TS1389 What if I keep getting prompted to authorize my computer (only for 3 songs), but my computer is already authorized?

I purchased a whole CD from iTunes and can play all but 3 songs. I keep getting prompted to authorize my account to play these 3 songs. But when I enter my apple ID and password, I get a message that says my computer is already authorized. It keeps cycling around and won't let me play the 3 songs. Anyone else ever have this problem or find an answer?

As Niel says...
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
You may also find it helpful while downloading to select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
tt2

Similar Messages

When trying to download apps on my new iPad I keep getting prompted to update my security questions for my safety. When I choose this option it freezes and won't load the questions, however, when I hit not now it won't let me download. What do I do?

When trying to download apps on my new iPad I keep getting prompted to update my security questions for my safety. When I choose this option it freezes and won't load the questions, however, when I hit not now it won't let me download. What do I do?

Reboot your iPad and then see if you can set the security questions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

My computer is authorized to play purchases but for one of the songs I recently purchased I keep getting prompted to authorize the computer to play the song. How do I fix this?

I recently purchased a song on my iphone. When I synced my phone to my computer, I was prompted to authorize the computer to play the song, which I did. It did not compute and thus when I try to play the song in iTunes on my Macbook Pro, I keep getting prompted to authorize the computer. Does anyone know why this is happening and how I can fix it? I also cannot play the song now from my iPhone. I even tried re-downloading it from the iTunes store and that did not help.

That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I have downloaded a rental from itunes and it will not play. I have unplugged the apple tv and restarted my computer. I just keep asking me to authorize which I do then it tells me it is already authorized but the move never starts.

This has never happened before when I have rented.

Delete and redownload it if doing so is free in your country.
(103492)

I keep getting prompted to instal Reader and sign the agreement. But it is already installed.

When I try to use Reader in one application I keep getting prompted to install Reader and sign the agreement, even though it is already installed.

Have you accepted the EULA? How this is done depends on your platform, which we don't know.

I keep getting promted to authorize

I am attempting to play some tunes I downloaded. First time I have ever had an issue since 2007.
I keep getting prompted to authorize my computer (or phone or Ipad) to play recent downloads?
I authorize and then get another prompt stating I am authorized. Then I attempt to listen to the tunes and I get back into the annoying cycle.

Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
norman d. wrote:
I can not play the music on my computer that was down loaded under an old ID that has not been used for six years now
Find your Apple ID

I keep getting prompts to update my Firefox to 4.0.1 but I already use 4.0.1. What's wrong with Firefox that it keeps sending these?

I keep getting prompts to update my Firefox to 4.0.1 but I already use 4.0.1. What's wrong with Firefox that it keeps sending these prompts and what can I do to stop them?

I keep getting prompts to update my Firefox to 4.0.1 but I already use 4.0.1. What's wrong with Firefox that it keeps sending these prompts and what can I do to stop them?

Trying to make a purchase on itunes and keep getting prompted to verify account information, when I do that, it says to fix errors, then to contact apple support, any ideas or know how to fix this?

Trying to make a purchase on itunes and keep getting prompted to verify account information. I've done this and when i click done, it says to fix errors; i repeat the process then it says to contact apple support. Any ideas or other experiences with this? I've had this happen before and it got resolved after i called them and it took a few days, not very convenient. The same thing happened when I was just trying to update my account info with a new billing / account address.
Thanks

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

Keep getting prompts re: iCloud does not recognize my address. Any ideas?

Recently the system would not recognized my apple ID/password, so I simply clicked on "forgot" and reset it. Weird, but it happened. Now everything works fine, except I keep getting prompts from Contacts, Mail and iCloud informing me that iCloud doesn't recognize my ID (email) or it just can't connect. Wonder what this is all about? Everything works, but these prompts are driving me nuts!

Try going to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac, then go back and sign back in. See if that stops the prompts for your password.
(This deletes the account and iCloud data from your Mac, but not from iCloud. Your data will download back to your Mac when you sign back in.)

I purchased Adobe Pro XI last February. I have tried to reinstall it and I keep getting the message that I have a valid serial # but no qualifying product. What is the issue?

I purchased Adobe Pro XI last February. I have tried to reinstall it and I keep getting the message that I have a valid serial # but no qualifying product. What is the issue?

Hey robertb86490977,
The reason why you are getting this prompt is because you are trying to install an upgrade version.
During the upgrade, you will need to enter serial number twice.
The first time, you need to enter the serial number of the actual product that you have purchased.
The second time, you need to enter serial number for the previous version that you had.
So, please enter serial number of the previous version at the second prompt.
Let me know if you need further assistance.
Regards,
Anubha

How do I change my iCloud Account email? I keep getting prompted to enter a password associated with an old email account I no longer use. I do not have the password for it. How do I change my iCloud Account?

How do I change my iCloud Account email? I keep getting prompted to enter a password associated with an old email account I no longer use. I do not have the password for it. How do I change my iCloud Account?

You can't delete an existing account, you can only choose to stop using it. It will still be there should you decide to use it again in the future.

When installing creative cloud on osx I keep getting prompted to download a new version

when installing creative cloud on osx I keep getting prompted to download a new version which upon trying to install prompts me to download again. I recently used migration utility to move everything to a new box.

Mac migration does not always work with Cloud programs
Uninstall... run the Cleaner... Restart your computer... Reinstall
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

I keep getting prompted for my exchange password for my work email when I try to update

I keep getting prompted for my exchange password for my work email when I try to check/update for new emails. Any resolution other than "contact IT"?
Thanks

Enter the correct password in the account under Settings > Mail, Contacts, and Calendars.

Ive tried to make a purchase with my other apple id but i keep getting prompted to purchase this app again....i want to continue in the game im working on but i dont want to wait the 30 days until i can use my new prepaid credit card(mastercard)....both i

Ive tried to make a purchase with my other apple id but i keep getting prompted to purchase this app again....i want to continue in the game im working on but i dont want to wait the 30 days until i can use my new prepaid credit card(mastercard)....both ids are linked to my facebook does that help?

Ive tried to make a purchase with my other apple id but i keep getting prompted to purchase this app again....i want to continue in the game im working on but i dont want to wait the 30 days until i can use my new prepaid credit card(mastercard)....both ids are linked to my facebook does that help?

Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

TS1389 What if I keep getting prompted to authorize my computer (only for 3 songs), but my computer is already authorized?

Similar Messages

Maybe you are looking for