TS1398 My iPhone's wifi connection is slow compared to my other devices at home.

My iPhone's wifi connection is slow compared to my other devices in my house. I'm ranging from 2-3.5 Mbps on the iPhone while my other devices are getting speeds of 35-40 Mbps. I'm right next to my AirPort Extreme ac. I've tried resetting every possible device. I've done a reset of my phone ( no data lost). Any suggestions?

Remove all power from the router for about 15 seconds. If that doesn't fix it check if you have MAC filtering enabled on the router. If you do the iPhone needs to be added to the Allowed list.

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After installing Mountain Lion on my MBP Retina, WiFi connection drops frequently (not happening to other devices around); it also takes a lot to reconnect after wake up.

After installing Mountain Lion on my MBP Retina, the WiFi connection drops frequently (not happening to other devices around, like on an iPhone); it also takes a lot to reconnect after wake up. Does anybody have a solution for this?

After installing Mountain Lion on my MBP Retina, the WiFi connection drops frequently (not happening to other devices around, like on an iPhone); it also takes a lot to reconnect after wake up. Does anybody have a solution for this?

TS1398 My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet. It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet. It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS1398 Since upgrading to ios6, all apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device. It's an ios

Since upgrading to ios6, all the family's apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device and we have to reconnect through settings. This appears to be an ios6 software issue.
Is there a solution to this wifi connection issue or do we wait for a software fix?
I'd hate to think Apple is going down the Microsoft path, of passing untested software onto the user. What ever happened to Regression Testing, to ensure the existing functionality remains intact?
I bought into the Apple dream, because it was intuitive, reliable & enjoyable to use, all the things that Microsoft windows isn't.
Other issues we are experiencing are, Games are stuttering and the kids really miss the old YouTube app.
Please Mr Browett, sort these issues out.

