TS1398 iPhone unable to download from Apps Store

iPhone unable to download from Apps Store using Verizon mobile hot spot or Barnes & Nobel Wi Fi, otherwise connections work fine

App Store must have been overloaded on holiday weekend because it's working (downloading apps) no problem after 10:30 pm.  If I had known, I wouldn't have wasted several hours trying to figure it out.

Similar Messages

  • My iPhone 4s cannot download from app store

    For a couple days now my iPhone 4s cannot download anything from the app store. I cannot download new apps or updates. It does not give me an error message or anything. It just shows the icon on my iPhone screen and it says waiting right underneath it; I've let it go on for a day and it never resolved anything. It was working fine before and now it doesn't. I have not changed any settings and I know my account is fine because my wife's iPhone is also setup to use my iCloud account and it works without problems. I donnot want to reset my iPhone as it is currently set up just the way I need it; both peronal and work stuff. It would be a pain in the rear if I had to reset everything. Any ideas?
    Thanks.

    Update to my post.
    I called customer Apple support and now my phone works without a problem.
    Here's what I had to do:
    Try resetting network connections. If that does not work go to next step below.
    Connect your iPhone to your computer
    Open iTunes (probably opens automatically)Back up your iPhone to your computer
    Restore iPhone to factory settings (this is what I did. you can skip this step if you're feeling lucky and go straight to the next step). Try to download from app store, if it works, your set; go to next step.Try right clicking on your iPhone an the left menu (iTunes) if you don't see the right options on your screen
    Restore iPhone from previous file (iTunes)
    My iPhone did not restore my downloaded apps, no worries, just go to bought apps on the app store/iTunes and download apps into iTunes. After that, just sync your iPhone to iTunes and your apps should be there.
    I hope that helps, that's what I had to do. I was able to reset my iPhone and all my settings to the way it was before restoring. I did not loose anything but it took about 2 hours.

  • IPAD 2 - unable to download from app store

    HI All,
    i am unable to download any free application from app store , error:- could not sign in unknown error, i have tried shutting down the i pad , upgrading to os 6, resetting the password but still the same error, please guide me how can i resolve this

    Make sure that you do not have a download in iTunes that did not complete - a song, a podcast - that can stall the apps from downloading and you will get the "waiting" message. Look in iTunes and if that's the case - finish those downloads first.
    I copied this from OSX Daily's site a couple of days ago.
    If you’re trying to install a handful of iOS apps and your entire home screen is filled with app icons labeled “Waiting…” without any of the progress bars moving, downloading, or installing, you can fix this fairly easily with the two methods below. Try the first method before going nuclear with a reboot though:
    Tap a single app icon so that it says “Paused” and then tap that app icon again to see if it resumes downloading
    If pausing and resuming didn’t work: Reboot the iPad, iPhone, or iPod touch
    You may notice a related issue where apps from the App Store will say they’re “Installing” though they aren’t appearing on the iOS home screen yet, that is also resolved with a reboot.
    It’s not totally clear what causes this, though it seems that a lot of people are encountering the problem right now when moving from an old iPad to a new one. It could be that Apple’s servers are just overloaded with downloads from the App Store, or it could be a bug.
    You can also try signing out of your account, restart the iPad sign in and then try again. Sometimes that helps.

  • Unable to download from app store

    wifi keeps looking for network then wifi on then looking for network then wifi on.. if think this has something to do about my not able to doanload anoy apps  from the app store anymore... dont know if it is my myfi port or my wifi with the mini mac or the apps store or a virus on my mini mac

    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    10.5.x/10.6.x/10.7.x instructions...
    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
    The interface that connects to the Internet should be dragged to the top of the list.
    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

  • HT204088 I can't download from app store due to billing problem,but I do not know what is the outstanding

    I unable to download from app store, due to account billing problem!but I do not know how much is the outstanding

    HI George ..
    You can use the email form to contact Apple here > Apple - Support - Mac App Store - Contact Support

  • I updated my iPhone to iOS 7.0.5 and I lost my messages and camera app and other apps i downloaded from app store. I was having the problem of losing apps since before I updated to the latest IOS. What should i do?

    I updated my iPhone to iOS 7.0.5 and I lost my messages and camera app and other apps i downloaded from app store. I was having the problem of losing apps since before I updated to the latest IOS. I have tried enable and disable restriction, connecting my phone to my laptop and sync from my computer and none of them is working. What should i do?

    Often when this type of thing occurs with missing default apps it is due to a situation where you are unable to 'see' the apps. If you will go to your front display of your device go to settings>General>Reset>Reset Home Screen layout.
    This reset allows for your apps that have for whatever reason been hidden in such an area as you arn't able to find them now to be returned to the area as which they were when you first had the device.
    As far as the missing Apps that were purchased through the Apps Store if you will go to settings>itunes and Apps store and click where it reads about automatcally downloading apps clicking on the toggle switch AND clicking on the toggle switch which allows for cellular data to be enabled this then will effectively automatically download all apps to your device that was purchased from the App Store.
    Good luck friend.

  • I want to know business application to be downloaded from app store for iphone 3g, i want to know business application to be downloaded from app store for iphone 3g

    i want to know business application to be downloaded from app store for iphone 3g, i want to know business application to be downloaded from app store for iphone 3g

    1. If you downloaded it for free the first time it should then be free for you forever to re-download and update.
    2. If the app is no longer on the store then you cannot re-download it, I suggest you save an extra copy of the one you already have. I know I backed up my precious phonesabre.
    3. Updating/installing directly on the iPhone has always gone fine for me. I didn't know there were issues.

