TS1398 Iphone 5 drops the signal randomly.

What steps do I have to take to correct my iphone5. It drops the wifi . Even when I am in the same room. Other devises work great, printer ipad, laptop.

Try these steps. Check to see if your router has a firmware update. Go to the manufacturers website and check. If so, install. If not, reset the router. Disconnect from power for 30 seconds, plug it back in. Wait for it to boot up and then check your wifi.
Do a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, check wifi.
If none of this helps, then make an appointment at the Apple store to have the hardware checked. If it is found to have a hardware defect, they will more than likely replace the device. Remember the final call is Apple's.

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When I put my iphone5 on charge no matter where I am and even when I have full signal my phone will always drop the signal and continue to have no signal until I take it off charge. Is anyone else having this problem?

Everytime I put my iphone5 on charge now matter where I am and even when I have signal it always drops the signal and continues to have no signal until I take it off charge. I have the up to date software on it and everything and is relatively new. Is anyone else having this problem and how do I fix it?

This is a user to user support forum. We are all iphone users just like you.
You are not addressing Apple here at all.
This is an odd way to ask your fellow iphone users for help. Berating oterh users will not help you.
"it's too fragile"
No it is not. i have never damaged one, nor has anyone I know.
" U loose data when Ur phone is locked"
No you don't. Why do you think this?
"and there is no customer support!!! "
Wrong yet again. Apple has an 800 number and they have many retail stores and they have support articles that you can access using the search bar. Or you can contact them throgh express lane online
"but I will go back with Blackberry "
Please do.
Good ridance

My iPhone 3GS lost the signal operator completely after upgrading to iOS version 6.1.2

My iPhone 3GS lost the signal operator completely after upgrading to iOS version 6.1.2, someone with the same problem? Just think when I enable the 3G, soon followed falls again.
I have already put another chip carrier and the same problem happens, my phone is factory unlocked.

Had same problem with iphone5 6.1.2 update. First tried reset network settings and didn work... Support recommend me a restore and ended up in recovery loop with iTunes error (-1)
Been at my carrier store (Optimus Portugal)... and iPhone sent to warranty. After 2 macbooks, 1 imac, 2 appletvs, 2 iphones, 1 ipod... I find disappointment with apple reliability....
At least the support guys at Optimus Portugal were very helpful and friendly, but I'll be 15 days without iPhone...
Regards
Joao

HT1688 iPhone continually drops the image I set for a contact

My iPhone continually drops the image I set for a contact. I have set a picture for my wife's contact multiple times and several days later I will notice it is not there. Any ideas on why this is happening? Pictures for other contacts are stable.

Okay, so let me see if I understand you. You say the text tone plays on certain contacts, but on others it just vibrates. The default text tone plays, but if you assign a custom text tone to a contact that does not play, it just vibrates. So, The certain people that the text tone plays, from your response after I asked about the mute switch, are these contacts assigned the default text tone. The ones that only get a vibration are assigned the custom tones? Am I getting this right?

HT201342 Hi , I want ask you about imessage some time my account not availability and signal for calling some time no signal on my iPhone only search the signal , all pra

Hi , I want ask you about imessage some time my account not availability and signal for calling some time no signal on my iPhone only search the signal ,

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

My airport express frequently drops the internet connection. Once I unplug it and re-plug it in, everything is fine until it drops the signal again. This happens on a regular basis. Is there anything I can do ensure it maintains the internet connection?

My airport express frequently drops the internet connection. Once I unplug it, and re-plug it in, my Macbook Pro17,IMac 24, iPad air and my wife's Acer 15 works fine until it drops the signal again. This happens on a regular basis. Is there anything I can do ensure it maintains the internet connection?

It is tricky..
But yes it can be done as long as you use a different IP subnet to what is being used for the internet..
So I need to know what modem router you have?? Does it have wireless as that would make it very easy?
What IP is the computer getting?
Then I can give you the details to setup wireless statically on a different subnet.

My iphone 4s loses the signal and to recover it I have to turn on and off airplane mode, can anyone help me??

my iphone 4s loses the signal and to recover it I have to turn on and off airplane mode, can anyone help me??

Generally speaking, the iPad backup process is a disaster recovery process, not an archive process. Typically, when creating a new backup, the old one is erased.
If you go to iTunes' Preferences (under the leftmost heading in iTunes' menu on your computer) and then choose "Devices", do you see the specific backup you want to restore listed there? If so, you can restore it. If not, I don't believe you can.

