TS1398 iPhone wifi connection problem

My iPhone 5s recognizes my wi-fi when I am in the house but it is still working off Verizon which has a weak signal. How do I get it to work off the wi-fi when I am in the house? I just re-set the wi-fi but no change--still connecting to Verizon.

See Step 8 on this Apple support page for troubleshooting Wi-Fi.
http://support.apple.com/kb/TS1398

Similar Messages

  • Iphone wifi connection problem

    I just bought an Iphone and when it attempts a wifi connection It asks for a password to my network which I have totally forgotten. When I tried to access the setup site (192.168.1.1) a dialog box popped up with the following message "A username and password are being requested by http://192.168.1.1. The site says: "WRT54GS". I couldn't get to the setup screen because as I said I have forgotten the password. What must I do? My router is WRT54GS and I am running Vista Enterprise. Thanks, Wrogers814

    If you forgot the password ....use admin as password without any username ... if that only not works .... you need to reset the router by holding the button for few seconds ....
    Make sure that power light should be solid .....

  • TS1398 iPhone WiFi Password Problem

    I have a wireless network that I connect with on my MacBook but not on my iPhone.  When I try to login to the network I get an error message saying the password is incorrect.  This is the same password that I am using on the MacBook which works fine.  Anyone have any ideas?

    Forget the network (in settings/WiFi). Reboot the phone by holding the HOME and SLEEP buttons until an Apple logo appears, then try again.
    If that does not resolve the problem go to Settings/General/Reset - Reset Network Settings.
    BTW, if it is a 40 bit WEP key it must be key 1 (although I hope no one uses WEP anymore, regardless of key length).

  • IPhone WiFi Connection problem solved (ios v 6.1.2)

    I recently spent time going through a verry irritating problem with my iphone...  I installed a new router at home and initially all was well... my LAN connection worked... my wireless connection was strong and it took no time to get my AppleTV, iPad and my sons iPad running on the wireless network.... Then I tried to get my iPhone (4) to log on to the network.... it appeared to find the network... accepted the password.... and nothing.... I tried:
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    Restarted the router
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    Forgetting the network & inputting the password again
    Turned off the iphone and restarted it
    Restored the iPhone
    restarted the router, again...
    Eventually I decided to look at how the router was setup... so, in a browser I entered the router address: eg. 192.168.#.###. Then I went and did a reset on the router... and Voila ! the iPhone as well as all of the other devices now find and work with the Wi-Fi network...
    Hope this helps a few people and saves some time...
    Regards
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    Hi gyazgi,
    I'm sorry to hear you are having these issues with your iPhone. If you continue to have issues installing the iOS 8.1.2 update, you may find the troubleshooting steps outlined in the following article helpful:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Note: This kind of restore will erase or overwrite any data that is currently on your phone. You would want to make sure you have any important information backed up:
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
    Regards,
    - Brenden

  • IPad WiFi Connection Problems - WiFi Symbol Appears With Full Bars but I Don't Get A Checkmark?

    I was using the iPad one day and then all of a sudden it stopped connecting to the internet. The network at this hotel is very good and I've asked them about their router so it is not the router's problem.
    I go to the Settings and tap on Wi-Fi then I tap on the hotel network. After a few seconds, it says the network name beside the Wi-Fi tab and it gives me the WiFi symbol showing 3 bars. But then I never get the checkmark or tick saying everything is connected. I try going online and it says the iPad is not connected to the internet. I've tried an iPhone and it connected and got a checkmark in a few seconds. I've talked to the front desk and he took out his phone and showed me that he could connect, he even opened a page without any problems at all.
    I've been trying to find a solution for this for a long time. I've been searching Google over and over again. I turned Airplane Mode on for 1 minute, I've tried Resetting my Network settings, I've tried forgetting the network and reconnecting again, I've tried removing all restrictions from the iPad, I've rebooted the iPad A LOT, etc.
    So this is my problem for people who don't want to read the whole message:
    1. I can't connect to the internet with the iPad
    2. It shows the WiFi symbol saying its connected but I never get the checkmark or tick.
    3. It's not the router problem.
    4. I've tried other networks and it doesn't work. It just keeps on showing that loading circle right beside the network name.
    5. Do any of you know what this problem is? Or do you have a solution?
    Thank you for reading this and have a great day

