TS1398 i can't access to wifi ..... it's so weak

i can't access to wifi ..... it's so weak....
it's conncet but when i'm so close to router
what's the problem ..... is it from software or hardware ???
and how i can fix it ???

- Does it happen with all networks?
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore the iPod from backup
- Restore the iPod to factory settings/new iPod
If still problem with all networks you likely have a hardware problem. Maybe the antenna got disconnected. An appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

    Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

    This is a user to user help forum only. You are not addressing Apple here.
    My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

  • HT1386 I updated my daughters iPod Touch and now the music states is it now stored on iCloud and can be accessed on WiFi or cellular.  There is no music stored on the iPod and she listens to it outside of the home without WiFi.  I will not let me sync.

    I updated my daughter iPod touch.   Now the music states that it is on iCloud and can be accessed using WiFi or cellular.   I need to move the music back on the iPod so that she can listen to it without WiFi.   I tried to Restore backup but still does not work.   I tried to sync, still does not work.

    Is the music in your iTunes library?
    Why can't you sync?
    You said "Now the music states that it is on iCloud and can be accessed using WiFi or cellular."
    where does it state that?
    Just redownload them from iCloud to the computer and the iPod by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT4623 after I updated my iPhone 4 to iOS 6.1 I can't access my WiFi (The greyed out Wi-Fi button)

    after I updated my iPhone 4 to iOS 6.1 I can't access my WiFi (The greyed out Wi-Fi button)

    Most likely the iphone was hacked to unlock it from the original carrier
    updating the iOS will relock a hacked iPhone to that Carrier

  • TS1398 I can't set up wifi on my new ipad.

    I can't set up wifi on my new ipad. It won't connect to the network. Wifi is working on other devices in the house.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • TS1398 I can not find my wifi network on my ipad. My iphone conected fine.

    I can not find my wifi network on my ipad, My iphone connects fine. I tryed restarting the ipad and router. Please help

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Can't Access Public WiFi after 10.8.5 update

    I can connect to wifi on my MacBook Pro from home, but I can't connect to the Internet through public wifi at Starbucks or Panera. I can connect to their login screens, but not to the Internet. Any ideas?

    I am having the exact same issue, it would seem, with my 2012 MacBook Air.
    It started following updating to 10.8.5.  I first noticed it when I tried to get on WiFi at a FedEx Office (AT&T WiFi).  The login in screen popped up but never loaded.
    I eventually gave up and tethered to my phone.
    Later on, I tried to connect at a Starbucks (also AT&T WiFi) and no login screen was launched.  Sometimes I could get an IP address, other times it was a self-assigned IP. 
    I could also not connect at the adjacent Einstein Bros. Bagels.  Again, no login/authentication screen would launch on the MacBook Air.
    This workaround, while a pain, has worked 100% of the time to address this issue.
    Authenticate to the commerical WiFi network from my phone
    Turn off my phone's WiFi
    Spoof my phone's MAC address onto my MacBook Air
    Successfully access the WiFi network
    Unfortunately, I presently have no way of rolling back to 10.8.4, so it looks like I'll be doing this workaround until I either come up with a permanent fix or until 10.8.6 comes out and hopefully addresses this issue.
    I have no problem connecting to either open WiFi networks or networks with WEP/WPA/WPA2 security.  Only networks that launch login/authentication screens present this issue.

  • Can not access web wifi simble on but can not connect the the internet

    wifi on but can not access internet

    I COULD SOLVE THE PROBLEM!!!  :    CHANGE YOUR ISP
    I it is obvious that we are talking about different issues, but all arise from the same origin. I am a surgeon and fortunately one of my patients is executive manager of one of biggest ISP companies from which I have bought my Internet service for home and my clinic.
    One day I told him the problem and he promised to check it for me. A few days later he called me and discussed the exact problem (unfortunately as I am not I.T professional, I couldn’t understand it well, I can just remember he was talking about MULTIPLEXING incompatibility between Mac security settings and that specific ISP multiplexing settings, He also said they had similar problems with some Linux users. I can remember he relate the problem to cheap ISP hardware, which leads to security issues which  are ignored by Windows Systems but leading to connection blockade in Mac Browsers. That’s why if you PING yahoo.com, you will see everything is OK but your browsers are not working)
    In fact this is a hardware issue which is related to ISP (Internet Service Provider) security and not your Mac.
    The day after, I took my MacBook to some ISP offices and asked them to let me connect to their line just for a test. “ Surprisingly I found out without changing my MacBook’s settings it works well with some ISPs and not with others!! “
    I have two ADSL lines: one at home and one in my clinic. First I changed my home ISP and everything is well at home from the day I did the change. But before changing my clinic’s ISP it worked at home and not at the clinic. Later I changed my clinic’s ISP and afterward never I had any problem.  This proves ( as that manager said also) this problem is related to ISP and not Mac itself and that’s why Apple could not have resolved the problem yet: different ISPs have different issues.
    Here I can make some suggestions:
    1- First, take your MacBook into different ISP offices and find the one which works well (before making the contract and paying money to the ISP, restart the Mac or send it into sleep mode repeatedly to make sure the connection never drops with restart or sleeps)
    2- Change your modem:  Modems as TP-LINK, D-LINK, are not well compatible with Mac.  Apple modems or Linksys are perhaps the best choices (this is not main cause of internet drop, but can affect the performance)
    3- Make sure your neighbor’s Wi-Fi is not exactly on the same channel as you are using (I use iStumbler for finding my neighbor’s channels)
    4- Find best DNS: ask your ISP to provide you most compatible DNS’s for you. Perhaps most known DNSs are 8.8.8.8 and 4.2.2.4.It helps you to browse the Internet more efficiently
    Some people in other forums suggested that upgrading to Mountain Lion has helped them. But It didn't work for my clinic's line. Just changing the ISP at clinic resolved my problem
    BETWEEN THESE 4 SUGGESTIONS, THE FIRST ONE IS THE MAIN SOLUTION AND NO 2-4 CAN HELP THE PERFORMANCE.
    Move on!!!   Change your ISP and let me know if it works!!!!

