TS1398 I have BThomehub2 - 2xf9 wireless broadband. I have switched wi-fi on my ipod touch but when i enter the password to join this network it stays locked and wont let me join. all other devices working ok. what do i do?

I am connected to the internet via a BThomehub2 - wireless broadband. I have wi fi switched on on the ipod but when i put in the password for the home hub i get unable to join network? what do i do?

- Reset the iPod. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings.
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Does the iPod successfully connect to other networks?
- Use the communities search box in the upper right and search for:bthome
Other users have has similar problems with tBThome routers.

Similar Messages

Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem tra

Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem transfering some but not all music from computer to ipad. Can anyone help?

Interesting. Maybe it is more of a DRM issue than an Apple ID ownership issue. There is actually an iTunes Support section here on the discussion boards. If you wish to continue troubleshooting, you might post your question over there and refer to this discussion thread. You can also contact someone in Apple iTunes Support.

IPhone 6 and 6 plus jumping on and off wifi.. All other devices working properly

I recently purchased the iPhone 6 and iphone 6 plus and now having wifi issues. Sometimes they will stay connected for a couple of hours other times it will jump on and off 10 times on in a couple of minutes.Also note that I have a iPad mini,5c,4s,and all are staying connected properly. I called my internet provider and everything checked out ok. I also connected Apple and went through all the settings and checked out ok. They suggested a new router... not sure that would be it since all other devices are working fine. Any help would be appreciated!!!!

I have the same problem. iPhone 6 Plus, iOS 8.1

My iPad 2 will not connect to wireless. It recognized the wireless address but when I enter the password it just spins

My ipad2 will not connect to wireless. It recognizes our router but when I put in password it just spins.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How to Change Your iPhone’s (iPad’s) DNS Servers
http://www.macinstruct.com/node/558
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. Where can I download ios 4.3.5 from?

I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. My pc didn't create a backup before updating software so I can't revert back to ios 4.3.5 from there, where can I download ios 4.3.5 from?

I tried just about everything and finally brought my Ipod touch to the apple store. The tech installed ios 4.3.5 but still no WIFI. He recommended a $149 exchange - not really a bad deal with a new battery and 90 day warranty, but I thought I'd try again.
The "solution" was bizarre. On YouTube was a fix involving taking the motherboard out and heating the wifi components with a heat gun.
I did not like that idea, but another involved turning it off, putting it in the freezer for five minutes and restarting. It worked! I must admit the fix does not work reliably, so I may still go for the exchange. Still, I am now convinced that it is a hardware problem. i remember back in the old days, TV repairmen sprayed a suspected bad resistor with Freon. The chilled component would work long enough to identify what needed replacement. Perhaps something similar is happening here.
For anyone wanting to try this, I found it more convenient to place the back of my ipod on a frozen cold pack until the wifi is restored. It seems to happen when condensation forms on the face. I used a towel to wipe off the moisture so as not to add to the problem.

I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.

I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.

See if the iPad will accept the password after you restart it. It's worth a try.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You could also try a reset as well.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

When try to connect my iPod touch 4th gen to my house Wifi it won't connect, it used to work fine but now it dosen't work, but it does say that the internet is available, but when I tap on it it just loads. all other devices work fine.

When try to connect my iPod touch 4th gen to my house Wifi it won't connect, it used to work fine but now it dosen't work, but it does say that the internet is available, but when I tap on it it just loads. all other devices work fine.

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

ICloud keeps asking for password but will not take it. All other devices work but not my IMac???

ICloud keeps asking for password but will not take it. All other devices work but not my IMac???

Exactly which password are you inputting? iCloud looks for your AppleID password.

I recently bought a lightning to 30 pin adapter for my new iPad so that I could continue to use my 30 pin to VGA cord, but when I plug the VGA cord into it it says it is not supported. They are all apple products, so why doesn't it work?

I recently bought a lightning to 30 pin adapter for my new iPad so that I could continue to use my 30 pin to VGA cord, but when I plug the VGA cord into it it says it is not supported. They are all apple products, so why doesn't it work?

If it is a lightning to 30 pin adaptor, and you have a 7th Generation Nano it has to fit the Nano.
This is lightning to 30 pin adapter: http://www.bestbuy.com/site/Apple%26%23174%3B---Lightning-to-30-Pin-Adapter/6651 936.p?id=1218803450821&skuId=6651936#tab=overview
Is this what you bought?
You need to contact Sony and see if they model you have is compatible with the docking adapter. It may not be.

HT4061 Recently I upladed the iOS and I have set a password, but when I entered the same it's now given as the "iPad is disabled"

Recently I upladed the iOS and I have set a password, but when I entered the same it's now given as the "iPad is disabled"

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1766 I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?

I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?

Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
Have a nice day,
Mario

HT1351 I'm trying to manually sync all my music to my iPod touch, but whenever I click the sync button it counts to 5 then stops. Is this because I have to check all 3055 songs individually? If so then I'm quitting with apple as a whole....

I'm trying to manually sync all my music to my iPod touch, but whenever I click the sync button it counts to 5 then stops. Is this because I have to check all 3055 songs individually? If so then I'm quitting with apple as a whole....

Sync and manually manage are two entirely different things. You either sync or manually manage.
Manually manage is drag and drop.
Sync is when you select what you want and then sync.

I have an iPod touch but when I tried syncing, it said apps cannot be determined.

I have an iPod touch but when I tried syncing, it said apps cannot be determined. What do i do?

Many developers when they updated their apps fro the newer iOSs dropped support for the older iOSs. That included Skype and other developers. Unless you have a copy of the apps version that was compatible with your iPod/iOS you are out of luck. Do you cave such a copy in a computer file backup??

I have a sync key, and have a new computer terminal, but when I enter the account details I created, it syncs nothing with my new computer. How do I fix this?

I have a sync key, and have a new computer terminal, but when I enter the account details I created, it syncs nothing with my new computer. How do I fix this? There is nothing showing up when I sync with the sync key from my old terminal.

''NexGenCN [[#question-1038230|said]]''
<blockquote>
I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?
</blockquote>
You are probably trying to use old Sync with Firefox newer than version 29,
and they did make old Sync unusable on fresh installations of newer Firefox.
You can uninstall that newer Firefox, then install Firefox 29 from here:
https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/29.0.1/
Apply your sync key code, then update that installation to current Firefox,
then migrate to new Sync:
https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

TS2771 i am in ny and i get my favorite radio station in fl on my ipod touch, but when i plug in my ipod to the aux on my radio so i can hear the music ,i hear nothing at all

i am in ny and i get my favorite radio station in fl on my ipod touch, but when i plug it into my aux on my radio so that i can hear it, theres no sound at all

Do headphones work in your iPod touch? If they do that indicates there is a problem with the cable or the car's AUX input.

TS1398 I have BThomehub2 - 2xf9 wireless broadband. I have switched wi-fi on my ipod touch but when i enter the password to join this network it stays locked and wont let me join. all other devices working ok. what do i do?

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