TS1398 I am getting when manually entering wifi info of "Could not scan for wireless networks" wireless is working on other devices, how do I cure this?  The problem only began when I updated software on the phone.  Previously I had no problems with wifi.

After updating software on Iphone (wifi worked fine before the software update) I  now can not get on wifi.  The phone with not find a working wifi network nor can I connect manually.  Wifi is working on other devices.  I have turned the phone on and off, turned the wifi router on and off and reset the iphone and down loaded updated software to the phone.  Nothing has worked.  Does anyone have an answer for this problem?

Could this be the problem?
iPhone 4 Modem Firmware : 3.0.04
iPhone 4S Modem Firmware : 2.0.10
Wifi is working on my iPhone 4, NOT on 4S -
Why is my new 4S I got yesterday using a 2.0.10 firmware, isn't that old?! Isn't the newest 4.0+?
I am so tired of trying to figure this out.
The Wi-Fi addresses in the About settings are different on both phones too.

Similar Messages

  • TS1398 'could not scan for wireless networks' problem

    I keep getting 'could not scan for wireless networks' whenever I try to connect. I have turned wi-fi off/on, restarted my network, iPod touch, and the home modem. What are some other options for fixing this problem?

    Try:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod

  • TS1398 could not scan for wireless networks

    My ipod model MA627LL could not scan wireless device network

    I do not know what  you mean.
    Maybe:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Otherwise:
    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • TS4036 I have an Iphone 4S. I used to backup automatically to the cloud.  Since I did the software update I not longer can connect to any WIFI network!  I getthe message that it could not scan for wireless networks

    since I updated my software to the IOS 7.0.4
    I am unable to use any WIFI network
    i cannot connect to my home wifi network I am unable to do any backups.  I have backed up my phone onto my Itunes account on my computer and I reset my phone...this did nothing but lose some of my pictures.. PLEASE HELP!

    I read the article thanks.   I tried the settings-general-reset-reset network settings-reboot system-go to wifi settings-select wireless connection-select the ">"-symbol-select auto for http proxy.   I was optimistic about that because I thought I changed some setting somehow to cause this problem, but it didn't work.  More specifically, I did connect successfully and browsed the Internet for a good while, but then I put down the phone for a minute, the phone went into sleep/power save mode, and when I picked it back up a moment later it was no longer connected.  Dang.   Had to select the connection and use my password yet again. 
    Another valuable bit of info for you.   The only network with which I have this problem is my home.   I use all kinds of devices at home and no other devices have this problem.  Also, I use this iPhone all over with various wifi networks at hotels and starbucks and family's homes with no issues whatsoever.  It remembers and automatically reconnects with every wireless network except the one in my own house. 

  • I cannot use ITV player, it says I need to turn off ad blocking - how do I do this? It only began after latest update of Firefox installed.

    I have tried to watch programmes on ITV player, which I have successfully done in the past, but now it tells me it cannot find the video and that I need to turn off ad blocking on my computer. I went into options, but could not find anything about ad blocking. I added www.itv.com to the exceptions list for pop up windows, but this has not helped. The problem only began after the latest update of Firefox was installed. I have never had any problem before. How can I get ITV player back, please.

    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

  • IPhone 4S "could not scan for wireless networks" WIFI NOT WORKING?

    Ok, so I understand there is a million threads on this same issue... YOU'D think it would be fixed by now?
    What I don't understand is why the wifi isn't working?
    I just got the iPhone 4S yesterday, I already have an iPhone 4. The iPhone 4 is consistently using my home wifi while I am at home PERFECTLY. My iPhone 4 is updated to the latest software too iOS 5.1.
    My iPhone 4S will not connect to wifi. I am entering the right WPA user & pass. It is updated with iOS 5.1.
    My iPad, iMac, Macbookpro, & iPod ALL have NO TROUBLE connecting to my home wifi.
    I do not understand how this is a wireless router issue when it works with all of my other Apple devices BUT the iPhone4S?
    I have tried everything under the sun, restart reboot, turn off, turn on, switch network off, switch it on, reset this, reset that?
    PLEASE HELP ME! I have never been this disappointed in Apple (as you can tell I own everything by Apple, so I am quite the fan..)
    What the ****?

    Could this be the problem?
    iPhone 4 Modem Firmware : 3.0.04
    iPhone 4S Modem Firmware : 2.0.10
    Wifi is working on my iPhone 4, NOT on 4S -
    Why is my new 4S I got yesterday using a 2.0.10 firmware, isn't that old?! Isn't the newest 4.0+?
    I am so tired of trying to figure this out.
    The Wi-Fi addresses in the About settings are different on both phones too.

