TS1389 Why can't I download purchased Apps?

I recently had to have the hard-drive for my Mac desktop replaced.  After this, the purchased apps for my phone wouldn't download.  The error message was that I hadn't authorized this computer.  If I tried to authorize it, I got the message that it was already authorized.  I finally de-authorized and then re-authorized it.  This successfully eliminated the message about the authorization, but the apps still didn't download.  I particularly need my ibank app and "Beat the Traffic."

Hi RMcall,
Welcome to Apple Support Communities.
You may find these articles helpful with downloading your apps again:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Best,
Jeremy

Similar Messages

  • Why can I not download any apps to my Itouch Gen 2?

    Why can I not download any apps to my Itouch Gen 2?
    SO, I just purchased 2 4th gen ITouch’s and a 2nd gen Ipad for my kids. All is well and fine however my second gen device is toast so I am using one of my kids older 2 gen ITouch. My kids had been complaining that they could not download anything on the 2nd gen devices but I figured they were doing something wrong, my bad. The device has Netflix that works just fine but I am finding that if I were to delete the app and did not have it backed up I would not be able to get it back from the appstore. The device has been taken care of and is in good working order,  but I am finding that Apple has chosen to no longer support IOS4.2.1 which I get. However I would expect that at a minimum I would be able to download any app that was available for the 4.2.1 os at the time the next version was released.
    Drive space it cheap and ****** off customers are expensive.
    Apparently Apple has planned obsolescence built into their business plan which I am finding pretty hard to swallow.
    I just purchased over a grand worth of new devices and I am wondering if that was wise since apparently apple will deem them obsolete in a couple of years. That great because the newer devises are great, however I have a devise that there is nothing wrong with and apple has made the choice to no longer support the devise and not allow applicable software downloads making the devise basically useless. This is not supporting your customers!
    I would hope that Apple changes their posture on this planned Obsolescence and backs its products durability with the ability to get applicable apps for the actual lifetime of the devise and not some 2 year window.
    I brought my concerns to the nearest apple store where they gave me some song and dance about how the older devise was not fast enough. This is probably true for the newer apps but I think if this was a limitation then ITunes should make the newest version of the app at the time of the app is available for the devise.
    Like I said drive space is cheap and this is like a row in some database.
    I am wondering if I will continue to buy apple products.

    If it really is only your email, that is not valid, reset your primary email address at  https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    If that does not work, because of a forgotten password or security questions, or because your account has been disabled for security purposes, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
         Apple ID: Contacting Apple for help with Apple ID account security
    Explain, that you need help with an account security problem.
    You can also try to email the iTunes Support using this form:    https://ssl.apple.com/emea/support/itunes/contact.html

  • Why can I not download some apps

    Hello
    Why can i not download some apps?

    Your question is Too Vague...
    More details are required for anyone to offer assistance...

  • HT201303 Why can't I download any apps

    Why can't I download any apps ?

    Welcome to the Apple Community Sadlers67.
    Because there are none to download, the only apps available are those pre-installed on the Apple TV.

  • Why can't I download any apps since updating to ios7

    Why can't I download any apps since updating to ios7 ipads running soo slow any help would be appreciated!

    (A) Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (B) Reset all settings
    Settings>General>Reset>Reset all settings
    Note: Data will not be affected but settings will be reset.

  • Why can't I download Pandora app on iPod touch 4th generation?

    Why can't I download Pandora app on iPod touch 4th generation?  When I search for the Pandora app in the App Store it comes up and shows that it is free, but it does not allow me to click on the button to download it.  The Free button is not highlighted.  No problem downloading any other apps. I appreciate any suggestions. Thank you!

    It might be incompatible with the current version of software on your ipod Touch.

  • Why can't I download free apps? It asks my payment info every time I try to download.

    Why can't I download free apps? Every time it try to download free apps it ask me my payment options.

    You are required to provide credit card details to download apps be it free or paid.
    Nothing will be deducted from your credit card if the app is free.
    There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.

  • Why can i not download facebook app to my iphone 3

    Why can i not download the facebook app to my iphone 3g

    Because it won't run/install on an iPhone 3G. You need to purchase a new phone if you want to use apps like Facebook.

  • Why can I not download any apps?

    Why can't I download apps on my iPhone 5s? Please help. I click on install and them the circle appears for 2 seconds and then disappears. Please reply ASAP.

    Read posts over on the right under the heading More Like This
    Allan

  • Why can't I download an app?cloud with blue arrow

    Hi guys,why can't I download a cabbies mate map app?its been paid for,all I have is a cloud with a blue arrow facing downwards,please help

    If Restrictions are not set, you can also try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
    Try again to see if the problem persists.