    Since you are in a hotel, some of these are not applicable.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • TS1398 My wifi connection disconnects after my iPad s not in use for a period of time. I connect with my wifi with a password. Need help to connect to my wifi once and not disconnect. Thanks

    My iPad mini has problem staying connect to my wifi after I connect. It seems like after a long period of non usage I have to connect o my wifi again where as my iPhone stays connected

    Try #5.
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • New retina MacBook Pro - WiFi connectivity problems

    Dear all,
    I've recently purchased the new Haswell 13" retina MBP, and I'm having exactly the same WiFi connectivity problems the 2013 Airs had. I have a solid connection for a short time, and at irregular intervals it just drops out. All of my other devices are still connected and have no problems. I've tried with two different routers/modems, but the problem persists.
    Is this a known problem - with hopefully a software fix in the forseeable future, or do I need to return the MacBook?
    Many thanks in advance for your help,
    Nic

    I haven't got a Retina, but I do have the same wifi problem. And if you've looked at these forums, you'll see it's been going on for years and no one seems to have a handle on what the issue is. All I can say is if I were in your place I'd take it back and exchange it. You have the chance now, so take it.

  • Iconia A1-830 has a Wifi connection problem when it out to 3-5 meters

     I bought Aser Iconia A1-830 in BestBuy and after 10 days I found out the Wifi Connection problem. If you stay close to router (1-3 meters) the WiFi signal is Good (not excellent). If I go to another room - Wifi connection is Poor or disabled. I changed it for another one (the same model). The second model was perfect only 1.5 months and now it has the same wifi connection problem. Can somebody help me? Maybe the problem in my router, but why it worked 1.5 months? 

    I'm not sure what the real reason is, but I do know it's a it of a hassle getting the connectors pushed back on. They are very tiny and take some pressure to install and I could easily imagine a wire not completely tied in place moving enough to work loose. Let us know how yours comes out.

  • Any wifi connection problems with new Macbook Pro 13" models?

    I currently use a 15" Macbook Pro (about 3.5 years old) that has intermittent WiFi connection issues (intermittently loses signal). This seems to have been a very common problem with this laptop model. My kids, who use Macbooks, have no connection problems. In any case, I'd love to buy one of the new model 13-inch Macbook Pro's but hesitate because of my many issues with WiFi connectivity on my older Macbook Pro. Just wondering if anyone is experiencing connectivity problems with the new model?

    I've never had Wifi connection problems with a Macbook and now with the 13" MacBook Pro I was flabergasted when I took my MacBook down the street to a coffee house with free WiFi. I went to connect to their WiFi and found my own WiFi connection listed. I thought this odd even though I was on the same block as my apartment, my apartment is six stories up. I connected to the Coffee Shop WiFi but it was really slow so I wondered if I could connect to my own home connection. I switched it over and lo-and behold I did connect! It was a good 300 feet away! I NEVER saw this with previously owned MacBooks including the black MacBook and the MacBook offered just before they moved the MacBook up to the Pro series.
    So I'd say they have improved the WiFi nicely.

  • N95 8BG "WiFi Connection problems" and "Web: no ga...

    Like many users, I could not get my new Nokia (N95 8GB) to work with my WiFi. After many attempts, using the various ideas posted, I came up with a solution that works reliably for me.
    First lets deal with "WiFi Connection problems"
    Menu/Tools/Settings/Connection/Wireless LAN
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    'Scan for networks' = 'Every 5 minutes'
    Some users have suggested choosing 'Advanced Settings' from the 'Options' menu, changing 'Automatic configuration' to 'Disabled' and the either setting 'RTS threshold' to '2346', or setting 'Power saving' to 'Disabled'. I tried both of these but they did not make any difference in my case. However they may make a difference for you, hence their inclusion here.
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    The values you enter in 'IPv4 settings', depend upon your network/router settings, and whether you have a DHCP server or not.
    Assume your a router IP Address, on the LAN side, is 192.168.0.1, and that it has a DHCP server set to serve addresses in the range 192.168.0.64 to 192.168.0.192, using subnet 255,255,255,0. Since the mobile does not seem able to get an IP Address from the DHCP server we give it a static address 192.168.0.55. Notice this is outside the range sereved by te DHCP server to avoid conflicts.
    We end up with:
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    'Subnet mask' = '255,255,255,0'
    'Default gateway' = '192.168.0.1'
    'DNS address' = 'user defined'
    'Primary DNS address' = '192.168.0.1'
    'Secondary DNS address' = '0.0.0.0'
    I used something similar and was at last able to browse the web via wifi.
    I hope all of the above helps someone out there.

