TS1398 new iphone 4 doesn't find any wifi signals

I bought my daughter the iphone4 and it wont pick up any wifi signals, weve never had any problems with our other apple devices and ive tried every single bit of advice i can find on here but i cant get it working, has anyone else experienced this?
could it be a manufacturing fault and will apple repair or replace it?

Apple will replace the iPhone. Tap Settings App > General > Reset > Reset Network Settings. See if fixed. If still problem, Restore the iPhone with current iTunes on computer. See if fixed. If still problem, make Genius reservation or set up Service and take or send to Apple for resolution under Warranty. If they cannot get it working, they will resolve it, with a perfect replacement iPhone 4 exactly like yours.

Similar Messages

  • IPod 5th Gen doesn't find any WiFi signals after battery was dead for two days.

    I recently bought an ipod 5th generation, it only has the selfie camera (no back camera).
    My battery then ran out, and my iPod was dead for two days.
    My iPod charging cable wasn't working, so i went out to buy a new one.
    After charging it with the new cable, it would not connect to the internet.
    My brother has a 4th generation ipod and his picks up and connects to the wifi signal we have here at home, but mine won't even pick up the signal, or any wifi signals period.
    I looked around here on the Apple Support but found nothing that helped, I already reset my network settings.
    Is there any way to fix this?

    If not this
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then
    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My new iphone 5s doesn't have any volume when I call someone. I can see from the screen that it's calling the person, but I can't hear anything. I also can bearly hear the person when they answer my call.

    My new iphone 5s doesn't have any volume when I call someone. I can see from the screen that it is calling them, but I cannot hear anything. Also when they answer my call, I cannot hear them.

    Turn the volume up... in call volume and sounds (ring, notifications, etc) are seperate volume controls.

  • TS1398 my iphone 4s can not scan any wifi network, i tried everything but still can not scan any wifi connection even though our wifi is working properly in our mac book and ipad. What do i need to do if the problem is the hardware?pls help

    my iphone 4s can not scan any wifi network, i tried everything but still can not scan any wifi connection even though our wifi is working properly in our mac book and ipad. What do i need to do if the problem is the hardware?pls help

    When you say it "can not scan any wifi network" do you mean it is not detecting Wi-Fi networks?
    Is Wi-Fi turned on in Settings > General > Wi-Fi?
    Have you tried Settings > General > Reset > Reset Network Settings?
    Is it just the home network that the device will not connect to? or any network?

  • IPhone 3GS, doesn't find any network after updating to iOS 4.1

    I recently updated my iPhone 3GS, and now I can't find any network. This really bothers me as I need a phone. How can I fix this?

    Do the following in the order specified:
    1. Power your phone off, wait ~30 seconds, then power it back on. If no change, proceed:
    2. Reset your phone: Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release(ignore the slide to power off). If no change, proceed:
    3. Settings>General>Reset>Reset Network Settings.
    If no change after the above, post back.

  • IPhone 3G unable to find any wifi networks

    I have an old iPhone 3G that cannot connect to any Wi-Fi networks. I have no phone service but I would just like to be able to connect to the internet using Wi-Fi. I have tried resetting the network settings, turning wifi off and on, turning the phone off and on, and turning on bluetooth as well. nothing worked, please help

    Check to be sure the wifi is sending data, use another device to check it...

  • IPhone 4 Doesn't Detect ANY wifi networks at all

    I just got my iphone 4 a couple of days back (Finally) and to my dismay, it failed to detect a single wifi network.
    After hours of throwing it around at home, it finally picked up my wifi network (although there are about 10 others which it didn't display).
    Thats the only network its been able to detect, I'm currently elsewhere and I would like to use it's wifi.
    My step-brother got his iphone 4 the exact same time as me from the exact same retailer and he has had no problems at all. Any help?

    My ipad 2 does that same thing but it hasent connected for 4 days.

  • HT1695 Can't Find any wifi Networks after updragding to 6.0.1

    My iPhone 4 can't find any wifi networks after upgrading to iOS 6.0.1 and i can't downgrade what should i do ?
    I swtiched off  the connection from mobile and restared the router and nothing changed!
    Note: My laptop found about 7 Networks my iphone finds nothing

    I have the exact same problem.
    It popped up on my 8gb iPhone (2.0.1) first time when i just purchased it. The Wheel spins as if it's searching for hotspots (and there are a lot of hotspots where i live). My MacbookPro finds them without any problems.
    Second time i experienced these problems, it was after i didn't have a chance to charge the phone, and i figured it was a "Low battery, disable wifi" thing. But even though i charged it fully, it still can't scan networks.
    I managed to discharge the battery, until the 10% warning popped up. I connected the charger, and sure enough, it was able to scan networks. Then when i tried to join a network, it stopped working again, and since then i've been unable to scan wifi. Now 3 resets, and a lot of fiddling later, i'm no further than i was before.
    The fact that it was able to scan momentarily points me in the direction of the software, but i'm not so sure anymore.
    Hope someone can shed some light on this.

