TS1398 I can't connect to my Time Capsule wi-fi with my iPhone.

I recently got internet through Time Warner which I believe is DSL.  I connected everything up to my Time Capsule, and the light is green. I got onto my Macbook and updated the firmware for the Time Capsule and am able to get on the internet connected to the Time Capsule with no problem what so ever.  I got my iPhone 4 and my iPhone 4s and try to connect to the Time Capsule, I enter the password and all it does is have the loading ring and won't connect to it.  On my iPhones I've tried to renew the lease, reset my network settings, turn off and on the wifi, hard reset, turn off the phone normal, and still nothing.  On my Time Capsule I've tried to disconnect and reconnect everything, I've tried to restart my modem and reconnect it.  It's still the same problem I can connect just fine with the wifi on my Macbook, but my iPhones just have the loading ring and never connect.  What can I do?

I had the same issue.  Our iphone 4s connected to the time capsule just fine, but the older iphone 4 would not.  I turned off the wireless n setting in the time capsule and set it for 802.11b/g only and it worked fine.  The time capsule should have negotiated the 802.11g setting for the iphone 4 but it did not.  Not a great solution but the g was fast enough to support our cable internet speed of about 25Mbit/s. 

Similar Messages

  • Upgraded MobileMe to iCloud and now can't connect to my Time Capsule at home with Back to My Mac

    I upgraded my MobileMe account to iCloud yesterday and now I can't connect to my Time Capsule when I am away from my home network.  I had been able to using Back to My Mac with my MobileMe account.  Now the airport utility still only shows a mobileme option in the advanced settings.  Is there an update for the time capsule so that I can input my iCloud information?

    Apparently this isn't possible. This was never discussed publicly before the iCloud launch. All that was said was Back to my Mac would continue working. I looked everywhere and couldn't find anything, even after the iCloud launch. Made the switch, my AirPort started yelling at me because of MobileMe credentials. I've been waiting for an AirPort update but have still been digging. Just found this:
    http://support.apple.com/kb/HT4867
    Talk about a footnote. This should have its own article, not be like, "Oh everything will still work great! ... ... ...
    Except for AirPort disk sharing."
    I'm not too happy about this.

  • Hello. My mac can't connect to my time capsule. There is no response and I can't put it back to the originals definitions because all my files are there and I can´t loose them. (sorry about my bad english, but I really need help!)

    Hello. My mac can't connect to my time capsule. There is no response and I can't put it back to the originals definitions because all my files are there and I can´t loose them. (sorry about my bad english, but I really need help!)

    Your files are unaffected by a reset.. no reset via the reset button on the TC harms, deletes or does anything to your files.
    The Factory Reset universal
    Unplug your TC/AE. Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
    Release reset.
    If it doesn’t flash rapidly you have released reset at some point and try again.
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
    No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    Here is how to do a fully manual setup for TC which is sometimes necessary with Mavericks in particular.
    Airport Utility shows "unexpected error - please try again" when connecting to Time Capsule

  • Can I connect and use Time Capsule with two printers?

    Can I connect and use Time Capsule with two printers?

    Sure, if the printers connect using the Ethernet port, you have 3 ports on the Time Capsule.
    If the printers connect using wireless only, the Time Capsule will support up to 50 connections.
    If your printers connect using USB, then you will need a powered USB hub. Something like this, for example:
    Dynex 4Port USB 2.0 Hub DX-THUB16 - Best Buy

  • Can i set up my Time Capsule 1st generation with airport 5.5.3?

    can i set up my Time Capsule 1st generation with airport 5.5.3?

    Yes, if you are asking about AirPort Utility 5.5.3 for Windows.....and you are running XP SP3 on your PC.
    AirPort Utility 5.5.3 for Windows
    If you are running XP SP2 on the PC, then you will need to use AirPort Utility 5.4.2 for Windows
    AirPort Utility 5.4.2 for Windows

  • Can't Connect to My Time Capsule Backups, Please Help!!!

