TS1389 The authorisation prompt keeps defaulting to an old ID (email address) when attempting to sync PC to iPad2

The authorisation prompt keeps defaulting to an old ID (email address) when attempting to sync PC to iPad2

You can't chage this.  What's going on is that apps are permanently tied to the Apple ID used to purchase them, and all future updates will require you to enter the password associated with this ID, even if you are not currently using this ID for purchases.  The only way to stop the prompt for your older ID would be to delete these apps from your phone and your iTunes library and repurchase them using your current ID.

Similar Messages

  • I am trying to update my apps. When it prompts for my password my old deleted email address comes up. I don't even rember the password for that old email. How can I get to update my apps with my current email?

    I am trying to update my apps. When it prompts for my password my old deleted email address comes up. I don't even rember the password for that old email. How can I get to update my apps with my current email?

    All apps are tied to the Apple ID they are purchased with and is not transferable.
    Delete app and download app with your new Apple ID.

  • I'm trying to update my apps but itunes is defaulting to an old deleted email address, how can I change it?

    I'm trying to update my apps on my ipad, but when I go to updates itunes has suddenly defaulted to an old deleted email address, how can I fix this? When I go into settings on my ipad the email address is correct, it's just itunes thats causing a problem. Can someone please help, I cant access the deleted email address and when I try to answer the security questions Apple is telling me that I have entered the incorrect date of birth.....I haven't forgotten my date of birth.... this is so frustrating. What can I do?????

    Is it a different account e.g. did you update your account with a new email address or did you create a new account ? If you updated your existing account then try logging out of the account by tapping on the id at the bottom of the Featured tab in the App Store app and then log back in and see if the updated id then shows in the Purchased tab.
    If you created a new account then all apps (and any other content) downloaded by the old account will remain tied to the old account, and only that old account can download updates to its apps (and/or redownload its purchases). If you can't remember its password, and can't get the security questions reset (you don't have a rescue email address on the account ?), then you have need to contact Support in your country to get the questions and password reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • I accidentally in put the wrong email address when attempting to register with iCloud. As such, I can't verify the account with that email address because it does not exist. What should I do?

    I accidentally input the wrong email address when attempting to register with iCloud. Therefore, I can't verify the account because the email address that I accidentally used does not exist. Can someone help me figure a way out of this because there does not appear to be a way to edit the email address?

    try https://appleid.apple.com... enter the new icloud id, and try to edit the email address assocaited.

  • When i text with my new 4s the person receiving my text receives it from my email address, when i text with my new 4s the person receiving my text receives it from my email address

    when i text with my new 4s the person i send the message to receives it from my email address. how can i fix it?

    when i text with my new 4s the person i send the message to receives it from my email address. how can i fix it?

  • I can't seem to sync my calendar on my iphone to iCal because the default email address associated with my calendar on my iphone was to an old work email address that I no longer have.

    I can't seem to sync my calendar on my iphone to iCal because the default email address associated with my calendar on my iphone was to an old work email address that I no longer have. When I go to ICal it asks for the username and password which I no longer have. The calendar is still on my phone (even though the email account is on my phone but doesn't work) Is there a way to copy my calendar to a different email address on my iphone? I have now set the default email account for the calendar to a current email address but I still can't figure out how to merge my iphone calendars, copy the iphone calendar to iCal, or save my iphone calendar to my mac. Also, I read in ITunes to check "sync to ICal" but my  ITunes under my iphone and info just says "Sync Calendars" which doesn't transfer it to iCal when I sync my phone.

    iCloud: Troubleshooting iCloud Calendar
    iCloud: Advanced Calendar and iCal troubleshooting

  • HT201269 I'm trying to restore my iCloud back up on my new iPhone 5s and keep getting "could not sign in your apple Id or password is incorrect. I noticed that the Id it's showing is not my complete email address. I've reset my password 5 times. It accept

    I'm trying to restore my iCloud back up on my new iPhone 5s and keep getting "could not sign in your apple Id or password is incorrect. I noticed that the Id it's showing is not my complete email address. I've reset my password 5 times. It accepts my password when I install as a new phone. How can I resolve this so I can restore my back up?

