TS1398 My Ipod touch is not connecting to my home wifi which should automatically connect.
My ipod isn't connecting. I've tried everything like typing in my whole network information but it says no network found. Also, all of my computers and phones are connected. I am literally sitting next to my router and NOTHING happens. Any reccomendations? Please help.
If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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TS1398 New Ipod touch 4 not connecting to internet although wifi is connected
My daughter's new Ipod touch 4 will not connect to the internet. It previously did but now Safari is saying it is not connected to the internet - although it is connected to the wifi network fine, and my older Ipod which is sitting right next to it is working without any problem.
Any hints?- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections -
We bought this itouch for our daughter for Christmas (2011), It has worked fine all this time until now. All of a sudden it will not connect to our home wi fi. All the other ipods/iphones/laptops and desktop are connecting fine so I know it is not the router itself. I have tried all the standard troubleshooting tips (forgetting the network and resetting it on the ipod, turning it off an on, plugging it in and updating the software, we even restored it completely from itunes as a new ipod). It lists the network as available but then when you try to connect it just sits there with the little circle icon thing spinning, trying to connect but never does.Please help!
So you also rebooted your router correct? Does the iPod still connect okay to other networks?
B-rock -
my ipod touch will not connect to my home wi-fi internet which is locked,i've tried using the password on the router but it does not accept it.
i phoned talk talk for advice but unfortunately i would have been as well asking an axe weilding monkey high on cocaine...
appreciate any advice...
thanks.
martin.thanks for getting back so quickly.when i put password into ipod it comes up with message
"unable to join network"
the router is using AES incription.
my wi-fi is a secured connection WPA2,
i believe i should have WEP or WAP connection for it to work?
i have set up my daughters nintendo 3ds lite to internet no problem using existing connection.
talktalk said they do not support apple ipod touch sytem?
very confusing,particulary as i've bought 3 ipod touch ,,,,mmmmmmm!
thanks again.. -
My iPod touch is not connecting to my iCloud account, under iCloud settings it has my old email account and username that I have since updated and are working correctly on my iPad, any idea how I can reset this on the iPod or otherwise? This old account info keeps coming back on my iPod and messing up access to my apple account and now the icloud. last time a system restore needed to be done to fix it....
It won't give me the option to sign out of the old account, it's that light grey color that you can't click on. And since it has the old email address that it's telling me to go into to verify the account, I can't actually change it... I'm stuck
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My ipod touch is not connecting to itunes and wont turn on all i get is the apple logo when i turn it on.
How do I fix this?
can anyone help?Start her:
iOS: Not responding or does not turn on -
As said in the question, my ipod touch will not connect to the newest version of itunes. When I plug it in, my compter recognizes that a device has been connected, yet it will not show up in itunes. I didn't have this problem until I just updated to the new itunes. Someone help please!
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
It still could be cable or contacts in the iPod since different contacts/conductor are used for charging and data -
IPod Touch will not connect to wi-fi away from home
I realise this may not be a fresh topic but I've searched and cannot find an answer.
My Touch - more or less brand new - connects to my home wi-fi with no hassle. Syncs, the whole bit. Lovely.
But it won't work away from my home. It recognises wi-fi networks, let's me connect to them but won't actually let me access webpages or update my mail. The mail aspect is the biggest problem as I'm away from it most of the day and bought the Touch to solve the problem. It says it's updating but nothing is downloaded.
Accessing the internet, even with wi-fi apparently switched on, doesn't work either. I've even tried renewing leases on wi-fi networks but it still won't work. Please help.Hello
Couple reasons for why iPod Touch will not connect to WiFi Networks outside the house
1. They are using Mac Address Filtering. Which require the WiFi address in your iPod Touch to be programmed into their WiFi Router. Not much you can do to fix that unless you know who owns the network and they are willing to add you
2. The networks are running in 802.11 n Speed only mode. Thus iPod Touch will not connect as the touch only supports 802.11 B/G connections. They could also be using the old 802.11 (A) connection on the network as well
3. As stated earlier they could have outdated Firmware/Software on the router. Thus making the router out of date and not able to connect modern day devices. So if you know the owner it may be advised they contact router manufacture or their tech to update the firmware/software and see if touch connects after
4. Outdated Touch Software. Ensure you have the latest free version of the iPod Touch Software. If you have yet to get one of the paid versions you may wish to research and or see if a friend has a newer software on their touch and is able to connect to the networks you can not.
5. WiFi Network security the hot spot is using. Sometimes old standard WEP security can prevent Touch from properly connecting and getting on the network. It is recommended if you know the owner or tech that runs it to try and use WEP 128 bit 13 character password or stronger more modern day wifi security.
If they are using 40/64 bit WEP. Try adding a $ and then the password that they provide you and see if you can connect.
If you get the time please visit your local Apple retail store so they can further look into the touch and test it on the store wifi network. If for some reason it does not work there and they determine possible HW service is needed they will speak about your in warranty options. -
ipod touch will not connect to itunes @ work computer, but will connect to itunes @ home computer? why won't itunes see my ipod at work?
Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart -
My ipod touch will not connect to itunes store.. when downloading an app. message appears cannot connect to itunes store. resulting in failure of download
Try here:
Can't connect to the iTunes Store
It may be an Apple problem since ther has been other posts today wih the same problem. -
My ipod touch will not connect to wi fi.
My ipod touch will not connect to wi fi. I have tried reseting, I have the correct password. I even took my ipod back to factory and nothing. Any ideas/advice would be greatly appreciated. Thanks
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
My ipod touch will not connect to my wifi, what should i do?
My ipod touch will not connect to my wifi, what should I do?
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Do other devices successfully connect to the Internet?
Does the iPod successfully connect to other networks?
Does the iPod see the network(s)? -
How to find my ipod touch if not connected with icloud
how to find my ipod touch if not connected to iclouds
John Galt wrote:
The same way you would look for a misplaced sock. Start with the couch cushions.
ROFLMBO!!!!!! -
TS1717 ipod touch will not connect to the itunes store
can some one tell my why the ipod touch will not connect to the itunes store - just says it can not connect.
Hello, rumisha.
Here is an article that will help you troubleshoot the connection to the iTunes store you are experiencing on your iPod Touch. Scroll to the section labeled Troubleshooting on an iPhone, iPad, or iPod touch. Attempt to connect to another wifi network to see if the issue persists as this could be the cause.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Also, check the date and time. I have attached a screen shot as this could cause an issue if not set correctly.
Cheers,
Jason H. -
My ipod touch is not charging or switching on. What should I do?
My ipod touch is not charging or switching on. What should I do?
Try:
iOS: Not responding or does not turn on
If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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