  • TS1398 I can't find my wifi name or signal or any other wifi spots and I'm right next to my wifi router box and my iPod isn't detecting my wifi router box I'm my house

    I can't find my wifi name or signal or any other wifi spots and I'm right nepxt to my wifi router box and my iPod isn't detecting my wifi router box I'm my house

    If not:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then
    Does the iPod connect to/see other networks? (you were not clear)
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • TS1398 i can't toggle my wifi to on (iphone 4s)

    i can't toggle my wifi to on (iphone 4s)

    You haven't provided much information ... specific behavior and symptom, for example.
    But you can click on Settings > General > Reset > Reset Network Settings and see if that helps.

  • TS1398 I can't access to the web pages thro' Wi-Fi, after switching on the wi-fi.But if I switch off the iphone andswitch on the phone then I can get the web pages.Daily I have to repeat this process to access the web pages.help to solve the problem.

    I can't access the web pages thro' wi-fi,But if I switch off the phone and thenswitch on the phone again I am able to access the web pages.Daily I have to repeat this process.help to solve this problem.

    Does using 192.168.1.1 get you to the web page?
    Firmware Update Process
    To safely update FW, I recommend doing the following: Download the FW file from the support site first.
    Disable the auto update feature on the router.
    1. Save router config to file first using IE or FF with all security add-ons disabled.
    2. Factory reset the router with all other devices disconnected or turned OFF accept for 1 wired PC.
    http://kb.linksys.com/Linksys/ukp.aspx?pid=80&app=vw&vw=1&login=1&json=1&docid=9d2ff02077f645679972a...
    3. Reload or Update the FW using IE or FF. Just download the FW file to your local wired LAN PC.
    http://kb.linksys.com/Linksys/ukp.aspx?pid=80&app=vw&vw=1&login=1&json=1&docid=0a6881b90224439b92c8d...
    4. Factory reset the router and then set up from scratch first using the local log in link and test with out loading the saved config from file. Check to see if any problems are fixed before loading the saved config from file. Sometimes you need to set up from scratch with out loading the saved config file. Just safer that way.
    PC Web Browser Configurations
    What browser are you using?
    If IE 8, 9, 10 or 11, set compatibility mode and test again.
    Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
    Clear all browser caches.
    Be sure to log into the local log-in account on the router first.

  • TS1398 how can i fix my wifi options in settings? i cant turn it off or on... its dim and gray

    How can i fix my wifi option in settings? I can not turn it off or on because it is dim and gray

    Try re-booting the phone. If that doesn't work, make an appointment at the genius bar. That usually indicates a hardware failure.

  • TS1398 Can't access school wifi

    I Upgraded to the new iOS 6. Now I can't log on to my school wifi. It says the page can't be found. I need access to do my homework.

    A little effort on your part would have revealed that 6.0.2 is only for the iPhone5 and iPad mini as well as this article on how to address Wi-Fi being grayed out.

  • What to do if you can't access a wifi network and showing you message that your airport has a self-assigned IP and cannot be connected to the internet?

    Hi,
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    this last week, i went to a vacation and i use the wifi connection of the hotel where i stay in.
    my connection works fine and so i don't use my broadband anymore.
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    this is perfectly working in my macbook before i left.
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    after putting the password and hitting the enter, the airport icon at the top will run, however after seconds it showing gray color with exclamation point on it!
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    i tried checking my Network under system preferrence and the airport tab in the left corner is showing me a message that
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    i don't know what happen and i dont understand why is this happening since everyone at home can still use and access our home wifi !!
    it's the same network that i'm trying to connect to anyway!
    i tried using my broadband instead to connect online and it works fine!
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    anyone can tell me what's going on?
    i haven't try joining other network anyway! but i'm planning to do so..
    can some one help me please??
    showing me a message that
    my airport has the self-assigned IP address 169.***.****.** and will not be able to connect to internet!

    and now, when i tried to check again my network preference below the airport tab is showing a message that
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    i don't know whats going on now!
    airport tab is not showing green color anyway! i'ts always in yellow!
    i tried turning it on and off but nothing happen! HEEELLLLPP!!!!

  • I can't access my wifi on my iphone 4s

    I've got full wifi access here at my house, it stopped letting me turn my wifi on on my iphone 4s yesterday, I've tried resetting and everything, idk what's happened and now I cant use my phone at all. Any ideas? Please and thank you!

    Try the suggestions here to see if they resolve your problem:
    http://support.apple.com/kb/ts1559
    If those solutions don't work your iPhone 4s has developed a hardware problem. The permanent solution is to get it replaced.
    You can search the internet for heating and freezing solutions that might work (at least for a while).
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