    Hello jwpg,
    Thank you for the details of the issue you are experiencing after restoring an iCloud backup.  I recommend the following articles for an issue like this:
    iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
    http://support.apple.com/kb/TS5207
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Download connections doesn't close after I cancel the download, it keep like I am download and only close when I disable the network adapter or reset the router or the firewall

    download connections doesn't close after I cancel the download, it keep like I am downloading and only close when I disable the network adapter or reset the router or the firewall.
    I use pfsense as my firewall and see the traffic not reseting to zero when I cancel download.
    Also, IE doesn't have this problem. When I cancel the download the traffic drops to zero.

    And this problem seems to be systemwide. Since I created a new user and under which problem still exists.
    Hope apple will look into it

  • Can not access email addresses when they are a link. F/F goes nuts and "untitleed " keep flashing across the top of the screen.I have to get out of that page fast or manually shut down thwe computer.

    Can not access email addresses when they are a link. F/F goes nuts and "untitled " keep flashing across the top of the screen.I have to get out of that page fast or manually shut down the computer

    Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
    This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

  • HT5622 I keep getting emails stating that my password had been changed but the name attached to the message is not minr but it's my email address. Is someone using my email address to sign into FaceTime or other Apple Programs?

    I keep getting emails stating that my password had been changed but the name attached to the message is not minr but it's my email address. Is someone using my email address to sign into FaceTime or other Apple Programs?

    Of you're being phished. There are a lot of phishing scams going around right now with bad guys trying to get access to apple ID's.
    Anytime you want to verify the info, do not click on any links in the mail, but open up iTUnes on your computer and check things out that way.
    If you want to verify if anything is wrong http://www.apple.com/support/appleid/contact/
    contact apple on your own and see what they say.

  • HT3702 the billing info keeps saying my security code is invalid and when i use a different debit card it says my bank records dont match WTH

    the billing info keeps saying my security code is invalid and when i use a different debit card it says my bank records dont match WTH

    Pease dont' waste your time with that useless article. Carolyn has been warned many times before to stop posting that and waisting people's time.
    This error is a little generic at times and there are a few things that could be happening here. Please put in a ticket here for an advisor to check into details:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    There is no need to keep frustrating yourselfs at the moment.

  • How can I change my iCloud email address when the account that is attached to my iCloud right now does not exist. I tried to delete the account attached to my iCloud on my iPhone but it requires a password. The password I type in does not work because I h

    help please

    If the old ID ("email address") is your ID, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • FaceTime: I have a iPad, iPhone, iMac all on the same apple Id/account. Without changing id/email address can I use FaceTime between any 2 of my devices? It works from iPad to iPhone but not the other way??? I would like talk/see my kids if am away

    FaceTime: I have a iPad, iPhone, iMac all on the same apple Id/account. Without changing id/email address can I use FaceTime between any 2 of my devices? It works from iPad to iPhone but not the other way??? I would like talk/see my kids if am away.
    Hope you can help.
    I have added a new email address but kept my Id, but I get busy when trying from iPhone to iPad as they are clashing. Like find my iPhone app hence trying to keep them all on one account

    IOS: using facetime http://support.apple.com/kb/ht4319
    using an ipad will use the email address since you can't make a phone call.  see the link.
    Your basically calling/emailing yourself that's why your getting a busy signal.

  • Why is one of my other email addresses trumping my default email address when I reply to emails?

    Good morning.
    I have several (4 different) email addresses imported into my imac mail program. I have gone through the settings and configured the program to best of my ability. I have set one email address as my default account. For some reason when I compose a new email message...the mail program will use one of my other email addresses (non-default email address) instead.  Do I have something set up incorrectly?
    Thanks
    Alex H.

    open up your mail preferences and in the composing section there is place to choose the default email address for composing new messages.
    if you have several email accts though whatever acct you're in replying to the message will always default as the reply from address since that is the address it was originally sent to.

  • Keep your email address when moving house

    We can help when you move house by switching your Telstra home phone, broadband and entertainment services to your new address.
    Just make sure that we know that you want to keep the same email address.
    You can either:
    start now by filling out our online form for moving home, or
    call us on 1800 670 017 (particularly if you’re moving within the next 5 business days).

    Re: Keep your email address when moving house
    I was told I could keep my bigpond email account after I moved home to go to the UK. I just needed it whilst I receved bills / and other correspondence for a few weeks.
    My BigPond account has been blocked already - and this is very inconvenient - particularly as I won't be able to receive my final Telstra bill.
    Can you please unblock [email protected] -
    If you need to call me I am currently in Switzerland and can be reached on +41219210812.
    I understand I cannot send emails from this account but I was expecting to still be able to receive correspondence.
    Thank you
    Margaret Bramston

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