TS1398 HOW DO I RESET MY HOME HUB

I have just got my new IPAD. This was set up for me. I am unable to log onto wifi. I suspect that the wireless key has been entered wrongly. How can I reset this?

Go to Settings/General/Reset and reset the network settings.
Also have a look here, if necessary:
iOS: Troubleshooting Wi-Fi networks and connections

Similar Messages

  • How often do YOU reset your Home Hub, please?

    I have Infinity and Home Hub 3.0 type B.
    I posted a few weeks ago about my wireless printer going off-line. To cut a very long story short, the problem was my Home Hub. After resetting it, as someone here advised, my printer worked OK.
    The same thing happened last week so out came the giant paperclip and I reset my Home Hub = worked.
    I'm having problems connecting to a site - on both my IE8/XP and Win7/IE11 PCs - but a friend gets through OK.
    So it's not the site, nor IE8.
    My Win7 laptop suggested that I run HP Network Check, which I did. It's fixed a problem - it had to "purge my DNS Resolver cache" - sounds painful - but says I must reset my router.
    Does anyone else with a Home Hub 3 have to reset it weekly? What affects the frequency of resetting?
    Thanks in anticipation!

    I use an HH3, supplied when I joined BT Internet from Virgin due to appalling service from them. 
    When using a Netgear or TP-Link router/modem our connection was always 'breaking' and being reset - almost every night!  With the HH3 that doesn't happen so often and the throughput is generally better (despite a slower sync speed being reported!). Reverting to the other router/modems gives the same unreliable service as before.  Even trying a different Billion router/modem gives the same old interuptions, etc.  So I suspect the way the BT Internet system is set up favours the HH range but they appear to have fundemental design problems too.
    As for how often I have to do a soft restart, or power cycle, depends on how the exchange equipment decides to reset the connection. It can go for a couple of weeks without a change but then decide to make changes most nights (during the night and not the daytime for some strange reason). When it makes the changes, it always reverts to a much slower sync and throughput with often enormously high noise margins (the ideal for us is about 8 dB but it usually resets to 15-18 dB!). So then a reset is called for and afterwards we generally get fair to good results but rarely anything outstanding. Our line length is a serious limiting factor and we'd love to be able to get ADSL2+ but that is not planned and we'll have to wait for the BDUK Intervention plans to find out if we'll ever get fibre in the area.
    And as for 'technical support', as an experienced electronics engineer (now retired after 50 years in the business) I have to cry!  They don't know what they are talking about at all, but read from a script that does not cater for many actual problems. 

  • How can I reset my home setting in maps?

    How can I reset my home location in maps on my iPad

    If your iPad has cellular it can use location services.   Otherwise, the iPad can only locate the approximate address by your IP address (which in my case is in the next state).
    You can edit the bookmarks in Maps to select a new home address and delete the old.
    I believe you can wipe all map contents by turning the switch off:
    Settings
    iCloud
    Storage and backup
    Manage storage
    Show all apps
    Turn off switch, delete, then turn on again.  This will wipe all data from the app.

  • Factory Reset of Home Hub 2

    Hello all,
    Having constant loss of Broadband, so I want to try a factory reset of my home hub 2 and have looked at the instructions on doing this. I have got as far as making a backup of my current settings, but I am a little confused about how to restore my settings once I've done the reset.
    The help pages make the following statement:
    'To reset your Hub to settings that you've saved before, click on Browse to find the set-up file on your computer, then click Restore.'
    But presumbly to do this I will need the original admin password. Before I go ahead with the reset can I assume that the admin password printed on the label on the back of the home hub is indeed the one I'll need? I'd hate to totally screw this up. A dodgy internet connection is after all better than none at all!
    CM

