TS1398 My phone cannot pick up wifi whist I am I/seas
Can anyone help pease -for some reason my iPhone cannot pick up wifi whilst I am overseas-I have my cellar data and roaming turned off
It has always worked before
Thanks
Yes, you will lose all saved WiFi passwords. But, if your WiFi button is greyed out, your issue is either hardware or software. To narrow down would require restoring your phone.
Similar Messages
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TS1398 my phone does not detect wifi at all
my phone does not detect wifi at all. what should i do? i did everything from turning it off to resetting my phone.
try a hard reset and charging it. then get it replaced through apple
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TS1398 my phone when connected to wifi wont download apps and internet but will when using 3G
my iphone wont download my apps or internet when using wifi but will with 3G
If you do not use cellular data then you can't be charged for something you don't use. You could turn airplane mode on and then turn wifi back on when you have wifi available and you want to send pics if you are paranoid
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My new Ipad 3 cannot connect to WIFI even it has a full bar of reception. In the same location, my Windows 7 PC and Andorid Smart phone can connect to the same WIFI without any issues. How can I fix it? Without WIFI, the WIFI only IPAD is nearly useless. If it cannot be fixed, can I get a replacement for IPad 2?
Take it to an Apple Store for evaluation. If defective, you'll get a replacement.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like reseting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?
the iphone never really picked up wi fi when it was used as a phone and it didnt really matter because he had unlimited internet but it still wont go on wi fi. does any one know why it is doing this?
The iphone works fine other wise i just really want it to go on wi fi. We just got new wi fi too and all of our other apple products go on the wi fi just fine. I dont know if its because its newer or what but my brothers 1st gen ipod goes on wi fi just fine.
The iphone is updated to the latest ios too
WHAT SHOULD I DO!!!!!!!!!!!???????This might help
http://support.apple.com/kb/ht3406 -
I cannot turn my wifi on. The button is greyed out. This problem started after I update my software. First tech I spoke to said it was my problem because I chose to update the software and since I was out of warrenty, I would have to pay $19.99 for service agreement before anyone would talk to me. The next tech admitted this had happened to ssomeone else and stated it was a problem with my phone triggered by the software update, and because I was 57 days out of warrently, it would cost me $199 for replacement phone. So basically, anyone that chooses to upgrade their software, risk messing up their access to wifi and have to pay the developer of the software to fix the problem, their program caused. Does anyone have a clue how to fix this. Why wasn't I informed of the risks that could occur if I updated my device. I hNave reset, restored my device with no change. I have even reset to original with all my data deleted. Now what??
You are correct. This is a very bad hardware error of the WiFi Chip on the Logic Board. The Chip malfunctioned or was previously damaged, but the initialization error was not detected until you Update/Restore the iPhone recently. The Problem was there, just not detected yet. The repair or replacement of the WiFi Chip is very difficult. Because Apple does not repair iPhone 4S, they only replace iPhone 4S, it costs $199.
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I cannot turn my wifi on. The button is greyed out. This problem started after I update my software. First tech I spoke to said it was my problem because I chose to update the software and since I was out of warrenty, I would have to pay $19.99 for service agreement before anyone would talk to me. The next tech admitted this had happened to ssomeone else and stated it was a problem with my phone triggered by the software update, and because I was 57 days out of warrently, it would cost me $199 for replacement phone. So basically, anyone that chooses to upgrade their software, risk messing up their access to wifi and have to pay the developer of the software to fix the problem, their program caused. Does anyone have a clue how to fix this. Why wasn't I informed of the risks that could occur if I updated my device.
FYI, this is a user to user technical support forum.
No one from Apple monitors, reads, or responds here.
Try the following:
Settings > General > Reset > Reset Network settings
If the Wi-Fi is still not working, basic troubleshooting from the Users Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
The vast majority of users upgrade with absolutely no issues. -
i am living in mexico-have an ipad 2. all was well till i was recommended to download ios 6- now cannot connect to wifi ? please, i need this communication desperately- please help!!!
Hello,
Try this first:
http://www.apple.com/support/ipad/assistant/wifi/
http://support.apple.com/kb/TS1398
If the steps above don't work, then.......
I borrowed (stole) this from TexasMacMan:
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions athttp://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES. -
TS1398 WiFi selection in settings is all greyed out - I cannot choose a WiFi connection
Suddenly my WiFi connection on iPhone 4S is kapput. WiFi selection in settings is all greyed out - I cannot choose a WiFi connection
I have the same issue - and I've tried everything listed in these forums and more. Nothing has worked - and I've had the phone less than 24 hours.
I took it to an Apple store to see a Genius this afternoon. They don't say what is wrong, but offered to replace the phone however BEWARE - when they say they will replace it, they often mean with a refurbished device, they will not replace it with a new device. Because I bought mine from a different retailer, even though it is an Apple device failed less than 24 hours out of the box, Apple will not give me a new phone - they acknowledged that it is a manufacturing defect, and couldn't understand why I was not satisfied with receiving a refurbished device. This seems ridiculous to me - I'm a long-time, repeat customer - but that doesn't appear to matter. I've heard great things about Apple customer service, now that I've needed it, I've found it isn't so great after all.
I got in touch with the retailer from whom I purchase the phone - they were shocked that Apple would not replace it - especially since I have Apple Care. They are now trying to get it worked out and obtain a new phone for me. -
I don't have a phone plan, so I cannot text without wifi. I have been using iMessage to text my friends, until it stopped working. I can text my sisters email, but not my boyfriends iPhone. The send button will not turn blue. Help? Please?
There is a problem with iMessage with what Apple says is a small number of iPhones and they are working on a fix. In the meantime try this:
1. Settings > Messages > iMessage = Off
2. Settings > FaceTime > FaceTime = Off
3. Settings > General > Reset > Reset Network Settings
4. Wait for the iPhone to Reboot
5. Settings > FaceTime > FaceTime = On
6. Settings > Messages > iMessage = On
You may have to repeat the steps a couple of times.
- with thanks to @deggie -
My Iphone cannot pick up available wifi
My Iphone cannot pick up available wifi networks
Can you trun on WiFi? If WiFi is on and you still don't see any networks go to Settings/General/Reset - Reset network settings.
If WiFi is off and you cannot turn it on see: http://support.apple.com/kb/TS1559 -
i upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet
I can use my iPhone only with wifi .
I don't get any signal and I can not connect to
The Internet without wifi.
When I don't use my wifi from home I have lost all connection to the net
My iPhone is on and working it does not shut down -
i upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet
I can use my iPhone only with wifi .
I don't get any signal and I can not connect to
The Internet without wifi.
When I don't use my wifi from home I have lost all connection to the net
My iPhone is on and working it does not shut down -
TS1398 Cannot access my wifi network since updating to OS7
I cannot access my wifi network since updating to OS7. Need wifi to make any changes - even to update for bug fix - help!!
Try power cycling your router. Un plug it, count to 20, plug it back in and let it reboot.
You can also try going into your iPad and 'reset all network settings'. -
i dont know what to do!!! my phone wont connect to wifi and its my phone only
Again: follow this:
http://www.apple.com/support/iphone/assistant/restore/
Dfu mode the iPhone and restore via iTunes.
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