  • Have a bluetooth issue, my iphone 5 is not finding any bluetooth divises. trying to connect to bluetooth hands free but its not searching the divice. what do i do to connect bluetooth headset.

    my iphone 5 is not finding any bluetooth divises. trying to connect to bluetooth hands free but its not searching the divice. what do i do to connect bluetooth headset.

    have you tried toggling bluetooth off/on again? if so, try doing a hard reset:
    Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
    If that doesn't solve the issue, you could also try backing up the device and restoring the device as new. 
    In that case, follow the steps in: http://support.apple.com/kb/HT4137
    NB: set up as a NEW device because a software issue will be in the backup. If you still can't detect or pair with any compatible bluetooth device you should offer the device for service.
    If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808
    Using his article will erase everything on the device, so make sure you have a backup!
    Good luck

  • My new iPhone 4 doesn't work at all

    You are definitely not alone with your issues. I'm on my second iPhone 4 unit, and am still having the same problems. I've had proximity sensor insanity, battery draining after 8 hours of stand-by (NO USE, just sleeping) to the point that my phone goes into a coma and has to be plugged in to be revived, the grip of death dropping calls....
    But the single most irritating and infuriating problem is the signal strength/reception fluctuation. I share a house with two iPhone 3Gs users, and I had an original silverback iphone until July 2010. They all work fantastically well with no issues when I'm at home (where I am just about 24/7, since I work from home). *_My new iPhone 4 doesn't work at all.*_. Signal strength is all over the place. I did a test where I sat watching the bars showing signal strength for five minutes. In that time, I saw it switch from E (edge?) with full bars to 3G with full bars to 3G with 1 bar to 2 bars to 4 bars to 1 bar to "Searching." Then back to 3G, with degradation of bars from 3 to none, then E network appears again, this time with full strength. This all with the phone sitting on a table, not being touched by human hands.
    It seems that my iPhone is constantly switching actual physical networks, and as a result signal strength is all over the place from one 30 second period of time to the next. This drains the battery like crazy, and means that all incoming calls go to voicemail--usually without my phone ever ringing.
    The 3G phones in my house work great. The 1st G iPhone I have had since the week it came out worked great (though its battery doesn't hold much of a charge anymore, after three years). On my new IP4, games are awesome. The videos and photos are amazingly clear and high quality, and editing on the phone is out of sight. iPhone Apps rule. MobileMe syncs my contacts quickly and easy. The only thing I love more than the iP4 features is my iPad--it rocks.
    Everything works on my IP4 at home BUT THE ACTUAL TELEPHONE FUNCTIONS. This is unacceptable. In late August, after two weeks in which I had 4 minutes of phone use, the nice folks at the Apple store switched me to a new phone, no questions asked. The phone worked so much better, I could send texts and place calls most of the time (this was now the first part of September)...except that now that I was using my IP4 to make phone calls, I started having a problem with the proximity sensor during those calls. I'd be talking and my cheek would mute the phone, turn on speaker, open contacts and edit info (with gobbledygook), and of course, hang up on people.
    So around Sept. 18 I was told by Apple phone support to update to iOS 4.2, restore as new, and do two complete power up and drain down cycles. This would fix the proximity sensor and any other issues.
    Well, I would love to see if iOS 4.2 actually did fix the PS, but I can't get the signal strength to stabilize long enough to have an actual phone conversation. I'm back to watching the signal strength go up and down at random (with me touching/holding it carefully to avoid grip of death, and also when I leave phone on the table with screen lock off --no touching). It is back to switching between E network and 3G and varying strengths of wi-fi from my home network. This eats up battery from 100% to low enough to turn off in under 10 hours of standby (usually 6-7). Essentially, my IP4 is back to being unusable as a phone.
    So I did another long, involved call to Apple tech support on 9/18. They tell me that I have to turn off wi-fi, turn off 3G, turn off push/fetch and notifications, shut all apps (no multi-tasking) and do everything but switch my phone to airplane mode--and see if the battery holds up for 24 hours in standby. If that didn't work, I should restore from new, but not load any contacts or network or data or anything--just leave it as it would be out of the box new.
    As a test, I turned everything off as advised: 3G, wi-fi, push, etc. Now my battery life is back to normal, where I can have the IP4 on stand-by for up to two full days before needing a recharge. Fabulous. BUT IT'S NOT A SMART PHONE if I have to turn off 3G, turn off wireless, and not use email push and so forth.
    I'm so frustrated I could scream. I'm quickly coming to the conclusion that there is a significant flaw in the new iPhone. Or perhaps it is just an issue for iPhone 4 users in areas where the signal strength is marginal, or where there are two types of overlapping network coverage (E and 3G in my case). I know that the networks themselves are in good condition--though I'm in a semi-rural area, the state capital is 4 miles away, and I know they have a new tower and good coverage for the politicians and power brokers around town. The phone coverage area I live in has Edge network in the south part of the network area and 3G in the north part, which is the state capital. I'm right in between. Could this be the problem? AT&T says no, it's Apple's fault.
    Message was edited by: HighSierra

