TS1398 ipad disabled

my ipad is asking for a "passCODE" not password after downloading i07 but will not accept my apple id,password or email address.my ipad is now disabled. help please
donna

Try the following:
1. Restore:
http://support.apple.com/kb/HT1414
2. Recovery:
http://support.apple.com/kb/HT1808

Similar Messages

  • TS1398 iPad unable to connect to Wi-Fi...while my other devices connect fine...any suggestions?

    My iPad can no longer connect to Wi-Fi (anywhere)...at home, I get a message that says "Cannot scan for networks" -- and at my office...I get a message that says "Unable to join the network".  Other mobile devices are connecting fine at both home and office.  Any suggestions?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT5824 my ipad disabled after I closed it. I turned it on said ipad is disabled? Since 10S7 this has been an ongoing problem. I have not even touched the password it just disables on its own

    My Ipad was disabled after I turned it off. I turned it back on 'ipad is disabled' connect to ITunes!
    Why would it disable afer turning it off. I did not have a password issue. Not even once.
    I have not synced on Itunes on my system sincen this Ipad was synced at the Apple Store.
    Is there a way to connect on my pc to my Ipad from Icloud and restore my Ipad without loosing
    everything? Or do I need to reset yet again. This would be the fourth time starting from scratch!
    I had been Ipad replaced recently due to numerous problems with IOS7 including bluetooth problems
    with my keyboard, freezing - crazy making issues and most importantly I lost all data on my pages
    app and all contacts etc. and my ipad disabled itself after begin turned off!
    Now with the new one, my same problem! What is going on? What am I not getting.
    Prior to I0s& my Ipad performed beautifully. Now I do not feel I can trust this technology.
    Any ideas?

    Read this Apple Discussion Thread and possible solutions. The audio jack has been the main culprit, also certain sync and automation settings including connected remotes.

  • Ipad disabled after upgrading to IOS7.

    Ipad disabled after upgrading to IOS7.

    I called Apple support. The tech stated he had the same problem himself.
    He tried to have me restore my ipad from the backup on my MAC. This resulted in an error message stating my device did not have authority to be restored. The tech put me on hold to research further and Apple dropped my call. I'm hoping the Genius Bar guys have an answer which is where I'm heading next.

  • HT1414 my ipad is stuck in "ipad disabled" mode.  how do i fix this??

    my ipad is stuck in "ipad disabled" mode.  how do i fix this??

    If it's showing the disabled screen due to too many incorrect passcode attempts then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
    If you do it via a different computer then :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • Cant install itunes and ipad disabled

    I couldnt open itunes on laptop so uninstalled and tried to reinstall it but didnt work all i get is that it didnt install correctly error 7 windows error 193. Also sons ipad disabled due to him forgetting passcode is there any way to reset it without itunes

    Hi tracyipad115,
    You will have to use iTunes to restore your son’s iPad to get passed the passcode issue. Now you have two options to get you where you want to be. The first is using another computer if you have access to one. The other would be taking a look at the article below to walk you through some troubleshooting option to get iTunes to install properly. Let me know if this helps or need further assistance. 
    If you can't install or update iTunes for Windows
    https://support.apple.com/en-us/HT201668
    Take it easy,
    -Norm G.  

  • IPad worked perfectly last night, woke up this morning to "iPad Disabled". what does it mean and is everything i have on my iPad now GONE forever or can all docs., emails, photos, etc. be recovered from the Cloud?

    iPad 2 with new OS has been operating fine for a month. worked perfectly last night. woke up this morning to "iPad Disabled".
    can i get it back? how? is every single document, contact, note, business email, song and photo stored and recoverable from the Cloud?

    1. You have to restore/recover your iPad.
    http://support.apple.com/kb/ht1212
    2. Restore from iCloud Backup
    http://support.apple.com/kb/ht1766

  • Ipad disabled, connect to itunes

    hi all
    my sister has decided to change the passcode on my ipad, and has forgotten it. The ipad has now been disabled as we have tried too many times to guess the password. It says "ipad disabled, connect to itunes" but when connected to itunes it says "Itunes could not connect to the ipad because it is locked with a passcode, you must enter the passcode on the ipad before it can be used with itunes"
    what can i do to fix this?
    Thanks

    Perhaps this article might help:
    http://www.macworld.com/article/165828/2012/03/cure_for_an_incomplete_ios_update .html

  • TS1398 Ipad 2 wifi issues

    I had my ipad 2 repaired by a 3rd party repairer and since then I can't get wifi outside of my loungeroom which is where my router is.  Any suggestions?  I have had it rechecked and the person could find nothing wrong with it at all

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT1386 ipad disabled sister put wrong password in

    ipad disabled anyone help unlock it please thankyou....

    This article contains instructions on what to do if your device is disabled:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212

  • HT204053 iPad disable was appear on my iPad screen. Pls help me to solve it. Connect to iTunes also appear belon the text.

    My iPad cannot open. iPad disable appear on my screen. Help me to solve It.

    You will need to connect it to a computer's iTunes, you should then be able to reset your iPad.
    Device disabled : http://support.apple.com/kb/HT1212

  • HT4113 is there anyway to enter passcode after it says ipad disabled?  I don't want to restore it.

    My daughter entered the wrong passcode on the ipad and now it is disabled.  Is there anyway to enter passcode now even after ipad says  "ipad disabled."  I don't want to restore it and lose everything.

    You can restore from your backup on your computer or iCloud.
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT4061 My Ipad2 has a message Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    My Ipad2 has a message: Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
    To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer.

  • IPad Disabled from Kids...Not showing amount of time remaining

    So, I usually use a passcode to prevent my kids from having unauthorized access to my iPad.
    In the past, if they entered the wrong code, it would say, "iPad disabled for 1 minute" or whatever...and
    that time would go up each time they entered a wrong code up until I think 15 minutes.
    Well, now it doesn't show a time... it just says "iPad is disabled" and it isn't giving me an opportunity
    to enter my passcode (which I know).
    Help!

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • TS3274 my ipad displays "ipad disabled,connect to i tunes",but if connected to itunes it doesnt recognizes it because of the wrong passcodes entered several times.and when i go to restoring, i could not find the summary in the device panel in my i tunes.h

    my ipad displays" ipad disabled, connect to i tunes" but if connecyed to i tunes, it doesnt recognizes it bec.of the wrong passcodes entered several times.so when i go to restoring ipad, i couldnt see the 'summary' in the device panel in my i tunes.what will i do? pls help...

    You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
    Try using Recovery Mode
    iPad: Unable to update or restore

Maybe you are looking for