TS1398 my ipad is connected to my wifi, but can't access the internet.

When I am in the same room as my wireless router, my Ipad accesses the internet correctly. When I go into a room where my Ipad and laptop couldn't reach my router, I installed an extender. Now, my laptop and my wife's Ipad can access the internet, but my Ipad can't. What should I do?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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MY APPLE TV SHOWS THAT iT IS CONNECTED TO MY WIFI, BUT CAN NOT ACCESS THE INTERNET

my apple tv found my wifi, but can not access the internet??

I have been on the phone with Apple, done all of the trouble shooting they have recomended. When I attempt to connect it to the internet I get a message reading "your apple tv is connected to your wi-fi but cannot connect to the internet. I have plugged the modem right into the apple tv and it still won't work. This is the second device I've used. (apple gave me a new one after the first didn't work). I just thought there might be someone out there who had the same issue and knows how to resolve it.

My ipod will connect to my wifi, but it cant access the internet

Okay my problem is, that my ipod touch 4th gen, will connect to my wifi, it will even have full bars, but when I try to go onto the internet, it says "Safari cannot open the page because it is not connected to the Internet." What is wrong and how do I fix it?

- Can you connect to other networks?
- Have y successfully connect to this network before?
- Try powering off and then back on your router.
- Reset your iPod. Nothing will be lost:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Reset network setting on the iPod: Settings>General>Reset>Reset Network Settings
- Try the troubleshootin here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

Macbook pro connects to iphone through bluetooth but can't access the internet

Hello, I have a macbook pro 10.6 and an iphone 3gs 4.3.3. I used to be able to connect the macbook to the iphone through bluetooth using personal hotspot and access the internet but one day it just stopped working. I have tried turning them off and on, disconnecting bluetooth etc but nothing has worked so far. I have tried connecting my iphone to my ipad2 through bluetooth, it works great. The iphone to the macbook through usb and it works great as well. I have tried connecting another iphone to my macbook through bluetooth and it doesn't work. The bluetooth on my macbook seems to be the problem
Well, to be more precise, the macbook sees the iphones, connects to them through bluetooth, the blue bar appears on the iphones screens but the computer wont access the internet.
Any idea?
Thank you very much.

SUCCESS!!!!!
I visited my brother-in-law yesterday and attempted to connect with his secure network. By sheer luck, he is using the exact same model LinkSys router. My iPhone connected first time--so the iPhone was eliminated as a source of the problem.
I didn't do a lot of troubleshooting at his house, but I did notice that his network was set for both dynamic DHCP and dynamic DNS. I know that either or both of Windstream (my ISP) and my broadband modem requires a pair of static DNS addresses.
Sure enough, delving real deep into Windstream's support site, I discovered a LinkSys router DNS help page, specifying how to set static DNS addresses in LinkSys routers. I then accessed my router, enterd the known static addresses, saved the router settings, then rebooted the iPhone and connected to the network.
SUCCESS!!!
Thanks to Jane, who suggested it was an ISP issue, Jason, and all at Apple support. dumonj, I'll email you directly. Try this suggestion and see if it helps.

Connected to WiFi but can not get the internet

I'm really hoping that someone can help. I bought my Ipad yesterday but am unable to connect to the internet. I have connected to my WiFi and have full signal strenght but when I go on Safari it tells me that I'm not connected. I have tried changing some of my settings but can only get as far as the message 'Cannot open page - Safari could not open the page because the server stopped responding' I also have the same problem with my Iphone and Ipod touch, I have never tried to sort these as don't need the internet on them. I have tried updating my Itunes and Ipad, both are now fully updated. My internet is working fine on any computer that is not apple... Please help, im pulling my hair out here.
Many thanks

What do you see if you go to Settings > WiFi and touch the ">" next to your network name?
If you touch the ">" you will get the details of your network connection. Things like the type of IP address allocation (DHCP, Static, Bootp), assigned IP Address, Subnet Mask, Router address, DNS addresses, etc.
Please report what you see there.
Also please identify the make, model and type of router you have.
Do you know what kind of security you are using on your router? None, WEP, WPA, WPA2?
When you said, "I have tried changing some of my settings", what did you do?

I have a 2nd generation iPod touch and it shows to be connected to WiFi but will not access the internet, please tell me what i can do, because i use this device for work and it make things difficult that it will not work now. Please help, thank you!