    Thank you for your response. Since this morning I have had my iMac connected via ethernet cable to hub and we're still getting dropouts. I have previously tried different filters and using the test socket, so don't think there's a problem with either our wiring or filters. Interestingly later this morning the blue BB light went out on hub and was off for a few minutes.
    Excuse my ignorance, but should that have affected the phone (corded)? There was no connection at all on the phone at that point. When the blue light came back on, my husband could get on to internet from his machine (I'd shut mine down for a bit at that point), but when I tried the phone it was making a very odd noise. That was sorted by unplugging it temporarily from the filter and plugging it back again. Phone once again seems OK, and I'm back online. Might that point to a hub problem?
    In case it's of any help here's the connection log since I logged on this morning:
    12:22:55   1 Aug
    xDSL linestate up (ITU-T G.992.1; downstream: 3136 kbit/s, upstream: 448 kbit/s; output Power Down: 19.6 dBm, Up: 12.3 dBm; line Attenuation Down: 25.0 dB, Up: 14.0 dB; snr Margin Down: 16.0 dB, Up: 15.1 dB)
    12:22:43   1 Aug
    xDSL linestate down
    12:20:32   1 Aug
    xDSL linestate up (ITU-T G.992.1; downstream: 5376 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.1 dBm; line Attenuation Down: 22.0 dB, Up: 13.0 dB; snr Margin Down: 22.0 dB, Up: 14.9 dB)
    12:20:20   1 Aug
    xDSL linestate down
    11:59:49   1 Aug
    xDSL linestate up (ITU-T G.992.1; downstream: 3360 kbit/s, upstream: 448 kbit/s; output Power Down: 19.6 dBm, Up: 12.3 dBm; line Attenuation Down: 24.0 dB, Up: 13.5 dB; snr Margin Down: 16.0 dB, Up: 15.0 dB)
    11:59:37   1 Aug
    xDSL linestate down
    10:04:15   1 Aug
    PPP link up (Internet) [86.165.40.121]
    10:04:15   1 Aug
    PPP CHAP Chap receive success : authentication ok
    10:04:14   1 Aug
    PPP CHAP Receive challenge (rhost = ERX5.Ilford3)
    10:04:10   1 Aug
    xDSL linestate up (ITU-T G.992.1; downstream: 3392 kbit/s, upstream: 448 kbit/s; output Power Down: 19.7 dBm, Up: 12.3 dBm; line Attenuation Down: 24.0 dB, Up: 14.0 dB; snr Margin Down: 13.0 dB, Up: 15.1 dB)
    10:03:57   1 Aug
    xDSL linestate down
    10:03:32   1 Aug
    xDSL linestate up (ITU-T G.992.1; downstream: 3136 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 12.3 dBm; line Attenuation Down: 25.0 dB, Up: 14.0 dB; snr Margin Down: 9.0 dB, Up: 14.9 dB)
    09:57:29   1 Aug
    PPP link down (Internet) [86.165.40.98]
    09:56:42   1 Aug
    xDSL linestate down
    09:36:32   1 Aug
    xDSL linestate up (ITU-T G.992.1; downstream: 3488 kbit/s, upstream: 448 kbit/s; output Power Down: 19.7 dBm, Up: 12.4 dBm; line Attenuation Down: 24.0 dB, Up: 14.0 dB; snr Margin Down: 12.0 dB, Up: 15.0 dB)
    09:36:19   1 Aug
    xDSL linestate down
    09:26:59   1 Aug
    PPP link up (Internet) [86.165.40.98]
    09:26:59   1 Aug
    PPP CHAP Chap receive success : authentication ok
    09:26:58   1 Aug
    PPP CHAP Receive challenge (rhost = ERX5.Ilford3)
    09:26:46   1 Aug
    xDSL linestate up (ITU-T G.992.1; downstream: 3616 kbit/s, upstream: 448 kbit/s; output Power Down: 19.7 dBm, Up: 12.3 dBm; line Attenuation Down: 24.0 dB, Up: 14.0 dB; snr Margin Down: 14.0 dB, Up: 14.9 dB)
    09:26:26   1 Aug
    xDSL linestate down
    09:26:05   1 Aug
    xDSL linestate up (ITU-T G.992.1; downstream: 3584 kbit/s, upstream: 448 kbit/s; output Power Down: 19.7 dBm, Up: 12.3 dBm; line Attenuation Down: 24.0 dB, Up: 14.0 dB; snr Margin Down: 14.0 dB, Up: 14.9 dB)
    09:25:56   1 Aug
    PPP link down (Internet) [86.165.39.189]
    09:25:51   1 Aug
    xDSL linestate down
    09:25:28   1 Aug
    xDSL linestate up (ITU-T G.992.1; downstream: 2880 kbit/s, upstream: 256 kbit/s; output Power Down: 19.6 dBm, Up: 12.5 dBm; line Attenuation Down: 25.0 dB, Up: 14.0 dB; snr Margin Down: 7.0 dB, Up: 14.9 dB)
    09:25:15   1 Aug
    xDSL linestate down
    07:31:13   1 Aug
    xDSL linestate up (ITU-T G.992.1; downstream: 1600 kbit/s, upstream: 256 kbit/s; output Power Down: 19.1 dBm, Up: 12.5 dBm; line Attenuation Down: 24.0 dB, Up: 14.0 dB; snr Margin Down: 7.0 dB, Up: 15.6 dB)
    07:31:00   1 Aug
    xDSL linestate down
    07:20:05   1 Aug
    xDSL linestate up (ITU-T G.992.1; downstream: 1440 kbit/s, upstream: 192 kbit/s; output Power Down: 19.1 dBm, Up: 12.5 dBm; line Attenuation Down: 24.0 dB, Up: 14.0 dB; snr Margin Down: 8.0 dB, Up: 15.4 dB)
    07:19:52   1 Aug
    xDSL linestate down

  • How to connect a BT Home Hub V3.0 Type B wirelessl...

