TS1398 Safari and mail not connecting on ipad mini

Suddenly, at home or work, my ipad mini is acting up:
- It connects to Wifi ok or using Verizon cellular data
- But neither Safari or Mail can access the internet.
- Yet Square, (which requires an internet connection) works fine
- Also, all my coontacts are gone...
I have tried all the suggested ideas to reboot, disconnec, reset Wifi etc... (which is not the answer as when I am on cellular network I have the same problems.)
All was workin gfine for months before...
Any ideas??

I was at work and could not try all your suggestions.
Now that I am done, I turned on my ipad, and all is back to normal??? After being totally messed up since last night.
But I do think that Lizdance idea about the icloud and password might be the answer. Somehow apple straightened it out...???
Thanks for helping out! What an amazing thing this internet is!!

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Okay, when using Safari and trying to email the web content by pressing command + i a message pops up saying the following "Safari couldn't create and email message because it couldn't locate an email application." then it states "You can use the Mail application included with Mac OS X to send webpages. To do so, you need to install Mail using the Mac OS X installation CD's."
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Hi V.K.
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Safari and Mail not recognizing IP/network after picking up new WiFi?

Very strange behavior that has happened numerous times - and I can't figure out what is going on. The situation is that when I travel to school and connect to the wifi network there, I'm having issues with Mail (5.1) and Safari (5.1.2). Network CP shows me an IP address and appears all is well - however Safari does nothing (no msg that I'm "not connected to the internet") and Mail just displays the triangle with exclamation point inside ...next to each mailbox. Interestingly, I can open up Firefox and go on my way. So why is Firefox able to 'see' the internet (Dropbox and other apps are fine too) yet Mail/Safari is having issues?
Here's what I've done:
Quitting/re-opening Safari: Safari icon bounces in dock for a minute, literally, and never opens. Now I go to try to open it again and it doesn't even try to open - no bounce, nothing (it's actually in "not responding" mode according to the force quit box). So I force quit, re-open and it goes right back to that same behavior - not responding. Have to restart to get it to act normally again.
Mail won't even quit. I have to force quit - every time that this happens.
Anyways, I can't tell if this is MB Air specific behavior, given its wifi troubles (which I have continuously whether at home or school) - or if this is purely an OS/software issue.....or a combination?
Anything else I can do to help troubleshoot, let me know. Thanks in advance.

Very strange behavior that has happened numerous times - and I can't figure out what is going on. The situation is that when I travel to school and connect to the wifi network there, I'm having issues with Mail (5.1) and Safari (5.1.2). Network CP shows me an IP address and appears all is well - however Safari does nothing (no msg that I'm "not connected to the internet") and Mail just displays the triangle with exclamation point inside ...next to each mailbox. Interestingly, I can open up Firefox and go on my way. So why is Firefox able to 'see' the internet (Dropbox and other apps are fine too) yet Mail/Safari is having issues?
Here's what I've done:
Quitting/re-opening Safari: Safari icon bounces in dock for a minute, literally, and never opens. Now I go to try to open it again and it doesn't even try to open - no bounce, nothing (it's actually in "not responding" mode according to the force quit box). So I force quit, re-open and it goes right back to that same behavior - not responding. Have to restart to get it to act normally again.
Mail won't even quit. I have to force quit - every time that this happens.
Anyways, I can't tell if this is MB Air specific behavior, given its wifi troubles (which I have continuously whether at home or school) - or if this is purely an OS/software issue.....or a combination?
Anything else I can do to help troubleshoot, let me know. Thanks in advance.

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My first post ever. I just updated to 10.5.3 from 10.5.2 After the update, I can not connect to the internet using Safari. I get an error message that I have no internet conection. I ran the network diagnostics and everything was reported as working correctly. I also ran a repair permissions from disc utilities. Still can not connect with Safari. I also noticed that itunes can not download any podcasts. My "software update" in system perferences can not connect either. Firefox has no problem going online.
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Thanks

Also worked on 10.4.11. I installed an Airport Express and updated all the software and firmware on my MacBook. After Safari, Itunes store, Google earth could not connect but Firefox was connecting fine. Followed your tip. Disableing the proxies on the Network config does the trick. Very simple but very helpful, thanks.
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http://support.apple.com/kb/HT5372
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You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
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from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
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Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
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Hello, can anyone can help?
I was running 10.3.9, no problems, with safari, mail etc, through my standard third party router. Then today safari won't open up, just goes into spinning ball. Mail won't even open. I have re-installed the system from original discs back to 10.3.3, but still no luck. I can't even run software demag from a download of the apple site, whirling ball again.
Do I need to go for full system default re-instal, as I will loose all my mail folders and safari settings?
Pretty stuck at the moment......

Sounds like a problem with your internet service provider. Perhaps contact them and see if they are experiencing problems. The other thought is the modem and next is the router.

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HI,
Try launching Safari and Mail from the Applications folder. If it works, drag the Safari and Mail icons off the Dock. Just drag straight up. They'll go poof.
With Safari or Mail open, select the icon in the Dock/Keep in Dock.
If that doesn't help, locate these files.
com.apple.Mail.plist
com.appple.Safari/plist
Drag those files to the Trash, empty the Trash and restart your Mac.
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iTunes for Windows: iTunes Store connection troubleshooting
See if any of these three may help.

TS1398 Safari and mail not connecting on ipad mini

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