  • Manually entered packing instruction ID could not be checked

    Dear JP,
    When i use t-code: pop1, the system occurs this information: Manually entered packing instruction ID could not be checked.
    Please tell me how i can solve this problem? The detail information as below,
    Message no. VHU01116
    Diagnosis
    There is a number range object for the packing instruction ID. It is likely that the number ranges (intervals) for this number range object are wrongly defined, or not defined at all.
    System Response
    The system could not check the packing instruction ID.
    Procedure
    Check in Customizing (Handling Unit Management -> Automatic Packing -> Packing Instructions Master Data -> Define Number Ranges for Packing Instructions (or transaction OPIN) whether the following intervals are defined:
    No. From No.                                To No.                                      No. Level    Ext
    01  00000000000000000001  99999999999999999999    0
    02  A                                               ZZZZZZZZZZZZZZZZZZZZ                    X

    Hello,
    Try using tcode OVHU2. Here you can choose e.g. outbound delivery if you want to assign a procedure to outbound deliveries.
    Refer following link for details on packing and it configuration.
    Packing instruction determination
    Thanks & Regards
    JP

  • HT201407 After doing so, re-downloading the latest firmware 5.1 and extracting and verifying, it came to a point on iTunes where it could not at all, activate my iPhone. A message popped up on iTunes saying - "There is a problem with your iPhone"; We're s

    My iPhne is 4S, after I downloading the latest OS 5.1 and extracting and verifying, it came to a point on iTunes where it could not at all, activate my iPhone. A message popped up on iTunes saying - "There is a problem with your iPhone"; We're sorry, the iPhone you connected may be damaged and cannot be activated for service. We recommend that you visit your nearest Apple Store for more information. Please kindly suggest me how to do.

    Not surprised that you took a paragraph from my post to repost the same issue.
    It is a hardware/software fault which you'll have to get the iPhone replaced if you're under warranty.

  • Apple recently merged all my devices so that if I miss messages or facetime calls on one device, they get forwarded to my other devices. how do I UNDO this so this no longer happens?

    Apple recently merged all my devices so that if I miss messages or facetime calls on one device, they get forwarded to my other devices. how do I UNDO this so this no longer happens?

    If you don't want them to be unified, don't use the same Apple ID for FaceTime and iMessage on our devices.  Go to Settings>Messsages>Send & Receive, tap the ID, sign out, then sign back in with a separate ID.  Do the same thing in Settings>FaceTime.

  • My iTunes says: "The song ".............." could not be used because the original file could not be found. Would you like to locate it?" How do I solve this ?

    My iTunes says: "The song “..............” could not be used because the original file could not be found. Would you like to locate it?" How do I solve this ?

    That means iTunes cannot find the music file associated with the listing in its database.  The first thing to do is simply say "yes" and then try to find the file it should be.  If there are many entries like this, did you rename or move any files or folders with media?  Also run disk utility and check your drive isn't corrupted and losing files left, right and center.

  • I can't open or receive hotmail emails on my macbrook pro, but it works on other devices. i changed my password, emptied the cache, tried using a different browser, etc. i think i have a virus. help!

    I can't open or receive hotmail emails on my macbrook pro, but i can on other devices. i changed my password, emptied the cache, tried using a different browser, etc. i think i have a virus. help!

    Thanks for your help. that's not working either! ugh!!
    I can open hotmail, but it's not formatting right, i can't open emails, nor send them.
    Thank you so much for trying to help. I really appreciate it.
    I understand that you can't get a virus by opening an email, but it seems way too circumstancial! This is my third mac -- because unlike PC -- I never had a problem. I understand this problem is not with my macbook, because every other website works fine -- it's hotmail!

  • After installing iTunes 10.5 update i get the following message when trying to play any song in my Library "The song could not be used because the original file could not be found. Would you like to locate it?"  how do i fix this??

    I have an iPod Classic and work on Windows 7.
    i recently installed iTunes 10.5 update and since then i cannot play any of the songs in the Library - i get the following message
    "The song could not be used because the original file could not be found.  Would you like to locate it?"
    what happened to all my songs (almost 2000) How can i get them back into my music library?
    Please help - i do not want to spend another week downloading all my cd's onto my computer !!!!!

    Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
    tt2

  • TS1398 MY IPAD KEEPS SAYING COULD NOT SCAN FOR NETWORKS

    y does my ipad keep saying cannot scan for networks,ive used the wifi already but now i cant

    Usually it's because you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • The iPhone "iPhone" could not be restored. An unknown error has occured (3). How do I fix this?

    I had a problem with my iPhone 5 connecting to my service provider (verizon) and also to the internet just minutes after I had used the internet to browse before work this morning.  I tried soft reset, hard reset, and connecting to my computer, but nothing worked to get it back to normal.  I decided to do a system wipe and restore it as well, but I get that error: "The iPhone "iPhone" could not be restored. An unknown error has occured (3)."  I googled that and searched for literally 7 hours without any luck.  Any and all help is appreciated.  Thanks!

    This has just happened to me today. I have an iphone 5 on Verizon. I was using the internet on the device normally when it started. It couldn't access any online data even though it had 4 bars of service and LTE. I restarted it and it would be stuck "Searching for network". I tried wiping the phone with no luck. It gets stuck at around 99% of the firmware restore process and hangs there for about 25 minutes before itunes gives me the error described above. I tried the recover-mode restore with the same results.
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  • HT4623 hi after updating my Ipad I added a pass word I could not remember it,it is locked now showing ipad is disabled how can I solve this problem

    how can I reset my pass word??I can not remember it

    Hello salahelbakry
    The only option is to put your iPad into recovery mode and then use iTunes to restore it. If you have a back up in iTunes or iCloud, you can put the at backup back on and it will not bring the passcode back unless it is encrypted.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Regards,
    -Norm G.

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