    On my network I have a BT Home Hub (version 3.0 Type B) as the main router. I also have an old BT Home Hub (version 1.5) lying around. The router is located in the study and I hope to set up the spare home hub as a wireless repeater in the lounge next to the study. This would allow me to give a Sony TV access to the internet via an Ethernet cable connected from the TV to the wireless repeater.(By the way the Sony Wi-Fi dongle costs £70 and the reviews on it are awful.) Any thoughts on how to do this? Some clear concise instructions would be very useful.
    Solved!
    Go to Solution.

    imjolly wrote:
    From memory you can't connect them wirelessly
    That is correct, you cannot do it.
    Broadband extenders would be a much better idea.
    http://www.shop.bt.com/products/bt-broadband-extender-500-kit-8W3T.html
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Xbox 360: How To Open Your BT Home Hub Ports!

    If you use a BT Home Hub and Xbox Live, you may need to open ports for a better connection, even if your NAT tests as Open. Some issues that this will fix:
    Friends list Voice chat
    Joining friends list games
    Joining some games such as Call of Duty 3 (could not connect to all players error), or host in some games such as Gears of War. 
    I suggest backing up your router's settings after you make these changes if it works for you, and maybe before you start in case you mess something up!
    1. First lets reset our BT Home Hub to its factory settings:Link
    2. Go into your BT Home Hub and disable UPnP
    Go to http://bthomehub.home
    Click on Settings
    Log in with your Hubs defult Admin password.
    Click on Advanced Settings.
    Click on Continue to advanced settings.
    Click on Applications Sharing.
    Click on UPnP.
    Turn UPnP off and click apply.
    UPnP
    Universal Plug and Play. Great Idea. Not so good in the real world. In theory, you should disable UPnP if you set up forwarding rules. The purpose of UPnP is to automatically detect the ports that need to be opened, and open them for you. Unfortunately it doesn't always do it as efficiently as you could do it yourself. On the other hand sometimes a router with forwarding rules set up seems to connect better with UPnP enabled. Toggle both ways, remember to reboot the router after any changes you make. CONCLUSION ABOUT UPnP: Disable it before the first time you ever turn on your 360. 
    3. Lets make our Xbox IP address is static:
    In your 360's dashboard, go to the "System" blade and select "Network Settings", and then click "Edit Settings". You're now in the "Basic Settings" screen.
    Select the "IP settings" section. (later you'll also have to adjust the "DNS Settings" section right below it.). Change it from Automatic to Manual. You'll have to change all three things listed here:
    IP Address
    Subnet Mask
    Gateway
    Make the IP address about 20 numbers higher for the last three digits. For example, if your IP address is 192.168.0.101, you can use 192.168.0.121
    What numbers do I use?
    a) You can simpily write them down from the xboxes dashboard while you have it set to automatic.
    b) You can get this info from your PC. Go to start>>Run>>cmd. Now in the DOS interface, type ipconfig. The DNS is the same number as your gateway.
    When you entered all three items, click "done" and it will prompt you to do an Xbox Live test. You will fail it, but you have to test to continue (You can cancel the test before it ends).
    Now hit done again and back out to the Basic Settings, and select the DNS settings section, right under the IP Settings section. Change from Automatic to Manual. You only need to enter the Primary DNS server, leave the Secondary DNS server the way it is (blank). For the DNS server, you're going to use whatever you used for the Gateway.
    That's it. Now back out, do an xbox live test (otherwise it won't save) and you'll probably still get a moderate or strict NAT, or even Open. But even if it tests as open, that doesn't mean your ports are open. But it's a good sign.
    4. Open Your Ports
    Portforward.com is an excellent resource for this information. Select your BT Home Hub, next follow the tutorials to open the ports for Xbox live etc and the games you play!

    glad you solved your problem
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • How do I buy a Home Hub 3 as an existing customer

    I remember the Home Hub 3 launch had an offer for existing customers to purchase for around £43. I can't for the life of me find where to buy it from. The BT shop lists them at £91 and there is no way I'm paying that much.
    Where can I get the discounted price?
    Solved!
    Go to Solution.

    john46 wrote:
     or you may find one on that well known auction site
    Oh!!!! I think you will find a lot more than 1
    toekneem
    http://www.no2nuisancecalls.net
    (EASBF)

  • TS1398 How can I retrieve my home wi-fi network password ?

