TS1398 Can't sign into imessage. it tells me check your network connections and try again. imessage worked before downloading the new IOS.
I can't sign into Imessage. My phone tells me, check your network connections and try again. Wifi works fine. Imessage worked before downloading the new IOS7
Any ideas how to fix this?
Go to Settings>General>Date and Time>Set Automatically>On.
Similar Messages
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I can't use FaceTime because I always get the following message: "Cannot sign in. Check your network connection and try again." My connection is good.
Check your timezone settings.
I've seen numerous people passing with FaceTime & iMessage issues and almost always the problem was the time zone.
For some odd reason sometimes the timezone sticks to Cupertino and Facetime & iMessage won't work. -
I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."
You can read through this:
http://support.apple.com/kb/ts4268
Apple is aware of a problem with a number of users & has promised a fix is on the way. -
When I try to sign into my iMessage account, it pops up 'could not sign in. Please check your network connection and try again'. I've checked my connection and it works perfectly. What can I do?
You could try going into settings then messages and seeing if you have it turned on. You will need to use your apple ID then, hope that helps.
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Having a problem setting up face time and iMessage o iPad. . Keep getting message "could not sign in. Please check your network connection and try again". Please help
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I am trying to activate iMessage. I receive a message that says "Could not sign in. Please check your network connection and try again." I connection is strong. I can browse the internet but cannot connect to iMessages. I don't understand. Any ideas.
Turn iMessage off and then on again, wait a few minutes.
Turn Airplane mode on and then off again, turn iMessage off and then on again, wait a few minutes.
Make sure your iPad is on Wi-Fi, reboot your iPad, turn iMessage off and then on again, wait a few minutes.
Wait and try again later -- Apple's servers can get overwhelmed or experience outages just like anyone else's. -
I am trying to sign into iMessage. Error--Could not sign in. Please check your network connection and try again.
Any other thoughts, mario49?
I've no trouble connecting to or using iMessage on my iPhone or my iPad; and no trouble accessing iTunes, the iTunes Store, the (iOS) App Store from my iOS devices, the (OS X) App Store from my MBP. So, my Apple ID is still functioning just fine, thank you very much and my network connection is not an issue.
My hosts file has not been tampered with, and I'm not blocked by any firewalls--the failures occur where ever I am.
This issue has been happening only for the last 2 days, but I'm completely locked out of Messages from my MBP.
So, what's the deal? -
i can activate my FaceTime it tells me "could not sign in please check your network connection and try again"
Hi jackelyne johnson,
Thanks for visiting Apple Support Communities.
You can use the steps in these articles to troubleshoot FaceTime on your Mac if you're not able to sign in:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Best Regards,
Jeremy -
When I was doing this I was talking to other people, which means my connection is fine, what do I do?
Hey haannahbananaaa,
Thanks for using Apple Support Communities.
"Could not sign in. Please check your network connection and try again" Try this article.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Have a nice day,
Mario -
When trying to sign in to Face Time, I continually get "Face time Activation" "Could not sign in. Please check your network connection and try again". I am able to access the internet via Safari, so my network connection seems to be working. What am I doing wrong, and how can I access Face Time?
Hey sklingen,
Thanks for the question. I understand you are experiencing issues signing into FAceTime. The following article may help to resolve your issue:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
You may also want to reset your network settings:
Settings > General > Reset > Reset Network Settings.
Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
Thanks,
Matt M. -
Hello,
I am not sure what is going on but I am unable to sign into my iMessage. I am trying to sign in but I keep getting the message: "Could not sign in. Please check your network connection and try again." I can log into iTunes and all other things that request my Apple ID except the iMessage. I hope someone can help me out.iOS: Troubleshooting FaceTime and iMessage activation
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I am not able to use my iMessage after updating to iOS 7.0.2. Although I have tried to sign in as many times as possible, a sign writing "could not sign in. Please check your network connection and try again". My network bar is 4-5/5 but I still could not sign in.
