TS1398 my iphone turned off when using wifi

my iphone turned off when using wifi

That sounds like you have internal damage in the SIM card slot. Try taking the phone to an Apple store for evaluation. Make a genius bar appointment first at http://apple.com/retail.

Similar Messages

  • Device gets turned off when using data on mobile

    device gets turned off when using data on mobile... and not responding,i.e., if we hold the power button also there was no response,not getting on... when I connect it to charger,after 10min it gets automatically turning on.otherwise no chance to use the device..sometimes it gets off at 25%, sometimes at even 72% battery...seems it might be a severe problem..please suggest a solution..

    This might help:
    http://helpblog.blackberry.com/2013/02/restart-blackberry-z10/

  • Iphone switches off when using apps needing a connection

    Hi all, my first post, really hope you can help!! My iphone has been giving me trouble for some time now. It started to turn off when i am connected, via wifi or 3g, doesnt matter, it shows the little circle loader, and turns off. Also i have restored various times, and the apps simply wont open, the screen flickers and nothing happens. What could it be??
    Thanks

    More details: My phone turned itself off today for no reason, while in my pocket.
    Also, I tried using the facebook app and as usual it turned the phone off, as it does anytime an internet connection is used... but I noticed when it turns back on that it says the battery is less than 20% when its freshly been recharged... then I restart and the battery status comes back to normal.
    I'm trying a complete format, and a start from zero. Will post the results.

  • My iphone turns off when i am talking

    my iphone3gs turns off when i am talking

    Hi this post might help https://discussions.apple.com/thread/2782776?tstart=0

  • Iphone 4s turns off when using flash for photograph

    so here is my problem. i have an iPhone 4s 16gb bought back at launch in 2011. since updating to ios6 i have this dumb issue.. whenever i try and click a photo using the stock camera app (with FLASH) the phone (sometimes) just turns itself off and when i try turning it back on, it tells me i need to connect it for charging (regardless of how much juice is remaining).. when i try turning it on after a few minutes it boots up normally with the amount of battery it had prior to the shut down.. i thought that the new software updates might solve this issue but it hasnt at all.. i have searched these forums and it seems im not the only one having this issue.. even upgrading to ios7 did nothing and its still the same.. it was working fine when i had ios5 out of the box.. also when i use flash (in a low light enviorment) the images are completely washed out/ heavily overexposed.. i mean you can only see the 4 corners of the picture.. i have no covers etc on the phone just fyi.. btw this only happenes in the stock ios camera app and not any of the 3rd party apps that i have tried.. also when i use the new quick flashlight it works perfectly without issue till the battery really drians out (just fyi for a perspective).. is there like a fix that im unaware about? or apple doesn't care about 4s people anymore??

    Same thing happening here.
    iphone4s 64gb switches off when taking pictures (sometimes) (often enough to be annoying!)
    always with 10-40% of battery remaining
    it shows flat battery animation and will NOT switch on, even if holding both buttons for 2mins+
    but it turns on immediately when i connect charger, no waiting to charge
    and immediately shows 10-50% of battery that i knew it had
    it also did it once when playing music and then someone called me
    device switched off when i pressed answer button
    i am on 5.1.1 but know others on forums running 6.0.1 with same problem
    so telling me to update will be pretty stupid advice
    it did not happen on 5.0 (but that was when battery was new - 4 months old!)
    had device for 13 months so warranty/swap is out of the question
    as i paid £270 upfront for the device and still have to pay £37 per month to o2-UK for another year
    i find it disgusting that i would have to pay to have it fixed/swapped considering its not my fault
    im actually looking for a definite fix for this
    NOT the usual 'take it to apple store' babble as i cant afford that
    but we all know im not gonna get one....

  • HT1807 My iPhone turns off when I turn the GSM radio on.

    The iPhone 4 reboots when GSM radio is turned on. You can use it when it's on a charger, but turn off fast when you use the GSM radio.

    Basic troubleshooting steps as outlined in the User Guide are restart, reset, restore from backup and finally restore as a new device.  If you've tried ALL 4 of these steps and you're still having problems, by all means, bring your phone into an Apple sotre for evaluation.

  • IPhone turns off when in sleep mode

    Hi my phone turns off after being in sleep/lock mode after a few minutes. to turn back on i have to hold the home and power buttons for a few seconds.
    When the phone is charging it does NOT turn of in sleep mode.
    My Info: iphone 2g..Fw 2.1
    I read a few post on here and other forum sites that say it may be a hardware issue or battery issue....If your having this problem please reply to this post to let it be known if there is a hardware problem or just isolated incidents thanks

    Hey SurgeCentral,
    Are you using any 3rd-party accessories with the iPhone?
    Try syncing and backing up the data on the iPhone, then restore it and set it up as a new phone.
    http://docs.info.apple.com/article.html?artnum=305744
    Jason

  • My iPhone turns off when on the charger. I've tried the computer usb port and wall charger. Whenever I put it on the charger it powers off completely and attempts to turn back on but fails, then tries again and fails again, etc... solution?