    I have just experienced this problem having been using the WiFi network for months without problems. I tries all the suggestions on these forums including the power settings, turning off WEP, and the fixed IP suggestion and none worked. I even reinstalled the firmware and reconfigured everything. It turned out to be the router. I had rebooted it several times to no effect but the DHCP always gave the N95 the same IP address lease. So I changed the range of IP addresses the DHCP could lease and restarted the N95. It got a new IP and was back working again.
    If at first you don't succeed, try again. Then quit. There's no use being a damn fool about it.
    -- W.C. Fields

  • Chronic Wifi Connectivity Problems

    My late 2011 MBP has been having chronic wifi connectivity problems ever since I got it, although I have really only begun to see the full extent. I bought it in late April 2012, so I am still covered by my one year warranty.
    Problems are as follows:
    Will not connect to certain areas. I am okay in my dorm, at my house, and several friend's houses, but it won't connect anywhere else on campus. (You can imagine that this is a problem.)
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    About every month, like clockwork, the wifi stops working altogether. It won't give me an IP address and the only solution is to clean reinstall OS. Which is getting very annoying.
    Additional Information:
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    I took the MBP to a Genius Bar when the wifi completely went out and the only solution they had was to clean reinstall the OS. This involves completely wiping the harddrive and reinstalling, not reinstalling over top of what is already there.
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    Thank you for your help!

    Hey RJS568999,
    I found that if you can connect to your Wi-Fi router, but are having issues with webpages loading, sending or receiving email, etc., Apple recommends you use Wireless Diagnostics, included with OS X Mountain Lion v10.8.4 and later.
    You can read more about it here:
    About Wireless Diagnostics
    http://support.apple.com/kb/HT5606
    Cheers,
    Delgadoh

  • WiFi connection problem testing

    I am also one of many having the intermittent WiFi connection problem at home.
    From a technical testing mode. Get the free the "FreePing" application by Marcel Lanz in the app store.
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    Hi,
    You should be debugging the driver / contact the vendor. Seems like netrtwlanu is realtek based chipset.
    The abort points to this driver (at least the PC). 
    Regards,
    Balaji.

  • Wifi connection problem better with full battery

    I have a macbook air I bought in 2012  (1.7 GHz Intel Core i5, 4 Gb memory) I know there are a lot of problems with other users complaining of wifi connecting problems. I have experienced the same problem but only when my battery charge is less than 98%. After my macbook has been on sleep for several hours, and has not been plugged in, the battery slowly drains and when I try to use it, it refuses to connect to any wifi connection. But as soon as I charge it up to 100% then it automatically connects, without having to restart it. Just wondering if anyone else has experienced this and if there has been any other answers from Apple regarding a potential fix for this issue....

    Try this and it should reset your printer.  On the front panel press the * and the # key at the same time, then press 1,2,3 in that order on the touch screen touch the left arrow button twice which will take you to the reset menu then press ok.  Press the left arrow two more times and it should say "semi-full reset" press ok and this will be performed.  The printer should shut down and will have to be turned back on, it will ask you for your language and your country the printer should initialize itself and should print an alignment page. NOTE: any speed dial numbers will be lost when you perform the semi-full reset.
    I was an HP employee
    If I have helped you solve your issue please mark it as solved
    **Say Thanks By Clicking on the Kudos Star**

  • Wifi connection problem with my iphone 4S

    please help me with my iphone 4S wi fi connection problem:
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    For Others who may attempt to help here... See this Discussion.
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  • IOS 6 wifi connectivity problem with iPhone 4s

    After recently updating both my iPad 3 and iPhone 4S to iOS 6, I began to have problems with my wifi connection on my iPhone. When trying to connect to my home wifi, the iPhone seems to connect but then brings up the "Log In" screen with an Apple website loaded saying the page cannot be found. However my iPad, again also recently updated to iOS 6, has no problem connecting to wifi. Has anyone else experienced this conflict and is Apple working to correct this? My router is a standard U-Verse "2 wire" device. I have performed all the quick fixes I could think of such as restarting the router, restarting my phone etc. please help!

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