TS1398 iPad 2 not sending email

I have tried everything, reboots, reinstall email account, it seams / feels like a corrupt & stuck email. All email account setting are correct and confirmed, but it still says "sender address was rejected by the server". Is it possible to be a send problem, it sort half sends then rejects the email, I have 3 email address in my iPad and it does it with all three, my iPhone send & received to all address with no problems, 4 days and 20 later I still can't fix it. I am getting ready to factory reset ! Anyone please help.

Sending and receiving are two different things.
Even if the Connection Doctor gives all green ticks, it is no proof that you do not have a problem.
And since the iPhone ais much "loosely" on sending emails than the Mac, it does not prove that it always has to be a issue caused by Mac. It can be ofcourse but doesn't have to.
According to my friends CapeTown area is not free of server "problems".
As an example: I am in Switzerland (where everything is "perfect") and I have a Swisscom email address and also a Cablecom email address . Receiving is perfect. Being on the Cablecom internet connection, no way that I can send a Swisscom smtp email. Where ever I am in Europe I can send Swisscom emails easliy. Only not here when connected to Cablecom internet. I get a lot of help (Apple, Swisscom, Cablecom, other experts), but already about half a year it is still impossible.

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My iPad will not send emails, what am I doing wrong?

My iPad will not send emails, can anyone help me?

Click "Mail, Contacts & Calendars" on the left here:
http://www.apple.com/support/ipad/

My iPad will not send emails, even though all the settings seem correct. But it receives them OK.

My iPad will not send emails, even though all the settings seem correct.

Patricia,
When you say seem correct, have you checked in Settings > Mail, Contacts, Calendars > Account name > Outgoing Mail Server, SMTP and the outgoing server name is correct, then > Primary Server name is correct > Host Name, User Name, redo the Password, Use SSL is OFF or ON according to your provider, may just try it both ways, Server Port, often 25 is the best to use.

My ipad will not send email but will receive them

My ipad will receive emails, but not send them. I have checked settings and everything seems to be ok. I have deleted email account and reinstalled but no luck.

both on wifi and 3g ?
smtp require some ports to be open out to the Internet if wifi router or isp carrier block those then you can't send mails

My ipad will not send emails

i cannot send emails on my apple ipad

It would be helpful if you could provide a little more information. What happens when you try to send an email? Do you get any error messages? Have you triple checked all information entered in your Mail account on your iPad?

My ipad would not send emails the I wrote. I yried to turn off the ipad but it won't shut down?

Tried to turn off my ipad but it wouldn't shut down?
The checking mail symbol appears in centre of screen.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
 Cheers, Tom

I receive emails but my ipad will not send emails

I receive emails on my ipad 3 but I cannot send them

If you are getting any error messages - it would be helpful to know what they are. Have you checked all of the settings for the email account?
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

IPad mini not sending my emails

MY iPad minis not sending emails-already tried resetting and deleting account and re-installing.........suggestions???????

What email service are you using? Do you have the proper parameters to set it up?

IPad won't send email messages

iPad will not send email messages. I'm able to receive message. The error message I keep getting is. The email has been rejected by server. It's my own email address that I'm trying to send a message to.

I am not giving a solution but adding to the problem! My IPhone & IPad have both got the same email account (BT) they have all the same settings. The iPhone sends & receives mail perfectly well but now for some reason the iPad will not send mail?? It still receives mail.
I have tried master resets and re-installing account settings. Nothing works!!
Can anyone help please?

TS3899 I still can not send email from my ipad but iPhone works on those accounts

I still can not send email from my .mac account or a .comcast.net from my ipad. I how 2 people so far that has brought to my attention. We have exchange accounts setup on the ipads for work. I compare the settings from iPad to iPhone from my view it appears identical. I am looking at an iPad 2 and a Mini.
I turned on and off the ipads and nothing really changed. The emails come into those accounts.
Any suggestions?
Thanks
VickiHTC

When you say you can't send...as in they never get the email? Does the email appear to send? Error message? When?
It may be more than one iPad that has a problem....

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone???