    I can turn it back on but when it's on the charger it just soon turns off again. Not sure if the new update is the cause of this or not. Any solutions?

    it sure sounds like the battery is defect

  • Iphone turned off when i plugged it in to a docking station and won't turn back on

    i was going to listen to some music on my vivo docking station and my boyfriend put his iphone on the docking station and his phone just turned off and wouldnt turn back on i put mine in and the same happend.. anyway my boyfriend called apple and spoke to someone who told him to hold the home and lock button to reset the phone this didnt work he then told us to hold the home button and plug it into a computer. My boyfriends worked but had completely drained the battery so he charged it and its fine, we tried all the same things for my phone and nothing will work anyone got any ideas? Iphone 4 16gb by the way.
    Thanks

    Try to connect in recovery mode, explained in this article:
    iOS: Unable to update or restore
    If this does not work, get it serviced:
    Apple - Support - Service Answer Center

  • IPhone turning off after use

    I was wondering if anyone is have the same problem I recently started to have. When I use my phone for about 2 minutes lets say to get on facebook, when I tap the home button to close facebook my iPhone shuts down completely I have to turn the phone back on. I got it on launch day and it did it a couple of times but know its been doing it more frequently. I have had to do a hard reset a couple of time just to get it to turn back on. I am thinking about making an appointment with the genius bar. Has anyone had the same problem?
    Thanks

    I would try doing a restore first to see if its a software issue. If you still have the same problem, then take it to Apple.

  • My iphone turned off when i insert my sim card

    Pls help me

    That sounds like you have internal damage in the SIM card slot. Try taking the phone to an Apple store for evaluation. Make a genius bar appointment first at http://apple.com/retail.

  • IPhone turns off at 25-30% battery left.

    My iPhone turns off with 25% battery left and it wont turn back on until I plug it in! I have no idea what's causing this!

    ^^IGNORE THAT^^
    same problem but mine turns off when using camera with 10-45% of battery remaining
    shows flat battery animation
    will NOT turn back on until i plug charger in, then it turns on immediately showing 10-45% of battery
    seen far too many people/posts here about this with NO solution
    i had a new battery fitted 10 days ago and its still happening
    so its NOT the battery and NOT the firmware
    care to explain apple?
    or refund me the £300 upfront payment for the device + £38 per month for 2 years!!!!
    + battery replacement fee?
    i know its OUTRAGEOUS that im paying this much for a faulty device but my pointless 1 year warranty is no longer valid

  • Wifi automatically turned off when phone sleeps in iOS 5.1.1?

    Before, I used iOS 5.0.1 and wifi would keep turned on when the phone sleeps if I turn off data. This way I could always receive instant notifications. But then I sold the verizon phone and bought a used FU one, installed with iOS 5.1.1. Now wifi is automatically turned off when phone the sleeps, even when data is off. Is this how it works? Because I want to use wifi, even when the phone is off. Thanks.

    I have had and iphone 4 for the last couple of years with all the different IOS upgrades and never experienced such a thing!? I do not have a cell data plan (I even have it switched of in settings) so I rely on wifi and, even when the phone was in standby, the wifi was constantly on! and I received e-mails and skype calls as they arrived, So wifi was certainly ON!
    However, since the last upgrade to IOS 6.0 the wifi is indeed being turned off when the phone goes to sleep mode, which is very annoying!
    Any fix/workaround?
    Thanks

  • I own an iphone 3gs and it just turns off when it wants, like when its loading something? does anyone know whats the problem?

    i own an iphone 3gs and it turns off when it wants even if the phone is 100% battery, its when the phone is loading something. does anyone know my problem

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • IPhone not recognized in iTunes when using WiFi sync

    I have found that my iPhone is frequently not recognized when using WiFi sync.  The only way to sync my phone when that happens is to use the old fashioned way--connect it to my computer via USB.  Then the phone is recognized and syncs fine.  The device shows even when I take my iPhone off power.  But when I close iPhone and later reopen it and plug in my iPhone to power, often it is not recognized.  I've tried everything I can think of but nothing works.
    Any ideas?
    talbryn

    I am having the same problem.  It was working just fine and then just mysteriously stopped showing up in iTunes (my iPad still shows up & syncs via wifi just fine--it is just my iPhone).  Someone please reply soon, this is driving me nuts! Thanks in advance!!

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