TS1398 My phone cannot pick up wifi whist I am I/seas

Can anyone help pease -for some reason my iPhone cannot  pick up wifi whilst I am overseas-I have my cellar data and roaming turned off
It has always worked before
Thanks

Yes, you will lose all saved WiFi passwords. But, if your WiFi button is greyed out, your issue is either hardware or software. To narrow down would require restoring your phone.

Similar Messages

  • TS1398 my phone does not detect wifi at all

    my phone does not detect wifi at all. what should i do? i did everything from turning it off to resetting my phone.

    try a hard reset and charging it. then get it replaced through apple

  • TS1398 my phone when connected to wifi wont download apps and internet but will when using 3G

    my iphone wont download my apps or internet when using wifi but will with 3G

    If you do not use cellular data then you can't be charged for something you don't use. You could turn airplane mode on and then turn wifi back on when you have wifi available and you want to send pics if you are paranoid

  • My new IPad 3 cannot connect to WIFI even it has a full bar of the reception. In the same location, my PC and my smart phone get a full bar connection without any issues.  How can I do to fix the issues (can I switch to IPad 2)?

    My new Ipad 3 cannot connect to WIFI even it has a full bar of reception. In the same location, my Windows 7 PC and Andorid Smart phone can connect to the same WIFI without any issues.  How can I fix it?  Without WIFI, the WIFI only IPAD is nearly useless. If it cannot be fixed, can I get a replacement for IPad 2?

    Take it to an Apple Store for evaluation. If defective, you'll get a replacement.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom

  • My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like resetting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?

    My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like reseting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?
    the iphone never really picked up wi fi when it was used as a phone and it didnt really matter because he had unlimited internet but it still wont go on wi fi. does any one know why it is doing this?
    The iphone works fine other wise i just really want it to go on wi fi. We just got new wi fi too and all of our other apple products go on the wi fi just fine. I dont know if its because its newer or what but my brothers 1st gen ipod goes on wi fi just fine.
    The iphone is updated to the latest ios too
    WHAT SHOULD I DO!!!!!!!!!!!???????

    This might help
    http://support.apple.com/kb/ht3406

  • TS1559 I updated my 4S and now I cannot access my wifi due to a glitch in your software.  I have reset, and restored my phone numerous times and my wifi button is still greyed out.   Your phone tech blamed my phone and said it would cost $199 to replace. 

    I cannot turn my wifi on.  The button is greyed out.  This problem started after I update my software.  First tech I spoke to said it was my problem because I chose to update the software and since I was out of warrenty, I would have to pay $19.99 for service agreement before anyone would talk to me.  The next tech admitted this had happened to ssomeone else and stated it was a problem with my phone triggered by the software update, and because I was 57 days out of warrently, it would cost me $199 for replacement phone.   So basically, anyone that chooses to upgrade their software, risk messing up their access to wifi and have to pay the developer of the software to fix the problem, their program caused.  Does anyone have a clue how to fix this.  Why wasn't I informed of the risks that could occur if I updated my device.  I hNave reset, restored my device with no change.  I have even reset to original with all my data deleted.  Now what??

    You are correct. This is a very bad hardware error of the WiFi Chip on the Logic Board. The Chip malfunctioned or was previously damaged, but the initialization error was not detected until you Update/Restore the iPhone recently. The Problem was there, just not detected yet. The repair or replacement of the WiFi Chip is very difficult. Because Apple does not repair iPhone 4S, they only replace iPhone 4S, it costs $199.

  • HT4623 I updated my 4S and now I cannot access my wifi due to a glitch in your software.  I have reset, and restored my phone numerous times and my wifi button is still greyed out.   Your phone tech blamed my phone and said it would cost $199 to replace. 

    I cannot turn my wifi on.  The button is greyed out.  This problem started after I update my software.  First tech I spoke to said it was my problem because I chose to update the software and since I was out of warrenty, I would have to pay $19.99 for service agreement before anyone would talk to me.  The next tech admitted this had happened to ssomeone else and stated it was a problem with my phone triggered by the software update, and because I was 57 days out of warrently, it would cost me $199 for replacement phone.   So basically, anyone that chooses to upgrade their software, risk messing up their access to wifi and have to pay the developer of the software to fix the problem, their program caused.  Does anyone have a clue how to fix this.  Why wasn't I informed of the risks that could occur if I updated my device.