    I cannot sign in to my home wifi network without my password which i have forgotten... any way I can retrieve it?

    Reset the router then use the router's default password. Don't forget to then log into the router with the default password and change the password to other than the default password.
    Look in your router's manual for the procedure to do this.

  • TS1398 how to unlock wifi at home

    How do I get my wifi unlocked to use on Ipad?

    Not sure what you mean by "unlocked". Can you provide more info?
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • How do I reset my home page as Google, sans that fox wrapping his arms around the world??

    I LOVE Firefox to death, but I don't know how to set my home page to Google or Facebook or ANYTHING...is there some way I can do that? I love the little fox hugging the world, but I'm new at this (just dumped Internet Explorer, thank god I found you!) and would appreciate your help. Thanks a bunch, you guys are SO cute!
    xox, Paula DeMarta Mastroianni

    -> Tap '''ALT''' key or press '''F10''' to show the Menu Bar
    -> go to Help Menu -> select '''Restart with Add-ons Disabled'''
    -> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
    -> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars
    -> go to Tools Menu -> Clear Recent History -> '''Time range to clear: select "EVERYTHING"''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click '''Clear Now'''
    -> go to Tools Menu -> Options -> General -> '''When Firefox starts : select "Show My Home Page"''' -> Type the address of the website which you want to be your HomePage e.g. http://www.google.com
    -> go to Tools Menu -> Options -> Content -> place Checkmarks on:
    1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
    -> go to Tools Menu -> Options -> Security -> place Checkmarks on:
    1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
    -> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click '''Clear Now''' button
    -> Click OK on Options window
    -> click the Favicon on SearchBar -> click '''Manage Search Engines''' -> select all Unwanted Search Engines and click '''Remove''' -> click OK
    -> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons) -> Restart Firefox
    -> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona) -> Restart Firefox
    You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.

  • How do you reset your home screen layout on a mac?

    I reset my homescreen layout once on my iPhone, and iPad before I returned it to get a 3g model. Can you do that on a Macbook Pro? I just want to stay in the default range.

    Open Facetime, go to the Facetime menu, then Preferences.
    If you want to use a different AppleID, click the current ID and click Sign Out, then sign in with new one.
    If you want to keep the same AppleID but link it to a different email address, click Add Another Email, follow the prompts, then click the old email address and click Remove Email.
    Matt

  • Fed up with resetting my BT Home Hub 3 and it's so...

    I keep having to reset my BT Home Hub 3 because of problems with wireless connections.
    The Hub is close to all the equipment.
    I have lots of things connected to it:
    -          iPhones - Slow not much better that 3G
    -          Blackberrys
    -          Macbook - Very fast
    -          2 Dell Laptops - Slow
    -          New model Panasonic TV – Viera ST50 Series – Has Wireless inbuilt – New this year - Slow + buffering problems
    -          Sky Box connected via Netgear WN2000RPT Wifi Range Extender - Slow + buffering problems
    -          Hard wired PC - Very fast
    All worked fine with my old Netgear Router (before I changed to BT).
    When I first had this Hub (it’s my 2nd) all was OK for a couple of weeks.
    After a while (usually a few days after resetting BT Home Hub) the older Dell Laptop will keep losing its connection.   Once the problem starts the laptop might last for 5 or 10 minute intervals, lose connection and then automatically reconnect, etc, etc.
    I'm will to accept that the Laptop is old, but when the Laptop is playing up the TV plays up too.    The Internet on the TV’s also fails.
    The answer is to reboot the BT Home Hub.   The Laptop and TV are then both OK (for a few days).
    I’m getting fed up with resetting the Hub.   Especially as it has dropped out while watching online TV.
    All the other devices appear OK (maybe slow but remain connected).   Only the older laptop and the TV actually lose connection.   But resetting the BT Hub fixes the problem for a few days.   So the hub is at fault.
    Recently I’ve been getting other problems.   Now whenever I need to reset the BT Home Hub I need to disconnect the Netgear WN2000RPT.   If I don’t  disconnect the Netgear the BT Home Hub appears to start up and connect OK and everything appears to connect to the Hub OK.  But then none of the Internet content works.   Websites don’t work, TV reports no content.
    Now whenever I reset the BT Home Hub I must first turn off the Netgear WN2000RPT.   Previously this never used to be a problem.
    In case compatibility with the Netgear WN2000RPT is an issue I now usually leave it unplugged.   I only turn it on for Internet content from Sky.
    But the problems described above continue even when Netgear WN2000RPT is turned off.
    When playing up the Laptop sometimes shows “Unsecure Connection”.  I wonder if it’s picked up the BT FON connection (but it shows the normal connection).    I suspect the start of the problems may have coincided with the activation of BT FON on the box (could this have taken 2 weeks?).   I’m sure that it was BT FON that completely broke my first BT Home Hub 3, we had had it about a week, then wifi would not connect from anything, after hours on the phone to BT support we could not establish a wireless connection to the Hub, but strangely all was OK on the FON connection.
    We have BT Infinity.
    Hub is generally slow.   Wired Internet is lightning fast.   New Macbook (using Chrome) via wifi is lightning fast.   Everything else disappointingly slow.   TV and Sky both have buffering issues.
    Any ideas?
    Solved!
    Go to Solution.

