TS1398 cannot join the network
Just recently my phone will not connect to the wireless network (previously used networks). I've tried resetting the networks, that did not work. I get the error message saying "unable to join the network"
I have followed ALL steps!! I guess I'm not making myself clear. At home, I've turned everything off, and on, and reset networks on my phone. However, my phone still gives me an error message "unable to join network ...". At my house, it will work in one room and not the next. I am currently at a hotel, and I get the error message in my hotel room, but it connects without issue in the meeting room (using the same network) For some reason it is selective. On the flip side, my iPad has no issue connecting to the same networks, with the same router and modem.
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I am unable to connect to wifi through my BTHomehub. When I try locates it them tells me it cannot join the network even after entering my password. Any ideas? I have done the reset of settings as adised by the aPPLE SUPPORT.
I am unable to connect to wifi through my BTHomehub. When I try locates it them tells me it cannot join the network even after entering my password. Any ideas? I have done the reset of settings as adised by the aPPLE SUPPORT.
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Recently, my iphone 4s lost connection with the wifi network I set up on my imac desktop. The message I receive is "unable to join the network..."
Can anyone offer a solution to this problem? Thanks!Oh, so the problem has nothing at all to do with the iPhone ... it is that you cannot remember the network password! No wonder the iPhone cannot join the network.
Why not simply destroy the network and set up a new one with a password you remember? -
My i-phone cannot connect to my wi fi-all of a suddon. My wife's i-phone 4 is connected to the wi-fi network.
I just tried to connect my daughter's i-phone 5, and could not connect message came up "unable to join the network "Sunday".
My I-pad is connected to Sunday also.
I tried the reset routine, and when I try to get on line, it asks for my password. I put it in and it stll says unable to hoin message.
Can someone help?Reset your network settings. Settings>General>Reset>Reset Network Settings
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My phone connects intermittantly and quite often cannot find the network. Also does not reconnect automatically? Most of the time says unable to join network? My laptop and ipad seem fine? Very annoying Please help!
All the information you need is right here: http://www.apple.com/iphone/specs.html
Notice there is no mention of WiMax.
It doesn't really matter anyway as Sprint is rolling their WiMax network down for use by MVNOs. Actual Sprint customers will not have access to WiMax at all. It was a failed experiment. -
when i update my software to 6.1.3(10B329)to I phone 4s the wifi is not working and not auto join the network that i have already connected to
First, grow up. Just because YOUR phone isn't working, doesn't mean Apple put out bad software. I've not had any difficulty, nor has anyone else I know. And just how is Apple risking lives with Bluetooth kits not working? It's YOUR decision to talk on the phone or text and drive. Not Apple's.
We're users here, volunteering our time to help others. Posts like yours, which are whiny and ranting, simply means we're likely to ignore you and not provide you with any help. Not to mention, it makes you look absolutely foolish.
Further making you look foolish is the fact that you haven't even asked a technical support question, nor have you provided anyone here with any troubleshooting steps you might have taken, including those recommended in the user guide.
Good luck getting help.
GDG -
TS1398 unable to join the network
Just received new iPhone 5. It sees local networks but keeps giveing me the "Unable to join the network". How do I mannually join the network? Or reset the individual network to allow me to put in another password. The first time I set it up I entered the wrong password and not it will not let me put in another password.
iOS 6 and iPhone 5I was unable to join the network on my iPhone 5 as well and it turned out that I had incorrectly entered the password (fat fingers). My network was working fine on my other iDevices. Yes, you'll need to reenter the network password again and to do that:
1) Go to WiFi under Settings
2) Select the blue arrow at the right of your networks name under 'Choose a Network..."
3) At top of page select "Forget this Network"
4) Choose "Forget"
5) Go back to WiFi
6) Choose your network.
7) Reenter Password!
Message was edited by: Doc- -
When trying to access my wireless network, get a message "unable to join the network". I tried turning everything off and back on, reset phone, etc. (all of the suggestions under troubleshooting guide). It was working until last night - it suddenly wasn't on anymore and then I couldn't get back on. Any suggestions?
1- try updating your phone (If you can)
2- try reebooting
3- (I know this sounds crazy but) put it in the freezer for a few hours. -
My iPhone 4S has stopped receiving/sending iMessages, cannot send/load any pictures over whatsapp and cannot join the wifi in my house anymore.
Essentially all the things I use my phone for have now stopped working. I constantly have 3G connected (even though i dont want to use it, i want to connect to the wifi in my house) but still when I try to download/ send a picture over whatsapp it comes up with an error message saying the server is unverified, or something equally ridiculous.
I deleted the app so i could reinstall it (as if that would help), but the app store is started saying "unable to connect", despite 3G, so that bright idea died out pretty sharpish.
Whenever i try to turn on iMessage, it asks for my Apple ID password, which I know I've typed in correctly because I reset the **** thing about 4 times due to it apparently being "incorrect". Even so, it repeatedly asks for the password over and over as soon as I've entered it, saying it was "unable to connect" before a final "incorrect password" message pops up just to add an extra smack of annoyance.