    So what to do besides complain? Troubleshoot?
    I just wonder if all of us who have had chronic signal strength and "Searching for network" issues that totally drain the battery might have something in common, despite being all over the world? I'm using wi-fi 95% of the time, and live in a semi-rural area with overlapping networks run by same carrier. Apple folks hinted that maybe in my area the network usage is nearing capacity (resulting in getting kicked off of 3G and down to E as new calls are placed that strain capacity). They also hinted there could be interference from mountains or other objects. But here's the thing--3G phones work fine, and my IP4 works fine when I'm away from home, usually in the capital city on strong 3G network. (When I say "works fine I mean the signal is good and calls go through, I haven't tested battery drain away from home yet).
    I have to conclude that the problem is the IP4 itself--something about the hardware or the software (namely, the way it connects to the phone network) is horribly wrong. Other folks who live in urban areas or with strong networks that (likely) aren't over-utilized don't seem to have this issue. After reading through these pages, it also seems the wi-fi may be a major culprit in draining the battery and in varying signal strength (this is from Apple phone support, which said that varying signal strength and the constant pinging off the home wi-fi is creating a "power struggle" and keeping the phone constantly looking for the best connection option). Mind you, 3G iphones on the same home network have no problems whatsoever.
    So while I'm not a technical expert, it seems like the problem HAS to lie in the differences in the way the IP4 connects to the cellular and/or wi-fi network. And since the connection/signal strength problem was "resolved" on my replacement phone, but then "broken" again by the software update of iOS 4.2, I'm leaning toward this being a software issue. I've offered to help Apple troubleshoot, and I'm trying to be patient--because the IP4 is a work of art and I've never had an issue with an Apple product before. But all they want me to do is restore, restore, reload, restore, and then drive 1 hour to the nearest Apple store (in Reno, NV) and get a new phone...and start the whole process over again. I don't have time for this, I need my phone back.
    I'm this close to trading in my beautiful but flawed IP4 for a 3G. Maybe I should just get a new battery for my original iPhone from 2007?
    I understand that Apple can't test for every possible variable of use all over the world, but they don't even seem to acknowledge that they have a problem with the IP4 that will not be resolved by replacing it with a new unit. They want me to believe it's a fluke, or it's just me...but I've been combing these threads and see a lot of people reporting the same issues I am--battery drain and wildly fluctuating signal strength issues, wi-fi problems, and dropped calls. Can't someone get on this? Because otherwise Apple is going to have to admit that their IP4 is not a good solution for people who live in areas of less than perfect signal strength or use wifi or whatever demonic combo I have in my home/work setting.
    Or people will have to do what I have done--if you who want the cool IP4 non-phone features, you will have to dumb down your IP4 in order to have it be even moderately useful as *a phone.* For $599 I expected better.
    My (temporary) workaround?
    To spare the battery:
    *Turn off wi-fi (which *****, because now I have to burn minutes when I'm at work using the email, downloads, safari, etc--and it's E network, so it's SLLOOOOOOOW)
    *turn off push and fetch, have mail get new messages manually
    *turn off data roaming
    To keep the signal somewhat stable (making it easier to complete calls and spare battery)
    *Turn off 3G (this leaves me on E network--fabulous, I had that with my 3 year old iPhone)
    *grip IP4 between two fingers placed at the top of the phone, away from death zone. Tough for us lefty phone users.
    *pray the free bumper will a) come soon and b) help. I'm not optimistic.
    To keep proximity sensor from going nuts and dropping calls, muting, turning on speaker etc:
    *use headset or bluetooth (unless you are also having one of the known bluetooth issues!)
    *keep phone pressed to one ear and don't move it a millimeter. Don't shift sides, don't hold phone with your shoulder, just keep it to one ear and talk fast).
    I'm about out of patience. I understand that lots of folks have and love their IP4s. I'd love to be one of those people. I'm open to suggestions and have spent many hours on phone with tech support, restoring my phone, reloading data and apps--there has to be a better way.
    Sorry for the thread-jacking, but someone from Apple has got to be following these threads--help us!
    null

  • Iphone 5 does not find any device to pair with

    Hi,
    Have been trying to pair my Polar Heart Rate monitor H7 on the Polar Beat app and it keeps on telling me to enable Bluetooth in the iPhone's settings.
    Bluetooth is on in settings but doesn't find any devices ... not even my Mac
    Any ideas?
    Thanks

    The heart rate monitor needs to be in discoverable mode.

