TS1398 I have tried everything to match an I pod touch and I phone 5 to my home wi fi and nothing works, I have an I phone 4 and an older I pod Touch that have no problems even after reconfiguring my router changing password etc. My router will only all

I used all advice on these boards and nothing has worked I am only able to use wep and I have increased it to 128 bit with a 13 chracter password for my router. please help otherwise I have 1 useless device and one that will chew on a data plan. Not at all happy with apple right now!

First if you use WEP. you have to set the route to use the first hexadecimal key and as the password and you enter that key, not the paraphrase you entered to create the four keys. as the password on the iPod. See:
- iOS: Recommended settings for Wi-Fi routers and access points
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

.Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

You have already seen that you cannot load the new iTunes into your 10.5.8, so as Neil says, you need Snow Leopard (current cost £14). And you'll probably need to update the disc you buy via the combo update, though that is free.
As far as the new iTunes is concerned, there's been a certain amount of grumbling so you may want to study the forums before you update. The main problem has been with album artwork which does not transfer easily.

HT204074 I have our music collection on iTunes Match for my PC, ipad and iphone. Can I share that music collection with my wife so she can play that with her iphone? Even though she has a different Apple ID from me?

I have our music collection on iTunes Match for my PC, ipad and iphone.
Can I share that music collection with my wife so she can play that with her iphone? Even though she has a different Apple ID from me?

Her iPhone will need to be set up to iTunes Match using your Apple ID to be able to share music via iTunes Match. Otherwise you'll have to download the music to your computer and then copy those tracks into her iTunes library, assuming hers is separate.
Regards.

My i pad turned black and have the sign shuting down lasting for 10 hours, have a problem even in connecting to computer

my i pad turned black and have the interface of shuting down lasting for 10 hours, have a problem even in connecting to computer

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

HT3552 I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

Have a look here > http://support.apple.com/kb/TS1646

I'm waiting for my new iPhone 5s to be delivered. I lost my iPhone 5 but did have it backed up on my MacBook Pro. I was using iOS6 at the time. Will I have a problem restoring the data to my new iPhone 5s assuming it will come with iOS7?

I'm waiting for my new iPhone 5s to be delivered. I lost my iPhone 5 but did have it backed up on my MacBook Pro. I was using iOS6 at the time. Will I have a problem restoring the data to my new iPhone 5s assuming it will come with iOS7?

No, you should not. There are problems trying to go the other way, but updating a newer iOS release from a backup of an older iOS release has always been supported and is the basic means of setting up a new device from a previous one.

HT1766 Why does my iPhone say I don't have enough storage even after I went into iTunes to delete over 25 apps. Say what?

Why does my iPhone say I don't have enough storage even after I went into iTunes to delete over 25 apps. Say what?

I would guess it is that you do not have enough space. For what, I have no idea, as you have done little to explain your issue.

TS2771 My daughters iPod touch does not turn on even after hooked up to charger for over 24 hours. Tried to hold the power button and home button at same time for 10 seconds and still did not turn on.

My daughters iPod touch does not turn on even after hooked up to charger for over 24 hours. Tried to hold the power button and home button at same time for 10 seconds and still did not turn on.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have had my Iphone 5s for 2 months and all the fotos and data (fotos and data were not backed up) that I had were erased after I restored it with my old Iphone 4s backup, can I get my unsaved fotos and data back? and if I can, how?

I have had my Iphone 5s for 2 months and all the fotos and data (fotos and data were not backed up) that I had were erased after I restored it with my old Iphone 4s backup, can I get my unsaved fotos and data back? and if I can, how?

If you never backed up your phone to iTunes and never backed it up to iCloud all of your content is gone forever.

I have an old version of itunes on my computer. My current iPhone will only support OS 10.6.8, how can I upgrade to that system instead of the latest version?

I have an old version of itunes on my computer. My current iPhone will only support OS 10.6.8, how can I upgrade to that system instead of the latest version?

In teh middle of this page...
-> http://support.apple.com/kb/DL1576
Download iTunes 10.7 for Windows here: iTunes 10.7 for Windows

HT1433 Hi, my internet sharing was working perfectly in 10.6.8, sharing my vpn connection to my apple tv with no problems. I then upgraded to 10.7 etc and internet sharing stopped. I have since reverted my computer back to 10.6.8 but no luck still, though

Hi, my internet sharing was working perfectly in 10.6.8, sharing my vpn connection to my apple tv with no problems. I then upgraded to 10.7 etc and internet sharing stopped. I have since reverted my computer back to 10.6.8 but no luck still, thoughts?

Hi, my internet sharing was working perfectly in 10.6.8, sharing my vpn connection to my apple tv with no problems. I then upgraded to 10.7 etc and internet sharing stopped. I have since reverted my computer back to 10.6.8 but no luck still, thoughts?

I am on Itunes right now and i am on a mac computer and i am trying to buy games for an ipod touch that i have but it just lists ipad and iphone apps so if i buy iphone apps will i be able to download them my my ipod 5th generation

I am on Itunes right now and i am on a mac computer and i am trying to buy games for an ipod touch that i have but it just lists ipad and iphone apps so if i buy iphone apps will i be able to download them my my ipod 5th generation

No. If it states designed for both iPad and iPhone, then it won't run on an iPod touch.

TS1702 Cannot download an issue of a subscribed magazine on news stand. The download has paused and cannot midway and every time I click on resume it asks to shut and restart the app. Done that several times. Even restarted the iPad but the problem conti

Cannot download an issue of a subscribed magazine on news stand. The download has paused and cannot midway and every time I click on resume it asks to shut and restart the app. Done that several times. Even restarted the iPad but the problem continues.

Do a search with Spotlight for ".plist" (without the quotes). In that list (should be very long) there should be a file named com.apple.itunes.plist. Delete that file by dragging it from the Spotlight list to the Trash. Don't worry if you drag the wrong file and delete it, as these are preference files that recreate themselves when you launch an application.

Hello , i have a problem,,, yesterday the screen of my ipad 2 was broken (the glass only) and i do not know were to fix it in U.A.E

hello , i have a problem,,, yesterday the screen of my ipad 2 was broken (the glass only) and i do not know were to fix it in U.A.E
need help ASAP

I'd start looking here
https://expresslane.apple.com/ProductSelector.action
It should work no matter where you are in the world. At the very least it can show you if there are any authorized repair places near to you

HT1688 i have an i phone 4s. i have tried everything i know to do but cant get the phone to ring out loud when i recieve a call or message. any ideas on how to fix this?

I have an i phone 4s I have tried everything i know to do, but cant get the phone to ring out loud when i recieve a call or message. Any ideas on how to fix this?

Flip the ring/silent switch on the left side of the phone from silent (red showing) to ring position.

TS1398 I have tried everything to match an I pod touch and I phone 5 to my home wi fi and nothing works, I have an I phone 4 and an older I pod Touch that have no problems even after reconfiguring my router changing password etc. My router will only all

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