TS1389 Repeated Requests For Authorization

My brother and I share a computer, but have separate iTunes accounts. Several songs purchased on his account - Marshall Tucker Band, Heard it in a Love Song (not the only song, just the latest example) - will not play on the computer, no matter which account we are signed into. It says that this computer is not authorized to play this song, and prompts me to enter a password. I do so, and it then says this computer is already authorized. But when I try to play the song, it again tells me the computer is not authorized. I have read all the previous troubleshooting links pointed out by moderators, and NONE of the troubleshooting tips worked for us. I am the admin of this computer, and I already deauthorized all computers and reauthorized this one for both me and my brother's account. PLEASE do not just point out the troubleshooting tips found at http://support.apple.com/kb/TS1389?viewlocale=en_US&locale=en_US as these have all been tried and none of them solved the issue.
Thank you for your time in this matter.
Kenn Beck

I have this problem as well. Upgraded to new Mac and now I can't sync anything. I've authorized the computer for each device under each Apple ID and I still can't sync. I've done everything suggested in the "
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases" and even tried the "
iTunes: Missing folder or incorrect permissions may prevent authorization". Nothing is working! I don't want to have to repurchase everything. Someone please find a solution!

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