TS1398 My iPhone wont allow me to turn the wifi on. I've also noticed that I have no wifi address for my phone. If that is the problem, I don't know how to tell it what my wifi address should be.
Under Settings>Wi-Fi it is showing that my Wifi is off. When i open that to turn it on, it won't allow me to slide it to the on position. It's lighter grey instead of bold, which tells me that action is not available. Under Settings>General>About it says that my Wi-Fi Address is N/A. I have figured out that it should be the very same as my Bluetooth, which also will not work, but I don't know how to program that into my iPhone
That indicates a hardware failure. Read here:
http://support.apple.com/kb/ts1559
If nothing works, you most likely have a hardware failure. Make an appointment at an Apple store to confirm.
Similar Messages
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icloud has has exclamation but I don't know how to tell what the error is? I recently selected bookmarks for syncing.
TM will show it has done a backup.. Look at the info.. when was the backup completed??
If you want more details install the widget.
A1 here.
http://pondini.org/TM/Troubleshooting.html
The time capsule though blinks amber and the Airport Utility shows blinking amber light and has a red circle with the number 1 in it.
There is an error.. probably trivial.. firmware update, default password..
Open the airport utility and find out what the error is.
Simply click the TC and see status in the summary page.. it will list all the errors and what you should do.. fix or ignore them. ie this TC has an error.. default password.. I chose to ignore.. when I "fix" the problem the LED goes green.
Here is additional TC.. it is blinking amber with faults.
Click the fault. eg default password.
You can ignore or edit .. if you click edit it will take you to the full setup where you can change the settings.
I ignored my errors and now it is green.. -
I am trying to upload pictures from my phone to my computer and I'm getting an error message that a photo is corrupted so it can't download. I don't know how to tell which of the photos is corrupted so that I can delete it and try again? Thanks!
If this is an iCloud account the Outbox only appears when sending an email, so if it is still trying I suppose it should be showing now (not sure though, hard to replicate this)
What type of email account? -
Hello, i have a problem. My boyfriend has got an iPhone 3gs but we have a problem, we don't know how to get iMessage on his phone. Do you know how we could do ?
Then you should have iMessage. Go to Settings > Messages to turn it on and set your Receive At address. Note that iMessage uses the Messages app... standard texts are gree, iMessages are blue.
http://support.apple.com/kb/HT3529 -
The whole story: The hard drive on my quite new Mac Book Pro, bought in December of 2011, crashed and burned in the Fall of 2012. I purchased a new hard drive and was informed that the only way I could have saved my "stuff" was to back it up with an external hard drive. Who knew?? I bought a G Drive Slim at the Apple store, and on their advice. BUT I really don't understand how to use it, and the instructions are completely inadequate. How can you tell when it is finished? I have educated myself on the proper way to eject the Drive, but I don't know how to tell if it is done. Or, frankly, if it is even doing anything. The white light burns steadily, no blinking, no flickering. Nothing. Thanks for help.
are you backing up files, or doing a Time machine backup, either way, the Time machine will STOP when finished and show "last backup at XXXXXX" meaning its done...... OR if when transferring files, it will show a progress bar on your desktop and vanish when files are copied.
Open up the Hitachi drive (your G drive is made by Hitachi, and the best made by the way).....and see if the files are there.
a MORE VISUAL way is to open the hard drive file, and drag and drop files INTO the Gdrive and you can see them visually be copied there as you do it.
To see your HD on your desktop GOTO FINDER......PREFERENCES....then GENERAL TAB.........check the box marked HARD DRIVES.........then your Gdrive will appear on your desktop........open it from there, and DRAG and drop files from anywhere INTO the Gdrive....... easy visual way to see the files being copied into the Gdrive. -
Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?
If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
my 2009 macbookpro has begun running very slowly, apps freeze and pages hang ... i've run EtreCheck and there are problems but don't know how to sort ... ran CleanMyMac and freed up about 30GB of space but didn't help ... ran AdwareMedic so that's been sorted but the other issues that came up on the EtreCheck I need help with however i can't figure out how to paste the results on this page
thanks thomas ... here it comes
EtreCheck version: 2.1.5 (108)
Report generated December 29, 2014 at 5:03:07 PM GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (17-inch, Early 2009) (Verified)
MacBook Pro - model: MacBookPro5,2
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1920 x 1200
NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:5:36
Disk Information: ℹ️
FUJITSU MHZ2320BH FFS G1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
[redacted]'s world too (disk0s2) / : 319.21 GB (30.39 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. iPhone
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Configuration files: ℹ️
/etc/hosts - Count: 29 - Corrupt!
