TS1398 i updated my software to ios7 and cannot receive text messages. why?
ever since i updated my ios7 i am unable to receive any text messages or face time. why?
Hello SueSeattle7,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.1
http://support.apple.com/kb/DL1614
Best of luck,
Mario
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I am using the messaging app that was preloaded with the phone, the green face icon. I do not have an "Android Keyboard" app, but I have cleared the cache on the "Messaging" app, several times. I have also gone to the Verizon store where an associate did a soft reboot, telling me that would work. A very short time later, the error message started appearing again--so this did not work either.
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Ske7chWenniget wrote:
I have turned phone off and on a few times, but nothing changes.
Turning it off and on a few times will do nothing. What you need to do is remove your battery while your phone is powered on then replace it a few seconds after that. Your phone MUST be powered on when you remove the battery.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated. -
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