    I have been using Time Machine/Time Capsule to back my data up for over a year. I bought a new MacBook Pro this morning. I did not want to use Migration Assistant to transfer everything over because there were many bugs and corruptions on my old disk and was scared that would all be transferred to my new machine. It was time for a fresh start.
    I set up my new computer and transferred most of the files I needed via a flash drive. I am now trying to set up my MacBook Pro to connect to my Time Capsule backup disk via Time Machine, but once I enter Time Machine it does not allow me to go "back in time" to see all of my previous backups and restore points. There are some really important files I am trying to get to, but this computer isnt connecting to the Time Capsule backups. The old computer has already been completely reformatted, but it is still able to access the Time Capsule backups.
    I have done some internet research and learned that Time Machine uses a computer's ethernet MAC address to allow access. There are some codes posted on various websites that allow to alter what Time Machine thinks you MAC address is so that you can access your backups with a new computer/different logic board. None of these Terminal workarounds worked for me. The Genius Bar and Apple Care couldn't help either.
    I am hoping somebody can help me out. I understand I can use my old computer to get into Time Machine and retrieve what I need then transfer those to the new machine. But there must be a way to allow a new computer to fully access Time Capsule backups, but curiously, I can't find it. I rather have my new computer have full access because I am selling the old laptop and so I wont be able to use it to access my backups any longer.
    Sorry for the long explanation, but I hope that gives someone all the facts required to both understand what I am saying and help me fix the problem.
    -Amir

    Right now it is just empty because I have unmounted and disconnected my Time Capsule. I'm trying a low-tech work around to see if this works, but much rather do it the "right way."
    What I am doing is this:
    (1) Use Migration Assistant to copy everything from the Time Capsule to the new machine (this is exactly what I was trying to avoid initially). Migration Assistant has been copying files for about 5 hours now (still not sure what is going to happen).
    (2) Create a full backup on Time Capsule with my MacBook Pro now that it has everything from the Time Capsule on it.
    (3) Do a fresh install of Snow Leopard.
    (4) Hopefully, have the fresh start on my machine I wanted, but still have access to at least one archived copy of my old computer and files/folders.
    Does this make sense? Basically, the new machine does not allow me to access the old backups. So I am handicapping the machine now by reverting to my old settings via Migration Assistant, will back that up, then start all over from scratch again but hopefully have the peace of mind that my files are not gone because I will at least have that one copy of all my old copies in a Time Capsule backup that the new machine can access.

  • Suddenly can't connect to my Time Capsule

    I have an Air with only 128GB of storage so I keep my iTunes library on my Time Capsule.
    Yesterday I was downloading an iTunes U episode and it was going straight to my library on the Capsule. I went to Finder to move some folders around in my Time Capsule but it wouldn't connect. I would hit "connect as" and it would say "The drive Data can't be disconnected because it is in use by iTunes." I wasn't sure what was happening but I let the iTunes U episode download (remember, it was downloading straight to the Time Capsule so I know it was connecting) and then I went to try to connect to the Time Capsule again. Now it says "Connection Failed" and if I try to hit "Connect As" it doesn't give me any prompts for username or password or anything it just says "There was a problem connecting to the server "The Tardis". Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator." Wireless is working just fine and Airport Utility is showing a connection, it just won't actually connect.
    I have no idea where to go from here. Why won't it connect?
    Help?

    Try a restart.. if that fails you will need to do a reset on the TC.. that will not affect what you have on the hard disk but you will need to redo the settings so try to use the same name for TC and passwords etc.. otherwise you can redirect the itunes to the library store again.
    BTW this is why we tell people the TC is unsuitable target for itunes.
    Unless you have been backing it up.. if the itunes library has been corrupted it is lost. There is no backup or recovery in the TC.

  • Can not connect to airport time capsule

    Here is what the current situation is:
    I can setup the Airport Time Capsule (3GB) form my Mavericks 10.9.4 MacBookAir 2013 using AirPort Utility. However, after setup, I cannot connect to the time capsule using many of the standard ways. Trying both connections of wired and wireless. I have tried:
    1. Connecting to the Time Capsule using Time Machine (which I can see the Time Capsule Drive as a selection), and I always get the error "There was a problem connecting to the server “XXXXXX”. Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator."
    2. Using Finder side bar under Shared (which I can see the Time Capsule Drive as a selection), clicking on it, always says Connection Failed at the top of the window. Clicking the Connect As... button results in the same error message as #1.
    3. Using Finder, connect to server option, entering the name of the time capsule with .local at the end, and using the ip address and it always returns the same error as #1.
    Trying option #3 and looking at the Console for error messages always produces these two messages:
    Date Time NetAuthSysAgent[1093]: ERROR: AFP_CreateSessionRef - AFPLoadModules failed 22
    Date Time NetAuthSysAgent[1154]: NewAFPLoadModules: bootstrap_look_up failed Unknown service name
    Any help would be much appreciated. My computer has security scripts run on it that my company wrote inhouse and not sure exactly what is locked down and not locked down. Thank you.