    FYI, this is a user to user technical support forum.
    No one from Apple monitors, reads, or responds here.
    Try the following:
    Settings > General > Reset > Reset Network settings
    If the Wi-Fi is still not working, basic troubleshooting from the Users Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    The vast majority of users upgrade with absolutely no issues.

  • TS1398 i am living in mexico- i have an ipad and everything was fine till it was recommended that i download ios 6- now i cannot get my wifi AT ALL on my ipad? i need this communication tool desperately-any ideas????    espere

    i am living in mexico-have an ipad 2. all was well till i was recommended to download ios 6- now cannot connect to wifi ? please, i need this communication desperately- please help!!!

    Hello,
    Try this first:
    http://www.apple.com/support/ipad/assistant/wifi/
    http://support.apple.com/kb/TS1398
    If the steps above don't work, then.......
    I borrowed (stole) this from TexasMacMan:
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet
    http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions athttp://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.

  • TS1398 WiFi selection in settings is all greyed out - I cannot choose a WiFi connection

    Suddenly my WiFi connection on iPhone 4S is kapput.  WiFi selection in settings is all greyed out - I cannot choose a WiFi connection

    I have the same issue - and I've tried everything listed in these forums and more.  Nothing has worked - and I've had the phone less than 24 hours.
    I took it to an Apple store to see a Genius this afternoon.  They don't say what is wrong, but offered to replace the phone however BEWARE - when they say they will replace it, they often mean with a refurbished device, they will not replace it with a new device.  Because I bought mine from a different retailer, even though it is an Apple device failed less than 24 hours out of the box, Apple will not give me a new phone - they acknowledged that it is a manufacturing defect, and couldn't understand why I was not satisfied with receiving a refurbished device.  This seems ridiculous to me - I'm a long-time, repeat customer - but that doesn't appear to matter.  I've heard great things about Apple customer service, now that I've needed it, I've found it isn't so great after all.
    I got in touch with the retailer from whom I purchase the phone - they were shocked that Apple would not replace it - especially since I have Apple Care.  They are now trying to get it worked out and obtain a new phone for me.

  • I don't have a phone plan, so I cannot text without wifi. I have been using iMessage to text my friends, until it stopped working. I can text my sisters email, but not my boyfriends iPhone. The send button will not turn blue. Help? Please?

    I don't have a phone plan, so I cannot text without wifi. I have been using iMessage to text my friends, until it stopped working. I can text my sisters email, but not my boyfriends iPhone. The send button will not turn blue. Help? Please?

    There is a problem with iMessage with what Apple says is a small number of iPhones and they are working on a fix. In the meantime try this:
    1. Settings > Messages > iMessage = Off
    2. Settings > FaceTime > FaceTime = Off
    3. Settings > General > Reset > Reset Network Settings
    4. Wait for the iPhone to Reboot
    5. Settings > FaceTime > FaceTime = On
    6. Settings > Messages > iMessage = On
    You may have to repeat the steps a couple of times.
      - with thanks to @deggie

  • My Iphone cannot pick up available wifi

    My Iphone cannot pick up available wifi networks

    Can you trun on WiFi? If WiFi is on and you still don't see any networks go to Settings/General/Reset - Reset network settings.
    If WiFi is off and you cannot turn it on see: http://support.apple.com/kb/TS1559

  • I upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet

    i upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet 

    I can use my iPhone only with wifi .
    I don't get any signal and I can not connect to
    The Internet without wifi.
    When I don't use my wifi from home I have lost all connection to the net
    My iPhone is on and working it does not shut down

  • Phone connects to the wifi just fine, my phone does not have signal and cannot connect to Internet away from wifi network t

    i upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet 

    I can use my iPhone only with wifi .
    I don't get any signal and I can not connect to
    The Internet without wifi.
    When I don't use my wifi from home I have lost all connection to the net
    My iPhone is on and working it does not shut down

  • TS1398 Cannot access my wifi network since updating to OS7

    I cannot access my wifi network since updating to OS7. Need wifi to make any changes - even to update for bug fix - help!!

    Try power cycling your router. Un plug it, count to 20, plug it back in and let it reboot.
    You can also try going into your iPad and 'reset all network settings'.

  • TS1398 i was connected to my wifi but then i was kicked off. this seems to only be on my phone. what do i do?

    i dont know what to do!!! my phone wont connect to wifi and its my phone only

    Again: follow this:
    http://www.apple.com/support/iphone/assistant/restore/
    Dfu mode the iPhone and restore via iTunes.

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