TS1398 I need help getting connected to our home wifi.

I need help getting connected to our home wifi. I've reset network settings, iPhone, and router but the error "unable to join network" keeps coming up. I also double checked the password. Please help

Other possibilities:
Your router firmware is out of date. Check the manufacturer's website for an update
You have MAC (Media Access Control) filtering enabled on the router, that restricts access to "known" devices and the new iPhone is not on the table of known devices
Your router has a setting limiting the number of simultaneous allowed devices
Your routers SSID ("name") is still the default (e.g., LINKSYS, DLINK, NETGEAR, etc). Your phone has encountered other routers with the same name as you have traveled, and the phone is confused as to which router is the real one. If your router's name is still the default you should change it.

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My macbook air is not getting internet connection through our home wifi It was working fine yesterday until I took the Air out of the house and used it on another wifi connection.

My macbook air is not getting internet connection through our home wifi. It was working fine yesterday until I took the Air out of the house and used it on another wifi connection. One question is how to delete some of the networks that I don't use. Would too many networks cause the internet connection to fail?
Thanks.

Would too many networks cause the internet connection to fail?
It shouldn't but sometimes deleting the list of networks actually does solve the problem you are describing. Have you turned WiFi off and then back on on the computer?

My iPhone is not getting connected to my home wifi. My Macbook and other devices are getting connected so nothing is wrong with the wifi!

My iphone is not getting connected to my home wifi. my macbook is getting connected and also other devices. SO there is nothing wrong with the wifi.
Please help.

Hi Go to settings Reset Network Settings on iPhone After Reset you need to enter your Router wireless key. Cheers Brian

When my daughter connects to our home wifi she has to be within 5 feet of the modem, once she moves upstairs she loses wifi connection and then when choosing the network, it can't find our wifi network?

When my daughter tries to connect to our home wifi, she has to be in the basement within 5 feet of our modem. Once she comes upstairs she loses the connection. All of our other devices connect to the wifi on all levels of our house, including her Dad who also got an iphone 4 and her ipod works as well as her brother's ipod and my blackberry. I have tried resetting the network settings to no avail. I have already had our modem rebooted through our internet provider so I know the signal is good (as well as all other devices connect to wifi) I am losing sleep over this and she is quite frustrated so any help would be appreciated. I'm starting to wonder if it's a defect in her phone???

Is her iPhone in a case by any chance? If so, remove the case and try again. How does her iPhone work in free Wi-Fi locations?
Try resetting the iPhone...
Press and hold the Home and On/Off buttons simultaneously until you see the Apple logo, then release. This may take up to 10 seconds. This is the equivalent of a re-boot and you will not lose any data.
If none of the above work take it to an Apple store or AASP for evaluation. She will not be charged folr this and they will suggest a solution if there is a fault.

Cannot connect to our home wifi?

How come none of our apple products (2 iphones, 2 ipad 2s) can connect to our comcast wifi home network, but every other product can? The apple products just search and search for the network, but our laptops and our kids' androids find it in an instant. Is there something we are missing in network configuration?

You should select the right network and THEN it should say that it is protected and to enter the password. The term passcode is generally the password used to lock your iPhones, iPad, whatever. Passwords for wireless networks are called passwords.
Compare your iDevice settings against your other device settings and see if you see anything different. If that doesn't work, I would log onto your WiFi router and see if there are any limitations there. Generally, iPhones and iPads are the easiest things to get to work on a network This is tough to help sight unseen.

Any ideas why my 4s won't connect to our home wifi but is fine elsewhere but our ipad and laptop are fine with it?

my iphone 4s constantly searches for our home WiFi and never connects but my husbands iphone and our ipad are fine and I can connect to friends WiFi ok.
I have had this problem before but it was connected to an app that has since been deleted - any ideas?

http://support.apple.com/kb/TS1398

TS1398 My Iphone 5 wont connect to my home wifi but other devices will. What do I do?

I went away for a weekend and when I came home my iphone would not connect to my home wifi. I have tried everything I could think of. Reset the phone, the network settings, the router everything that I could possibly think of. Other devices will connect to the wifi but just not the phone.

Remove all power from the router for about 15 seconds. If that doesn't fix it check if you have MAC filtering enabled on the router. If you do the iPhone needs to be added to the Allowed list.

TS1398 my ipod will not connect to my home wifi, it can see it and asks for a password but will not connect. I have tried it at another location and it will connect to other wifi connections. I have another ipod that is connecting just fine to my home wif

My ipod will not connect to my home wifi, it can see it and asks for a password but will not connect. I have tried it at another location and it will connect to other wifi connections. I have another ipod that is connecting just fine to my home wifi.

