TS1398 My new iphone 5c wont use my wifi even though it shows I am connected

My new iphone 5c will not use my home wifi even though it shows I am connected in my settings. I was able to use my home wifi from my old phone with older software. How do I use my wifi from home. The home screen does not indicate I am connected to wifi. Thanks

Restart your WiFi router by removing power for 30 seconds.
Use Settings > General > Reset > Reset Network Settings on your iPhone 5c.
Attempt to connect.
If you are still having WiFi problems it is necessary to isolate whether the problem is with your network or your iPhone. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPhone on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPhone does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPhone is bad.
See also here: http://www.apple.com/support/iphone/wifi/

Similar Messages

Hi- I have a new iPhone 5 and for some reason even though the time is set to EST, I keep getting calendar invitations for GMT, which means I am 5 hours out of whack. What's wrong?

Hi-
I have a new iPhone 5. For some reason, when I received messages they are showing up as the GMT time zone, even though the time on my phone is set to EST.
Anyone know how to change this?
BP5440

Hi-
I have a new iPhone 5. For some reason, when I received messages they are showing up as the GMT time zone, even though the time on my phone is set to EST.
Anyone know how to change this?
BP5440

IPhone 4S no longer will send or receive texts or calls even though it shows I'm connected to my Sprint Server.

Hello everyone, I'm in need of some major help with my IPhone 4S. I'm very confused and frusterated! My friend had originally purchased two IPhone 4S phones about two years ago. I know this because he decided to give me his second IPhone 4S that was no longer being used by the person who had it before, since I didn't have a phone and he had it on a two year contract. That two year contract ended months ago and he renewed it for another two years. Everything had been working pretty well except crappy reception at my house every now and then, since I live in the middle of nowhere. But where my problem comes in is, for the past few days I haven't been able to send or recieve texts or calls at all. It just keeps saying failed to send when I try to send a text, and it won't receive any texts. When I try to make a call, it goes to a couple different weird recording things trying to ask what type of call I'm making, or saying the connection can't be made. I can't recieve calls at all. I have no idea why this happened, it was really random, and I'm very frusterated. It always shows my phone having two or three bars and service, more than enough to do these things, but for some reason it's ike it's become disconnected. This type of thing happened a few weeks ago, but only for a few hours and then I started getting all my texts and whatnot and it went back to normal. But now it's lasted almost a week. I have Sprint and even when it shows me having 3G service and all bars, it won't send or recieve calls or texts. I tried resetting network settings, and that didn't change or fix anything. I've also tried shutting it off and turning it back on multiple times and the whole airplane mode on and off thing and NOTHING is working. If any of you could help, or offer suggestions, that'd be awesome. Much appreciated!

I'll have to use somebody else's phone for the call, but I was thinking maybe that's my last option. :/ Thanks!

On my iPhone 4 when trying to listen to a podcast it asks if I want to use cellular data even though it shows the podcast as downloaded. How do I fix this?

On my iPhone 4 when I want to listen to a podcast that appears to be downloaded the phone asks if I woul dlike to temporarily turn on Cellular Data in order to play back the streaming episode.
What do I do to get rid of this message?
thanks,

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

Cant use itunes credit even though its showing in account?

Hi there,
I loaded on a $20 itunes credit today and its showing on my account as a credit but when I go to buy a song its still asking for my credit card details? There is absolutey no option to use existing credit?? Any help appreciated!!
Thanks

Then something did not transfer correctly.
What exactly did you copy? Was it the ENTIRE iTunes folder? If not... start over and copy the ENTIRE iTunes folder.

My new iphone 5 wont let me download music or apps i have to answer 2 security questions i dont remember my answers is been so long how do i get past this to get my music

my new iphone 5 wont let me download music of apps i have to answer 2 security questions its been so long since i have used these i dont remember the answers how can i get past this to download?

In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard, preferably the full 10.6.8 combo updater.

TS4036 I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would

I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
I seleted to finish downloading because I didn't want to lose anything. It still will not finish downloading and I have tried this several times.
What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?