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.7) [Support]
/System/Library/Extensions
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0) [Support]
/System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
[not loaded] com.kensington.mouseworks.driver.ADBID32Mouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4Mouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.USBMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0) [Support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Firewall: Path: /Library/StartupItems/Firewall
RetroRun: Path: /Library/StartupItems/RetroRun
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.CS4ServiceManager.plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.adobe.versioncueCS3.plist [Support]
[loaded] com.adobe.versioncueCS4.plist [Support]
[running] com.atomicbird.macaroni.launchd.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Support]
[loaded] com.skype.skypeinstaller.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.prosofteng.DGMonitor.plist [Support]
[running] ws.agile.1PasswordAgent.plist [Support]
User Login Items: ℹ️
CNQL1210_ButtonManager ApplicationHidden (/Library/CFMSupport/CNQL1210_ButtonManager.app)
System Events ApplicationHidden (/System/Library/CoreServices/System Events.app)
Mail Application (/Applications/Mail.app)
Firefox Application (/Applications/Firefox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader 9/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Calendar Application (/Applications/Calendar.app)
Skype Application (/Applications/Skype.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
MouseWorks Background Application (/Library/Application Support/Kensington/MouseWorks.prefPane/Contents/Resources/Support/MouseWorks Background.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
EPPEX Plugin: Version: 3.0.0.0 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
ContentUploaderPlugin: Version: 1.2 [Support]
iPhotoPhotocast: Version: 7.0
RealPlayer Plugin: Version: Unknown [Support]
PDEPrint: Version: 2.0 [Support]
DirectorShockwave: Version: 11.5.2r602 [Support]
PDF Browser Plugin: Version: 2.4.2 - SDK 10.2 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Support]
DivXBrowserPlugin: Version: 1.3 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Google Earth Web Plug-in: Version: 6.0 [Support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
User internet Plug-ins: ℹ️
QuickTime Plugin: Version: 6.5.1
fbplugin_1_0_0: Version: Unknown [Support]
Safari Extensions: ℹ️
Ultimate [Installed]
3rd Party Preference Panes: ℹ️
ASM [Support]
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Macaroni [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
G-DRIVE Mini [Local]
Total size: 999.86 GB
Total number of backups: 7
Oldest backup: 2014-07-09 00:13:07 +0000
Last backup: 2014-12-10 22:18:57 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
6% WindowServer
3% firefox
1% mds_stores
0% mdworker
0% Skype
Top Processes by Memory: ℹ️
348 MB firefox
137 MB Skype
122 MB mds_stores
120 MB com.apple.IconServicesAgent
73 MB Dropbox
Virtual Memory Information: ℹ️
1.26 GB Free RAM
1.74 GB Active RAM
477 MB Inactive RAM
543 MB Wired RAM
503 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 04:58:09 PM Self test - passed
Dec 29, 2014, 10:58:04 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105804_[redacted].hang
Dec 29, 2014, 10:54:33 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105433_[redacted].hang
Dec 29, 2014, 10:52:33 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105233_[redacted].hang
Dec 29, 2014, 10:50:24 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105024_[redacted].hang
Dec 29, 2014, 10:50:24 AM /Library/Logs/DiagnosticReports/Skype_2014-12-29-105024_[redacted].hang -
I would like to cancel my subscription for Adobe ExportPDF Subscription that I have just signed up for as it doesn't seem to work with my system. How do I do this ?many thanks suslucie
Hi Susan,
I checked using the email you provided, and there's no history of any orders under that email address. (Then, I removed your email address from you post, since this is a public forum and it's best not to broadcast contact information.)
I'll message you privately, and you can send along your email from Adobe if you'd like.