    Using method 3.. try
    SMB://TCname.local or SMB://TCIPaddress (I hope obvious you replace with actual name or actual IP).. Please use names that are SMB compatible.. ie short, no spaces and pure alphanumeric.
    No luck try CIFS:// etc.
    This forces it to SMB1.
    No luck ping the TC in terminal.. does it respond??
    Do you have ipv6 set ot link-local only in the computer??
    Your company may have locked you out.. I would not be surprised. Are you running a vpn on the computer whilst trying to connect to the local network. That will fail and the ping test will show you why.
    Date Time NetAuthSysAgent[1093]: ERROR: AFP_CreateSessionRef - AFPLoadModules failed 22
    Date Time NetAuthSysAgent[1154]: NewAFPLoadModules: bootstrap_look_up failed Unknown service name
    Interesting.. it is blocking AFP perhaps. AFP modules refused.. I do not know the errors well enough but if AFP fails there is a good chance TM won't work. So even if you can mount and access the disk I am not sure you can do TM backups.

  • Can I connect to my Time Capsule from any where via the internet ?

    I want to be able to connect to my Time Capsule when I'm on the road. How can I do so?

    Do a google for remote time capsule connection.
    Yes, it is very easy using a Mac if you have static public IP and the TC is the main router.
    It can be done via iCloud and BTMM.. again just look it up.
    It is very very hard to do it without iCloud Lion and latest TC firmware or static IP.
    It should be accessed by AFP.. means no windows machines.
    It should be considered carefully as there are some risks.. passwords my not be exchanged encrypted..
    The right way is vpn using a vpn router and TC in bridge.

  • Can´t connect remotely to Time Capsule

    Hi,
    since I installed OS X Maverick, I cannot connect to my Time Capsule remotely anymore. Simple says "Connection failed". Under "Connect As" it basically says the same in a longer message. Under the previous system it worked fine.
    I have setup Time Capsule to store my login/pwd of the  iCloud account and "Back to my Mac" in the iCloud settings on my computer. It´s an older Mac Book Pro 17".
    Does anyone else have this problem and maybe solved it?
    Thanks for the help!

    Ok. . but you are probably in deep shitzen..
    1. Yosemite clearly has issues.
    2. If you have setup the TC correctly behind the FIOS router in bridge mode you cannot use BTMM .. it is simply not going to work.
    You can use one of the other methods.
    See AirPort Disk - Remote Access (3 Methods)
    Let me also add, if you want to do this in a business manner.. I would add a method 4.. vpn.
    Connect a suitable vpn router to your FIOS and put your TC in bridge to that. Forward whatever ports are required to your vpn router so it is able to establish the tunnel to the outside world.
    From a business practice point of view this is the right way to do things.. you may need specialised help to get this working.. you might also need business ISP account with static IP. BTMM is a home method.. avoiding the complexity of vpn, which is also less than 100% reliable.. no business would rely on such a method. Nor on using domestic accounts.. remember you are treating your home setup as your business. It should be the other way around. The information you need should be at your business location and you link to it from home.
    If you actually need this access then do it right. OR get a USB drive and make a clone of the files so you can carry them with you . .or use cloud services.. which are far more reliable albeit you cannot store as much without fairly high cost.

  • I purchased a new router and now I can not connect to my time capsule. What should I do?

    In the past, I have just used my time capsule to back up my macbook pro. It connected wirelessly and everything worked great. I recently purchased a new router and now I cannot connect to the time capsule. Please help!

    Is that other router the "main" one?  If so, you'll have to configure the Time Capsule to "join" the network created by that router.  The details of how to do that and whether it's possible may depend on the brand and model of that router, but I have no details on that.