Hello there, Brandifoote24.
The following Knowledge Base article offers up an explanation of what you're error signifies:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
"This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
How do I restore an iCloud backup if my device is already set up for use?
You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
After confirming that an iCloud backup is available, follow these steps:
Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
If the issue persists, then I would troubleshoot Wi-Fi using the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Trying to load the new iphone app wont let me past the rescue email page ??

trying to load the new iphone app wont let me past the rescue email page

do you use the Google 2-step verification? If so, you need to generate a specific password for that to login.
http://www.google.com/support/accounts/bin/static.py?page=guide.cs&guide=1056283 &topic=1056284

HT201622 How do I install apps on a new iPhone 6 that uses a different Apple ID than the one used to purchase the apps?

How do I install apps on a new iPhone 6 that uses a different Apple ID than the one used to purchase the apps?

Sign in to the iPhone or connect the phone to the computer and sign into the store using the original ID and download the apps to the phone?

I have moved to uk from ireland and bought new iphone, set up using my existing Apple ID account and profile but won't let me buy install or update apps??

I have moved to uk from ireland and bought new iphone, set up using my existing Apple ID account and profile but won't let me buy install or update apps??
Can anyone advise me on what I need to do?
My existing account is linked to ireland as my bank account details are there, does this make a difference?
Please help!

Until you get a UK bank account and credit card, buy and redeem UK iTunes gift cards for use in the iTunes and Mac App Stores. But you need to switch your region/country to the UK store in your account information, as you can't use UK iTunes gift cards in the Irish stores, the gift cards are country specific.

Can I restore my info to a new iPhone 6 plus using a backup of an iPhone 4s running iOS 7.1.2?

Just bought a new phone and want to import all my app settings and information. I have heard all the complaints about iPhone 4s running iOS 8 and don't want to update until I have it preinstalled on a new 6+.
Can I restore my info to a new iPhone 6 plus using a backup of an iPhone 4s running iOS 7.1.2?
or would I have to upgrade my 4S to iOS 8, backup, and then restore the new phone. I need to ensure that my 4S powers on and works so I can receive trade in credit for it (~$200), so this is worth a bit to ensure that my 4S stays functional.
Thanks

You can load a backup from an earlier iOS version onto a device with a later iOS version, but not the other way around.
If you're going to do this, I'd recommend doing a backup of your 4s to your computer (not iCloud) and load the backup onto the 6+ from the computer. You can try an iCloud backup/installation, but also do a local backup in case something goes wrong. A local backup is more comprehensive than an iCloud backup, and in my experience it loads more reliably.

Just got new ipohone 4s and used my wife's appleid to sync some apps. i now have my own appleid. i have logged in on my iphone but when i choose to update apps my wife's appleid is still there.

just got new ipohone 4s and used my wife's appleid to sync some apps. i now have my own appleid. i have logged in on my iphone but when i choose to update apps my wife's appleid is still there.

This is happening because there must be one or more apps on your phone that were purchased using your wife's Apple ID. Apps and their updates are permanently tied to the Apple ID used to purchase them, regardless of the ID you are currently using in Settings>Store. The only way to stop the prompt for your wife's ID would be to delete these apps from your phone.

I live in Brasil and I want to know if I can by the new Iphone 5 to use here. I will buy it in NY and want to use in Rio de Janeiro. Is it possibel?

I live in Brasil and I want to know if I can by the new Iphone 5 to use here. I will buy it in NY and want to use in Rio de Janeiro. Is it possibel?

Not currently, there are no unlocked iPhone 5s available in the USA at this time.

TS1398 My new Iphone 5 is in wi-fi mode but not connecting to my home network.I am certain that it is not my router since my wifes new Iphone 5 has no problem connecting.I dont get to the point of entering my password as a pop up tells me "uable to join..

My new IPhone 5 does not pick up my home network.My wife's new Iphone 5 has no such issue.I get a message "unable to connect' although the correct network appears.Never get to the prompt screen asking for my network password.Keeps trying to connect but never does.Have switched on /off button and turnesd off phone back on several times.

Settings > General > Reset > Reset Network Settings
Power cycle the router.

Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?

Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?
repeatedly tried from diffierent computers and the same error code pops up (error -1)

That's a hardware problem which will require a trip to the Apple store for evaluation, unless your phone has been jailbroken, then it's a corrupt hosts file (and we can't help you with that here as it is against the forum's terms of use).

TS1398 My new iphone 5c wont use my wifi even though it shows I am connected

Similar Messages

Maybe you are looking for