TS1389 song won't play - keeps asking to authorize computer

just bought 6 new songs. only one won't play. keep asking me to authorize the computer. all the other songs & previous songs are fine. how do i get the song to play?

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TS1389 I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works.

I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works. I have read several posts, but many have problems with old purchases and new computers. This is a purchase I made today. I have tried deleting the SC file, and made all changes suggested by iTunes web site and other suggestions. Anybody have any suggestions I may have missed?

Your latest purchase could be corrupt...
Try this...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

Keeps asking to authorize computer

keeps asking to authorize computer to play a song and still wont play it

My Problem solved. At some point many years ago a duplicate account was made, same info, same password the only difference was a capital letter in the user ID. The account had not been used in so long that it had been deauthorized by apple. I put in a call to apple iphone support and they contacted itunes and fixed the problem. The funny thing is, itunes support could not find the account I use and have been using the past 6 years. Oh well. Problem solved. Oh I found the duplicate account because someone suggested comparing the songs that would not play and the songs closest to them that would play, study the songs info line by line looking for ANY difference.
Thanks Katrina for the suggestions, if not I would have never noticed that one capital N that made all the difference.

HT1386 ITUNES KEEPS ASKING TO AUTHORIZE COMPUTER BY DOING THIS IT THAN SAYS COMPUTER AUTHORIZED ALREADY AND STOPS SYNC SAYING ALREADY AUTHORIZED FOR 5 COMPUTERS BUT THE COMPUTER WAS INSTALLED WITH ITUNES A FEW TIMES BECAUSE IT WAS REINSTALLED WITH WINDOWS

HI I CANNOTSYNC MY IPHONE TO MY COMPUTER. ITUNES ASKS ME TO AUTHORIZE COMPUTER.
ONCE THIS IS DONE THE NEXT MESSAGE IS COMPUTER IS AUTHORIZED.SYNC STARTS AND THE NEXT MESSAGE IS THAT
THE COMPUTER IS ALREADY AUTHORIZED FOR MAX OF 5. THIS COMPUTER HAS IN THE PASS BEEN REPAIRED WITH WINDOWS BEING
REINSTALLED SO ITUNES WAS ALSO REINSTALLED .WHAT CAN I DO TO RESTORE MY BACKUP FOR MY IPHONE 5S THAT I JUST PURCHASED

Hey Mohamed Akhtar,
Thanks for the question. To troubleshoot this issue, you may want to try deauthorizing all computers:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
To deauthorize all computers associated with your Apple ID
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
1. Click iTunes Store on the left side of iTunes.
2. If you're not signed in to the store, click the Account button, then enter your account name and password.
3. Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
4. In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).
If you continue to have issues, you may want to see the steps in this article:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks,
Matt M.

Bought song won't play, stuck in re-authorization loop

I've tried everything I can think to try. I bought a song on iTunes through my iPhone. It played totally fine, up until when I synced my phone last night (I think that was the moment things changed). Once I did that, if I played it on my phone, it would show it for a second and then skip immediately to the next song. In iTunes on my computer, it said I needed to authorize my computer to play the song. Which it was already authorized to do. Once I entered my password, it would skip the song again and go to the next one on the playlist. I tried the first suggestions in this support topic and nothing changed. I don't seem to have an SC Info folder, so I can't delete that. I deauthorized all computers, then reauthorized this one, and it still won't work. I've restarted, signed out, signed in, even deleted the song completely. When I deleted it, I was annoyed to find it's not in my "Purchased" folder in the iTunes store, as if I never bought it to begin with. Luckily I had a copy on my email and redownloaded it from there, but I'm running into the exact same issues as before with my computer being "not authorized" to play it, even though it is and always has been.
Two weird things: the track is listed as an AAC audio file, whereas songs I've bought on other days in the same manner are listed as Purchased AAC audio files. And weirdest of all... if I preview the track in Finder, I can PLAY it there! ***? How do I get this track to play in iTunes?!

I had this happen when I bought my new computer this December. After a *lot* of work, I finally got ahold of the correct Apple Support which re-authorized 4 of my protected songs again. And that appeared to work for a few weeks.
Now they don't play and give errors when I synchronize with my iPad.
If I click on them, to play within iTunes, I get a window saying 'This computer is not authorized to play "House of the Rising Sun". Would you like to authorize it?'. I enter my password and am told 'This computer is already authorized. Including this one, you have authorized 3 out of your available 5.'.
Same problem I had a month ago, which I thought they fixed after talking to a *bunch* of apple support people, and making two fruitless genius bar appointments.