  • I've seen all the posts for fixing the wifi on the 4s, none of them work!  So, who can tell me why my iPhone 4S cannot find any wifi when it used to easily, and when it does it can never connect?

    I've seen all the posts for fixing the wifi on the 4s, none of them work!  So, who can tell me why my iPhone 4S cannot find any wifi when it used to find wifi, and when it does find a wifi network it can never connect?  You think apple would have a clue how to fix it!  Because turning the wifi on and off doesn't work, resorting network settings doesn't work, even restoring phone to factory default doesn't work...

    Did not work. I've selected iMessage to ON and left it. After a few hours I recieved a message "activation unsuccessful. Turn on iMessage to try again". This has been going on for the past 3 days.

  • My iPhone 3G iOS 3.1.3 can't find any wifi network.

    I have nothing changed. neither the iPhone nor the Network. no Update anywhere.
    There are several wifi hot spots around my home, but my iPhone doesn't show any wifi.
    I have wifi with my iMac, iPod and all other devices.
    I can't connect to any specific wifi network.
    Shut down and start up doesn't help.
    Resetting all connections doesn't help.
    iOS: Troubleshooting Wi-Fi networks and connections doesn't help.
    Maybe it is a hardware problem, but I hope there will be a software solution to solve this problem!

    I Just purchased an original iPhone and "couldn't search for wifi" kept popping up. I have the airport time capsule 2013. Tried firmware restore and everything else I could glean from the internet. Wouldn't even find any of the neighbors? Decided it was broken. Middle of night I thought?? WPA2?? First thing this morning fired up my Cisco Valet Plus router, changed the security to WEP and voila, it works like a charm. I don't think I'm going yo change my settings on the Airport Extreme, since the phone is only nostalgic. This could easily be the problem on any iPhone running 3.1.3..

  • Why my iphone 5s doesn´t find divices in bluetooth

    why my iphone 5s doesn´t find divices in bluetooth

    The devices it is trying to find must be turned on and must be discoverable:
    https://www.apple.com/support/bluetooth/
    Cheers,
    GB

  • TS1398 My phone is not able to find any wifi networks.

    My phone is not able to find any wifi networks.
    I have another i phone and it is connected just fine, my ipad and computers are conneted just fine.
    I followed apples directions but still not working.
    It stopped working around december 5th.

    Thats odd unless its a Windows 9x system lol. You shouldn't need drivers for USB storage devices. They are designed to identify themselves as Mass Storage class devices which will run with the built in drivers after Windows 98.  Occasionally you will get a device that have deliberately been designed to not meet the standards (for extra features) but you saying this happens with other USB devices says this isn't the case.
    Does it only happen with storage devices? Like hard drives, flash drives etc?
    The model and windows version shouldn't make much of a difference in this case but it doesn't hurt to know what kind of system you are using.
    Look up the USB controller in your system, if there are drivers for that, download them. If it's an already Windows supported device there is no need to download anything for it (have your Windows disc handy if you use XP) then uninstall the USB controller from the Windows Device Manager using the option to remove the drivers as well if the option is there.  Restart and let Windows find the USB controller and install it (and any other devices attached to the USB bus). You may find your keyboard, mouse and any other USB devices won't work until Windows has finished installing them.  Just give it some time, Windows will get there.

Maybe you are looking for

  • How do I use existing sync key after Windows clean install?

    Hi, I had setup Firefox Sync on my old Windows 7 install and I have the Sync Key given during the set up. I had to clean install (format C drive) my Windows. Is there any way I can use the old Sync Key to get all my bookmarks and stuff back?

  • Questions: Vendor Account Group and Purchasing Organization

    Dear SAP experts, I'm just a novice user and would like to have your advice on the following questions: 1. How to change Vendor Account Group Vendor has been created already with wrong account group. Can we change account group?? 2. How to add Purcha

  • A conversion error occurred while the program -- display data on the screen

    HI all, Iam getting a dump error described below: A conversion error occurred while the program was trying to display data on the screen. The ABAP output field and the screen field may not have the same format. Some field types require more character

  • Using Expression in commandButton "Icon" property

    I have 2 images and i have 2 conditions. i want to show one image at a time under a condition. I am using the following expression to determine the image to be displayed on CommandButton in adf: #{row.bindings.PolicyExceptionApprovedFlag.inputValue==

  • My movies won't play

    None of my videos/movies will play. I get a blank screen. Any suggestions?