TS1398 My iPad Mini is not connecting to the internet thru an Airport Express

I have an Airport express at my office, and another one at home. I can easily connect to the internet with the airport at home, but I cannot get the internet at work. The mini is connecting to the base, but not the internet. I tried all the trouble shooting steps here: http://support.apple.com/kb/TS1398, but none of them worked. Any suggestions?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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My iPad mini will not connect to the internet, My iPad mini will not connect to the internet

My iPad mini says my password to my internet router is incorrect. It's not incorrect. Help

Hello Courtney Devers,
It sounds like you are unable to join your Wi-Fi network with the error message saying the password is incorrect. I recommend these troubleshooting steps from the article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If the issue persists I would next try the steps from this section down toward the bottom:
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
Take care,
Sterling

My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing. What can I do about this.

My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing. What can I do about this?

Hey Dr kris,
Thanks for the question, and welcome to Apple Support Communities.
I understand that you are having issues connecting to Wi-Fi networks with your iPad mini. The following troubleshooting assistant may lead to a resolution:
Apple - Support - iPhone - Join a network Assistant
http://www.apple.com/support/iphone/assistant/wifi/
For more in-depth troubleshooting, refer to the following article (refer to the "Unable to connect to a Wi-Fi network):
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks,
Matt M.

My ipad 2 will not connect to the internet I've tried to manually enter it but its not recognising it or finding any connections. I've reset it to factory settings twice and its not clearing it. Does anyone have any ideas??

My ipad 2 will not connect to the internet I've tried to manually enter it but its not recognising it or finding any connections. I've reset it to factory settings twice and its not clearing it. Does anyone have any ideas??

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

How on earth could I be connecting to the Internet through my airport express when it is not connected to anything?

I'm not entirely displeased with the situation but I cannot see how I could be connecting to the Internet through my airport express when the Airport is not connected to anything.
Weird huh?
I have a separate non- Airport wireless network connected to the Internet. I had previously set-up the Airport to link with this network but disconnected it (by resetting it) as music streaming was unlistenable due to frequent drop out. I now just have the Airport Express as a standalone wireless network only connecting to the stereo to stream music from devices.
My devices are only connected to the Airport network with cellular data off. Yet I can still connect to the Internet AND listen to streaming music (without drop-out no less).
I don't want to fix it but I would like to know how the frag it could happen so i don't screw it up accidentally.

I would say you still have something of the previous setup.
To be sure you don't mess up, save the configuration.. go to the top menu area of the airport utility and export configuration.. which will land on your computer.
Now you can recover at anytime to the current setup.
How it works.. that is magical ..
Open the airport utility.. edit.. and take a screenshot and post it of the following pages..
Internet wireless network
THen we can tell you how it is working.

Unable to 0pen page..message reads "that my iPad is is not connected to the internet. tried unplugging, waiting, re plugging to no avail..Help???

Why am I unable to open my page, message states that I am not connected to the internet. Checked settings, tried unplugging and waiting than replugging. Also tried shutting iPad down, waiting and turning it back on. Worked last night, tried this morning and that's when I got the above message.

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Mac mini does not connect to the internet via wifi

I currently have a Mac mini that cannot connect to the internet. I also have an iPad that is connected to the same router/modem wirelessly. I have tried the network diagnostic in the network utility app. It is showing I'm connected with green dots.. But still no luck.
Yes I tried calling the ISP, there was some issues with the service but they fixed that and it was working just fine a few hours ago but then later in the evening it stopped connecting. I know my router modem is working because I'm typing this with my iPad ..
Im going to call apple tomorrow and try to get another modem router as we'll. Just thought I would try here also..
if i if I have to restore my Mac mini to factory, will there be a way to keep my iTunes music .. .?
thanks

If yo go to Network Preferences>Wifi what IP address is specified? It should be like 192.168.1.X.
Try creating a new location and jointing the wifi network again
Using network locations (Mac OS X v10.6 and later)

My iPad mini won't connect to the internet but other devices connect perfectly fine. please help!

