TS1398 my wifi will not change from off to on. I have done everything possible, including resetting my network settings. Internet is working fine on tablet etc.
My wifi will not change from off to on. I have done everything possible, including resetting my network settings. Internet is working fine on tablet etc.
Hello dthlah,
Thanks for the question. Based on the information you have provided, it sounds like your Wi-Fi option on an iPhone 4S is greyed out. The following article explains this issue and potential resolution:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/TS1559
Follow these steps to resolve the issue:
1. Verify that airplane mode is off by tapping Settings > Airplane Mode.
2. Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
3. Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
4. If your issue is still unresolved, perform a software restore in iTunes.
If you are still unable to turn Wi-Fi on, please contact Apple for support and service options.
Thanks,
Matt M.
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My iPhone wouldn't connect to my wifi at home but connects to others when i go out. i have tried resetting my whole phone and network settings but still wouldn't work. Everyone in my house has an iPhone and theirs work perfectly. I need help. it randomly started working yesterday after not connecting for 4 days and suddenly it stopped working again today
The two things to try first are renewing your network lease, forgetting the network and if that doesn't work to reset all networks. You might have tried one of these but I'll repeat the steps just to make sure.
Settings > Wi-Fi > tap the blue arrow to the right of your network name > Renew Lease
If that doesn't work then
Settings > Wi-Fi > tap the blue arrow to the right of your network name > Forget this Network
If that doesn't work
Settings > General > Networks > Reset All Networks > then reset your iPhone by
Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart.
I hope one of these will help. -
I5 still using ios6 as of last night the phone will not connect to my Internet, in settings it says connected with the check mark however there is no wifi icon at the top of phone, have done everything possible to resolve... My i4 and pads are fine, I've had this phone for 8 months with no problems until last night , AT&T not any help,apple wants $ I thing it's a software problem.. Any one had this issue?
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
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My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like reseting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?
the iphone never really picked up wi fi when it was used as a phone and it didnt really matter because he had unlimited internet but it still wont go on wi fi. does any one know why it is doing this?
The iphone works fine other wise i just really want it to go on wi fi. We just got new wi fi too and all of our other apple products go on the wi fi just fine. I dont know if its because its newer or what but my brothers 1st gen ipod goes on wi fi just fine.
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WHAT SHOULD I DO!!!!!!!!!!!???????This might help
http://support.apple.com/kb/ht3406 -
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The WiFi button is not greyed out or dimmed but the phone won't pick up or connect toany of the networks I have previously been connected to. I have updated to iOS 7, reset the network settings but no luck. Any suggestions?
If it's grayed out:
Reset Network Settings - if that doesn't fix it, then Backup and Restore AS A NEW DEVICE.
If it's still grayed out, unfortunately that means your Wi-Fi antenna quit, and it needs service. -
I have the 1st generation iPad. All of a sudden it will not connect to my wi-fi. It finds my wi-fi, but will not totally connect. I have done everything...reset network, rebooted router etc and it still will not connect. My other divices are connected....iPhone and 3 Macs. Any suggestions?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
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• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
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http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
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Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
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Perform the suggestions mentioned in the following articles:
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My Ipod has been disconnected from the internet. All efforts to date have failed,including resetting my network settings and trying to log in again.
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
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Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
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least ten seconds, until the Apple logo appears.
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- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have been unsuccessfully trying to extend the wifi of my Time 2T Capsule with an Airport Extreme 2nd Gen. It works for a while and then loses configuration. I have done everything possible, disconnected it, reset it but it keeps failing, what to do?
What model and firmware is the 2TB TC?
What firmware is the AE?
Does the AE get good signal from the TC in its current location?
Signal can only be extended that is received intact.
Is it extending on 5ghz? As I remember it a Gen2 AE is only single band, although you can choose either 2.4ghz or 5ghz.
I am fairly sure you are going to tell me your TC is AC model..
I would do a couple of things..
1. Fix the wireless name, make it short, no spaces and pure alphanumeric.
2. Fix the wireless channel for 2.4ghz so it is not going to jump around.
3. Get real results from the AE in its current location for signal strength.. this is really only possible on v5 utility. And that is a double pain with Mavericks because you cannot use it.
Apple have removed all the useful diagnostics from the airport utility. There is next to nothing left. So you need to use the computer and its diagnostics to find signal levels in the location.
http://support.apple.com/kb/HT5606 -
I have a late 2011 Macbook Pro 15 inches, i recently upgraded the RAM from Crucial 8gb (4gbx2) to Crucial 16gb (8gbx2). I have done thies before, was er careful, and had antistatic clip, clean work surface, etc. When trying to turn the computer on again, i hear 3 slow beeps, repeated three different times, and the computer does not turn on. I have been looking around for solutions.
I have already swapped the memory modules, cleaned them, dusted the whole computer with air can, put the old ram in and still have the 3 beep problem. It no longer works even with the old ram. The computer was working perfectly fine before this.
Am i missin a step? I saw in a video on youtube that i have to reset the RAM with Alt+P+R+Power button, but nothing happens.
Please help, i am self employed and my Mac Book Pro is the computer i work with!
I have Lion operating system, everything updated very recently. Stock 512 gb hard drive.Thanks for the quick reply Allan, i have reseated the ram 4 times, swapping top and bottom Ram modules, and pushing them in firmly and pressing down evenly with both hands.
I tried to put the old ram in as well in case the New RAM was bad, and that did not work anymore either. I am from Mexico and live in Mexico City, and it is not easy to send the RAM back and get an exchange. I will go to a MAC repair center on monday, but think i am missing some simple step somewhere. As i said this is my work computer and i really need it!
I have reread what i wrote before, to clarify my computer was working fine with the old 8 gigs of ram, i just wanted it to be faster, and bought 16 gb since they are now much cheaper than a few years ago. -
Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is backing up data from the iPhone before installing the new operating system. I have done everything suggested in Apple support with no success. I still get the error everytime (about 5 minutes into backing up iPhone data). How can I upgrade to iOS5 without losing all the data on my iPhone (the error message says that if I continue I will lose all data on the phone)? If I have already synced the phone before upgrading the OS, would I be able to restore my data after installing the new OS by syncing after the OS upgrade is complete? Any help would be greatly appreciated.
I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first. -
i was trying to restore my phone and it was connected and everything and i went to restore it and after a couple of minutes something popped up saying it couldt restore. i looked to my phone screen and it looked as if the phone was going to restore but the screen never changed and after an hour, it still hasn't changed. i tired holding down the lock button but that didnt do anything. then i tried hooking it back up to itunes but itunes doesn't connect to it and my computer doesn't detect a connected device. What happened and how can i fix it?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
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Glad I could help
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