Hi Dinowenwen,
Thanks for visiting Apple Support Communities.
If you're not able to sign into Messages, the steps in this article can help:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Cheers,
Jeremy -
IMessage on MacBook Pro "Could not sign in. Please check your network connection and try again."
I am currently receiving this error message when trying to log in to iMessage on my MacBook Pro (Mavericks), "Could not sign in. Please check your network connection and try again."
I have never had an issue until the past few days as I have been setting up my new iPhone 5s. I used to have an iPhone 4.
When I go to the 'Messages' App., Preferences> Accounts> the iMessage account is set as "(Inactive)".
My Apple ID appears to be working fine in iCloud, the App. Store etc.
Thank you for your help.Check Enable this account in Preferences. Try logging in again.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
Messages – Can’t log in
Messages - Error Processing Registration -
IMessage Activation. Could no sign in. Please check your network connection and try again.
iMessage Activation. Could no sign in. Please check your network connection and try again.
I have two apple ids.
one for Itunes and other for everything else.
I dont want to use the itunes id for imessage/facetime.
i tried the following solutions to no avail:
1. http://support.apple.com/kb/TS4268.
2. Click on DNS and change the current value to 8.8.8.8,8.8.4.4
3. verified -unverified-verified email.
4.disassociated /removed alternate Apple ids.Hello, Hannaabe.
Thank you for visiting Apple Support Communities.
I see you have already been through most of the troubleshooting steps for this issue. Make sure to take a look at the section below labeled If you've waited 24 hours and still can't activate FaceTime or iMessage.
If you see "Waiting for Activation", "Activation unsuccessful", or "An error occurred during activation"
These messages occur when your iPhone is trying to activate your phone number with iMessage or FaceTime.
To resolve these status messages, follow these steps. After each step, turn FaceTime and iMessage off and on again in Settings > Messages and Settings > FaceTime.
Update to the latest version of iOS.
Make sure that you have a cellular network connection with your cellular provider. You need a cellular network connection to activate iMessage and FaceTime with your iPhone phone number.
Go to www.apple.com in Safari to make sure that you have a data connection. You need a data connection to activate iMessage and FaceTime with your iPhone phone number.
Make sure that you can send and receive SMS. You need a valid SMS messaging plan to activate FaceTime and iMessage.
Make sure that FaceTime hasn't been restricted: tap Settings > General > Restrictions > FaceTime.
Set iPhone to the correct time zone: tap Settings > General > Date & Time.
Note: If Set Automatically is on but the incorrect time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Contact your carrier to verify that there are no restrictions, blocks, or filters on text messages. Restrictions, blocks, or filters on text messaging will prevent iMessage and FaceTime registration from completing.
If "Waiting for Activation" still appears after you perform these steps, turn FaceTime and iMessage off and on in Settings > Messages and Settings > FaceTime. You may need to wait up to 24 hours to complete activation. Most attempts will take less than an hour, but some attempts may take up to 24 hours. If your issue isn't resolved after 24 hours, please contact Apple for assistance. If you've recently performed a remote wipe on your iPhone, wait 24 hours from the time you performed the remote wipe, and then turn iMessage off then back on.You can still activate iMessage and FaceTime with your Apple ID when these status messages appear. You can see that you've activated FaceTime and iMessage with your Apple ID by tapping:
Settings > FaceTime > You can be reached by FaceTime at:
Settings > Messages > Send & Receive > You can be reached by iMessage at:
If you've waited 24 hours and still can't activate FaceTime or iMessage
If you're still unable to resolve the symptoms above after performing these troubleshooting steps, please contact Apple for assistance.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H. -
I am trying to log into FaceTime and iMessage and I keep getting the error "iMessage Activation Could not sign in. Please check your network connection and try again." We have used these features in the past. Please help to get the working.
Try the troubleshooting steps listed under the error message you are getting in this article: http://support.apple.com/kb/TS4268.
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