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of the

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of these ids are obsolete and I have no access to those accts. The songs all played on my old computer without prompting me for a password.
Any ideas how I can get around this hassle and get them all to play? We're talking about 800 songs that are being obstinate. The new computer is authorized under my "new" Apple id, which I have used for years.

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

TS1389 One of my purchased songs won't play. Every time I try to play the song it says to authorize my computer. I have repeatedly tried logging in to authorize this song and it isn't working. The problem is only happening with one song.

I purchased a bunch of songs last month and one song won't play. Every time I try to play it the window pops up to authorize my computer to play that particular purchase. I tried all of the suggestions that Itunes support send me to. Nothing has worked so far. The song is on my account as a purchased item along with the other items that I purchased the same day. Does anyone have any ideas??

The very same thing has happened to me today...........? Could it be a song pending release? Seems unlikely. Please post any resolutions.

TS1389 Only one song won't play after authorizing my computer. I authorized it over and over. I even deauthorized all computers, and still same results. How can I fix this ? I'm using a MacBook Pro with iTunes 11

Only one song won't play after authorizing my computer. I authorized it over and over. I even deauthorized all computers, and still same results. How can I fix this ? I'm using a MacBook Pro with iTunes 11

Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari

Imported Songs Won't Play in iTunes, but will on iPod

I recently imported many songs from a hard drive into my iTunes library. I then updated my iPod with these additions. The songs play on my iPod but will not play in iTunes, or allow me to create a playlist containing these songs. I get a message saying that "the song _______ could not be used because the original file could not be found."
When I reconnect the hard drive, the songs play, but when it is disconnected, they won't. I tried to "authorize computer", but that didn't do anything.
Any suggestions for how to fix this issue?
Thanks.

Are you saying you have music on an external drive and it won't play if the drive is not plugged in?
You are not very clear with your question, but I wonder if you tried to add them to your library on your internal drive. If so take a look at:
Edit>Preferences>Advanced>General
Is "Copy files to Itunes Music folder when adding to library" checked? If not the songs would be left on the external drive.
If this is the case, you could plug in your external drive and then consolidate your library. This will copy ALL files not in your iTunes Music folder into the iTunes Music folder.
If you intentionally keep some of your music outside the iTunes Music folder you may want to think about the implications before using Consolidate.

HT1420 I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

and, what is even more strange...
I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1. Neither song would play.
I went back the Apple store and tried to re-download NYSOM. It let me do it for free. Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger. I had to pay for this one. The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked. So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!! Tried again and bought from another album, Turnstiles, and that one worked. So, I bought 5 songs, only 2 of which will work.
So, now I ask - is there any way to get my money back?

Just bought a new album and one of the songs won't play, how do I get it to play?

Just bought a new album and one of the songs won't play, how do I get it to play?

What do you mean by "won't play"?
Try deleting the song and downloading it again from the iTunes Store.

I backed up my I-tunes library (by dragging my "music" folder to my new external hard drive. Now 6,000 songs won't play stating, "original file cannot be found." What can I do to get these songs back???!!!

I backed up my I-tunes library (by dragging my "music" folder to my new external hard drive. Now 6,000 songs won't play stating, "original file cannot be found." What can I do to get these songs back???!!!

Try putting the files back where they were before you moved them, then follow the steps in this Apple document -> iTunes: Back up your iTunes library by copying to an external hard drive

TS1489 My songs won't play on Windows 7 version of iTunes. Everything on my PC is up to date. Windows Media Player works fine. I followed the directions and nothing has changed. I have already tried to re-install iTunes but that hasn't worked either.

My songs won't play on Windows 7 version of iTunes. Everything on my PC is up to date. Windows Media Player works fine. I followed the directions and nothing has changed. I have already tried to re-install iTunes but that hasn't worked either. If anyone knows how to solve this problem please E-Mail me at [email protected] or reply to this message.

Itunes worked after reseting my computer to factory setting however had trouble again after syncing my iPod and iPod shuffle. Is this a coincidence or could it be the cause of the problem?

HT1325 tried everything my puchased songs won't play..

I need someone to help me out this has been bothering me or how can I get my refund back this crazy!

If only a small number of songs won't play, delete and redownload them if doing so is free in your country. If all of the protected content won't play, click here and follow the instructions.
(80880)

My old computer died just after I transferred iTunes via external HD. When I transferred the content from the HD to the new computer, most songs won't play. Message is "Can't identify source". Sharing was on in the old computer when it died.

My old computer died just after I transferred iTunes via external HD. When I transferred the content from the HD to the new computer, most songs won't play. Message is "Can't identify source". Sharing was on in the old computer when it died.

Is there no ANSWER TO THIS PROBLEM?

TS1389 song won't play - keeps asking to authorize computer

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