TS1398 I am unable to send email when connected to wifi

HI
I am unable to send a email when connected to any WI FI.  Have to discounnect from wi fi and then the message will send.
On Bell in Canada and have set up correct SMTP settings as per bell
Any help.

It looks like Bell will only let the iPhone send emails over their cell network, see this thread -> Sending email issues
You might be able to get some aditional info here -> Bell Customer Support Centre

Similar Messages

  • My Iphone 4 will not receive email when connected to wifi,works fine on 3G

    My Iphone will not receive emails when connected to wifi,works perfect on 3G

    Arrr I have this prob to and this has been driving me made i thought it was a network area have changed providers brought different sim cards to get new numbers deleted everything off my iphone to reset it and still no luck..
    After reading your comment it has actually been since I have updated my phone.
    I have to turn off my phone everyday as I fly and i need to recieve messages when my phone is turned on if this isnt resolved quickly I am going to have to switch from Apple but I dont want to...
    Apple can you please advise if this is going to be sorted asap? Alot of people dont turn there phones off all of the time so wont notice however for those of us that do and have to this is a really HUGE ERROR that needs your QUICKEST ATTENTION !
    Thanks ;-D

  • TS3899 why can't i send emails when not on wifi eg 3g

    When on wifi eamils send fine, as soon as I lose wifi emails won't send.
    measage says unable to send email.copy in outbox. its rejected by server.
    I phone 5 latest IOS 7

    We are experiencing this exact same behavior.  Our environment is Exchange 2007 on Windows Server 2008, Windows Server 2012 domain controllers, and iOS 7.  WiFi works fine but messages get stuck in outbox when sent over cellular broadband (3G/4G).  Was able to reproudce problem over both Verizon and AT&T.  I called Apple and engineering said that "the problem has been reported by others" and that "the problem will be fixed in a future update".  Such joy.  Also the problem appears to be related to message size...for sure anything over 100KB will fail over cellular broadband.  Not sure of the largest message that will go through...from what I've read somewhere in the 40KB to 100KB range is where it starts to get crabby.  Hard to say exactly what the problem is.  Only happens with Exchange.  But wasn't a problem on iOS6.  Weird that an email and/or attachment size matters between WiFi and mobile broadband when going from iOS 7 to Exchange 2007 (in our case). 

  • Mail only sends messages when connected to WiFi? Hmmmm.

    Hi. I've got a POP3 email account that I have to set up manually. For some reason, emails can only be sent when connected to WiFi but not over a cellular data network. Anyone got any ideas? I can receive mail fine through either WiFi or Cellular Data Network.
    Many thanks,
    Max

    Do you have a wireless network at home and Is the email account provided by your internet service provider associated with your wireless network?
    Most, if not all internet service providers block the use of SMTP servers that are outside of their network or not provided by the ISP being used for your internet connection at the time unless the SMTP server is authenticated. The same applies when connected to the internet via the cellular network. Recieving is not a problem regardless the ISP being used for your internet connection at the time.
    If the email account is provided by your ISP, most ISPs do not have an authenticated SMTP sever for the email account they provide.
    Both my email accounts have an authenticated SMTP server and I've never had a problem sending with either account regardless the ISP associated with a wi-fi network I'm connected to at the time or when connected to AT&T's cellular network - for 2+ years aporoaching 3 years this July.

  • New problem-Unable to send email when on AT&T 2G or 3G only

    I have had a problem for the past two and a half days. As of about 11 am PDT on 3/16/10, I was no longer able to send email through my primary ISP email account (Speakeasy.net) from my iPhone when on AT&T's 2G or 3G network, but can if I'm on a WiFi network. I have had my iPhone 3G for about 18 months and this email account has functioned perfectly that whole time. I contacted Speakeasy's fabulous tech support and learned that EVERY Speakeasy iPhone user has the same problem. Apparently it is a problem with AT&T's servers. There is an issue with the "reverse DNS" response and AT&T's servers aren't responding in time or at all so the request to send mail (or verify the identity of the sender or Speakeasy's mail server - I'm not that much of a techie to totally get this) so the request times out. Speakeasy says that AT&T is aware of it and there is nothing they, Speakeasy, can do. I've spoken to AT&T about it twice, and they say they are moving it up the tech ladder and someone is supposed to get back to me within 48 hours. That deadline will come up soon.
    The odd thing is that I can continue to send mail from my backup Gmail account while on the 2G or 3G network. Unfortunately it isn't very convenient at all, and that begs the question as to why this is happening in the first place.
    At least I know it isn't just me, but I do wonder what other ISPs are affected by it. Hotmail? Earthlink? Astound?
    I am running the current versions of all software involved. And since I know it isn't just me, and that there's nothing I can do about it, that is cold comfort.
    I have to wonder where Apple's servers come into the outgoing email process as I understand all mail goes through (in some order or other) Apple servers, AT&T servers, and the subscriber's ISP.
    Is anyone else having this trouble? Apple-what can you do? I'm not getting the service from AT&T that I am paying for and I'm not a happy camper at this point.
    Thanks.