Airtunes intermittently drops the signal from iTunes

My Airtunes intermittently drops the signal from iTunes and I can't figure out why. It happens is I am playing internet radio or from iTunes collection. Sometimes it will play for hours without issue, then it may drop the signal for a few seconds and pick it up again. Every once in awhile, it might do it every 5-10 minutes of so.
Some quick facts:
* Mac mini G4 with 512k of ram. Running Leopard 10.5.8 and it has Airport.
* iTunes 9.01
* The N version of AEX. I believe all the firmware is up to date. (I ran check for software updates and nothing came up).
* Mini is located on the 2nd floor at the front of the house. AEX is located on the 1st floor at the back of the house. Distance is about 30 feet (guessing). Also, I live in an interior townhouse.
* This problem started when I switch from Comcast to Verizon FIOS. The Comcast setup had cable coming into the basement where I had a wireless Linksys router. The Mini would pick up the signal from it wirelessly. Everything seemed to work fine with the AEX (same location on the 1st floor). I switched to FIOS and it goes through my ethernet port. I disconnected the Linksys router/Comcast.
* Note, I don't think it is related to any of my appliances, etc. Not sure about the neighbors, but since I haven't has the problem before the switch to FIOS, I am thinking that would not be the case.
Thanks in advance for the help!
John Mc

Help (thanks)

IPhone 3G drops phone signal. Restore IOS?

Having upgraded to an iPhone4S, my wife inherited my old 3G. It has worked fine for years, but now in the past few weeks it will lose all phone signals, showing just "Searching...". WiFi is fine. Going to Airplane Mode and back doesn't help; only rebooting (turning off and then on) will restore the signal, full bars, fine for a day or so. This is in my house, with a good signal, and my 4S never drops it, so it's not a signal issue. Nor hardware, or why does a reboot bring it back? I'm thinking I should reinstall the IOS. Does a full reset to factory keep the existing IOS? I am fully up-to-date with whatever version 3G is up to. I want to reinstall it fresh: restoring it from a backup will only put back whatever problem it has, no? The various support pages are not clear on this. Mr. Google shows me some pages on how to revert to an older IOS; if I tried that, I would then automatically be presented the opportunity to update to latest, correct? I use Win7-64bit iTunes, though I have access to a Mac. TIA.

In this post you mentioned being an Ex-Genius, which I understood to mean you used to work for Apple. If so we should be asking you this question...
But that aside, I wonder if the network is dropping you back to Edge assuming there is no need to clog up the network with sleeping phones during high load times. Then when you wake your phone, it tries to jump from Edge to 3G and that is what you are seeing. Just Guessing here....
Also perhaps your battery being as low as is indicated caused the phone to go to deep power saving mode...
Message was edited by: icebike

I was using my iPhone 5 and the screen randomly went black. I can still hear incoming calls but the screen stays black and unresponsive and stays black. My lock button stopped working last week so I can't restart the phone. What can I do to solve this?

I had an appointment this morning with Apple to try and solve the problem with my lock button ranomly not working anymore and a few hours before my appointment with the Apple store i was using my phone and my screen randomly went black and stopped working. And the p.roblem now i cant use it. I tried restarting the phone but I can't restart it due to my lock button not working so i need help with a solution on what i can do. I missed my appointment today because i could no longer use my phone and i'm now stuck using my laptop. I did also try connecting it to my MacBook but the screen was still unresponsive and black. I rescheduled my appointment to Monday to see what is wrong with my button and screen but in the meanwhile i would like to know if there is anything i can do or if i would just have to wait until monday and take it in to Apple. Any help would be really appreciated as i am phonelss for now until i take it in to Apple in a few days. Thanks.

You wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...

My original iPad is very slow and drops the signal to websites and videos all the time now. Does it have a virus or extra junk on it to cause this or is it just so old it can not handle the extra stuff on websites these days??

My original iPad is slow and drops web pages and videos all the time now. Is the software just too old to handle the technology changes on the websites and video or is it a virus or junk in the iPad causing this? I have plenty or storage left on the iPad like 18GB. Sure would like to know. Maybe it is just too old to handle things now?

IIf you are running iOS 6.1.2, you could not be using the original iPad. No matter which iPad and what version, try these basic troubleshooting steeps and see if it helps with the performance.
Go to Settings>Safari>Clear History and Website Data. Then close all apps.
In order to close apps in iOS 5 or iOS 6, first tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice.
In order to close apps in iOS 7 or 8, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Now reset your iPad. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
You can also try resetting all settings. You will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.

Verizon iPhone having death grip signal loss problems too?

Today I am reading story after story about people having the AT&T death grip signal loss problems on their Veirzon iPhones despite the Verizon phone having a new antenna. Is anyone really having this problem or is it being fabricated to alter sales?

I can understand how possibly covering the antannae with your hand would drop the signal a little bit due to blocking it etc. However, I have watched the youtube video of the person giving evidence that this issue exists with the Vphone and as he was demonstrating it and showing the example, I followed along exactly as he was with my phone and it did not create the same issue at all. I tried several times downloading speed test, calling someone, openeing webpages and just simply could not recreate the issue. Does that mean hes lying? No ,just means i suppose it is not happening to all phones.

Dropped wifi signal

I live at an apartment complex that provides wireless internet connection. I've moved to another unit in the same complex and now, instead of having the internet antenna only 20 feet from my computer, it is now about 40 YARDS from my eMac. What is frustrating is to be browsing the 'net only to have the signal dropped all of a sudden with my eMac telling my that I am not connected to the internet. It usually doesn't reconnect after restarting the machine and it sometimes reconnects after I put my eMac to sleep for around 4 or 5 hours. Would it help to boost the wifi signal by purchasing an external antenna? If so, where on my eMac would I connect the antenna? If an external antenna is not the solution, does anyone have any other suggestions to solve my problem? I also recently had Elgato's EyeTV200 installed and I'm wondering if it is part my signal dropping problem. Comments? Suggestions? Thank you to all who respond!

