TS1398 still unable to turn Wi-Fi or Bluetooth on or off
still unable to turn Wi-Fi or Bluetooth on or off
Hi dyffy,
I see that you are having some issues with connections on your iOS device such as Bluetooth and Wi-Fi. Here are two articles that will help you address this issue:
iOS: Troubleshooting Bluetooth connections - Apple Support
http://support.apple.com/en-us/HT201205
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
http://support.apple.com/en-us/HT204051
Thanks for being a part of the Apple Support Communities!
Regards,
Braden
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Unable to turn Wi-Fi or Bluetooth on or off because the setting is grayed out or dim.
Try to re-set it as rudegar suggests. If that doesn't work, try a restore. If that doesn't work, try a restore as new.
If the settings are still grayed out, then your phone has suffered a hardware failure. -
what i need to do to fix this problem? Do you have firmware to re-install? please help or advice
Did you already check this article?
iOS: Wi-Fi or Bluetooth settings grayed out or dim
Did you try to set up your iPod as new device?
How to back up your data and set up as a new device -
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Look here.
http://support.apple.com/kb/TS1559?viewlocale=en_US&locale=en_US -
I had done the update agn & agn but the problem is still be there . I ask for repair with KLCC maxis centre (malaysia) , there ask me to pay around RM1000
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Someone help me plzthe main discussion regarding this issue: https://discussions.apple.com/thread/4310121
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refer to article TS1559.
all suggested resolution has been followed, but did not resolved my issue. my wifi is still grayed and could not be ON.
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Hi there,
The troubleshooting article above has some further information towards the borrom of the page.
Additional Information
If you are still unable to turn Wi-Fi on, please contact Apple for support and service options.
-Griff W. -
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Additional Information
If you are still unable to turn Wi-Fi on, please contact Apple for support and service options. -
HT204409 wifi unable to turn on iphone 4s
Hello
could you hepl me
unable to turn on wifi
what the solution??Hello Nivine80,
Thanks for the question. I understand that your Wi-Fi option on an iPhone 4S is greyed out. The following article explains this issue and potential resolution:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/TS1559
Follow these steps to resolve the issue:
1. Verify that airplane mode is off by tapping Settings > Airplane Mode.
2. Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
3. Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
4. If your issue is still unresolved, perform a software restore in iTunes.
If you are still unable to turn Wi-Fi on, please contact Apple for support and service options.
Thanks,
Matt M. -
My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?
Kbkohn wrote:
I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back.
Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged. Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
Have you done so? If you have, all of the data is either in iCloud or iTunes on your computer. Replace the device and restore the new iDevice with the backup of the old one. -
I turned on my In-App purchase under "setting- general" but still unable to complete the purchase. Need Help!! Thanks!!!!
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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i am still unable to play or download a song that is already matched on my imac. i have gone through all of the recommended checks, author/reauthorized, turned match on/off, etc... but still asks me to locate the song, even though its already matched. granted, the file is missing on my mac, but having been matched previously, why cannot i access it to play and/or download?
i am still unable to play or download a song that is already matched on my imac. i have gone through all of the recommended checks, author/reauthorized, turned match on/off, etc... but still asks me to locate the song, even though its already matched. granted, the file is missing on my mac, but having been matched previously, why cannot i access it to play and/or download?
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TS1398 my iphone 4s wont connect to wifi its like unable to turn it on
My iphone wont connect to wifi is like unable to turn it on
Hello geordiebell,
It sounds like your phone is not connecting to your Wi-Fi network. You can use the troubleshooting from the following article to help get that issue resolved:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Follow these steps to troubleshoot the above issues:
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
All the very best,
Sterling -
TS1398 i am unable to turn on the Wi-Fi.
i am unable to turn on the Wi-Fi.
I had the exact same issue with a 2 year old iPhone. I read up on it all day and tried everything. Last ditch - I tried a weird solution I found online and it worked. Overheat the iPhone gently with a hot hair dryer until it gives the Temperature alert and goes into recovery mode.
Now put it in a Ziplock bag and place it in the freezer for 5-10 minutes. If it comes back on you are ready to do teh following.
Go to Settings / General / Reset / Reset Network Settings. Reset it.
This takes a few mins. Once complete - force reboot the iPhone holding down the Home and Power buttons for about 10 second simultaneously. Once you see the Apple reboot let go.
It's weird - it was my last roll of the dice - but it worked. I was able to switch on the WiFi and it connected.
There is a Canadian post online where many people have had the same success -
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Unable to turn of an on wifi at all
Well, you haven't provided a whole lot of information.
Have you tried Settings --> Wi-Fi on your iPhone and found you cannot do any more on that line?
If so, have you tried jiggling the Settings --> Airplane Mode setting?
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