TS1398 my kids disabled my ipad and I had to wait 15mins to log in, from then on I have had difficulty connecting to wifi, but can, but then I can't connect to server. I have reset network settings etc. It also did the same thing to my iphone at same ti
My iPad got disabled and once I waited the 15 minutes I logged in, but from then on I could not connect to server dispite having 2-3 bars of wifi signal. The same thing happened to my iphone5 at the same time although this had not been touched by my 3yr olds. My wifi is very intermittent and often it goes from 3g to GPRS on my iphone. I have reset network settings, turned devices off by home button and off button, removed sim card in phone, etc. I'm stuck.
Hi 30daysnow,
Thanks for visiting Apple Support Communities.
It sounds like you're seeing wireless connectivity issues on your iPad and iPhone.
Since you mention having unexpected behavior on both Wi-Fi and 3g (cellular) connections, see these articles for more helpful troubleshooting tips:
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Get help with the cellular data connection on your iPad (Wi-Fi + Cellular Model) - Apple Support
The steps in these articles can help resolve the symptoms you're seeing.
Best Regards,
Jeremy
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I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
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Cheers, Tom -
My iPad wifi was working great until I I connected it by Bluetooth to a keyboard (zagg). It was the first time I'd used Bluetooth
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This is major as I am away from my desktop for three months. Any fix cannot involve being at my desktop with iTunes which is 10,000 km away
So far This is what I've tried based on other discussions-
-turned Bluetooth off and unpaired to keyboard which was also turned off
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-- reset network settings
What happens is that the iPad sees the network and I enter my password. But, instead of getting "check mark" indicating a successful connections it keeps "circling". Sometimes the airport bars will show, but disappear or flicker. It never connects with a check noted in settings. Any attempts to use internet confirm there is no connection
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Any ideas!Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
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1. Settings -> General -> Reset -> Reset Network Settings.
2. Settings -> Messages -> Sign into iMessage with your AppleID.
3. Your phone number and your AppleID will show up, and my phone number was checked by default. Just make sure your phone number is checked.
Also more here:
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Call your phone carrier - that's a problem for them to resolve.
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Have you tried rebooting your wireless router by removing power from it for about 30 seconds, then powering it back up?
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I have iPhone 6, 8.3. I cannot use bluetooth at all from my device, even to connect my macbook pro. I did all the recommended trouble shooting such as reboot and reset network settings. but it does not recognise any bluetooth device. Pls help.Thank you.
See iPhone BT profile on what can be connected/paired:
iOS: Supported Bluetooth profiles - Apple Support
And BT troubleshooting:
iOS: Troubleshooting Bluetooth connections - Apple Support -
I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?
you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.
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Howdy TrumpetCharlie,
We've an article that can help get your WiFi working normally again.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
Allen -
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Settings > General > Reset > Reset Network Settings.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the problem is still not resolved, take the device to Apple for evaluation and possible replacement.
Verizon does not provide hardware support, taking the device to them would be a waste of time. -
I am trying to update my iPad 1 to the 5.1 version so I hooked it up ajd I click update and it just says cannot find a server please check your network settings or try again later what should I do
See
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update.
Cheers, Tom -
My ipod (version 6.1.3) was connectiong to my home wi-fi just fine until I uploaded new music from my itunes via my laptop. Now my ipod and my iphone will not connect to my wireless network. I've uplugged my wireless network and reset my network settings etc... nothing seems to work. Please help!
Does the iOS devices connect to other networks?
Does the iOS devices see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Since both iPhone and iPod stopped connecting I suspect a problem with your network. -
Why do I have to keep Resetting Network Settings
Hi All,
Hopefully someone can help. Every time I need to access emails when I'm out this iPhone fails me. Today, I tried to access an email from a client which consisted of 2 words "That's fine". The wheel thing spun round, and round, and round, and round.... 6 minutes later it displayed "this has not been downloaded from the server".
I tried in vain to re-load but nothing. The only thing that seems to work is to "reset network settings".
This then means that my wifi settings at home now need re-inputting, as do the wi-fi settings at 3 of my other workplaces.
If I could, I would swap this for a Samsung or something. It's a constant source of frustration and embarrassment ( when I'm with clients)
I've had the **** thing replaced at the Apple store and I have phoned my mobile supplier t-mobile/EE ( don't get me started on them...) about 20 times and no-one can make this problem go away. I hate this iPhone.
Can anyone here help me?
Many thanks
GrangerBasic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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I reset network settings on my iPhone. However now it looks as if my iPhone and iPad are no longer linked. They are both connected to my apple account but when I send an imessage from one it is not picked up by the other. What do I do? If anyone can help it would be very much appreciated. Many thanks x
Check Settings > Messages > Send & Receive on both your iPhone and your iPad to make sure that the following are all true:
(1) you have selected the same Apple ID on both devices,
(2) you have the same entries checked under "You can be reached by iMessage at:" on both devices,
(3) you have the same entry checked under "Start new conversations from:" on both devices,
and
(4) that the entry checked in #3 is one of those checked in #2 on both devices.
When you say it has affected your iCloud account, what effect has it had?
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