TS1398 app store continues to show "loading" but won't complete

Appstore continues to show "loading" and won't complete download.  Have checked wi-fi connection and reset settings.

also I am not able to stop the download to get rid of the loading app pictures...
at the bottom of the blank "loading app" picture it says waiting..
I tried going to log out of my itunes account but I am not able to click on my account ID, so I cannot sign out.

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