TS1398 I am unable to download apps via itunes.

I am unable to download apps via itunes. My router is working properly and have access to the internet. How do I get this fixed?

And I download this app called movie scene and I can't delete it. It won't let me at all

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HT201210 Unable to update apps via iTunes

I recently updated my iPad2 to iOS7. Huge mistake, but what's done is done. Anyway, since the update I am now unable to update any of my apps. Before the update I had no problems, but now it just kicks out the request and goes into a never ending loop of asking for my password without actually updating anything. Am I the only one with this problem?
In addition to this, I am now unable to use my messages function or FaceTime. Goes into the same never ending loop.

If anything like my Asha 311 how about going to Settings > scroll down off screen to connectivity > net connection - set to Wi-Fi first?
Happy to have helped forum in a small way with a Support Ratio = 37.0

TS1398 My ipad is connected to the wi-fi and i can it thruogh my apps but my notifications bar does not show the icon and unable to download apps from app store

I have an ipad 3 wifi+cellular,recently my ipad though connected to the wi-fi stopped showing the wi-fi icon on the top bar.I can use the internet on safari and other apps,but unable to download apps from store

Are you sure that your iPad is connected to WiFi? It may be using cellular data.
Go to Settings > WiFi and see if you are connected.

HT4972 I am unable to download apps because my iOs is not up to date. No update shows up in my General settings, how do I update my iPad?

I am unable to download apps because my iOs is not up to date. No update shows up in my General settings, how do I update my iPad?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 4: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).
 Cheers, Tom

Unable to download apps over 3G?...

Hi there.
I'm having problems at the moment where I can't seem to download apps via 3G?
Also unable to download updates via 3G - WIFI works fine for both.
I always used to be able to download apps via 3G but now all of a sudden nothing happens. After about 10-15mins it says unable to connect to iTunes...
Is there some sort of setting I've accidentally turned off?
I have an iPhone 3GS
Thanks for any help given...

Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Other options are Reset Network Settings, turn 3G Off/On. You might also download one of the speedtest apps and see what your download speed is on 3G.
Are you in a good 3G coverage area?

Cannot download apps via pc

iam not able to download apps to my phone from blackberry website by connecting the phone to pc via usb cable .
When i press the download option there is a popup " Download on device " . i have blackberry world plugin installed on my pc and blackberry world app on my phone .

OK, thanks...
Ananthu017 wrote:
The complete content of the message is "
Download on Device
Purchase on Device
Downloading this item can only be completed on your BBOS smartphone. Please visit this item in BlackBerry World on your device.
In order to purchase this item, you must complete the transaction on your BBOS smartphone. Please visit this item in BlackBerry World on your device.
To receive an email with a link to the item, you may use the form below. "
then there is a security question and the space to provide email address .
That is quite clear indeed...it seems odd, but there could well be many reasons for it, including country-specific restrictions I suppose. Or, it could be related to the on-device error you are getting.
Ananthu017 wrote:iam unable to download apps from blackberry world on my device . while downloading apps from my phone , an error message is dislayed as " Blackberry is having trouble connecting to Blackberry World Server . Verïfy your connections and try again ".
There are several threads in existence for exactly that error message. Here is a search page for that error message...if you also, I'm sure you'll find more:
http://supportforums.blackberry.com/t5/forums/searchpage/tab/message?location=forum-board%3Aapplicat...
There also are plenty of KBs on the topic, you can search for those here:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Given the prevalence of this topic, I'm pretty sure that the answer you need is somewhere in all of that. I wish I could point you to exactly which one applies to you, but unfortunately there are many root causes of this particular error, each with different resolutions, so I must guide you to all of that information and allow you to sort through it to find what does apply to you. It is also possible that once you fix the problem on your device directly, then the PC-based method will again work for you.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Droid 3 - Unable to connect to AT&T U-verse wireless network and unable to download apps using 3G

Hi,
I just purchased a DROID 3. It will not connect to my home network which is AT&T U-verse. It goes through the authentication process and then Wi-Fi shows as disconnected and the network shows as disabled. Everything else is connecting to the router just fine, computers, printers, blackberry. I have toggled wi-fi on and off and get the same result.
I was able to connect to other wireless networks, AT&T DSL, mobile hotspots, just not AT&T U-verse.
In addition, I am unable to download apps using the 3G network.
Any solutions out there?
Thanks

masirider wrote:
Thanks for responding. I've tried all of those already. I've also manually configured my home wi-fi connection via "Add Wi-Fi network. It still goes through the authentication process and disconnects.
Is there something that needs to be configured on my router. It's a 2Wire 3800HGV-B.
Regarding downloads, I have a gmail ccount. The message is that I need a Wi-Fi connection in order to download.
Thanks
On my router, it is set to accept connections only from devices (MAC Addresses) I allow. Maybe you have yours set up that way.
Also if you have a passcode on the router, you will need to search for the device, then add the passcode to your phone.

Unable to Download App (Enterprise Signed)

The enterprise signed distribution app that I recently created with DPS App Builder will not install remotely (via link).
The link opens the HTML page. Asks me if I would like to install the app, then nothing.
I click the home button and can see the app install progress dial complete, then:
Error message "Unable to Download App: "name of app" could not be installed at this time".
I have tried on several iPads connected to different networks and always receive the same message.
However, I was able to install via iTunes with the device connected to the computer.

