TS1398 I have No WiFi on my iphone 4s

Everyone in the house can get on wifi except me.  I can't get on outside of my home either.  I have rebooted my phone.  I have reset the network connections.  I have switched the phone to airplane mode and turned it off to see if I could get it to detect but it didn't.
I have never been able to sync my phone to my Dell laptop either.  The wifi issue just started a week ago.  I am not sure if the two issues are related.

Does the device detect Wi-Fi networks?
Does it attempt to connect?
Is Wi-Fi turned on?
Have you tried Settings > General > Reset > Reset Network Settings?
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

Similar Messages

  • TS1398 I have home wifi on my iPhone 5 but sometimes cannot access internet. I have tried the troubleshooting hut still doesn't work

    I get intermittent failure of home wifi. My iPhone 5 shows full wifi signal but I cannot connect to the internet. I just get a message saying " Safari could not open the page because the server stopped responding ". I do not have this problem with my iPad mini which is connected to the same router. I have used the apple troubleshooting guide but still cannot fix the problem. Does anyone else have the same problem?

    If you have carefully follow ALL of the steps in that article, you are using a USB port directly on your computer and not a USB hub (don't use a front port on a tower or desktop either, as they are an internal hub) and you installed iTunes correctly using an Administrator ID and you have tried disabling your antivirus and firewall then there is no hope of it ever working. Look at the tip again, and go through it carefully, not skipping any steps.
    Note, BTW, that an iPhone will not show up on a computer, only in iTunes. If there are photos in the Camera Roll then it will appear in Windows as a digital camera only.

  • TS1398 I have a wifi connection but it won't allow me to join. what should i do?

    I have a wifi connection but it won't allow me to join. it happens when i upgraded my iphone to 5.1.1. What should i do now? can anyone help me please. thanks

    Turn your router completely off (unplug it) for a few seconds, then turn it back on again and see if you can connect.

  • HT1414 hi i have no wifi on my iphone 4s ive been told by vodafone to redue my latest software update how do i do this    ??

    hi my phone will not connect to any wifi

    I was not recommending true call. What I said was true call blocking is a carrier function, meaning the only true way to block a call is at the carrier. Apps just either provide a service to route calls or as you found to either accept or decline a call. If in the US, you need to put your phone number in the do not call registry, however if the calls are coming from someone that you have done any business with, they can continue to come and are not a violation of the do not call registry.

  • My ipad cannot access Internet although I have strong wifi signal

    My ipad cannot access Internet suddenly although I have strong wifi signal & my iphone, macbook and other laptops can connect to the wifi network. I tried to reset the network settings, connect to itunes, check the router. but it doesn't work. Can anyone help me please to solve this problem? Thank you very much

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • TS1398 After updating to ios 6 my iphone 4 would no longer connect to my home wifi. At work we have a free wifi connection that does not require a password. However my wifi at home is password protected. I have the right password. It works on my ipod touc

    After updating my iphone 4 with the ios 6 update. My iphone would no longer connect to my home wifi that is password protected. I know that I have the right password entered in. At work we have a free wifi connection that does not require a password and I can connect no problem to it. My ipod touch has no problem connecting to my home wifi. It is a 3rd gen ipod and does not have the ios 6 update on it. Please help!

    I'm having the same issues. Started when I upgraded iphone 4S and ipad1 to 5.1.1. Wife's iphone 4g on 4.4.2 has been ok. I've forgot the network on both devices and restored the iphone, none of which changed the issue. I've upgraded to ios 6 on the iphone 4s, problem still persists.
         One thing that will help for a time: go to your router and change the wireless control channel. When I first did this I got full connectivity for about 48 hours... and now the problem is back. I'm now changing the wireless control channel every 12 hours, which is a pain but at least keeps me connected. I've tried a few other solutions that are out there and that has been the best one so far.
         to do this on a motorola router: type 192.168.0.1 in your address bar.
    username: admin and password:motorola if you have not changed the factory defaults.
    Click on the word "wireless" and look for the "control channel" field. This may be set to auto or to 1, try changing it to 6 or 11 (preferred) or any other channel.
    The control channel can cause static in the wireless system IF there are several networks nearby that are on the default setup.
    There is a fair bit of buzz about this issue out there, some other things I've seen:
    This is a hardware issue. Go to the store and have your wifi antenna checked, some users reporting that they get free replacement devices.
    Check against other wifi networks that require a password (this is next for me). Logon to those networks and surf until your wifi stops. If your wifi connects to the internet but stops responding, then this is a software (or hardware) issue and apple needs to step up. Some are claiming this to be the case.
    IF you connect and stay connected/on the internet on another password protected wifi, then the issue is with your router. this is where things get cute.
    Comcast may tell you to update your firmware. Motorola may tell you that your cable provider is the only one who can push through firmware updates. Comcast may tell you that you are not in an area that is being updated. It's unclear if they say that to all customers, or just those who have purchased cable modems and aren't renting them from comcast.
    Good luck, more to come if I figure out anything else, and please post any solutions you may find.

  • TS1398 I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

    I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

    Check Settings>General>Cellular to be sure you have Cellular Data set to On.