HT1430 Hello, email settings correct, can not send emails from the ipad,

****, I HAVE ENTERED ALL MY EMAIL SETTINGS CORECTLY INTO MY IPAD FROM MY EMAIL ACCOUNT ON MY PC AND I CANNOT SEND EMAILS FROM IPAD , WHAT AM I DOING WRONG CAN YOU HELP PLEASE

it could be one of many reasons, is it giving you a reason why it is not sending emails?
I know you said everything is the same as your PC email settings, but I would double check, also the iPad will tend to default to IMAP, so if you are using POP3 for your email, you may need to change the settings on the mail server. For example Gmail default to POP3 and needs IMAP turning on.
What email account are you using? Who is it with?

Ipad not sending email, forced to reboot for changes to apply

Hi all
I was asked to look at a friends two week old iPad today.
It was set up for them last week.
Initially the person setting it up tried to add a Gmail account but found that it would receive but not send emails (using the native email app).
They then decided to open an outlook.com account and use that instead of the gmail account.
This worked fine for two days but then error messages saying that the mail could not be sent started to pop up. It struck me that the speed with which the error message appeared after clicking send suggested that this was an iOS issue rather than the server rejecting anything.
I tried to check the imap/smtp settings in the "control panel" but they were not available (read:visible) so I deleted the account and entered the settings manually.
It still wouldn't send emails but this time it didn't throw up any error messages, instead it decided to just dump them in the outbox without notifying me that there was an issue.
Suspecting that the issue was with the ipad rather than the outlook servers, I decided to use my own smtp server details. Initially I tried using SSL but when this too failed I switched to the unsecure version on port 25.
It still wouldn't send anything so I eventually rebooted by holding down the power button until the power off slider appeared. On rebooting I discovered that I could now send emails.
TBH I have no idea if using the different SMTP server will be an issue if they ever want to check their outlook.com "sent mail" on line or not but i do have some questions
1. Why was the reboot necessary? I had closed all open, unnecessary apps by double tapping the home button Might it have been the case that manually entering the outlook.com settings would have worked (given that the ideal set up would be to use the SSL outlook servers).
2. Is this an unresolved iOS7 problem. Google searches resulted in many owners complaining that the iOS7 upgrade had rendered their email accounts incapable of sending emails. TBH the advice given ranged from perhaps sensible to plain daft.
3. can anyone using outlook.com as their email provider on iOS7 confirm which smtp server, port, etc they use?
4. Are there better email apps that actually give you detailed feedback?
i don't know when I will next get the chance to get my hands on their ipad again but I would rather that they were using the correct outgoing servers with encryption (rather than my unencrypted smtp server).
Thanks in advance

neilyoung1 wrote:
For the past few days I am now having trouble sending my client emails. I get them bounced back with a permanent error of retry time exceeded.
This is getting fustrating now as my client is needing answers that I cant give. She is unable to email her colleague in the USA, and I am now unable to email her on a btinternet.com address.
Do BT engineers monitor these forums?
-Neil
Hi again Neil.
Your extra info now to me means that it appears to be problem at the client end!
I hope you don't mind me asking a few questions ....
Is she a regular BT Broadband user with a normal BTinternet email address ? Does she use secondary email addresses ?
Do you know if she can happily email other people ? If not - it could be an account problem which may last a few days ....
If you don't wish to provide the complete bounce message you received, could you perhaps email me the detail (emailing me using my shortcuts). Also pehaps you could ask your client to email me via my shortcuts, and see what happens and I'll take a look at replying to see what happens.
The user on shentel.net domain she's been trying to email, did she ever manage to send any emails initially ? It could be the destination user having a problem.
The mods do monitor these forums, but there are a lot of posts to go through of course ......
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

TS3899 In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps.

TS3899 I can receive, but not send emails on iPad. All settings checked several times and with internet provider. imap settings confirmed as ok. Account deleted and set up under guidance of service provider several times - problem not solved - help!!

I can receive, but not send emails on iPad. All settings checked several times and with internet provider. imap settings confirmed as ok. Account deleted and set up under guidance of service provider several times - problem not solved - help!!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS1398 iPad 2 not sending email

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