TS1398 Stuck on Password Incorrect for Exchange, wi fi has changed , cannot get to General Settings
I am stuck on a message Password Incorrect for Exchange (my work email). My Wi Fi password has been reset and it is trying to auto connect. I cannot get to General Settings to change the Wi Fi setting. Also stuck on FB app sitting behind the message. When I dbl clk Home there are no apps listed.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
After the iPad starts up completely maybe then the apps will appear in the task bar and you can close them or maybe you will be able to back out of the apps after the reboot.
You can also try force quitting the mail app.
Force quit the app by holding down on the sleep button until the red slider appears. Let go of the sleep button and then hold down on the home button until the app quits. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Similar Messages
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Will not accept Cancel - keeps re-displaying same message. How can I get past this? I've tried everything: power off; keep pressing Cancel; etc. There is not enough time to select another app before the invalid password message re-appears.
Try a reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
When I go into Mail "Password Incorrect" for exchange account pops up. Never had to put in this password before. How do I get rid of this?
Go to iforgot.apple.com to recover the password for the Apple ID.
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I have just getting a new phone and I have forgot my password an Apple ID what I made new for the new phone now I cannot get on it because asking for id and password what should I do help plz thank u
Try
https://iforgot.apple.com -
I'm unable to send an email, i get username or password incorrect despite being correct. Has anyone had this problem before and fixed it?
Are you sure the settings are correct? Did you check the outgoing mail server setting? Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
my ipad2 is asking old id password, when i go to forget password link for that id then I am not getting any mail to reset the same. Please help how can i remove or change the old id.
You cannot remove or change the old ID. This is Find My iPhone Activation Lock. You need to recover the credentials for the Apple ID originally used to activate the iPad.
Check your spam and junk folders. -
I changed the password because I could not remember it for my Xoom and now I cannot get any emails on my Sprint HTC. Please assist
Your password for what?
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After the changes I have effected while trying to get to know my phone (which was a bad mistake, I will not repeat that for sure!) the touchscreen has changed completely and lost sensitivity. Everything has become very slow and e.g. to get the password in I first have to touch the number for a long moment and then the panel where the point is showed in. Once I get into the phone I cannot get to other screens than the start screen. There, only sometimes I cannot get into the apps. I have managed to open SMS and the browser. The others are just indicated by a voice but I cannot use them.
I hope I can undo the changes by getting back to settings. The problem is: I have no idea how to get back to settings as I cannot get anywhere but to the starting screen...
I am very happy for your help!It seems you have accidentally turned on the experimental accessibility features (namely the screen reader for blind users). I did this on a Flame with v1.4 and it was so buggy I could not get back to settings to turn it off. Depending on what version of Firefox OS you are using - you may be able to get back into Settings to turn off accessibility. The way the navigation works for the screen reader is to swipe right (or left to go back) to have the focus set to a new object on screen, then after the computer reads out the item - you can double tap anywhere on the screen to select it. If you are lucky you can slowly navigate to the Settings and Developer Menu and retoggle the Accessibilty setting off.
If not, then the only way I know (and I'm a Firefox OS newbie) is to re-flash your phone. I got stuck with this and had to reflash version 1.4 over it. This means you will LOSE your data if you do it. I reflashed the phone, a Flame (your mileage may vary with your device), by pressing the Power button + VolumeUp + the Home button until I saw the Thundersoft logo - then you should get a menu which you can select "wipe data/factory reset" and then like 30 sec later phone is fine - but you are back to scratch.
Sorry if this doesn't apply, or if you need to salvage data - perhaps someone more knowledgable can reply? -
When I changed my Apple ID the ID did not change on my iCloud account. there appears to be no way to change the ID because I cannot get into account settings for iCloud
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Can a one please help me turn off auto play for Facebook the option is no longer in my General settings why is this ?
And yet the link you posted only tells you how to do it on the Facebook App for Android. Nothing about the Facebook page is mentioned at all, or how to do it on an iPhone.
With that said, and assuming you have the most up to date version of the Facebook App, you can now turn the auto play feature Off within the Facebook App itself. Tap on the "More" icon on the bottom right, then scroll down to Settings->Videos and Photos->Auto Play. If Smart auto-Play is on turn it off. Then you can set the check mark on "Never Play Videos Automatically" which is the same as Off. -
Iphone5 - Password Incorrect Message Exchange - cant resolve
Can anyone help me with this please?
On my ipone 5 I am receiving emails fine, passwords in settings correct, but keep receiving 'Password Incorrect - Enter the password for the Exchange Account' error message.
I keep re entering the correct password - but cannot get rid of the message continuing to pop up every few seconds!
Many thanks for anything you could suggest?Have you ask your IT guys at your work?
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Password Incorrect for gmail - but it is correct
Recently, I had to remove my gmail account from my iPad (ios7).
When I tried to add it back, I get the message "Cannot Get Mail - the user name or password for "imap.gmail.com" is incorrect.
But the password is correct - I used the same one on my Windows laptop and Android phone - even during the period since the iPad is telling me its incorrect.
Please help.I had this problem but no two-factor authenification was set for my account. This posting at http://www.iphonefaq.org/archives/971486 had the following instructions:
1. Quit all mail clients that are accessing the affected Gmail account. This means the Mail app on the iPhone and any other place you are accessing your Gmail from such as a computer.
2. Open Safari on the affected iPhone and navigate to this page: http://www.google.com/accounts/DisplayUnlockCaptcha
3. Enter your full Gmail address, password and type the characters you see in the picture. Touch the unlock button to verify your account.
4. Open the Mail app and your Gmail access should be restored.
I had actually deleted the gmail account in step 1 and then created it again in step 4 and that worked for me. -
Is my iCloud username and password the same as my apple id and pass? I keep getting username or password incorrect when trying to use I loud email
The password is the same, the mail address has to be an iCloud address (Mac, Me or iCloud) which may or may not be the same as the address you use to log into iCloud.
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So like a moron, I made the mistake of finally updating my Iphone 4's OS to the new one that Apple has been bugging the crap out of me about for months now. The problem is, my phone is now stuck on the loading screen and I cannot get it to do *ANYTHING*. It won't connect to my PC, Itunes won't let me get on it without the pin lock being entered on the phone which I CANNOT do because the phone is stuck on the update screen.. and Apple won't talk to me for help because I cannot get them the serial number which I CANNOT do because my phone is stuck on the update screen!
Is there no way to just take the battery out or something? I looked for screws but they seem to be proprietary (because of course they are, because Apple) How do I force it to get off the update screen?!If you open it to take out the battery from the iPhone then you forfeit all service for whatever reason from Apple in the future.
Have you attempt to connect it to your computer and then restore it from iTunes on your computer? -
Iphone keeps saying password incorrect for itunes
but it's the correct password since I can log into the itunes store from itunes
I used to have a 2nd Generation 32GB iPod Touch which I ditched Friday when I finally got an iPhone. I purchased a Black 32GB iPhone 3G S and activated it in store. I attempted to log into iTunes on it and was met with a message saying my password was incorrect. I logged in on my computer when I got home and the password worked fine. I think my issue is due to a very old iTunes account (5 years old). It was created from an AIM Screen Name which was an option at the time. It does not have an email address in the username and in iTunes I must select that my screen name is an AOL account. I don't have this option on my iPhone. Could this be my issue and if so, how do I fix it?
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