  • Solution for iPad slow download from app store

    First, I have to clarify this is just my solution for the problem I encoutered. It may not work for you, but I think it's nice to post here for whoever needs it some day.
    I live in Sydney, using TPG as my home network provider. In order to use iMessage on my iPad, I followed the solution on this community to change to DNS to 8.8.8.8. And it works, which I thinks it's really odd and Apple never gives any explaination.
    But after I changed the DNS, downloading from the app store became really slow. My iPhone 4S can download the same app with the same network about 4 times faster than my iPad does. Initially, I thought this problem is caused by jail breaking. So I jailbroken my iPhone 4S as well (haha, this is what I learned from Apple-Think different), but the problem still. Turns out this problem is caused by the 8.8.8.8 DNS. so I changed the DNS back to my router domain, in my case 10.1.1.1 (for some people it may be 168.1.1.1), it become fast again. So you may try this way when you have the same slow download problem after change your dns to 8.8.8.8.
    I don't know why this works. I don't know why iPad needs to change the dns to use iMessage in Australia. And I don't know why download from app store become slow after the change. If you know the reason, please be kindly to tell me, I'd love to hear about it. Now I have to change my DNS back and forth to download apps quickly and use iMessage, if you have better solution for this issue, please be kindly to let me know as well. Good day mate.

    First, I have to clarify this is just my solution for the problem I encoutered. It may not work for you, but I think it's nice to post here for whoever needs it some day.
    I live in Sydney, using TPG as my home network provider. In order to use iMessage on my iPad, I followed the solution on this community to change to DNS to 8.8.8.8. And it works, which I thinks it's really odd and Apple never gives any explaination.
    But after I changed the DNS, downloading from the app store became really slow. My iPhone 4S can download the same app with the same network about 4 times faster than my iPad does. Initially, I thought this problem is caused by jail breaking. So I jailbroken my iPhone 4S as well (haha, this is what I learned from Apple-Think different), but the problem still. Turns out this problem is caused by the 8.8.8.8 DNS. so I changed the DNS back to my router domain, in my case 10.1.1.1 (for some people it may be 168.1.1.1), it become fast again. So you may try this way when you have the same slow download problem after change your dns to 8.8.8.8.
    I don't know why this works. I don't know why iPad needs to change the dns to use iMessage in Australia. And I don't know why download from app store become slow after the change. If you know the reason, please be kindly to tell me, I'd love to hear about it. Now I have to change my DNS back and forth to download apps quickly and use iMessage, if you have better solution for this issue, please be kindly to let me know as well. Good day mate.

  • Apps are not downloading from app store

    Hi i had a problem from app store the apps are not downloading from app store and the updates are also not downloading i had tried via wifi but also not downloading its showing waiting plzzz help mee

    Hi mallela,
    Thanks for visiting Apple Support Communities.
    If you're having trouble downloading apps from the App Store, make sure you've tried all the suggestions in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the steps in that article don't resolve your issue, try the steps in our iPhone assistant:
    http://www.apple.com/support/iphone/assistant/phone/
    Cheers,
    Jeremy

  • I cant download from app store with 3g on ios 8

    i cant download from app store with 3g on ios 8 I can download just with wifi, i don't have this problem on ios 7.1 please help me too fix it
    I need too download with 3g

    Hello, esienriqueiglesias.  
    Thank you for visiting Apple Support Communities. 
    I would need more information regarding what exact error, message or behavior that you are experiencing when attempting to download applications.  However, some applications are large in size and require a Wi-Fi connection to download.  I would recommend going through the troubleshooting steps in the attached article below.  
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jason H. 

  • HT201364 Mavericks download from App store updates fails to complete

    Hi,
    Mavericks download from App store fails to complete.  Error message explains system needs firmare update version 1.1.  A check on my updated software list says this update done.  Re-running it confirms firmware update installation succesful.  But Mavericks still says unable to complete download.  All guidance would be much appreciated.  thank you,
    Liz

    Hi Liz ..
    You're sure your Mac can upgrade to Mavericks?  > OS X Mavericks: System Requirements
    Which OS X is currently installed?
    Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
    The version is noted there.

  • Facetime 1.0.4 not signing in. I did not have facetime installed. Downloaded from app store. Will not sign in. All network working fine.... Account working fine to app store and other....

    Facetime 1.0.4 is not signing in. I did a new install as I did not have Facetime on my Mac OS X 10.6.8. Downloaded from app store. Message is: Could not sign in. Please check your network connection and try again.
    Network checked all working fine. Thanks.

    Hello ChuckLoyal,
    It sounds like you are unable to connect to FaceTime on your Mac. I would use these troubleshooting steps from the article named:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/ts4185
    Activating FaceTime for Mac
    Use your Apple ID to register and use FaceTime. FaceTime registration validates your Apple ID and email address for use with FaceTime.
    If you are unable to activate FaceTime, try the following:
    Sign in to FaceTime for Mac using a valid Apple ID. After you validate the email address for use with FaceTime, other FaceTime users can connect to you using that email address. If you encounter issues registering or using an Apple ID account:
    Ensure that you have an active Internet connection.
    Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
    Check that your email address is verified in FaceTime > Preferences.If FaceTime > Preferences shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
    Toggle FaceTime off and on in FaceTime > Preferences.
    If still unable to Sign In follow the instructions in FaceTime, Game Center, Messages on OS X: Troubleshooting Sign in
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Why can't I complete OS X 10.8 download from App Store?

    I am unable to successfully download OS X 10.8 download from App Store?  I am presnetly running 10.7.5.  Any recommendations or advice?  Thanks

    That, and another tip: Download it while physically connected to your router, not via wi-fi. It's a large file, so doing it by wi-fi introduces a long dl time, and more possible errors

  • I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    Click here and ask the iTunes Store staff for assistance.
    (102938)

  • Hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac, hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac

    hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac, hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac

    Here you can contact the developer.
    (Notice, I'm posting this line only once. Not 4 times. )

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