TS1398 Not very helpful as I still cannot connect with my Netgear network with my iPad.
I have tried all the suggestions. I cannot download the previous iOS and am sure that the update iOS 6 is the whole crux of the problem. I cannot download as I cannot connect with the network. Any suggestions? I am a novice and need detailed help!
Is your N network using 5 GHz only? The tech specs for the iPhone 4S lists that it can only connect to N networks at 2.4 GHz. The iPad 2 specs do not list that restriction.
Similar Messages
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ITunes cannot connect with this iPad Error/iOS 5 problem
It appears that ever since upgrading to iOS 5 and opting to sync my first gen iPad wirelessly, I have been receiving an error message each morning stating "iTunes cannot connect with this iPad..."
The wireless sync capability works fine, I plug my iPad into the wall when I come home, and it starts pushing and pulling all the new apps that I've downloaded in the day.
It appears that iTunes is will regularly try to connect with the iPad while it is charging. At some point during the evenings, either my iPad will be asleep or my iMac will be asleep. I think this is where the connection problem is arising.
Does anyone know how to change iTunes' frequency of wireless sync to a device that it is wirelessly connected to? Ideally, I'd like it to only sync wirelessly once when I plug the iPad into the wall.See if this page helps : http://support.apple.com/kb/TS3221
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I did everything recommended on apple store support site and still cannot connect to the network with my new iphone 5 but my co-workers and students (I work for the university) can keep connectivity all the time. I am very unhappy with my new phone
Be patient, Apple is coming out with a update soon, its been reported that they have sent the update to the carriers to test, which means it will be soon. And is suppose to address this issue.
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i have read all of the numerous and similar issues on this subject. and i still cannot connect my new airport extreme. my old airport express works fine still. help. and why are there so many issues with connecting this stuff? i thought this stuff was supposed to be getting easier, not harder... thanks.
Sorry, but I have no idea on what you have read and tried so far so please forgive me for any redundancy.
Is your AirPort Extreme the only router in your current network configuration? Which exact model is it? If there are other routers being used, please provide their make(s) & model(s). Also the make & model of your Internet modem.
What is your goal with the Extreme? Is it to replace the "old" AirPort Express? Will you still be using the Express for any reason(s)? -
After upgrade to ios6 iPad does not accept password to wifi, I cannot connect to internet. Pls help me...
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Continually get a message saying "We are experiencing technical difficulties, please try later" when trying to set up allowances. Not very helpful. Any ideas. I am running the latest itunes with Windows 7 Professional.
Not a solution yet, but received the following from one of the tech people I've been e-mailing back & forth with.
"I'm sorry that you have been unable to submit your podcast. The podcast submission form is currently offline. When trying to submit the podcast you will receive this message "We are Currently Experienced Technical Difficulties". Once the issue has been resolved, I would be glad to inform you.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available."
Who knows, maybe the problem isn't with my feed after all. -
Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automatically. Please help.
Thank You.See:
Can't connect to the iTunes Store -
I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!
iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Can anyone explain why on my iPhone 4S, whenever I play music, it won't hold my place in the song? I pause it, and then when I go back later, it's all the way back at the beginning? A google search was not very helpful, any tips would be great!
Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.
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how on earth do you contact adobe - i lost my serial number before registering my standalone software...the phone service is offshore and not very helpful - the chat (i thought it was realtime) has been slow - if i understand, you need your proof of purchase and they will issue a serial number
To help address performance issues the Identi-e web site is currently down for maintenance. If you are trying to redeem a product code to obtain your serial number for the Student & Teacher edition of our software you will currently be unable to do so. We would recommend installing the software in trial mode for the moment until the maintenance period is complete.
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My WiFi on my iPad has been getting poorer recently, and two days ago stopped working completely. I have reset the network settings, and when that didn't work I restored my iPad. I still cannot find or access WiFi networks, and if I do, it fails. Help!!
My WiFi on my iPad has been getting poorer recently, and two days ago stopped working completely. I have reset the network settings, and when that didn't work I restored my iPad. I still cannot find or access WiFi networks, and if I do, it fails. Help!!
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I downloaded Flip4 and Divx but still cannot videos with the following ext: wmv, avi and asf can anyone help
Try Perian and VLC.