My iPad min wont connect to the internet but other devices work perfectly fine i tried
to:
Reset my iPad
Reset network settings
Restart my iPad
But none of them worked
please help me
iPad mini
IOS 8.1.3

Her's what I did---- Go to WiFi where connection name appears .
Open connection to see info.
Go down to where it says http proxy and turn that off.
go to main screen and connect to internet as usual.
Hope this works for you as well as it did for me!

TS1398 my iphone 5s will not connect to the internet via wifi since the latest update was performed this morning need help

unable to connect to the internet via wifi since the latest update

Hello,
Try Reseting your decive, check your settings or manually restore your iphone bu putting it in DFU mode and connecting it to iTunes there are many youtube videos on how to do this I hope it works and wish you good luck with it. If It doest call apple care.

My iPhone will not connect to the internet at my Airport Extreme station

Yesterday I updated my Aiport Extrems firmware, all configuration is the same as before, and all my macs connects fine to internet.My iPhone connect fine to the network, but will not connetc to the internet. In my neighbours network there is no problems with internet connection.
It is weard that an Apple product no more fit to another Apple product...or what?
Does anyone have a solution?

Sorry, I found the error, FIXED

TS1398 My ipad mini does not connect to certain routers, apple's advise is to configure the router. But I bought the Ipad mini to travel and wish to connect to hotspots worldwide! what to do?

Hi there,
I just bought an ipad mini, but have problems connecting to some hotspots/routers. while my other normal ipad connects everywhere!! I cannot configure these routers at these hotspots. So what to do?
hope someone can help me out.
Warm regards,
Moon

hi Timothy,
i have googled this issue, and it seems that a lot of people had the same problem with the ipad mini and they all got replacements. however I live in Curaçao and I also have applecare for this product. Where do I send it to to get a replacement. I have another Ipad, which doesn't have any connection problem at all at none of the hotspots. So it must be de ipad mini. I bought it in London UK a couple of weeks ago!
It really is not an option to have to configure routers at hotspots wherever I travel. And I did not buy it to use only at home!

I upgraded to Fiber Optic today and now my ipad mini won't connect to the internet although it shows a signal

As the title says, we changed to fiber optics today (yay! so speedy) and all our devices (Macbooks, iphones) connect just fine. My ipad mini (about 1 year old) won't connect although it finds the network on the airport effertlessly and shows full signal bars as if it is connected. For all intents and purposes it looks like it is connected, but it isn't. I have done all the usual - turned on and off (router and device), forgotten network, renewed network lease, reset network settings, reset all settings, etc. Everthing! Still not working. Help please!!!!!!

Hello Tom,
So this is the Airport Forum. Hence when you were discussing your "Airport", one assumes you are referring to the Airport Extreme or Airport Express (ie - http://www.apple.com/airport-extreme/ or http://www.apple.com/airport-express/). It is slightly confusing when Apple refers to the Airport being the wireless in devices as well as their wireless routers.
It would help us if you told us what type of connection, for instance I live in the UK and have Fibre Optic (to cabinet) and have a cable modem from Virgin Media, which I have then connected (via ethernet) an Apple Airport Extreme (6th Gen) to distribute the internet connection and my local LAN.
Maybe you had ADSL prior and are now on Fibre via cable?

Ipad mini won't connect to the internet

Once again, my ipad mini doesn't want to conect to my home network. Everything else connects fine and works great EXCEPT my ipad mini. I've followed all suggestions already on the forum, and none of them work.
Any other ideas?

If the above doesn't work:
Trouble-shoot Wi-Fi
http://support.apple.com/kb/TS1398

HT1600 my apple Tv is not connected to the internet. Apple airport is on, homesharing is on ????

How do I connect apple tv to the internet? It was connected.Apple airport is on, homesharing is on.

Home sharing has nothing to do with the network connection. What exactly is happening? Is there an error? Have you tried a reboot on router and ATV? Is the Airport up to date? Have you tried ethernet?

How can i use my simcard in the philippines on my ipad mini cellular to connect to the internet?

Pls. Help me..

Chances are you don't. Or if you do it'll cost a ton. Check your plan see if it has international data roaming.
For many the most affordable option is to purchase a SIM card locally.

TS1398 My iPad Mini is not connecting to the internet thru an Airport Express

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