TS1398 i have trouble connecting to wifi i can only connect from less than a feet from my router

i have a iphone4 and i am haveing trouble conneting to wifi can only connect to wireless router from one feet away

Hi there,
You may want to take a look at the troubleshootings steps found in the article below.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
-Griff W.

Similar Messages

I have a 5th generation iPod touch that is suddenly "unable to connect to the server", not entirely sure what this means but I'm unable to connect to the internet even though I'm connected to Wifi. Can't connect to iTunes on my pc either. Any input?

I have a 16GB iPod touch that suddenly stopped connecting to the internet last night. Everytime I try to get mail, or access anything with Safari I get a message saying that it can't connect to the server. Also I've plugged it in to my home computer but it won't connect to iTunes either. I haven't updated to iOS8 yet as I didn't have enough space for it and I had planned on deleting all my music files, updating the software and putting whatever music I could fit back on to the device afterward, but now I'm hesitant to do that as I have no way to get any of the files back onto the device. Could this be because I haven't updated to iOS8 yet? I've been having other problems such as apps crashing unexpectedly lately as well, for example my music shuts off randomly and apps such as Twitter and Tumblr and a few others crash on launch. I'm definitely not a genius when it comes to technology by any means, so I have no idea what's causing this problem or how to fix it, any help would be greatly appreciated!

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

MacBook Air connects to WiFi but can't connect to internet for about 5 minutes

I have a MacBook Air running Yosemite and whenever I wake it from sleep or turn it on it says it's connected to wifi, but it's usually about 5 minutes before anything will load.
• Happens on multiple wifi networks
• and doesn't happen to other devices on those networks
• Been going on for ages (since Mavericks)
• Diagnostics says nothing's wrong
• Still happens on other users and in safe mode.
Does this happen to anyone else / does anybody know a way around it?

Hi jamang1999,
For that specific issues where you are connected to the internet after waking your MacBook Air up from sleep and it is not connecting to the internet, then take a look at the article below to troubleshoot the issue further. There is a section called Symptom: After restarting or waking from sleep, my computer might not connect to the Internet and go through those troubleshooting steps to see if it continues afterwards. I know that the troubleshooting is for OS X lion and previous version of OS X but the troubleshooting is still relevant. If it does not work and are still experiencing issues, then you may need to contact Apple for additional support.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
https://support.apple.com/en-us/HT202222
Take it easy,
-Norm G.

My ipod touch connects to wifi but can't connect to the server.

Ok, so my ipod youch says it's connected to the wifi but when i try to get on the internet it says it can't connect to the server. I've looked and there's alot of answers but they're all soooooooooooooo complicated. I'm like 14, so whoever can answer this, please use small words.
I've noticed in alot of the answers they talk about your IP adress, if it's any consilation mine starts with 169. No matter where I go, if it's at home, or at starbucks or a hotel.
Thanks for your time

Have you tried restoring your iPod touch in iTunes?
You may just be trying to connect to "Printer Networks" that allow a company/residence to print something from their printer wirelessly, it would appear on your iPod touch just about the same as any other network, but you wouldn't be able to use internet while connected to that network...
If you are talking about "free wifi" in a Cafe, like Starbucks, you will usually need to open Safari. A Page will load and tell you how to connect to their internet, whether it's by paying, or just agreeing to their terms...
Like, I said, if that isn't the problem, try restoring your iPod touch in iTunes...
-Messymeese
Über Enbonpoint Pangolins FTW!

TS1398 I have followed all instructions and still can not connect to my WiFi. We have 3 other devices in the house that connect automatically. Help.

I have followed all of the suggestions to troubleshoot the inability to connect to the WiFi in my home. We have 3 other Apple devices that connect automatically. What do I do next?

in Settings>WiFi - you've got it turned on right ?
Do you see your network in the list "Choose a Network" ?

I have 3 questions,Audio/Video Remote Control HID driver windows 8 fails to install code 32, trying to use usb tether connection rather then using WiFi to connect Laptop and iPhone. can only connect using wifi. Last quest. about the hotspot bar.