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I - STILL - Cannot connect to the Itunes Store
I am unable to connect to the Itunes store, I could connect to the radio stations, I checked the SSL and TSL setting under Internet Explorer Options, Not using proxy or any Computer based firewall, and on my router firewall I tried opening up ports 53, 5353, 443 and 3689, and even tried DMZ the box, but for no use... I still cannot connect to the store, and frankly, it is getting ridiculous. Can anyone help? maybe the neededs ports or something...
Here is the check log... and thanks in advance.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dimension XPS
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 3A48AA7B3CB9DD57
Current user is an administrator.
The current local date and time is 2008-03-08 21:11:11.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 6800
External Plug-ins Information **
No external plug-ins installed.
Network Connectivity Tests **
Network Adapter Information
Adapter Name: {686274E4-CF42-4229-98AE-678EE8BF1331}
Description: Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
IP Address: 10.10.0.10
Subnet Mask: 255.255.255.0
Default Gateway: 10.10.0.1
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 20:00:00 1969
Lease Expires: Wed Dec 31 20:00:00 1969
DNS Servers: 10.10.0.1
10.10.0.1
Adapter Name: {C7089E37-5C18-4224-812A-541BFED730B6}
Description: VMware Virtual Ethernet Adapter for VMnet1
IP Address: 192.168.181.1
Subnet Mask: 255.255.255.0
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 20:00:00 1969
Lease Expires: Wed Dec 31 20:00:00 1969
DNS Servers:
Adapter Name: {F5345F4B-2E32-4D97-BB78-741CFE4A155C}
Description: VMware Virtual Ethernet Adapter for VMnet8
IP Address: 192.168.92.1
Subnet Mask: 255.255.255.0
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 20:00:00 1969
Lease Expires: Wed Dec 31 20:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.I don't think it is a firewall issue as the connection attempts were not blocked according to the network connectivity report.
These ones have been tricky to solve.
As a first stab, one thing you could try is to create a new Windows account and see if you can connect from there.
P.S. I noticed that the date on the report is not the same as the date of your post. This may just be when your ran the report, but it is worth checking your computer's date and time are correct.
You could also check the Advanced tab in your Internet options. If "Check for server certificate revocation" is checked. If it is, try unchecking it.
Message was edited by: polydorus -
TS1368 Still cannot connect to iTunes after reading article
Even though I am allowing iTunes through my windows 7 firewall, I still cannot connect to the iTunes store. When I run the iTunes diagnostics it tells me that the firewall is blocking iTunes but that is not true. I am running the latest version of iTunes.
I have gone through every step of the instructions here dealing with this problem but nothing is working. Does anybody know how to get iTunes to work with Windows 7? I am using Microsoft Security Essentials as my antivirus program in case that helps.
DavidClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Make sure that you can access the Internet on your computer or device.
Make sure that your computer meets the iTunes minimum system requirements.
Make sure that your operating system is up-to-date:
Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card that I cannot use(been trying now for 6 days). I am going to return both of these items if I cannot find a fix for this.When I called Apple (after wating 42 min. for a live person) I was told to run the APPLE Software Update and turn off location services then restart my computer. There were no available updates. The iPod touch I got on Christmas day. The iTunes app was downloaded the same day. Since day 1 I have not been able to connect. I also followed lllaass's advice and followed instructions on the following 2 websites.
http://www.idownloadblog.com/2012/09/20/fix-for-cannot-connect-error/
http://www.youtube.com/watch?v=PIUitRyZS6U
After restarting my computer:
From the iTunes app I click on the 'iTunes Store'
A new window opens and I get the following message:
This Apple ID has not yet veen used with the iTunes Store.
Please review your account information
So I click on 'Review' and am taken to a crude screen that says
Welcome to the iTunes Store
With an Apple ID, you can download the latest music, videos, and more.
To begin creating your Apple ID, click Continue.
So I click on 'Continue'
A pop up window says:
We could not complete your iTunes Store request. An unknown error occurred (-1202).
There was an error in the iTunes Store. Please try again later.
And the only option I am left with is to click 'OK'
After every fix this same scenerio just loops and loops and loops
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