Best,
Sara -
TS1398 my ipad wont allow me to turn the wi-fi on
my ipad wont allow me to turn the wi-fi on. Any way to get it back on? please help.
Hi,
I haven't been able to replicate this issue on my iPad as thought initially it may be because you had Airplane Mode on but in doing so I did spot a bug, if you do have Airplane Mode on and then go in to Wifi and turn wifi on it won't disable Airplane mode and you are still connected to your network - how very bizarre - anyway my apologies I digress - do you get any error messages at all? Have you tried turning off your Router for a couple of mins then back on again?
Regards,
Steve -
Just purchased a Time Capsule. Had to call Comcast to disable the WIFI and have internet connection. The time capsule though blinks amber and the Airport Utility shows blinking amber light and has a red circle with the number 1 in it. After connecting, my computer tried doing a backup for the first time and it appeared that it was backing up and finished although I don't know how to check to make sure that it did backup. How do I check and shouldn't the light on the time capsule be blinking green and the airport utility show green?
TM will show it has done a backup.. Look at the info.. when was the backup completed??
If you want more details install the widget.
A1 here.
http://pondini.org/TM/Troubleshooting.html
The time capsule though blinks amber and the Airport Utility shows blinking amber light and has a red circle with the number 1 in it.
There is an error.. probably trivial.. firmware update, default password..
Open the airport utility and find out what the error is.
Simply click the TC and see status in the summary page.. it will list all the errors and what you should do.. fix or ignore them. ie this TC has an error.. default password.. I chose to ignore.. when I "fix" the problem the LED goes green.
Here is additional TC.. it is blinking amber with faults.
Click the fault. eg default password.
You can ignore or edit .. if you click edit it will take you to the full setup where you can change the settings.
I ignored my errors and now it is green.. -
In downloading iTunes onto my PC (Dell XPS 8700) with Windows 8.1 trying to sync my iPhone but receive keep receiving following error message and I just don't know how to fix: iPhone cannot be synced. You do not have enough access privileges for this operation.
I would greatly appreciate help with this matter.See if the user tip helps: https://discussions.apple.com/docs/DOC-6562
-
My 'clear history button is not working. When I click on it it doesn't do anything and the letters are gray instead of blue like usual. I've gone to every type of settings I can think of but I don't know how to fix it. Please help .
T
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
Start up disk full and I don't know how to look at what is filling it up
Hi, I have 2 questions.
My start up disk is full and I deleted a whole bunch of stuff and it didn't help. How can I see what is taking up all the space? I only have stuff in Documents (nothing in pictures, movies, desktop) and it isn't alot of stuff. I have lots of applications but I assume that has nothing to do with the start up disk.
Second question. Can I use a generic cable to connect my laptop to my Apple Studio monitor or do I need the apple one?Hi
First, and forgive me if it's obvious, but empty the trash.
Second, if you have some space left (ie, not literally 0 MB!), download and install OmniDiskSweeper. It will scan your drive and tell you where the large files are. The Applications folder is indeed part of the startup disk, so you could be taking up room there, but it's likelier to be either forgotten user files or possibly abnormally large log files resulting from a system problem.
If you have either GarageBand or iDVD, and don't use them, you can delete their large support files (themes for iDVD, audio loops for GarageBand). The GarageBand files are in /Library/Application Support/GarageBand (about 2GB), and the iDVD files are in /Library/Application Support/iDVD (about 1GB).
Matt
Matt -
I want to see movies in my HBO app. I cannot do so because the message keeps coming up that I must take the HTTP off in my wi-fi settings. I do not know how to find this in those settings. I am a novice at this whole thing, so be patient with my ignorance with techie things.
There is no HTTP in WiFi settings. Are you talking about an HTTP Proxy server? If so, this may mean that the HBO App does not work correctly if you are using a Proxy server for your internet connection. To see if you are using a proxy go to Settings > Wifi and touch the blue ">" to the right of your network name. This will bring up the network connection details. At the bottom will be information about any Proxy server that you are using.
What exactly is the error message? -
When I installed the new IOS for my I phone, the progam asked me to log in with my apple ID the problem is , the ID that was pre stablished is my old ID and it is not working any more. My question is how do I change the pre setted ID and change it for the new one?
You have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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