  • I have a problem with wifi in my iphone 4s, i already try everything and download latest version 7.1(11D167) but wifi switch is not working, its my humble request to Apple support team that pls resolve this problem as soon as possible because

    I have a problem with wifi in my iphone 4s, i already try everything and download latest version 7.1(11D167) but wifi switch is not working, its my humble request to Apple support team that pls resolve this problem as soon as possible because its a prestiage of Apple Company.
    Pls inform me how can i resolve the problem of wifi.

    You have to go to autherized iPhone agent.

  • I have an wireless printer and a new wifi router. I have set the printer and iPhone / iPad correctly to the new router but when i try to print it won't recognise the air printer. Help. All was working fine on my old router

    I Have a new wifi router and have set up my iPad / iPhone and wireless printer correctly  to the new router but I can't print from the iPad and iPhone. It keeps saying ' no AirPrint printer found'. Help please!

    Start with the most basic thing that you can try. Unplug the router from power for about 30 seconds, and restart the printer and the iPad and plug the router back into power.

  • TS3694 good evening i have an problem with my iphone 4 the wif and network cant on now if i tray is showing iTunes i tray to reload the ios is showing an error -1 can you help me

    good evening i have an problem with my iphone 4 the wif and network cant on now if i tray is showing iTunes i tray to reload the ios is showing an error -1 can you help me

    No problem, glad to help!
    Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

  • My iPhone 4S will not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

    My iPhone will
    not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

    Try resetting your network settings.
    Settings>Genenal>Reset>Reset Network Settings.

  • HT2589 I just bought an Imac. I have an ipad2 and an iphone 4s. My wife has an iphone 4s. Both of us have different apple ids. Would you recommend a new one or use an existing id?  Why?

    I just bought an Imac. I have an ipad2 and an iphone 4s. My wife has an iphone 4s. Both of us have different apple ids. Would you recommend a new one or use an existing id?  Why?

    It is best to stop making all new apple IDs, as software is permanently tied to them, and you can't converge them. Make differnt ones if you plan to get divorced though....

  • HT204053 How do I have my  wife's iphone 4s upload pics to the same icloud used for my ipad and iphone?  Phone does not allow changing icloud ID once established.

    How do I have my wife's iphone 4s upload pics to the same icloud I use for with my 4s and ipad?  Can seem to change her icloud ID to match mine.

    I can tell you how to do this but first wanted to be sure that's what you want to do.  You would then be sharing the same iCloud account and any synced data (contacts, calendars, etc.) would then be merged and the merge data would appear on her phone and your iPad (i.e., you'll end up with each other's contacts on your phone). You would also both be backing up your devices to the same account, sharing the 5GB of free storage (assuming you're both backing up to iCloud).
    There's an alternative setup that would allow her to set up your iCloud account on her phone as her primary account and just turn on photo stream in that account (allowing your to share you photo stream), then set up a secondary iCloud account on her phone that would sync her Mail, Notes, Contacts, Calendars and Reminders.  She would still have to back up her phone to your account, as well as syncing Safari, Documents and Find My iPhone (all of which can only be done in the primary account).  Also, her mail would be fetch, not push as push email is only supported in the primary account.
    I suppose a third option is to leave things as they are and share you photos with each other using shared photo streams.
    Let me know what you want to do and I'll give you the steps.

  • I have my daughters Ipod, my iphone, my wife's Iphone and Ipad on the one Apple ID.  Since the latest update we are receiving Imessages from our daughter's Ipod with my wife's caller ID on the one message strand.  Can I fix this problem?

    I have my daughters Ipod, my iphone, my wife's Iphone and Ipad on the one Apple ID.  Since the latest update we are receiving Imessages from our daughter's Ipod with my wife's caller ID on the one message strand. 
    Is it possible to differentiate between all the devices?Can I fix this problem?

    I recommend that you
    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    Use the new ID on her iPod but only for:
    Settings>Messages>Send and Receive
    Settings>FaceTime
    and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
    Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.

  • HT1848 MY wife has an Iphone 4  and I have a 5. To date we haev used one apple is/account to manage music purchases. Recently we bought a Mac and created a new apple account for her. How do I synched her phone with new apple account?

    MY wife has an Iphone 4  and I have a 5. To date we have used one apple account to manage music purchases/library. I updated ny phone to the new OS version and all her texting is showing up on my phone.  I understand if i create an apple account for her I will not see her texts. Recently we bought a Mac and created a new apple account for her. How do I synched her phone with new apple account and get access to the music library under my account on the new MAC laptop  before I update her phone to the new OS?
    Going forward if I purchase music under my apple id and want her to have it on her device, how can I acheive that?

    You can continue to share an Apple ID for purchases.
    Sign her in to her new account here:
    Settings > iCloud > Delete Account (Keep on Phone if you want to transfer contacts, calendars, etc...) then sign in with her new ID
    Settings > Messages > Send & Receive > Apple ID > Sign out then in with new
    Settings > FaceTime > Apple ID > Sign out then in with new
    Use the same Apple ID here:
    Settings > iTunes & App Stores > Apple ID

Maybe you are looking for