I really need help, my ipod shows to connect to the WiFi but then it will not let me use the interent it says no connection but according to my screen i have WiFi connection, i am very confused an i would really appriciate it if someone could help me sort out this problem so i can start using my iPod for work again.

Even though the iPod shows as been connected, it might not have actually received a valid IP address via DHCP from your Wi-Fi access point or router. Head to Settings -> Wi-Fi and tap the > next to the network you are connected. If 169.xxx.xxx.xxx is listed for an IP Address, then your iPod did not receive a valid IP address. To correct this you can reboot your router by unplugging it from power for about 30 seconds.
It wouldn't hurt to also reset your iPod. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
See here for more troubleshooting assistance.
iOS: Troubleshooting Wi-Fi networks and connections
B-rock

Tried everything - says its connected, but can't access the internet

I have set up my wireless correctly. I went in and changed the name of SSID, and put a WEP password on it. I have the Default IP as 192.168.1.1 and starting IP at 192.168.1.100
I pinged 192.168.1.1 and it was fine. I then pinged the 4.2.2.2 and it timed out. So I downloaded the firmware and upgraded it successfully. Tried the ping again and got the same result. Also, when I connect the modem to the router, then the router to my computer the internet doesn't work. I have to bypass the router and just use the modem.
I have reset the router multiple times - it is hard to set up because in my building there seems to be someone else nearby who has a linksys router with the same default IP and they don't have a password or anything so it's hard to decide which one to connect to to set up.
either way, nothing has worked. Any ideas?!?!

Whats the model number of your Router. When you Hardwired you Computer to the Router you still dont have a access to internet. This means your router is not configured properly.
If your Internet Service Providor is Cable follow this link
If your Internet Service Providor is DSL follow this link
Here are the wireless settings which you can set on your router, Assuming you have a G series router, Follow this steps.
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave username blank & in password use admin in lower case...
For Wireless Settings, please do the following : -
Click on the Wireless tab
- Wireless Network mode should be mixed...
- Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbours network...
- Set the Wireless channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on Save Settings...
Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...
For Wireless Security : -
Click on the Sub tab under Wireless > Wireless Security...
Change the Wireless security mode to WEP, Encryption should be 64 bit.Leave the passphrase blank, don't type in anything...Under WEP Key 1 type in any 10 numbers please(numbers only and no letters eg: your 10 digit phone number) and click on save settings...
Please make a note of WEP Key 1 as this is the Security Key for the Wireless Network...
Click on Advanced Wireless Settings
Change the Beacon Interval to 75 >>Change the Fragmentation Threshold to 2304, Change the RTS Threshold to 2304 >>Click on "Save Settings"...
Now see if you can locate your Wireless Network and attempt to connect...

I cannot retrieve the password for the wifi connection on my imac and so cannot access the internet with my ipad at home. I have a cable modem. Help please!

I cannot retrieve the password for the wifi connection on my imac and so cannot access the internet with my ipad at home. I have a cable modem. Help please!

If you mean that you cannot remember the password for your WiFi network this will work for you - or it should work if you are the administrator on the Mac.
You will need to be logged in as the administrator on your Mac and you must know the password - Open Keychain Access on your Mac in the utilities folder, click on Passwords. Find the Airport Network Password listed on the right. Double click on it. Click on show password in the the window that pops up. Enter your administrator password when prompted and click allow.
If Keychain is locked - you must enter the administrator password there as well to unlock it and access the password.
If you have set the Mac up for Internet Sharing for the iPad to share the Mac's connection, just create a new network On the Mac with Internet sharing and a new password.

TS1398 I have connected my iPad 2 to my Mac Air over blue tooth. Booth say they are connected to each other. But I can not access the internet on the IPAD. I can connect over blue tooth from my iPhone to my iPad with no issue. Any thoughts? Thank you

I am trying to connect my Ipad 2 to my Mac Air over bluetooth.
I can connect them to each other, and both machines say they are connected over bluetooth.
However I can not access the internet on the Ipad...says it is not connected to the internet.
Does anyone know if you can fix this?
THank you

Yes I tried this manyfold. But did not work. Reading on, I took Tesserac's advice. Shut down router and computer.
Start router after 15 minutes and wait another 10 minutes before starting the computer.
Et voila.... everything is back in working order,
Regards form Curacao, Dutch Caribean.
Pete van Linden

TS1398 When my iphone connects to wifi, everything else in my house will not connect to the internet. They all show 3 to 4 bars on connection strength, but unable to access the internet. The second I turn off the wifi on my iphone, everything runs perfec

When my iphone connects to wifi, everything else in my house will not connect to the internet. They all show 3 to 4 bars on connection strength, but unable to access the internet. The second I turn off the wifi on my iphone, everything in my house runs fine. What is going on?