In device manager it shows an error code 32' using iPhone 5 related to Apple Tv I believe is when this started, I am thinking I can DL the file and install
biut I am not sure how to properly do this.
Also I use my LTE to tether (paid) to my LapTop as well, The issue I am having, I cannot get the USB to work as a network connection. However using the WiFi method works fine but I rather use the sync cable at times such as when I am charging the phone and/or wishing to not trainsmit my ssid for others to see even though I do use a password.
Last question about using the built in WyFi tether connection, Is it posable to remove or ake the annoying blue indicater bar at the top disappear? This blocks from doing certain tasks that forces me to shut off the HotSpot app. to allow me to pull down the info bar at the top, Please Help Thanks

In device manager it shows an error code 32' using iPhone 5 related to Apple Tv I believe is when this started, I am thinking I can DL the file and install
biut I am not sure how to properly do this.
Also I use my LTE to tether (paid) to my LapTop as well, The issue I am having, I cannot get the USB to work as a network connection. However using the WiFi method works fine but I rather use the sync cable at times such as when I am charging the phone and/or wishing to not trainsmit my ssid for others to see even though I do use a password.
Last question about using the built in WyFi tether connection, Is it posable to remove or ake the annoying blue indicater bar at the top disappear? This blocks from doing certain tasks that forces me to shut off the HotSpot app. to allow me to pull down the info bar at the top, Please Help Thanks

Connected to wifi but can't connect

I have been able to connect before but when I came home from college I can no longer connect. I am able to receive email and check the weather but cannot use safari. Help?

I know my wifi works because my phone and laptop are connected and working.

Jetpack 5510l has no wifi signal - can only connect via usb to get Internet.

Bought this device on a Thursday and it worked flawlessly - until Saturday. The device has had a consistent connection to Verizon, but on Saturday the wifi began to 'go out.' The device showed everything was working, but the wifi radio seems to have just turned off (after intermittently failing for a period of a couple hours). We tried several different devices, none showed a working wifi signal coming from the mifi by the end of the day.
What we have done so far:
Rebooted.
Removed battery (after shutting down), restarted.
Used hard-reset button.
Used web intefrace to turn wifi on and off - and on, changed ssid, passphrase, reset again (after each phase we also gave it an hour to see if the signal would return).
Nothing has gotten the wifi from the device back online - it's as if either the radio or wifi antenna is completely broken. We attempt to connect using 3 or 4 different devices - so it is most certainly the mifi. There are no errors from the device - is there a debug / test mode?
Our current workaround is to connect via usb to a Macbook and just share the internet connection - which works great, but makes travel a bit more difficult if a computer has to be connected to allow us to have a wifi signal (not from the mifi).
Regards.

Taking the Jetpack apart is going to void your warranty. I would not suggest going down that road until your warranty is up. Instead give VZW a call and have them ship you a replacement under the warranty service agreement. You have done a perfect job of isolating the problem to a wifi radio issue. Its easy to recreate and confirm which will make the phone call fairly quick. Unless you got sold on some kind of Best Buy warranty and prefer to go through them, VZW is going to be your best bet at getting a speedy replacement.

Connected to WiFi but can't connect to internet

Hi all,
My iPod touch is connected to my secure home wifi network, the wifi icon is displayed with 4 bars, and I can use some wireless apps like Remote for itunes. I can connect to the internet on my laptop, but not my iPod. When I try to use safari/itunes/app store I'm told the device is not connected to the internet. Up to today everything had been working fine, and I haven't changed any settings. MAC filtering on the router is not enabled, I've tried turning wifi off and on again on the ipod, resetting all settings and turning the ipod on and off again but still no connection.
Any help would be much appreciated!

Reset the router, did the trick. Had the wrong IP address ie. 169.xx... rather than 192.xx.. Resetting the wireless router remedied this.

