TS1398 I don't have the option of turning it on. The wifi option is on off and won't let me turn it on. What can I do? My other iPhones are on wifi.

I can't get on my wifi. The settings-wifi option won't let me turn the wifi option on. My other devices are on wifi. What can I do to hook up to wifi?

http://support.apple.com/kb/ts1559

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TS1398 why has my 4s wifi slide button greyed out and won't let me turn wifi on?

My 4s will not connect to wifi anymore. Completely randomly after an overnight charge I think, the wifi slide button is locked at off and will not let me turn it on.

Settings App > General > Reset > Reset Network Settings. See if fixed. If not, Restore iPhone with iTunes on your computer. See if fixed. If not, and if there is Warranty or AppleCare make Genius reservation or set up service and take or send iPhone to Apple for resolution.

My phone downloaded photos from my computer and won't let me delete them. What can I do to get rid of the photos but not erase everything else?

My phone downloaded photos from my computer and won't let me delete them. How do I rid of the photos without wiping my phone?

Hi the beholder,
If you used your computer to sync the photos to your iPhone, that is how you will remove them as well. Click on the article for complete details. I've highlighted the key information here for you.
Sync photos to your iPhone, iPad, and iPod touch in iTunes - Apple Support
https://support.apple.com/en-us/HT201313
Delete synced photos
In iTunes, locate and click on your device.
Click Photos.
Choose "Selected albums" and deselect the albums or collections you want to delete.
To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."
Click Apply.
Learn how to delete photos and video synced from iTunes when you can't access the originals.
Have a great day!
- Judy

Just got my first iPhone, an iPhone5. I added the contacts via my Mac, but the phone on its own added my 5000 Facebook friends as contacts and won't let me delete them. How can I delete them? Thanks.

I just got my first cell phone, an iPhone5. I added my contacts via my Mac. But the phone on its own imported the contact info of all 5000 of my Facebook "friends." When I go to one of them, hit edit, and try to delete them, the phone tells me that I cannot delete a Facebook friend. This is a nightmare. Please, I beg you, tell me how I can get these Facebook friends off of my contacts list. Thank you!

Settings>Facebook>Contacts>Off.

I have an iPhone 4S and for some reason when I go to turn my wifi on sometimes it's greys out and Won't let me turn it on so what can I do to fix this ???

I have an iPhone 4S and for some reason when I go to turn my wifi on sometimes it's greys out and Won't let me turn it on so what can I do to fix this ???

If the steps in the article TJBUSMC1973 linked didn't resolve your issue, then the next step would be to have your phone serviced at an Apple store. Good luck

I have paid for my subscription but it is asking me to pay again and won't let me do anything?

I have paid for my subscription but it is asking me to pay again and won't let me do anything?

We have a separate forum for ExportPDF - please post your question there -- http://forums.adobe.com/community/exportpdf
Or contact Customer Support for ExportPDF - http://helpx.adobe.com/contact.html?product=export-pdf
I hope this helps!

HT201272 For some reason tune purchases have vanished from my computer and ipod, i checked my purchases and it thinks they are on the computer and won't let me redownload them. What do I do?

So i puty my Ipod in to charge a few weeks back and then the next time I went to use it I found a bunch of songs missig so I plugged it back in and found Itunes still listed but when I click on them it says it can't find them. I brought up my purchases on Itunes and it says they are on my computer and downloaded, won't let me re-download. How do I fix it? I really don't want to have to buy them all again or something. And why is this whiole thing so slow?

Also consider using vlc as the player which can handle a wide range of video formats as well.

I downloaded the new Firefox but it constantly freezes, doing absolutely nothing, and I can't even close it from my Mac dock bar, I have to turn off my laptop using the power button as Firefox won't let me shut down. What can I do?

Hi
I recently downloaded the new Firefox (Firefox 4, I think - you can tell I'm very tech savvy!) and it constantly freezes, I can't do anything with it at all - I can't even close it from the icon in my Mac dock bar.
I have tried restarting my computer - though I have to turn it off by using the power button as as Firefox is open and totally unresponsive it won't let me shut down. About a minute after re-starting Firefox, restoring my tabs or starting afresh, it freezes again.
This is obviously very annoying and I'm not sure what I can do about it. Firefox is my preferred browser, and I'd really like to be able to use it again!

