TS1398 Hi. My wifi keeps disconnecting. I kkep turning the wifi on and off in settings but will disconnect again after a minute or so. I use an ipad2 and my ios is updated. How to troubleshoot? - kay peralta
Hi. My wifi keeps disconnecting. I keep turning the wifi on and off in settings but will disconnect again after a minute or so. I use an ipad2 and my ios is updated. How to troubleshoot? - kay peralta
Is this happening with one particular network or with all? Make sure iOS is updated on the device.
Try this:
Reboot ipad by pressing and holding both the home and sleep/wake buttons at the same time until the apple logo appears on the screen, then let go. Then try to connect to network.
Go to settings, Toggle airplane mode on/off. Make sure bluetooth is off. Turn on wif (airplane mode off). Try to connect.
Reset Network Settings
Go to settings/general/reset/reset network settings. Then try to connect to network.
If its your home router, then reboot router by unplugging for 5-10min. (do this while you're resetting network settings).
If problem persists, then check for firmware updates on your router.(you check router manufacturer support website for downloads and instructions).
Similar Messages
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I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?
you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.
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TS1398 My iPhone 4S won't let me turn the wifi on!
Hi! My iPhone won't let me turn the wifi on, the option is greyed out in settings and the control centre doesn't work-it doesn't turn on either. Do you have any suggestions? Thanks xxx
Hi Lullita.
This is a common problem on iphone 4s using ios 7.
I have had this problem myself.
Try basic troubleshooting : http://support.apple.com/kb/TS1559
If that doesnt help, try this.
Go to youtube and type this " 4s wifi grey" ... You will find a couple of videos describing a method which includes blowdrying your phone and puttin it into freezer. This method does fix your wifi, I know I have tried it myself, and it brought back my wifi and bluetooth, which were greyed out.
But be very careful, this method can damage your device if youre not careful enough. Do this at your own risk.
Hope I helped.
Donnie. -
my iphone 4s has stopped access to wi-fi and I cant turn the wifi from off to on. how can i reset this? i already tried the reset setting
iOS: Wi-Fi settings grayed out or dim
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How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.
Ok, if other devices are connecting but just not your MacBook then let's start troubleshooting the MacBook to possibly find out why.
Please try each of the following, in order, until hopefully resolved:
Note the following are excerpts from an OS X Daily article.
* Turn Airport on & off – You can do this via the Airport menu bar or from the Network Preferences. This is the first thing you should try when troubleshooting Mac wireless problems.
* Make sure Wireless/Airport card software & firmware is up to date – This is usually done just by going to the Software Update menu, if there are any updates available for your Mac or Airport, install them.
* Delete and recreate connection – Try deleting and recreating/reestablishing the wireless connection, sometimes a setting can be corrupted and this may fix it.
* Create a new Network Location – Similar to the above suggestion, try creating a new and different wireless network location to see if it resolves the connection problems.
* Change DHCP auto settings to manual – sometimes there is a problem with the DHCP server, and if you manually set an IP address on the network you can be fine. Remember to set the IP to a high number so it wouldn’t interfere with other DHCP machines. As long as you have the subnet mask, router, and DNS settings configured manually as well, this shouldn’t be a problem.
* Flush the DNS cache – Launch the Terminal and enter the following command onto one full line within the Terminal: dscacheutil -flushcache
* Zap the PRAM – Reboot your Mac and hold Command+Option+P+R during restart until you hear another chime, let the Mac boot as usual.
* Delete Wireless Config files – Delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist files from ~/Library/Preferences and reboot
* Trash your home directories SystemConfiguration – Remove all files within ~/Library/Preferences/SystemConfiguration/ and then reboot your Mac.
* Reset your Mac’s System Management Controller (SMC) – For MacBook and MacBook Pro’s: Shutdown the MacBook/Pro, remove the battery, disconnect the power, hold the Power Key for 15 seconds. Replace the battery, reconnect power, and zap the PRAM and wait for 2 chimes before letting the keys go. Let boot as usual. -
every app on my ipod (2nd gen) which requires wifi connection doesn't work although the wifi mark is on. i did try restarting my ipod, resetting network setting, disconnect from wifi and reconnected it but non of them worked.
This may sound silly but try your date a time setting my ipod had the same problem and i had even checked the the date and time went all the way to the apple store for help and the genius guy just rest the date and time and it worked just fine.
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My iPod touch gen5 wifi keeps dropping out. All the other iPods, iPad, and iPhone 4's don't in the house.
Why doesn't it remember the wifi password like the other i devises, it's a bugger entering it in every time.You late question did get answered:on the 18th of this month. Sounds like you did not like the answers. Starting a new post without mentioning yur first post wastes people time
My iPod touch 5th gen isn't charging and when I plug my working charger in that I've always used a message pops up that says "This accessory may not be supported". So can I send it in for a new one if I have a warranty? -
When I updated my MAC I lost all my movies from iTunes. They are still on my hard drive but will not reappear after I reset my preference in advance section. How do I fix it?
If they are still on your Mac's drive then you should be able to add them back into iTunes via File > Add To Library
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I have 2 ipads 1st ipad 2G and ipad 3G whats the problem with the 3G ipad the wifi is now getting connected to the wifi modem and the ipad 2G is getting connected no problem with the 2G ipad what should i do...????? And I had checked with my iball baton router with the iball sevice provider.
Hi there Paula120,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
My ipod touch (4th) suddenly wont connect to my wifi. It connected fine before and all of my other electronics (tablets, computers, laptops, gaming systems, etc.) are connected and working completely fine. I tried turning the wifi setting on my ipod on/off as well as the actual ipod itself. I also tried resetting the network settings but neither of these options worked. Any suggestions on what I should do?
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
i have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray. i have tried resetting it and its not workin. what should i do, please help. thanks
If a restore did not fix it, you have a hardware issue--possible bad wi-fi radio.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD -
I am going overseas to Singapore how can I use my ipad2 and my iPhone without it costing me a fortune. I am in Australia
iPhone - Locating wireless carriers
The above will provide carriers in Singapore that you can use. You would get the SIM card from the carrier. Of course if you are somewhere that has WiFi service then you won't need the cellular connection. -
This an IPOD I bought used. Everything else works fine. It syncs to my computer and plays my music but will not connect to the USB interface in my car. My wife's IPOD, which seems to be identical, works fine. I should say it connects but then immediately disconnects. Any ideas?
Then my last suggestion is to Reset it, while connected to the BMW Audio.
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
Good Luck! -
My Time Capsule backups disappeared (blank black screens) and in trying to set it up again I now find that when TC is plugged in and on (green light) it cancels out wifi reception from my router. I am only using TC as a backup not for wifi. Can anybody help?
Sorry, you have lost me since it appears that you have two completely separate issues here.
All that I can suggest is you start over and try to set up the Time Capsule again first...and then, once that is done and the Time Capsule is working correctly on the network....then, try to troubleshoot the separate Time Machine issue.
If you decide that you want to do this, we'll need some basic information:
Make and model number of your modem?
You are using OS X Mavericks (10.9.3), correct? -
when i play back an mp3 dj mix i,ve burn,t to cd in my car when i turn the engine of and then restart the car the cd starts back from the beginning how do i solve this problem so that when i turn the engine on end off the cd plays from the same place it did before i turned the engine off
It could be that the CD player will only playback "Redbook" CD's from the previous position.
And starts mp3 type CD's from the beginnig.
However.. it's not Logic related.
pancenter-
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