Okay, I tried reinstalling OS X and it didn't solve my networking problem. However, something really weird came up. Another discussion site suggested that I try increasing the signal strength via a product from Quickertek. I contacted the company and they suggested to download iStumbler to test how much of the wifi signal my eMac is receiving. If it is 30% or less, he said, than I should consider buying their product. Well, not only did iStumbler indicate that I was receiving up to 70% of the complex's wifi signal, I was able to connect to the internet! Hallelujah!!! My computer would still drop the signal, but only after about 2 hours or so. Much, much longer than before. Not perfect, but acceptable. Everything was going okay until I followed the advice of another person on a discussion site which was to use Disk Utility and make sure everything was okay. I fired up Disk Utility and had it repair permission. Big mistake. It made many permissions corrections, but I am now unable to connect to the internet at all. It doesn't make sense to me that repairing permissions would cause this. But, all I can tell you now is that no matter what I try, I am unable to connect to the internet. My eMac is also unable to pick up ANY wifi signals from anywhere, even from my own DSL modem which is only eight feet away. I've tried Network Utility, reconfiguring the machine, and I've run out of ideas. Suggestions?

Why is my wireless connnection dropping my signal

Since January, I have had problems with the Dell computer hooked up to my wireless network. There are NO problems with either Mac. The Dell keeps dropping the signal when we are on Internet Explorer. I vaguely remember clicking an automatic update for airport extreme just before this happened.

Although it is possible that an AirPort update may be the cause that is preventing your Dell PC from maintaining a solid wireless connection, there may be other causes as well.
You don't mention where the PC is located relative to the AirPort or to the other Macs, so it is possible that Wi-Fi interference may affect the PC more than the Macs at its current location. I suggest you perform a simple site survey, using utilities like iStumbler, or AirRadar to determine potential areas of interference, and then, try to either eliminate or significantly reduce them where possible.
Also, please check out this Microsoft Support article for details on troubleshooting wireless issues with Windows PCs.

Airport drops wireless signal

Hello,
I have seen similar questions posted but haven't found any answers that seem to work for me. I have an ibook G4 that keeps dropping the Airport connection. It will work fine for some time, then all of a sudden, the airport icon will go gray and I am unable to see any networks in the drop down menu. (I cannot even see the networks that my neighbors have set up, where I usually am able to see them).
I will describe my setup a bit more. I have 2 wireless networks. One is through a wireless router provided by my ISP, Verizon. The other network is an Airport Express network. The Airport Express is plugged into the wireless router and also is how I use the printer. Both are protected with WEP passwords. (The ISP wireless network came preset with a WEP password, and we set the Airport Express with a WEP password when we got it.)
The Airport drops the signal periodically regardless of which network I have it connected to. My husband's PC can see and connect to the internet via both networks and does not seem to have the dropping problem.
I have fully updated the software on the ibook. I have also tried various suggestions I have read, such as deleting all the networks from the list of preferred networks and then readding them and moving Airport up to the top of the internet connection priority list.
I just love my ibook and it has worked perfectly for so long. I hope that maybe there is something simple that needs to be fixed. Thank you so much in advance.

I have the same issue. i immediately went to Google for help and found this bit of interesting information, saying that if you upgrade the ram in your notebook, which i have done, that the WIFI card will overheat. The problem with this is I had upgraded my ram and it worked fine for months. Perhaps overtime the heat got to it who knows.
http://forums.macrumors.com/showthread.php?t=485804
Then I found this monster of a tutorial:
http://www.macfixit.com/article.php?story=2005093011343164
I tried many solutions on that including resetting my PMU and NVRAM which made sense because the track pad would get funny when the wireless dropped out. (the PMU controls the power to devices such as track pad and airport) No luck. I guess it's just our hardware failing.
I use Mac OS 10.4.2 to answer ilikemycomputer's question. Although i may update to 10.4.11 so i could use logic 8 if i decide that's what I'm going to do.
I was hoping maybe there was a firmware or BIOS update or something, if macs have such things.
I have been considering experimenting with Linux on my G4 just for fun. I don't know if I'll get around to doing that but maybe that will tell if it's a software problem or not.
More information:
This only happens to me when I'm downloading or seeding torrents. I never have any problems when working in web browsers, even if i download files off of a web sight. no problems. Even if i slow the upload speed on my torrent client (Transmission V1.0) to 5KB/s up and down. It will eventually have problems. I'm going to experiment with slower speeds.
My workaround:
I invested in a 25' non shielded patch cable. for $7 USD. Whenever I'm going to be torrenting i just plug it into my rougher. They come in all sizes and colors so you can be very expressive with it. I got a purple one.
This seems to be the fate of internet on Macintosh laptops.
Message was edited by: whos on de phone

TS1398 Iphone 5 drops the signal randomly.

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