This is not a reply. I just want to elaborate on this problem.
My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
The mouse moves, but does not work.
The only solution is to turn the power off and on (losing all data in open applications.)
I kept the System monitor running on the side to find out which program was running when the computer froze. The Monitor as well as all other applications froze, but the data showed:
Firefox 18.4%
Activity Monitor 0.9%
Firefox Plugin 0.2%
This is all the information I have. By the way, I am using iMac with OS 10.6.

Second day in a row Safari is not working. It says "service temporarily unavailable ". I have had my iPad for 7 months. This has never happened before and now two days in a row! What can I do?

Safari on my iPad says service temporarily unavailable. This has now happened two days in a row. What can I do to correct this? It has never happened before in 7 months of owning my iPad. I bought a wireless Logitech keyboard, but that should not affect Safari? It worked earlier in the day yesterday with then keyboard.

NolaNirvana wrote:
Also if I ever have to reboot again, is there some way to save the apps I have on my iPad? I did choose the option to back up prior to restarting, but apps had to be manually re-entered?
This has me confused. Rebooting the iPad (holding down on the sleep and home buttons until the Apple logo appears on the screen) should not in any way, shape or form, remove content from the iPad.
Then you stated that you chose the option to back up before restarting? There is no option to backup before "restarting" on the iPad. Are you restoring the device in iTunes?

I'm trying to set up a new ipad4. It won't access my home wi-fi. The network is ok because this iPad is currently on it. It won't connect to iTunes either. What can I do?

I'm trying to set up a new ipad4. It won't access my home wi-fi. The wi-fi is working because I'm using another iPad to type this. The new one won't connect to my iTunes account either. What can I do now?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT4623 I updated my iPhone 3g to iOS 6 and it has not had service for a while. I have always used it as an iPod but now it says I have no service and is not letting me access it. What can I do?

What can I do to use my iPhone as an iPod. It says it had no service and when I connect it to itunes it says my iPhone couldn't be restored/connected. I have looked everywhere. I do have a Sim Card

Jennyccc wrote:
What can I do to fix it
Jailbroken devices are not support by this forum, or by Apple. Apple reserves the right to refuse activation to any iOS device that is currently, or previously, been jailbroken.

My ipad says I have not subscribed to Imatch after I have, and won't let me turn it on on my ipad. How do I get ipad to recognize I have purchased imatch through my pc?

I purchased imatch on my pc in itunes, but when I try to turn it on on my ipad, it says i need to subscribe. How do I get my ipad to recognize that I have subscribed to imatch so it will let me turn it on?

Are you signed into the same Apple ID in Settings>iTunes & App Stores that you used to purchase iTunes Match? If not, tap the ID, sign out, then sign back in with the correct ID.

The function of automatic tools in photoshop elements 12 isn't active and I 'm not able to use it, what can I do?

I would like to use het automatic web pages on photoshop elements 12.
The automatis tools are disabled on my computer.
What can do to be able to make web pages.

Thanks for your reply. Now I see that those two type cards are for different uses.
I bought it through the following link.
http://store.apple.com/ca/browse/home/giftcards
I thought it's a virtual iTunes Gift Card…… But it's not want I need.
A bit upset. I will be aware of this next time.

TS3623 When I updated my Apple TV to the current update. It seems to freeze up a lot more and is buffering a lot more than usual what can I do to fix it?

When I updated my Apple TV it seems to freeze up more than usual and it takes longer for the buffering than it did before the update ? Can you please help.

The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections (15)
Recommended Wi-Fi settings

The wifi is showing up gray and won't let me click on it, I have tried EVERYTHING and nothing is working! Please help!

I have done everything from restoring my iphone to resetting the network! Has anyone else had this problem and if so, how did you get it fixed?

Is this article included in EVERYTHING that you have tried? http://support.apple.com/kb/TS1559

TS1398 I don't have the option of turning it on. The wifi option is on off and won't let me turn it on. What can I do? My other iPhones are on wifi.

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