Can only connect to enterprise wifi the first time each day, then does not reconnect and got the "Association Failed" error

To save battery, I leave my wifi off when the TP's screen is locked. At home, my TP has no problem reconnecting to wifi after the screen is unlocked. However, at work, which uses enterprise wifi, I can only connect the first time. If I lock the screen and then unlock it (causing the wifi to turn off and on again) then the TP will not reconnect and I would get the "Association failed" error over and over again. If I were to turn the TP off and on again, I would still get the same error. Here's the strange part, if I come in work the next day, it would be able to connect to the wifi. If I were to leave the wifi on all the time, it would not disconnect even if I lock the screen. Now if I were to turn off the wifi and then turn it on again, the TP would not reconnect. So it seems like the TP can only connect the first time each day....very strange...and frustrating.
Post relates to: HP TouchPad (WiFi)

Scimmia is right. But you AcousticBruce are still very wrong. You claim there were no error messages. Yet after much proding and denial you finally provide small portions of error messages which fully identify the problem and can be found in many other posts in these forums. Yet still, you haven't actually provided full output - instead you paraphrased the output after a couple of "//" symbols.
If you don't give us the actual output we can't help - except in this case the error is so common we could very easily help. So could the wiki page on wpa_supplicant if you had read it, as your problem is explictly listed there in a "NOTE" box. But more importantly if you are reluctant to give us actual output we will not want to help you.
This issue would have been solved instantly if you would have provided the actual output instead of lying about it.
The relevant wiki pages:
https://wiki.archlinux.org/index.php/WP … passphrase
https://wiki.archlinux.org/index.php/He … er_or_root
And the related forums posts found after just a quick search of that error message that you finally provided:
https://bbs.archlinux.org/viewtopic.php?id=167244
https://bbs.archlinux.org/viewtopic.php?id=184824
https://bbs.archlinux.org/viewtopic.php?id=178909
https://bbs.archlinux.org/viewtopic.php?id=190097
https://bbs.archlinux.org/viewtopic.php?id=191351
https://bbs.archlinux.org/viewtopic.php?id=191964
Last edited by Trilby (2015-05-18 11:08:44)

I have a ipad2 and can only connect to the internet on safari but not any WiFi related apps such as YouTube or Facebook. plz help.

i have a ipad2 and can only connect to the internet on safari but not any WiFi related apps such as YouTube or Facebook. plz help.

Try changing the channel in use in case you're getting interference.
If you have WEP enabled on the Internet Sharing it'ss worth disabling it whilst troubleshooting the connectivity issues.
mrtotes

I have an iphone 4s, and i can not connect to any wirless router through wifi??

i have an iphone 4s and i can not connect to any wirless router using wifi, the only way it to put it in the freezer for a few minutes and the i only get like 5 minutes of wifi time and the the connection drops again and the phone can not even recognize the network??
any help??!!

Seriously...and where did you get this tech tip? You do realize that all iPhone 4S's are still under warranty, although there's a very good chance your freezer trick has tripped a moisture sensor, thus voiding your warranty. Make an appointment at an Apple store, but be prepared for bad news. Good luck.

I have an ipod touch with ios 5.1.1 that wont connect to wifi. what can i do?

have an ipod touch with ios 5.1.1 that wont connect to wifi. what can i do? Ive done a restore, recovery, and still wont connect.

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. Not clear if you did this type of restore
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My IPhone 4s will not connect to wifi, what can I do?

My IPhone 4s will not connect to wifi, what can I do?i have tried network reset, turning wifi off and on but my phone will not connect to any network.

Hi jazznola9,
Welcome to the Apple Support Communities!
There are several steps you can take when troubleshooting Wi-Fi connectivity on an iPhone and it sounds like you have already done a few of them already. In your situation I would recommend reading over and working through the steps listed in the attached article.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Have a great day,
Joe

I am connected to wifi, but can't open webpages or collect mail

I am connected to wifi, but can't open webpages or collect mail. I have tried to reconnect; to forget the network, all those things that should hepl. My phone and my computer recognize the network, the ipad doesn't. I mean I am connected and have a full scala of connection bows, but nothing happens.

You iPad recognizes the wifi signal, but is not connected.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS1398 i have trouble connecting to wifi i can only connect from less than a feet from my router

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