    Ludite60
    The HH3 has the ability to hop around the various Wireless Channels (of which there are 14, see http://en.wikipedia.org/wiki/List_of_WLAN_channels for indepth info) to enable the hub to pick the best channel for you, taking into account any cordless phones, mobile phones, microwaves etc, all of which could interfere with your wireless signal.
    By reseting you HH3 you are forcing it back to its factory default channel (Channel 7 I guess).  Over a period of days, the HH3 may decide that its default channel isn't the most appropriate and select another channel based on what interference it 'sees'- clearly if it gets this wrong (as my HH3 did) then you potentially get wireless reception issues.
    Consequently, I decided to manually find out what the best channel was by install a wireless scanner (free @ http://www.metageek.net/products/inssider/), then:
    1.  Manually change the HH3 Channel (via its settings)
    2.  Check the wireless reception 'power' using inSSider installed on the laptop around your house, ie next to your TV etc.
    3.  When you find the channel that gives you the best wireless reception, tell the HH3 to remain on that Channel by disabling the 'Smart Wireless' feature (there's some info on this @ http://bt.custhelp.com/app/answers/detail/a_id/322​36/~/how-do-i-change-the-wireless-channel-on-my-bt​...)
    As I say, my HH3's range was useless until I forced it to stick to a set Channel, now I have reliable coverage all around the house.  Hope this is some help.

  • How to get the latest firmware for BT Home Hub-3 &...

    I have had this new BT Home Hub3 activated last night. 
    To get connected wireless to my Mac Book Air and iPod Touch, I had to refresh the Wireless Channel in my BT Home Hub settings. The Hub has selected the Channel 11 automatically that works well for my home wireless connection.
    This morning, my Home Hub has reverted back to Channel 6 and my wireless would not work. I had to go back to the settings in the Home Hub-3 to "Refresh" to select the best Channel and it has chosen Channel 11 again and all works well.
    My question is how could I get the Home Hub-3 to remember the selected channel without me in the morning to refresh the setting on a daily basis?[I have tried by selecting the "Apply" and a green circle with a tick to denote that the change had taken place]
    Home Hub-3 current firmware Version 4.7.5.1.83.8.45 [Type A] and I noticed a new one available and How could I update mine to the latest?
    Regards
    Solved!
    Go to Solution.

    if you select advance settings and go back to the wireless page, you will be able to see channel selection, likely to be on Automatic (smart wireless); here you can manually select channel 11 and it will stay there.
    Check your exchange or major service outagesIf someone has given a helpful answer, please click on their Ratings star on the left-hand side. ***

  • TS2972 I have forgotten my home sharing password - how do i reset it ?

    Please help = how do I reset my home sharing password in Itunes ?

    Hi BFW99X,
    Thanks for visiting Apple Support Communities.
    The password used when setting up Home Sharing is your Apple ID password. If you're having trouble logging into iTunes with your Apple ID and password, reset the password by following the steps found here:
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Regards,
    Jeremy

  • Home Hub 4 unable enter IP address

    After a recent power cut some devices on my network were no longer connected to HH4. I have managed to get most working again but my Sky HD box and Vodafone Suresignal v3 no longer connect. When I click on the devices in HH4 I see they are set for static IP but I cannot enter anything into the IP address field. There is a note that the device is not set up for IPV4 in both cases. I have tried resetting HH4 and the devices but no go. I can get the Sky HD box working by entering the IP details in the setup on the Sky box but I don't understand why the IP address field in HH4 setup appears available but does not accept any digits. Can I change the static IP to DHCP - if so, how? First post, pls forgive rambling...

    You cannot alter the IP address that the home hub allocates. Your best option is to reset the home hub to factory default, then allow it to allocate IP addresses automatically using DHCP.
    http://bt.custhelp.com/app/answers/detail/a_id/11386/~/how-do-i-reset-my-bt-home-hub-to-its-factory-...
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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