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
~~~~~~~~~~~~~~~~
YouTube is not now part of iOS 6.
However, you can go to the App Store and do a search using YouTube. You can download several YouTube apps: YouTube (for the iPhone, a IPad app is in work), several users like Jasmine and YouPlayer.
 Cheers, Tom

Why does my iphone loss WIFI connection when I leave the room? When other mobile devices stay connected?

Why does my IPhone loss WIFI connection when I leave the room? When other mobile devices stay connected?
I can not send text messages to other IPhones if I do not have wifi or 3G on, the texts are sent as emails.

Hey Linders1987,
Welcome to the Apple Support Communities! I understand that you are experiencing issues with Wi-Fi on your iPhone 5. The following resource may provide a solution:
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
http://support.apple.com/en-us/TS1398
Wi-Fi disconnects or signal strength is less than expected
Move closer to the Wi-Fi router (access point).
Check for sources of potential interference.
Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Thanks,
Matt M.

When I don't use my iphone, my wifi connection stops

since a few days my wifi connection stops when I don't use my Iphone. So when someone send me a messag with whatsapp I don't receive it untill I turn on, use my iphone back. What do I have to do so that my wifi is always on? I did'nt change anything on my Iphone, but it does'nt work since a few days.

I just don't understand one thing. Before last week I had no problems about it (I had wifi all the time, even when I did'nt use my iphone, and now (when I came back from holiday) it does'nt go anymore. So buying a iphone wasn't a good idea. I have wifi, but if I don't use my iphone it is not possibel to reach me because the wifi falls off.
I understand that it is for saving the battery. But I still don't understand that it stops working (my wifi).
when I don't use my iphone, my wifi connection stops

TS1398 I cannot connect to iTunes store but all other devices are connecting to wifi and working great in household???

I cannot connect to iTunes store but all other devices are connecting to wifi and working great in household???

It has been saying this message for weeks so I don't think it's that iTunes is down...thank you though! I have 3 iPads, I phone, and iPod that I cannot connect to iTunes on and am beyond frustrated -ready to return items at this point...

I have an iPad MD371Y. Since when I installed the iOS 6 I'm fading problem with the WiFi connection. The line fall everytime the device go on automatic stand by (if i do not touch it for 5 min). Can somebody be of Help?

I have an iPad MD371Y. Since when I installed the iOS 6 I'm fading problem with the WiFi connection. The line fall everytime the device go on automatic stand by (if i do not touch it for 5 min). Can somebody be of Help?

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Envy 4500 wireless printer wifi connection too strong! Cancels all other users

Inave wireless printer connected to e wifi, also 2 iPads and iPhone on wifi. The printer over powers the other items and makes using the pads and phone difficult how do I change the settings on the printer as per the network recommendation

Hello jsimps0110,
Welcome to the HP Forums! I understand you are unable to connect your Envy 4500 over a wireless connection. Looks like you have tried a couple of troubleshooting steps to try and fix this issue.
Please follow this HP document on 'Unable to find printer' Over A Wireless Connection.
Make sure you have turned off any Firewalls or Anti-Virus on your computer.
If this document doesn't resolve your issue, then I would suggest connecting this printer with a USB cord. After you have performed this step, try Convert USB To A Wireless Connection.
Please inform me your troubleshooting steps.
I worked on behalf of HP.

I can no longer connect to the internet from any other device.

Having successfully upgraded to OS X Mavericks from Snow Leopard I can now no longer connect to the internet from any other device. I have an iPhone 4S, a Galaxy Tab, and an internet radio, none of which can connect to the internet since the upgrade. They connect to my BT Home Hub without a hitch, it’s just that they do not connect at all to any website. All was fine before the update.
The upgrade was to my iMac and that’s fine, no connection or surfing issues.

Hi t0ad1e,
The article below may be able to help you troubleshoot your Wi-Fi issue with the iPhone:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including
previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
Have a great day!
- Judy

I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. Where can I download ios 4.3.5 from?

I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. My pc didn't create a backup before updating software so I can't revert back to ios 4.3.5 from there, where can I download ios 4.3.5 from?

I tried just about everything and finally brought my Ipod touch to the apple store. The tech installed ios 4.3.5 but still no WIFI. He recommended a $149 exchange - not really a bad deal with a new battery and 90 day warranty, but I thought I'd try again.
The "solution" was bizarre. On YouTube was a fix involving taking the motherboard out and heating the wifi components with a heat gun.
I did not like that idea, but another involved turning it off, putting it in the freezer for five minutes and restarting. It worked! I must admit the fix does not work reliably, so I may still go for the exchange. Still, I am now convinced that it is a hardware problem. i remember back in the old days, TV repairmen sprayed a suspected bad resistor with Freon. The chilled component would work long enough to identify what needed replacement. Perhaps something similar is happening here.
For anyone wanting to try this, I found it more convenient to place the back of my ipod on a frozen cold pack until the wifi is restored. It seems to happen when condensation forms on the face. I used a towel to wipe off the moisture so as not to add to the problem.

TS3276 I am connected to internet...all other devices receive emails except my main computer. Any ideas why?

I am connected to internet...all other devices receive emails (ipad, iphone). However, my main computer will not receive emails anymore. Why?

Ok. So this is interesting.
Previously, I had checked my storage with Yahoo Mail Plus and I had tons of available space.
Similar to this post, I sent an email to Yahoo Mail customer service outlining my problem. Did not receive a response.
Despite my Yahoo Mail Plus account showing plenty of available space, I decided to clean-up (delete emails and delete the resulting Trash) the various folders in the Yahoo Mail Plus account.
While deleting emails from the Sent folder and Spam folder in Yahoo Mail Plus, my Mac Mail started uploading my inbox from Yahoo Mail Plus.
I don't know if someone at Yahoo Mail "fixed something" in response to my customer service email or whether Yahoo Mail wasn't allowing Mac Mail to upload my Inbox due to some "folder sublimit" issue that wasn't readily apparent (which was "resolved" when I started cleaning up the Yahoo Mail folders).
I know it wasn't the overall storage that shows on your Yahoo Mail account because I checked that as one of the first things.
Anyway, I'm back up and running. Thanks for responding and working with me to try to figure this out.

I have iCloud successfully set up my Mac and iPhone iPad. Mac will not transfer to my other devices. Other devices transfer successfully. I have checked my iCloud setting on my Mac, but cannot see a problem. Can you help me?

I have iCloud successfully set up my Mac and iPhone iPad. Mac will not transfer to my other devices. Other devices transfer successfully. I have checked my iCloud setting on my Mac, but cannot see a problem. Can you help me?

If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141

My iPhone 5 won't discover my iPad or any other devices via Bluetooth. Has anyone else experienced this?

My iPhone 5 won't discover my iPad or any other devices via Bluetooth. Has anyone else experienced this?

You haven't said which generation iPad you have, but this article might help you regardless:
http://support.apple.com/kb/HT3647
I imagine Keynote Remote uses Audio/Video Remote Control Profile which should be available on both your iPhone and iPad.
I think you're saying that since you got the new iPhone 5, these two things occur:
1. Your iPhone cannot discover your iPad
2. Your iPad cannot discover your iPhone.
If that's true, when you turn on Bluetooth on each of the devices, you might see old devices listed that are no longer used. If you do, I suggest clicking the white arrow to the right of such devices and clicking "Forget this device".

I have an iPhone, an iPad, 2 iPad mini's and 2 iPod Touch's that all share the same apple id. I want to separate the iPhone so that texts are not seen on the other devices but I still want them to have the iMessage ability. How do I do that?

I have an iPhone, an iPad, 2 iPad mini's and 2 iPod Touch's that all share the same apple id. I want to separate the iPhone so that texts are not seen on the other devices but I still want them to have the iMessage ability. How do I do that?

Not sure if you can have 2 Apple ids contact Apple.com/I'd You may to set IPhone up as new with a different Apple ID & password. Bsydd uk

TS1398 My iPhone's wifi connection is slow compared to my other devices at home.

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