TS1398 my wifi will not change from off to on. I have done everything possible, including resetting my network settings.  Internet is working fine on tablet etc.

My wifi will not change from off to on. I have done everything possible, including resetting my network settings.  Internet is working fine on tablet etc.

Hello dthlah,
Thanks for the question. Based on the information you have provided, it sounds like your Wi-Fi option on an iPhone 4S is greyed out. The following article explains this issue and potential resolution:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/TS1559
Follow these steps to resolve the issue:
1. Verify that airplane mode is off by tapping Settings > Airplane Mode.
2. Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
3. Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
4. If your issue is still unresolved, perform a software restore in iTunes.
If you are still unable to turn Wi-Fi on, please contact Apple for support and service options.
Thanks,
Matt M.

Similar Messages

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    ~~~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~
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