TS1398 My iPhone is not showing that its connected to wi-fi at home. My laptop is connected, but the phone is only showing 3G. I've turned the phone off and on multiple times, turned wi-fi on & off multiple times, all with the same result of no wi-fi.
My iPhone is not showing that it is connected to wi-fi. My laptop is showing the wi-fi signal with a completely strong signal. I have turned the phone off & on multiple times, and have turned the wi-fi (on the phone) off & on multiple times as well, all with the same result. Help!!! Any suggestions?
Poof! It's working like normal! Thanks Lawrence! Guess I have to learn patience!
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my iphone 4s was updating to like 7.1 or 7.2 and i tried to updating by the iphone but it froze and turned off. and when i tried turning it back on the phone kept going to a screen that said plug it in to your computer i did but it froze at the screen where it says plug it into iTunes. ive tried plugging it in to the computer but the phone turns itself off in the process. my old phone broke so I need to use the 4s
Hi sgray2832,
If you are having an issue with your iPhone becoming unresponsive or turning off unexpectedly, I would suggest that you troubleshoot using the steps in this article -
iOS: Not responding or does not turn on - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
I just got my a new iphone 4 from O2. i plugged in my phone to my computer(windows 7). itunes doesnt open automatically. when i opened the itunes,its still not detecting my phone. on the phone it only shows the cable and itunes logo. please help
Did you try to remove all Apple related software and reinstall iTunes again? Removing iTunes, QuickTime, and other software components for Windows Vista and 7
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My iphone is a 16GB but it only show that its a 6.76GB capacity
My iphone is a 16GB but it only show that its a 6.76GB capacity
If it's 8GB then the 6.76 definitely sounds about right.
How Mac OS X and iOS report storage capacity
Tap Settings / General / About / Capacity -
I have only recently got my iphone, and the screen won't rotate in Safari, the ipod, photos or messaging. It works fine in games (eg Doodle Jump). The screen portrait lock is off, and i have tried turning it on and off and updating it. Why wont it rotate?
Next step is to Restore it in iTunes from your backup. If that does not work they try Restoring it as a new phone. If still no go it is a hardware failure and you will need to get it serviced.
And you are not showing the hardware lock icon on the top right of the home screen? -
i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!
Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i restored my iphone 5c and it shut off and now it wont turn back on i tried to restore it nothing its fully charged and i tried to hold the home button and lock button it shows the logo and shuts off again
1st, try to do a hard reset if that does not work try this article
http://support.apple.com/kb/ts3281 -
My Ipad wont retrieve my new emails and if I try to check passwords in Settings, the settings window only stays open open for a second or two and the automatically closes. Any help on how to fix. I tried the turn off and on trick and that didn't work either. Thanks for any help.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
my iphone5c wont charge after its been water damaged but , its showing me the apple and showing that its dead/out of battery, WHY ?
crisdeana31 wrote:
my iphone5c wont charge after its been water damaged but , its showing me the apple and showing that its dead/out of battery, WHY ?
Water damage is totally unpredictable. If it was salt water the phone is definitely dead. If it was not you MAY be able to recover it by putting it in a sealed plastic bag full of uncooked plain rice (not quick cooking or "converted") for at least a week without attempting to turn it on. Better yet, if you can get silica gel easily that works better than rice. If you have tried to turn it on it may be too late for this. -
Clicked on update software and then computer began to download the update. Now it has been have an hour and is still downloading the update. Shows that its connecting to the update server, but don't think it actually has. Im on a Mac, and have a very fast internet connection. Im not sure how long this update should take, but I feel that 30 min trying to connect to the update server is a long time. How do I fix this?
See:
* [[Software Update Failed]]
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder.<br />
You may need to delete active-update.xml and updates.xml as well if present.
Mac: /Applications/Firefox.app/updates -
My Mac book pro won't charge. But the connector is plugged in and shows that its charging but it says it has 0% but if I unplug it it will shut off. It's been like this all day but I didn't notice till I turned it on.
It's either a power adapter issue (not likely) or (more likely) a power supply problem on your MBP. Take the machine into your local Apple Store or an AASP and have them diagnose the problem.
Good luck,
Clinton -
i dropped my macbook pro off my couch and when it landed it was shut, i opened it and it was on a grey sceen so i shut it down with the button and when i turned it back on it was kind of slow but not so much anymore. i quit all of my applications before i shut down and i noticed that when there are no more things t quit and i click "hide finder" its not grey anymore it still gives me the option to hide it when i dont need to, little things bug me and i just got this laptop, i just want to know if i should be worried
I suggest you immediately make a backup of your data. You don't know if or when the computer will show some symptoms from the drop. You may want to, for piece of mind, take the computer to an authorised service center for assessment. No one here can assess any internal damage you may have done.
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My ipod touch shut off and now it wont turn back on, how do i fix that?
my ipod touch shut off and now it wont turn back on, how do i fix that?
Hey lattifahfromny,
Thanks for the question. Based on the information you have provided, the following resource may assist you:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks,
Matt M. -
In "find my iphone" i got message that its offline Although its online and all settings are OK
in "find my iphone" i got message that its offline Although its online and all settings are OK
but it not
I'll try to turn it off and on again and see if its help
I saw in other post that recommend to turn off the location service on the iPhone and than tern it on
I will update you if it helps
thank you for your support -
My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. the problem is that the power button doesn't work.
Well, that is going to make it difficult, since the first two steps of user troubleshooting require the use of the power button. I suggest you get that fixed.
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