Had a similar problem a number of years ago with a laptop my daughter had. The probelm turned out to be the router. What kind of router do you have? Have you checked for firmware updates, or at least tried re-booting it?

Networks will "connect" over Wifi, but DNS resolution is impossible and I can't access the internet.

My OSX 10.7.5 iMac (late 2011) will connect to my university's wireless network and thinks it's connected to the internet, but cannot resolve any DNS - and cannot actually access the internet on any browser or internet-utilising app. My university has 2 networks, a regular wifi one and an eduroam one. I have the same problem on both networks. My MacBook, running Snow Leopard, and my iPad (latest software) both connect to both networks just fine.
Because it's my university's network, i can't reset my router or anything like that. I'm in halls. I don't think it's a network issue, because all my other devices are fine.
I've searched high and low on these forums but haven't found anyone having exactly the same problem as me - I've heard of odd few minutes of people losing their connections in this manner, but my computer's been down now for hours and nothing. I've restarted it many times, even once in "Recovery Mode" and I'm getting nothing. I've followed instructions to flush my DNS cache, renew DHCP leases, I've tried manually inputting various DNSes I've found (eg the 8.8.8.8 and 8.8.4.4 google ones), none of which have worked.
Using terminal, I can't ping either an http:// domain, or an IP address. Both get "timed out" as a response. I can't access the internet on any browser (chrome, safari, firefox), my google mail notifier, Skype, or my twitter app. Or anything else.
I'm relatively computer literate, but I'm not particularly code-savvy, so I'd really appreciate it if I could get some step-by step help on here, bearing in mind what I've already tried. I'm really worried, because it all seems to have happened completely out of the blue. Last time I updated was some time a couple weeks ago; I update whenever my software update beeps at me.
Thanks.
link.

Go step by step and test.
1.Power Cycle
   Power off the router. Unplug it from the wall. Wait a while.
   Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
   It will take a while.
Restart the computer.
Start up in Safe Mode.
   http://support.apple.com/kb/PH11212?viewlocale=en_US
2. Turn off Extensions, if any.
     Safari > Preferences > Extensions
3. Turn off proxies, if selected.
     System Preference > Network > Advanced > Proxies Tab
     Under "Select Protocol", uncheck any box if selected.
     Click "OK" then "Apply"
4. Uninstall anti-virus software, if any.

Connected to wifi but can't access internet

My MacBook connects to the internet through wifi, but ipod, iphone and ipad only connect. Even though the bars are there indicating connection, I can't access the internet on any of the 3 devices. When I reset the router it the devices can access the Internet for a while, but then i lose access again. Hmmm?

We got our son's working yesterday. It didn't dawn on me until many hours later that I kept giving the router password instead of the Hex key for the I-touch password Entry. We had to supply the Hex Key. We use WEP as a security mode and both password and Hex key are in Hexidecimal format. I hope this helps you and saves you many hours of headaches.

Connected to wifi but can't access

what's wrong with my iphone connected to wifi but i can't access the internet? while my friend's ipod touch and ipad1 they can access the internet?

Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod and attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., router make/model, wifi security being used (WEP, WPA, WPA2), etc.
Does your iPhone connect to any WiFi network?

How can I access the internet on my ipad mini while wifi signal is strong, how can I access the internet on my ipad mini while wifi signal is strong

how can I access the internet on my ipad mini while wifi signal is strong,

Your question isn't clear enough. If it's a strong signal, you're good to go.

I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, can't get into the app store, or itunes. Can't download anything or receive or send e-mails. Not happy. Wish I had waited.

I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, the app store, or itunes. Can't download anything or receive or send emails. Not happy. My iPad is basically useless. Tried to erase and restore. can't even do that. whish I had waited.

Hello suzanefromnv,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario

TS1398 my ipad is connected to my wifi, but can't access the internet.

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