    Mail does not go through Apple servers at all unless you are subscribing to MobileMe, so this is not an Apple issue and they cannot help you. Also, this is a user-to-user site, you aren't speaking to anyone from Apple here. You have done what you can by contacting Speakeasy and AT&T, as you stated your deadline is not up yet. If it passes contact AT&T. You can also contact AT&T customer service and ask for a credit to your account.

  • TS1398 Watch espn app will not work when connected to wifi

    Certain places I can't  use the watch espn app. In fact none of my apps work since this update. Anybody know how can fix it? It shows connected to wifi but will not access any apps or app store that are internet based.

    Does the iPod connect to other networks?
    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>GeneralReset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • HT4979 why can I not send email when away from my home wifi? Am able to receive messages OK, and outgoing mailserver is correct?

    Why am I unable to send email when away from my home wifi ? I am able to receive mail OK, and have double- checked the outgoing server which is correct. This problem is consistent with my Macbook Pro, iPhone, and iPad2.
    Attempts to send messages results in them sitting in the Outbox and never- ending 'sending message' displayed.
    I am able to send using my   me.com  server.
    Home service provider is Cogeco.
    Any help would be appreciated.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • Certain users unable to send email internaly by typing adress ; only work when they use global catalog

    Certain users unable to send email internaly by typing adress ; only work when they use global catalog
    got Office 2010 sp1 and win7  

    Remove the outlook cache, Guess its the cache that's causing the problem, whereas when you pull the address from GAL it works fine.
    refer to the article
    http://support.microsoft.com/default.aspx?kbid=287623

  • Unable to send email from content server

    Hi,
    I have a requirement of sending the notification email to user from the stellent when he subscribe to it.To test it i logged in to content server as sysadmin.
    Administration->Actions->Send test email.
    I had filled some dummy data and when i click on send it gives me a error
    Content Server Request Failed
    Unable to send email. Could not send mail message from [email protected] with subject line: Test email from Content Server.
    intradoc.common.ServiceException: !csMailCouldNotSend,[email protected],Test email from Content Server
         at intradoc.server.InternetFunctions.sendMailToEx(Unknown Source)
         at intradoc.server.SystemAuditHandler.sendEmail(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at intradoc.common.IdcMethodHolder.invokeMethod(Unknown Source)
         at intradoc.common.ClassHelperUtils.executeMethodReportStatus(Unknown Source)
         at intradoc.server.ServiceHandler.executeAction(Unknown Source)
         at intradoc.server.Service.doCodeEx(Unknown Source)
         at intradoc.server.Service.doCode(Unknown Source)
         at intradoc.server.ServiceRequestImplementor.doAction(Unknown Source)
         at intradoc.server.Service.doAction(Unknown Source)
         at intradoc.server.ServiceRequestImplementor.doActions(Unknown Source)
         at intradoc.server.Service.doActions(Unknown Source)
         at intradoc.server.ServiceRequestImplementor.executeActions(Unknown Source)
         at intradoc.server.Service.executeActions(Unknown Source)
         at intradoc.server.ServiceRequestImplementor.doRequest(Unknown Source)
         at intradoc.server.Service.doRequest(Unknown Source)
         at intradoc.server.ServiceManager.processCommand(Unknown Source)
         at intradoc.server.IdcServerThread.run(Unknown Source)
    Caused by: intradoc.common.ServiceException:
         at intradoc.common.SmtpClient.sendMail(Unknown Source)
         at intradoc.server.InternetFunctions.sendMail(Unknown Source)
         ... 21 more
    Caused by: java.lang.Exception: !csSMTPInvalidMessage,"System Administrator" <[email protected]>!csSMTPUnableToFindRecipients,1
         at intradoc.common.SmtpClient.writeMultiMsg(Unknown Source)
         ... 23 more
    Caused by: java.lang.Exception: !csSMTPResponseIndicatesFailure,550 5.7.1 Unable to relay for [email protected]
         at intradoc.common.SmtpClient.writeMsg(Unknown Source)
         ... 24 more
    I had set the internet configration in admin server to this values..
    HttpServerAddress=blrdxp-rchithul.corp.capgemini.com
    MailServer=BLREX002.corp.capgemini.com
    [email protected]
    SmtpPort=25
    HttpRelativeWebRoot=/idc/
    CgiFileName=idcplg
    UseSSL=No
    WebProxyAdminServer=true
    But i am still getting the error.kindly help me...
    Thanks in Advance
    Regards
    Rakesh

    Hi Rakesh,
    You have to request you Network team to add the ip address of the machine where you have installed content server to your Exchange Server.
    Let me know if it works.
    Deepak

  • IPhone 6 is unable to send email because the sender address was rejected by the server

    When I try to send emails from my Microsoft Outlook for Mac, I get a message that says "Unable to Send Email.  A copy has been placed in your Outbox.  The sender address was rejected by the server."  I've checked all the settings (it is a POP account).  I've deleted and re-installed.  Any suggestions??