  • Can external disk added to time capsule be used with time machine?

    I have a 2011 Apple Time Capsule with 2 TB of storage, which I use for Time Machine backups. I would like to add storage, or alternately just use a higher capacity hard drive for Time Machine backups. Can I attach a 3 TB external backup drive to the Time Capsule's USB port, for example, and use that for my backups instead of the internal hard drive? Apple says you can't do this with the Airport Extreme, but doesn't say whether it will work with the Time Capsule.

    "OS X Time Machine supports compatible unencrypted USB disks connected to AirPort Time Capsule (802.11n and 802.11ac), and AirPort Extreme (802.11ac).": Meaning All Time Capsule Support it.
    See the topic about Time Machine support for USB disks in this Apple Support document:
    AirPort base stations: About USB disks - Apple Support
    Time Machine backups are supported via USB hard drive connected to the AirPort Extreme"ac" version.
    Time Machine backups were not supported via USB hard drive connected to earlier versions of the AirPort Extreme.
    Some users who tried this on earlier version AirPort Extremes seemed to have some success with Time Machine backups....some had moderate success and some had no success with this.

  • How can i connect xbox to time capsule?

    Hi, I am (whilst being shouted at by my 11 year old son), trying to connect Xbox 360 to a time capsule. I tried last year without success, and afer chatting with a bloke yesterday in an Apple store, I thought I would try again. No luck. I've tried inputting every set of numbers and address I can find, but the Xbox, just will not connect. Is there a simple set of instructions that will do this? The forums I've looked at have information that is beyond me. The time capsule is connected to a Virgin media modem via ethernet. The Xbox Live connects via ethernet cable to modem just fine. I would just like it to work wirelessly so I don't have to keep plugging the cable back into the time capsule and rebooting. As an alternative is there a piece of kit that would let both the Xbox and the time capsule remain wired up to the modem? There only seems to be one connector however. Many thanks in advance.

    Connect an Ethernet cable from a LAN <-> port on the Verizon gateway to the WAN port (circle of dots icon) on the Time Capsule.
    Then, temporarily connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the Time Capsule to help AirPort Utility "see" the Time Capsule. Once you have the Time Capsule configured and updated with new settings, you can remove the spare Ethernet cable.
    If that is not successful, you will need to perform a Factory Default Reset on the Time Capsule as follows:
    Pull the power plug on the Time Capsule
    Wait 4-5 minutes
    Hold in the reset button on the Time Capsule and while you continue to hold it in, plug the power back to the Time Capsule
    Keep holding the reset button for 8-10 seconds before you release it
    Wait 30-40 seconds for the Time Capsule to restart to a slow, blinking amber light
    Restart your Mac, then open AirPort Utility to configure the Time Capsule

  • Can't connect to my Time Capsule!!

    My Time Capsule was working perfectly except it wouldn't let me back my data up to it, so I reboot it and now the backups work. However, now another problem presented itself. It won't let my WiFi devices connect to it. It's name appears and disappears on the Available WiFi Networks list and doesn't give the devices enough time to connect to it before disappearing from the list. My MacBook and iMac connect to it almost every time but the iPhones won't. I tried rebooting it one more time to see if maybe the problem would get fixed then, and it didn't. I need to know what to do ASAP. I can't access the internet from my mobile devices in my own home, that's a big problem since I don't have unlimited 3G! HELP.

    Are you on Mountain Lion?
    I recommend using 5.6 utility even if you have to jig it as it will not load straight into ML.. it is actually compatible.. first thing I got ML on a MBP just recently was to load 5.6 utility.. you simply unpkg the dmg file you download.. and drag the actual utility into the correct directory. There are plenty of posts .. just google.
    Lock the TC to use channel 1, 6, or 11 at 2.4ghz. The phones seem very sensitive to flipping channels.
    With the 5.6 utility you have much more control over the TC.
    Of course if you still run Lion on either computer then just load it.
    http://support.apple.com/kb/DL1482

  • I can not connect to my Time Capsule, rescaning for the device does not work.

    I used extra Len Cable to connect to my MacBook but still it can not find the Time Capsule.
    What are my other options to try reconect the Time Capsule again?

    Hard reset did the trick.
    I was able to finally see my Time Capsule after few minutes.

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