TS1398 my wifi won't even slide on is there something i can do? its an iPhone 4s. Once it is on it can't find my wifi as I'm sitting right in front of it? i restored it to store bought . Please help
Hi i have been trying to turn my wifi on it wont even slide on, but b4 it did thay it wouldnt let me connect with my own wifi Pleas help
thank you i read another persons reply with the sleep and start button that worked thank u so much. wish i read thar b4 i restored to factory bought oh well, im grayeful :-)
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Get help with iOS update and restore errors
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In order to properly upgrade the OS of your Mac. 10.1 Puma is really old. Your Mac has to meet the tech specs for Lion: And it would probably need to be a clean install. If you recently purchased Lion. Call Apple Care CPU and ask them to be sure. You get 90 days Free of phone support. 1-800-275-2273
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How are you trying to power it off?
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Ipod not found - will not sync; restored and lost everything. Please help.
To whom it may concern,
My iPod Classic has worked perfectly for the few years I've had it. I only use it a few times a month on average so it's still in really nice shape.
Earlier today, I went to sync it like I do every couple of weeks whenever I add new songs, and something strange occurred. At first, it seems to say "Syncronizing..." but quickly stops and displays the "Connected" status instead - not long enough to sync even one song.
Sure enough, I checked it and it had not updated.
After using the "Run Diagnostics" option, it tells me "Device Sync Tests Results: No iPod touch, iPhone or iPad found."
Yet - under "Device Connectivity Tests", it does say "iPod Found" and it shows up as a device in my iTunes - but not in my Devices (under Preferences).
I followed every step in the troubleshooting guide that iTunes directed me to, each with the same results. As a last resort, I used a Factory Restore, which was what the website told me to do.
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Now I am stuck with an ipod that will not sync with my itunes library, and an ipod that has absolutely nothing on it. At least before I restored it, it had all of my old music and photos on it.
This is very frustrating and upsetting. If there is anything that might be able to be done, please help - and please, do not send me back to the same webpage - I already tried everything there at least twice now.
I also borrowed a different cable to make sure it wasn't my adapter, and there was no difference.
To make matters worse, as I am trying to find someone to assist me, I received this message after entering my serial number;
"It looks like your product is not covered for complimentary technical support, so you may need to purchase a single incident of support."
This iPod already cost me $250.00 and that was steep in and of itself. I really do not feel that it would be fair to have to pay even more just to get some help when it malfunctions.
If absolutely anything can be done, please help me. I would be very grateful.
Thank you in advance for any assistance.
P.S.- This is a copy of the error message I received;
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
ASUSTeK COMPUTER INC. X202EV
iTunes 11.1.3.8
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 007DB9C80C439708
Current user is not an administrator.
The current local date and time is 2013-11-28 22:05:46.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: e38663b94f826b3f535ae2a59ada9fea
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {F0006950-D07F-4649-AD41-A38C48C0B9DA}
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {4CD83EC0-97FE-4E11-9DC2-0A1A28338772}
Description: Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.30)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {C6056BBC-55CD-40AC-85EA-86167FEDB5D0}
Description: Qualcomm Atheros AR9485 Wireless Network Adapter
IP Address: 192.168.1.112
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Thu Nov 28 21:26:04 2013
Lease Expires: Fri Nov 29 21:26:04 2013
DNS Servers: 192.168.7.254
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-11-28 22:05:29.
**** Device Connectivity Tests ****
iPodService 11.1.3.8 (x64) is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
FLUKE (E:\), iPod classic running firmware version 2.0.1
Serial Number: 8N837N2A2C7
Bus Speed: 61440
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.This issue has been resolved - my Support Advisor, Edgar, was able to discern what was causing the problem.
It appears that, despite years of never experiencing this, one of the latest ipod updates actually altered my device's personal settings and changed it to "Manual" for all synchronizing; even performcing Factory Restores did not change it back to being automatic.
My ipod is working as good as ever now thanks to Edgar. If anyone else is having this problem, please make sure you check your device's settings in iTunes and see if "Manual" is checked - even if you never changed the settings yourself and have no reason to suspect that to be the problem, as was the case here. If it is checked - uncheck it to enable automatic syncing.
So relieved this was not a much more serious problem. I've missed having my music on the go. Thanks, Edgar!
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