TS1398 My ipad is connected to the interet but I can't open Safari.

My iPad is connected to the internet but I can't open Safari. This is a new problem.

Are you sure you are connected to wifi? What happens when you try to open Safari? Have you tried a Reset?
 Cheers, Tom

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My iPad is connected to the WiFi but i can't access the internet. Please help me

Please help me with this problem

1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Settings>General>Reset>Reset All Settings

What do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet

what do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet. i have contacted apple support and they said to change from wep to wpa2 but when i change it to wpa2 and type in password and connect on my laptop it says the saved setting on this computer for the network do not match the require ments of the network

My 2nd gen works fine with WPA2 and AES encryption.
You may need to go back and start over. Reset the router back to factory defaults, log on as the admin, set up security, DHCP, and make sure the IP address pool has enough IP addresses to lease to ALL of the computers/devices that will connect to that the router.

My ipod touch is connected to the wifi but when I get on safari it says "cannot open page because not connected to internet." SOMEONE PLEASE HELP!!!!

My ipod touch is connected to the wifi but when I get on safari it says "cannot open page because not connected to internet." SOMEONE PLEASE HELP!!!!

- Reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off and then back on your router.
- Reset network settings on the iPod: Settings>General>Reset>Reset Network settings
- The troubleshjooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

I bought iPad April 2 in the past, but I can't update the device to the new version of what

I bought iPad April 2 in the past, but I can't update the device to the new version of what

What version do you have? The latest is 4.3.5. iOS 5 will be available next week.

Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email" I did not follow the link but I can't quit safari. Can't shut down either Safari stops my request

Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email" I did not follow the link but I can't quit safari. Can't shut down either Safari stops my request. How do I get Safari to be normal again?

Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email" I did not follow the link but I can't quit safari. Can't shut down either Safari stops my request. How do I get Safari to be normal again?

TS1398 My ipad is connected to the wi-fi and i can it thruogh my apps but my notifications bar does not show the icon and unable to download apps from app store

I have an ipad 3 wifi+cellular,recently my ipad though connected to the wi-fi stopped showing the wi-fi icon on the top bar.I can use the internet on safari and other apps,but unable to download apps from store

Are you sure that your iPad is connected to WiFi? It may be using cellular data.
Go to Settings > WiFi and see if you are connected.

My ipad is connected to the wifi but while I start to browse it shows "Server stopped responding". I can't access any thing online!

My ipad is connected to the wifi. But I can't access anything since it shows SERVER STOPPED RESPONDING! Please help me to solve this thing!

Try here > iOS: Troubleshooting Wi-Fi networks and connections

A mac, a laptop and a pc can connect to the net, but pc can not conenct to mac or laptop

It's tricky. I have a wireless wrt54g router working off of a comcast cable modem. I have the mac, the laptop and the pc all wired into it. The mac (os X) and the laptop (windows XP) can see and talk to each other and connect to the net. The pc downstairs (windows XP, same version as laptop) can connect to the net, but not to the mac or the lap top, yet it does show up in the network windows of both. I ran the windows network diagnostic and it told me that Default IP Gateway 192.161.1.1 passed, but IP Address 192.168.1.101 failed. I checked the router and the starting IP Address is 192.161.1.100 The same diagnostic on the laptop tells me that IP Address 192.168.1.108 passed. Can anyone tell me why IP Address 192.168.1.101 failed? As far as I can tell both the laptop and the pc have the same internet settings. Thanks Mark

Yes, they need to run bonjour for windows.
The Extreme should also use all short names, no spaces and pure alphanumeric.. it has to meet SMB standard.
Hard disk should also conform to that.
Open Windows Explorer and type directly into the address the name or the IP of the AE.
\\AEName or \\AEIPaddress (replacing with actual name or IP).
If that fails.. try ping.. open a command windows and ping the AE by name or IP.
You can be pretty sure any failure is caused by name issues or firewall issues.. turn off all firewalls and force the computers to home location.

I'm connected to the network, but still can't get online!

I use airport to connect to the internet in my home. I have a very strong signal and my computer says I'm connected to the network, but I still can't connect to the internet. It just stopped working. Running diagnostics doesn't help- it just tells me to restart the device, which I've done over and over to no avail.
iMac Mac OS X (10.4.10)

Am a newbie but somethings may work here, Go to dock preferences and to network and to your airport connection window.
You have a green light signal in network status window? If it is yellow or red it is unavailable. If your connection is full of traffic, this may effect connection.
In window you may need to type in optional search domains. Your provider should tell you this no one else~ They would also walk you through your connection failures. If it is yellow and you connect to your provider's router and don't have your own router, this number may not appear in your connection information. You need to tell them their router is down so they can fix it. They may not find out if pings come back. Pings may also be cached (I am not sure but it might) so it may take them a while to find out if you don't tell them. I would call your provider. Maybe empty your preferences in your browser. You may have cookies or garbage to empty there. Use another browser.
iMac Mac OS X (10.4.10)

HT3775 I want to open a download a file to listen the music but I can't open the file. what should I do?

Hi,
I need to open the file, but it is not opening could you please help me out.

The paucity of details is amazing. Computer, OS, file type, etc. will go a long way in getting a solution.

I transfered a picture folder to my tc and now it occupies space on the tc but I can't open it. I there a solution for this?

I transfered a picture folder to my Time Capsule (3Gbit) from a external USB, drive thru my Macbook Pro, and now it occupies space on the Time Capsule but I can't open it. Is there a solution for this?

This is super fun with Yosemite.. that cannot open files on network drives..
Have you got the drive mounted in Finder?
Try and change the permissions of the folder in TC.. but I am not sure you are going to find this easy.
I think the best way to fix this is to copy the whole lot back to the external USB via the terminal using a full root login.
So open terminal.. type sudo su
Type in your main administrator password.
Then you can use any of the command line copy tools.. I have just done this with rsync..
The command is rsync -av /source/* /destination/
You should mount both the source and destination in finder.. and you can then drag the folder into the command line.. it will then copy the exact source and destination you want.

TS1398 my ipad is connected to my wifi, but can't access the internet.

When I am in the same room as my wireless router, my Ipad accesses the internet correctly. When I go into a room where my Ipad and laptop couldn't reach my router, I installed an extender. Now, my laptop and my wife's Ipad can access the internet, but my Ipad can't. What should I do?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS1398 My macbook is connected to the internet, but my iPad just stopped connecting. I have "forgotten" the network and restarted, and I have "turned off" the iPad. It still says it's not connected to the internet, but the wifi signal is strong.

My ipad was working, and then just said it wasn't connected to the internet. I have forgotten the network and rejoined, I have turned off the ipad (slid on the arrow), and still no luck. The macbook is working with no problem. Help.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS1398 Why can I still connect to the internet, but I can no longer connect to the iTunes store?

My family recently gave me an iPad for Mother's Day. It's been really awesome, but suddenly today I began getting an error: "Cannot connect to iTunes Store."
The process looks great right up to the download. Then, after the icon appears with the status bar, just before you would expect the status bar to start filling out...BAM, error!
I can connect to the internet just fine. I am able to sync via WiFi without trouble. I'm pretty sure I have tried all the troubleshooting on-and-offs. I even did a restore.
Am I missing something? Why would it work fine one minute and get all quirky the next?
Help me Obi-wan Kenobi; you're my only hope.

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS1398 My ipad is connected to the interet but I can't open Safari.

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