TS1398 Although i am connected to wifi i haven't internet access, what can i do?
i reset the network setting but it didn't worked!
Morning JJ NZR,
Sinc you've already taken a look at iOS: Troubleshooting Wi-Fi networks and connections.
The following Wi-Fi base station (orWi-Fi router) settings are recommended for all Macs and iOS devices.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Hope this helps,
Mario
Similar Messages
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Need help. Before updating to latest software iOS6 the iPad had no issues connecting on our home router. After updating the iPad will not work. We have a mini iPad with same issue. But I have a iPhone 4S that I chose not to update to iOS6, still has iOS5. It connects no problem to router. Our computers have no issues connecting to router either. There is a software issue with iOS6.0.1 that will not allow certain routers to communicate. What can I do? Also, the mini iPad stated a newer version of software is out, version 6.0.2 which is supposed to correct the wifi problems. It has helped but still haven't connectivity issues. However, the iPad states software is up-to-date so we cannot update to 6.0.2 even through connecting to computer on iTunes. How can that be?
Try going to settings, reset , reset network settings.
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Any help on this?/ this is crazy.. both iphones and laptops connect and work just fine.. our ipads will not connect... very strange
Help is right here for you Omichael! Let's get you conneted
to your home wifi. May I ask are you able to connect to other wifi networks? If
so then please forget your home network again, turn wifi off, reboot, and
retest. If this doesn't work then you will want to reset network settings.
Settings > General > Reset > Reset Network Settings. Keep in mind that
this will delete ALL wifi passwords that you have saved.
ArnettH_VZW
Follow us on Twitter @VZWSupport -
My ipod touch shows I have wi fi connection but no internet access, what can I do about this?
I have a new ipod touch and it shows I have a wi fi connection, but I am not able to connect to the internet.
Any suggestions?Try this first. In Settings > WiFi: Turn wi-ff, then turn it back again. If this does not work try Settings > General > Reset > Reset Network Settings.
If you have never been able to connect and are using WPA security, make sure your password is correct. If you are using WEP security, you're wasting your time as WEP is hackable in less than 30 seconds. And the iPod often has problems with WEP.
In any case, if you can't get it to work at home, try it in a place with free wi-fi. If it works there the problem is probably with your router (this can be the case even if your router works with other equipment). -
For our only internet access we have a 3G wireless modem. I have since purchased a WiFi printer and router to connect all the comptuters to in the house. The PCs have no problem with using both the 3G connection and the WiFi signal at the same time to print, however, the MacBook Pro will not connect to the 3G network and the router, it will drop the internet access from the modem and attempt to connect via WiFi (which has no internet access). Is there a solution that is available to remedy this? I attempted to create an adhoc printer network, however, the macbooks again will not print off of this, only the PCs. And I'm getting a bit frustrated overall with this.
The 3G wireless modem is on one of the PC's correct?
Why don't you pass the Internet through the Ethernet port to the router via Cat5 cable, then have that transmit a Wifi signal that everything else can use, then connect the printer to the router for print sharing?
You would have to turn off the wifi on the comptuer with the 3G modem as it's physically connected to the router and can't connect to the other machines as they are all connected to the router for sharing.
The Mac has the ability to pass, Internet Sharing in the System Preferences.
Do you have software for the Mac to run the 3G modem? -
my wifi is showing connected but i am not getting internet access.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I can connect to WiFi but not the internet
I am trying to connect a new IPad 2. I have a Belkin router that is B+G+N. I use WPA2 encryption and MAC filtering. The IPAD's MAC address was entered into the router and when I provide the encryption key as the password I am able to connect to WiFi but not anything Internet related except for email. When I type any URL in Safari it takes me to my router's management page. In fact I can log into my router and manage it from my IPad but I can't connect to anything else. I have 8 other computers/devices that connect to the router fine including two Apple Ipod touch's. This has me baffled.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My computer will connect to wifi but not the Internet
My computer will connect to wifi but not the Internet. It's not a problem with my router because I've tried other devices on the same router and they work. I have also tried my computer on other routers and there is still no Internet connection. Does anyone know how to fix this?
Hello Bmowat,
Thank you for using Apple Support Communities!
It sounds like you are able to successfully connect to your Wifi network, but cannot get internet access.
I found this article for you named Wi-Fi: How to troubleshoot Wi-Fi connectivity found here http://support.apple.com/kb/HT4628?viewlocale=en_US
This section in particular since you have Mountain Lion installed:
OS X Mountain Lion v10.8.4 or later
Use the Wireless Diagnostics application included with OS X Mountain Lion v10.8.4 and later to identify and resolve Wi-Fi issues. For further information, please see About Wireless Diagnostics.
It is a built in troubleshooting tool to help diagnose and repair network issues and should help you resolve this issue.
All the very best,
Sterling -
My ipad has stopped connecting to wifi, a reset hasn't worked, what else can I try? (the wifi is fine as other apple products connect ok)
Have you tried a 'hard reset'. You do not lose any of your data on the iPad.
Here are the steps:
Press the Power Buton and the Home button simultaneously.
Continue to hold down both buttons until the iPad shuts off
Release the buttons when the Apple Logo appears.
Also, make sure your iPad is not in airplane mode. Settings, Airplane mode is the first option under settings,
Hope this helps. -
I am connected to my home WIFI but it says that I am not on thr internet..what can I do
I,m connected to the locwl WIFI but not able to get internet. What can I do?
Try restarting your router by removing power for 30 seconds.
See here for more trouble shooting ideas: http://support.apple.com/kb/TS1398 -
The question was the phone is under water - not muffled nor low sound. It is getting regular that my iPhone 4S and others I know get the sound distorted as though it is under water. I have reset the phone, turned off wifi (Apple said do this). What can be done?
Meg St._Clair
Thank you. I rang Vodafone and although they were not too technical - they suggested my speaker was broken and was probably interfering with the microphone sound out as well. So thank you for the clue - I must admit to not thinking of ringing my carrier supplier. Thank goodness for two things - it is intermittent and I am due an upgrade phone in 6 weeks. I can manage till then I hope with the watery sound from time to time. -
Mac won't update software or access iTunes shop. Message comes up with 'not connected to the net. Check connections' error. I still have internet access. Changed my Apple ID but no result. Repaired permissions and re-installed operating system.
It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.) -
My iPhone although i use iCloud to synchronize. does anyone have en idea what can be done?
i've been on lion for a week now, only to discover that ical on my mac book pro only showa a fraction of the appointments i've entered on my iPhone although i use iCloud to synchronize. does anyone have en idea what can be done
Try posting this in the iPhone and iCloud forums as well and you will probably get more response from users of those programs.
Good Luck
Pete -
I have an iPhone 4 and it will not turn on. I plug in and says connect to iTunes. I connect it and it won't restore. What can I do? Please help
http://support.apple.com/kb/TS3694#error21
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
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I was trying to say that as I have the connection kit (bought for camera use so no loss for me)
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The camera connection kit only allows you to send photos and video (that are correctly formatted I might add) to the photos app.
Other people have had success with it connecting to keyboards, but that us not so useful.
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