  • Why can't I download a app I in the App Store?

    Why can't I download spotify

    Im a Spanish user, so this is the translation:
    In SU appears: "Couldnt install any of the selected updates. It occurred a network error. Check your Internet connection and try again."
    In Mac App Store appears: "can't complete your request. It occurred an REIT on App store. Try again later (7)"

  • IOS 7 - can't find apps in the cloud but not downloaded at App Store anymore. Why? How to download purchased apps?

    I can't find apps "not on this iPhone" anymore at App Store. Where are my purchased apps from the cloud?

    First, make sure you are signed in to the iTunes & App Stores:
    Settings > iTunes & App Stores > enter your Apple ID and Password > Sign in
    You can access purchased apps here:
    Open App Store app > Updates > Purchased

  • Why can't we download free apps from every region?

    Hello all,
    I am trying to get the full version for angry birds free, I know it is available to download, however when I do a search in the app store I can't find it.
    When I do a search on google, I can find several links to download it, but when I do, I get a "this app is only available in the US store" error.
    I don't understand why this happens in the first place, it are free apps, I can download them to my pc, android users can download them without any problems, so why can't we?
    As for all the discussions about needing a different credit card for each region is a load of ********, excuse my language, a visa card or any other credit card is made for international purchases, that is the whole reason people get one, it makes no sense why apple is being so anal about it, or do they like o annoy people who spent a lot of money on their products.
    Android is gaining on them and pretty soon a lot of people will change to that instead of an apple product unless they get their act together here.

    @Demo:This is my first apple device, so I had no idea about those limitations, I knew I could not install Magic 2013 on an android, that's why I chose to get an ipad.
    I just think that if enough people actually bother to complain instead of just letting people/governments/companies walk over them, they will actually care what their consumers want/need, that's probably just wishful thinking on my part.
    @snozdop: funny you bring up the heinz reference, baked beans from heinz haven't been available in shops here for the last few years, but those are cans, need to be imported and that involves transportation etc. etc.
    I am just talking about a digital app, available on the internet(world wide web) limiting regions completely destroys the point of having global internet access.
    I'm a dreamer, hoping that most people are still good, probably my mistake for believing in that.

  • HT201304 Why can't I download any apps(Keep saying terms and condition)

    Why can't my iPod 4g download any apps and why is it keep saying new terms and conditions.

    Maybe:
    Tod's Tomes: iOS7 and the Missing Agree Button
    Also try going to iTunes on a computer that has version 11.1 and agree with the terms there when signed into the same iTunes account

  • Can't I download purchased apps again?

    I bought many apps. My touch died, changed PC. Now I'm thinking to get touch again.
    I went to my account in iTunes to see if I can get apps I bought in other PC but it seems not.
    Is there a way to get the purchased apps again?

    I updated my iTunes today and in the process I lost all of my apps on my iPhone. I use Windows Live/Hotmail as my email provider, and I had the "mBox Mail - Hotmail & Windows Live Mail" app. But when I downloaded it months ago it was a free app.
    Now the app is $9.99...
    QUESTION:
    Since it is one of my purchased apps;
    will I be charged the full price if I reinstall it?
    I am leery of reinstalling w/o knowing.
    Thanx!

Maybe you are looking for

  • Clearing values from request in decode method

    I am using a custom table paginator. In its ‘decode’ method I have the next code to control whether ‘next’ link is clicked: String pLink = (String)requestMap.get("pLink" + clientId); if ((pLink != null) && (!pLink.equals(""))) {      if (pLink.equals

  • Table required for details of Open sales order

    Hi experts, My user wants following reports and it is to be based on SD module: Customer Name  Open Sales order(qty.)    Delivered ( qty.)   Balance Open Sales Order(Qty.) Please advise from which table i can make said report. Regards, Samaar

  • PDF file size doubles when recording to CD

    XP Pro Sp3 I have old PDF files that I am trying to burn to disk for protection.  The documents are one size but when I add them to the CD record program they show double the size.  Example this  document was 323KB in size but when placed in the reco

  • Deadlock

    Dear all, Can anyone help me to resolve deadlock. we are repeatly getting deadlock error in alert log. i know oracle handles it automaticallly to resolve deadlock. is their any way to avoid the same. how to resolve ora-60 . deadlock ? Regards

  • The browser only shows the viewname of the form?

    Hey, i'm working with the SAP NW2004s Developer Workplace SR2 Preview. Installed Adobe Reader 7.0.9 and xACF NW04S SP13 related to the SAP Note 766191. I created a form which actually has no functionality so far, cause i wanted to see if the system w