HI,
There was a change to the way in which you are allowed to deliver apps, I think you need SSL certificates installed on the web server to be able to install from a URL.
I was in the same scenario as you are, and used Charles Proxy to see the errors coming from the device when i tried to install.
http://stackoverflow.com/questions/20276907/enterprise-app-deployment-doesnt-work-on-ios-7 -1
Thanks,
David.

Hi I am having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and loading then I get an error message saying unable to download app. Eventually,after many attempts it works.

Hi Guys - for a few days I have been having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and downloading then eventually says unable to download app. Sometimes after many attempts it wil eventually work. I tested it on an old iPhone 3G and got the same problem so it is not an iOS 5 issue. My WI-FI connection is working fine. I was wondering if this is an App Store problem? Anyone else in the UK having this problem?

Hi John
iTunes Support wasn't of any use to me.
I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb. This is also affecting AppleTV downloads
I am using Virgin Media as my ISP, and was wondering whether you do as well. This might be the common thread.
-Bernard

Apps wont update after iOS 7.0.2 says "unable to download app".

iPad 2 just did the iOS 7.0.2 upgrade.
24 of my apps are grayed out and unable to use. I try to update all in the app store and it says, "Unable to download app. Could not be installed at this time" and gives me the option of Done or Retry.
I also cannot download new apps.
I have tried:
1. signing out and signing back in. credentials are correct.
2. no restrictions are enabled.
3. hard restart.
4. normal powerdown.
5. Wifi conneciton is good. verified using other streaming apps that do work.
6. 4 gigs of room still on the ipad.
Only thing I have tried is resynching with my computer.
Help! What should I do!?!

There must be a real solution. I am not going to randomly delete all my apps one by one hoping that by coincidence it kick starts the waiting ones... I did this in the beginning to check what was going on and it didn't help. I think it is an apple bug and apple needs to fix it. I thought this was an apple support site and not just a place where people give random hunches (sorry, I don't want to be respectless, and I appreciate your attempt to help). I don't know how to get in touch with apple.

HT5642 Unable to download app this time error while downloading app please help!!!

when i download some app from apps store i get the following error
"Unable to download app this time error while downloading app" please help!!!
i ve tried these Things but
didnt workout yet
1) i tried hard reset
2)i tried logout/login Itune & appstore
3)Connected to pc and rest setting Network and Full Rest
all of no use... i dont want to update my softwre from IOS 6.0
Plx help!1

Hey Prahaladvatsan,
Thanks for the question. If I understand correctly, there is a blank app icon on the home screen. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

In iOS8 I receive an "Unable to Download Apps" for apps that are no longer in App Store and cannot delete it from iPhone 6, how do I resolve?

I keep receiving an "Unable to Download Apps" error pop-up on my iPhone 6 for two apps. Neither app is in the App Store anymore. I held down the icon/badge for the app but when I click on the "x" to try to delete the app it will not let me because "" cannot be found. I tried to delete it from iTunes but the only selections I have next to the app are "Install" and "Will Install" but no remove. How do I get these banners to stop appearing and my phone to stop trying to download the two apps?? It is sucking my battery down.

Go into iTunes, create a backup without Apps included, and then use that backup on your phone. Fixed the issue for me, and it didn't even seem to remove the apps like I thought it would. If it does remove the apps you can simply redownload them without too much trouble.

Unable to download app at this time.

Hello, today I was downloading some apps but after some time I got an error showing that "Unable to download app" The app cannot be downloaded at this time. I tried retrying but no use. I tried all the methods of troubleshooting. I resetted my network settings and also all contents and settings but the error was the same. Then I tried downloading apps with my carrier network it was fine, but I can only download 100MB with the carrier nework I was able to download with carrier before the reset as well. I tried changing the date and all other Wi-Fi troubleshooting. This error just occured today. Any help would be appreciated.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can’t connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

"Unable to download App. App could not be downloaded at this time"

On my registered iPad, the "free" iPhoto and iMovies are listed in my purchased Apps but when I try to download them it says "Unable to download App. App could not be downloaded at this time" I tried rebooting and logging out of the App Store and back in. No luck

Hi Dellie909,
Welcome to the Support Communities!
The articles below may be able to help you with this.
About Free Apple Apps for iOS 7 compatible devices
http://support.apple.com/kb/HT5913
iPhoto, iMovie, Pages, Numbers, and Keynote are free on the App Store for qualifying iOS 7 compatible devices activated or purchased after September 1, 2013.
The first time you launch the App Store in iOS 7 on your qualifying new or factory refurbished iOS device, you will be offered iPhoto, iMovie, Pages, Numbers, and Keynote for free in addition to other free software from Apple. When you tap Download All and sign in with your Apple ID, the apps will download to your device and appear in your store account. If you tap Not Now when you see the offer, you can search for the apps in the store and download them one at a time for free.
Note: If you aren't connected to WiFi when you accept the apps, any apps larger than 100MB will download when you have a WiFi connection.
If your new qualifying device came with iOS 6 installed, you will be offered the apps after you update to iOS 7.
If you already purchased and downloaded all the apps, they won't be available for free. You will, however, be eligible to download the updated versions.
If you have a computer, you can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
I hope this information helps ....
Happy Holidays!
- Judy

Unable to download apps (keynote,pages,etc)

After clicking on app icon, an error appears "unable to download app "pages" could not be downloaded at this time. Done/Retry. How can I download these apps?

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
No data is lost due to a reset.

TS1398 I am unable to download apps via itunes.

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