- Reset the iPod. nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

TS1398 im having real problems connecting to my home wifi, it keeps coming up saying unable to join even though the password is correct, this has been ever since i updated software to ios6

Im having real problems connecting to my home wifi from my i phone 4s, it just keeps saying unable to join even though the password is correct,
I have tried resetting my network settings but to no avail,
yesterday I reset all settings then it actually worked, however today the problem started again so I repeated the reset but it still isn't working
This has only started happening since i upgraded software to ios6
Please help

Here is what I would do:
Shutdown all computers connected to the router.
Power off the router.
Power off the modem (cable or DSL).
Wait 30 seconds.
Power on the modem. Ensure all lights are lit and the modem is online.
Power on the router. Ensure it's communicating to the modem.
Turn on your Macbook Pro first (the one experiencing the issue. Check it's connection. If it's still having issues, removed the networks it can attach to, turn off WiFi; then turn WiFi back on and reconnect to your WiFi network.
Turn on other Macs in household. Check their connections.
Sometimes "rebooting" the modem and router fixes connectivity issues.

TS1398 my itouch 5th wont connect to my home wifi. it says invalid password

my itouch 5th wont connect to my home wifi. it says invalid password, but i know it is correct.all other devices in the house connects with this password

Does the iPod connect to other networks?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

TS1398 My Ipod won't connect to my home wifi.

I just got a brand new 5th generation Ipod and it won't connect to my Wifi for some reason. All of my other devices connect just fine with the password that I provide etc. but this one refuses to. When I try to connect it let's me type in the password but doesnt let me hit 'join' at all. And when I go straight to Safari and enter my password (this is the only time I'm allowed to hit join) it says unable to connect. Is anyone else experiencing this?

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Why can I no longer connect to our home Wi-Fi?

I love my tablet, but with the problems I have been having, I am thinking that it is time to buy a lap top! It started with my having to reboot my tablet to connect to our home Wi-Fi. I was thinking that maybe ti was just slow Time Warner internet. I went to visit my daughter in NYC and had no issues with connecting to their Wi-Fi at all. I took Amtrak home from NYC and couldn't connect to the Wi-Fi on board the train. I came home and now I can not connect to our Wi-Fi at all. I tried rebooting my tablet and still no connection. Anyone else have problems with their Wi-Fi? What should I do? We have only had the tablet for almost 6 months!

We have two phones and the tablet connected to our home wifi, we have Time Warner. I don't think that is much. It is working better now. I thought that the train being overloaded might be the reason why I couldn't connect. I had asked the conductor if there was an issue with it and he checked and said no. He was connected, as were others around me. Most were using their smart phones. Since I had never had a problem connecting before, I didn't think I'd have an issue on this trip. BUT, there were a lot more people on board. My scheduled train was cancelled, so there were more passengers, and cars, than the usual on board! It was annoying because I had to reschedule, AND be without a wifi connection! I can only hope that the next time I take the train, that I can connect to their wifi.....and that my scheduled train won't be cancelled!!!!

My iPhone 5 will not automatically connect to my home wifi

My wifes iPhone 5 will not automatically connect to our home wifi, she has to log in each time (she has ios 6.1.4). Mine, however will connect automatically with no issues (we have same phone and ios). Here is what I have done so far to fix the issue and none have worked:
* I have reboted (hold home button and sleep/wake button)
* I have reset the network connections
* I have turned "ask to join" on, connected to the network, turned wifi off and then back on, it did not connect to the wifi
* I have manually connected to the network through the manual option, turned wifi off and then back on, it did not connect to the wifi
* I have erased all content and data and resored the backup from iTunes
* I have restored iPhone from iTunes and restored the backup from iTunes
My phone does not list a "forget this network" as an option on the wifi connection when I pull it up, so this is not an option. So, what else is there to fix the issue?

Hi there Huskerscott!
I have some information here that can help you troubleshoot this issue:
Unable to automatically connect to Wi-Fi
Avoid giving your Wi-Fi network a common name.
Some wireless routers are preconfigured with a common SSID (network name) such as "wireless" or "default."
If your desired Wi-Fi network has a common SSID, try changing the SSID to something unique2.
If your desired Wi-Fi network has a unique SSID, reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
Which is taken from this article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
It also may be helpful to follow these settings, which are optimal for use with iOS and OS X devices:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

TS1538 i need help because i need help getting my ipod touch to connect to windows vista and

i need help getting my ipod touch to connect to windows because it keeps saying udb device not recognized and i tr\]ied restarting the settings!!!!!

Have you tried here:
iOS: Device not recognized in iTunes for Windows

I need help getting my facetime to connect

I need help getting my iphone 4 to connect to facetime. It will dial, then say connecting, the just hangs up

Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue. Sadly, we have to wait for Apple to provide some sort of update/fix. You can leave feedback for Apple at the link below.
http://www.apple.com/feedback/

TS1398 I need help getting connected to our home wifi.

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