I haven't changed a single setting on my iPhone whatsoever. It just suddenly started spiralling into what is now £28/month-worth of pure frustration.
I don't even have any music or photos on it as I had to free up 3.5GB of space on the **** thing to allow it to update, naively thinking that would solve the problem, but alas it did not.
I have seen a few questions posted like this one, usually just one of the problems I have, but I seem to have rounded up the whole bunch (lucky me). None of the previously posted questions have received any replies.
Can some please help me! Honestly, if i see another "unable to..." or "unverified source" pop up again I'll probably smash the thing against the side of my house.
Cheers.On your iPad, go to [Settings > General > Reset > Reset Network Settings] Once that is done, re-connect your iPad to your wifi network.
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With my Airport Express, I can join the network but not extend it.
I just bought a new Airport Express to extend the network I have setup with my Airport Extreme. At first, it seemed the Express was unable to get a correct IP address, I think because I had my DHCP server running from the cable modem, and the Extreme was just acting as a bridge. I switched the Extreme to run a DHCP server and now the Express correctly receives an IP address. However, it still tells me that it cannot extend the network, but gives no details why. It just tells me to make sure I have the correct password and to be sure I am in range.
Clearly I am in range and have the correct password, because when I switch to "join network", all works fine. Though when I do switch, I still get an amber blinking light and Airport Utility still thinks the Express is in Extend mode. When I unplug and replug the Express, then it comes up with a green light and Airport Utility shows it in Join mode and all works fine.
I am thinking there might be something wrong with my Express and am considering exchanging it. Just wondering if anyone has any ideas as to why this may be happening?
Thanks.However, it still tells me that it cannot extend the network, but gives no details why.
Suggest that you check your AirPort Extreme to make sure that you have enabled the wireless network to be extended.
Open AirPort Utility, select the AirPort Extreme, and click Manual Setup
Click the Wireless tab below the row of icons
Just under the setting for Wireless Network name......make sure that there is a check mark next to "Allow this network to be exended".
Update to save changes
Now, try the configuration with the AirPort Express set to "Extend a wireless network" -
IPhone 5 wi-fi "unable to join the network"
My new iPhone 5 is my first iPhone and I've had it about a week. I'm still in the process of setting it up but cannot connect to my home (secured) wi-fi. I've been reading other Apple forums and Google suggestions and it appears this is a known Apple issue? My phone came with iOS 6 installed so I have no update available. I've turned off my router and shut off my phone, rebooting both but I still get an error message when entering our wi-fi password: "unable to join the network". I've turned off cellular and re-tried wi-fi to no avail. I am NOT impressed with my first Apple product. What a hassle. Does anyone have any other suggestions to try or am I stuck waiting months for an Apple fix?
There are a couple of things that you can try. First, try disabling the security on your wifi network and see if the phone will connect. Check the type of security you are using. Some have reported the iPhone reacts differently to some wifi security. Check to see if there is a firmware update to the router. This is usually the biggest culprit of the bunch. Once routers have been updated and restarted, troubles disappear.
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After getting 4G with AT&T I am unable to join my network and get the error message: Unable to join the network "Jude". How do I fix this? Thank yo
Try power-cycling your wireless router (unplg for 30 seconds, plug back in). Here's a longer list of troubleshooting steps: http://support.apple.com/kb/TS1398.
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I have a new Apple iPad2 which will not connect to my wi fi despite a new router. When I tap the correct address it comes up with the message "Unable to join the network TalkTalketc... It does connect in other peoples' houses . Am I right in thinking that the trouble is with TalkTalk?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My other Imacs and my wife's Ipad 3 have no problem with conneccting. My Ipad keeps coming up with unable to join the network. Nothing has changed with passwords--it just refuses to join my secure network. A couple minutes ago, it connected for 10 seconds, then dropped the connection. Is there a way to reconfigure the Ipad to fix this major problem, as we dropped our carrier (saved a bunch of money) and just went wifi.
Thanks so much for any help with resolving my connection problem.
GaryHello jaxgaryj,
The following article provides a number of potential resolutions for your WiFi issues.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Cheers,
Allen -
I changed the password on my WiFi network and can't get my Airport Express to join the network
AT$tT recently replaced my DSL modem with a modem/router. I was able to reset my Airport Express gen1 to join the network. Then I changed my network password and cannot get it to reconfigure to join the network with a new password. Suggestions?
Next time you want to change the network password.......change it on the Express first....and then on your main router. Then, as soon as you restart the main router, the Express already has the settings that it needs to join the network and it will join with no problems.
Now, you must reset the Express back to factory default settings and then set it up again. To do that......
Power off the Express for a minute
Hold in the reset button first, and keep holding it in for an additional 10 seconds while you simultaneously plug the Express back in to power
Release the reset button after the 10 second hold, and allow a full minute for the Express to restart to a slow, blinking amber light status
The Express has now been reset and you can reconfigure it to join your "new" network now.
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