    Please see this article on setting up an email account using the shaw mail server.
    https://community.shaw.ca/docs/DOC-2181
    Good luck Friend.

  • Unable to send Email: ORA-29279: SMTP permanent error: 501 Syntax error in

    We have a procedure use utl_smtp in 10g (10.0.4). we got this msg (Unable to send Email: ORA-29279: SMTP permanent error: 501 Syntax error in arguments) when send e-mail to another mail box (internal),
    but we use the same procedure running in 10g(10.03) it works perfectly. Is Oracle 10g(10.0.4 vs. 10.0.3) causing this issue ? Can someone shed some lights on my head ? Thx.

    We found what is wrong about this.
    The problem is in CC we had a e-mail address has one space like this test [email protected] so UTL_smtp doesn't like this kind format then we recreated a new e-mail address without space and it works fine.

  • I am unable to send emails

    We have a work email account set up on the iPad and receive emails just fine. We are unable to send emails. The settings for the account have been verified and should work. But when I go into settings and touch Mail, Contacts etc. scrolling down the first page on the "Default Account" it shows iCloud. The other company iPad shows this as the company email and can send emails just fine. How do I add the company account to this Default. My CEO is not happy about not being able to respond or send emails from this device.

    There are two places that show Default Account. One is for mail sent from outside the mail app - meaning that if you email photos or a document from within one of the corresponding apps, that email will be send from the default account.
    The second place that Default Account shows is for adding contacts outside of a specific account and you can direct where the contacts will be added.
    So neither of those areas really apply to the mail app for sending emails.
    I understand that your CEO may be upset, but just so that you know, nobody here works for Apple. We are just other users volunteering our time to help other users.

  • Suddenly, I am unable to send email

    Suddenly, I am unable to send email from my iPhone

        Hi carg!
    Let's see what's causing the problem! Current zip code? When did the problem begin? Are you able to receive emails? Are you able to access the browser? Have you tried to reset your network settings? Which iPhone model do you have?
    Thanks,
    AyaniB_VZW
    Follow us on Twitter @VZWSupport

  • Unable to send email at hotels and at Starbucks

    Mac mail is unable to send email at some hotels and at WiFi locations such as Starbucks. I followed the guidelines on this problem, cannot find any other error and have not been able to fix this problem

    I use tmobile hotspot at Starbucks and I connect via the hotels internet connections, whether wireless or wired. My corporate email works just fine, just not mac mail. Mac mail works when I am at IBM offices or my corporate office and other business networks.

  • Unable to send email javax.mail.MessagingException: 553 Domain require

    Hello
    When sending a test message using One to One fulfillment I get the following message
    unable to send email
    javax.mail.MessagingException: 553 <UNSET>... Domain name required"
    Has anybody got this message before? how did you resolve it?
    Thank you
    Kind Regards
    Eva

    See if there is any space in the name of the email server. If yes, remove the space and stop and start the fulfillment server.
    HTH

Maybe you are looking for

  • Why does my dvd stop burning ?

    I am trying to create a slide show using I dvd.  I imported my IMOVIE to IDVD and go to burn it.. Then it goes half way through and stops with four minutes remaining and then pops out while it says WRITING LEAD IN.. What am I doing wrong?

  • DATAIMPORTBIN is not working if there is a change in Outline

    Hi, I am expoting data from one application in BIN format using below statement: DATAEXPORT "Binfile" "E:\Data\ExportTest.bin" ; which is exporting data correctly. Now when I try to Import this file in another application using DATAIMPORTBIN command,

  • Customize the design of the parameter window

    Hi, My manager asked me something and I want to be sure of the answer. I want to know if I can customize the design of the parameter window in Crystal Report XI or the only way to do that it's to create a .Net application and call the report by it. R

  • Music has been deleted

    My laptop seems to have deleted my music, 10gb of it, i've looked everywhere for it and i'm 100% that its not there. Is there a way of me getting all my music off of my ipod without harming the ipod itself? It'd take way too long to copy all of those

  • Several DB servers but run SSRS on only one or each?

    Is it better practice to just turn on SSRS on each instance or designate one server as the primary "report server"?  Im tempted to turn on the service on each instance where the DB is located referenced in the report(s).