TS1398 the wifi icon is not active

I can't  not turn the WiFi on , the icon is inactive to switch it on what should I do, I r=tried to restore the software and also the to restart the phone but the problem remains

Read here:
http://support.apple.com/kb/ts1559
If nothing works, make an appointment at an Apple store.

Similar Messages

  • TS1398 Why does my iPad2 not display the WiFi icon?

    Why does my iPad2 not display the WiFi icon? I have implemented ALL of the troubleshooting tips, but my WiFi icon is still missing, and it will NOT recognize the internet connection that I know to work on my computer and iPhone.

    Try the following:
    1. Reset the AirPlay devices
    2. Reboot the router
    3. Reboot the iPad
    Note: The AirPlay icon is now in the Control Center

  • My mac air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbook that is able to connect with no issue. HELP

    My macbook air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbookpro that is able to connect with no issue. HELP

    Reset the TC to factory and start again.
    Use all SMB type names for wireless and base station.. Not apple type names.. this is more important since Mavericks.
    I also recommend different names for the different bands.
    So for example.
    TC name.. TCgenx (I use whatever the generation number is for the x.. eg TCgen4 or latest one TCgen5)
    WIreless name.. TC24ghz for 2.4ghz
    TC5ghz for 5ghz
    You can also set the channel manually.
    If you still have issues.. start with no security and then if it fails to connect there is something seriously wrong with the laptop. Did you upgrade install Mavericks?? That can lead to driver issues.. I would recommend a clean install.

  • Since about 2 weeks ago for no apparent reason, the internet on my iPad suddenly stopped working (when I open Safari, it says: "Safari cannot open the page because it is not connected to the Internet"), even though the Wifi icon in the top left corner sti

    hi

    Since about 2 weeks ago for no apparent reason, the internet on my iPad suddenly stopped working (when I open Safari, it says: "Safari cannot open the page because it is not connected to the Internet"), even though the Wifi icon in the top left corner still shows full signal. However, I noticed when I went into Wifi settings (Settings>Wifi) that there is no checkmark next to my network name (only the spinning circle icon, as if it's trying to process something). This only happens at home (I can browse the internet while connected to  Wifi at university). My other Apple devices (MacBook Pro and iPhone 4S) work perfectly fine at home.
    I've tried resetting my router, restarting my iPad, resetting Network Settings on my iPad, and tried following Hynes' instructions on this thread:https://discussions.apple.com/thread/2453187?start=15&tstart=0, but nothing has worked so far (although I have to admit that I found the instructions on that thread somewhat confusing, so there is a chance that I accidentally did not follow them properly).
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  • My macbook pro 15inch running on maverick when i try to click on wi-fi says no hardware installed please help i need wifi and and under network staus wi-fi is fail and under network airport is not connected can anybody help the wifi icon has a x and does

    my macbook pro 15inch running on maverick when i try to click on wi-fi says no hardware installed please help i need wifi and and under network staus wi-fi is fail and under network airport is not connected can anybody help the wifi icon has a x and does not even let me turn it on

    Have you attempted to reset the SMC? That would be the first step. Hold the left control, option, shift key and the power button for about 5 seconds and release. Then try to reboot. Might as well reset the PRAM as well. Hold command, option, P, R on start up until the machine restarts. If that doesnt' have any affect we'll have to dig deeper into a potential hardware failure.
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    - xia_us9

  • The WI-FI icon is not active (I had to restaure my ipod after a drop in water...) How can I activate the WI-FI logo again?

    The WI-FI icon is not active (I had to restaure my ipod after a drop in water...) How can I activate the WI-FI logo again?

    You can try here.  However, I suspect a hardware problem.  It usually is.
    iOS: Wi-Fi or Bluetooth settings grayed out or dim

  • TS3367 Nowhere on my iPhone 4 can I activate FaceTime... I've tried using contacts, settings, and even when I call someone with an active FaceTime, the FaceTime icon is not lit up. Any suggestions?

    Nowhere on my iPhone 4 can I activate FaceTime... I've tried using contacts, settings, and even when I call someone with an active FaceTime, the FaceTime icon is not lit up. Any suggestions?

    There is no facetime icon and never was. Facetime is built into the phone.  Go to settings>general>restrictions and make sure facetime is ON.  Go to settings>facetime and turn it on there and set it up there.  Also read http://support.apple.com/kb/ts4268

  • HT1695 The Wifi icon on my ipod touch is not functioning. how can i get it fixed

    The Wifi icon on my ipod touch is not functioning. how can i get it fixed

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • TS1398 tonight i have upgraded my Ipad2 to ios 6 by it's own wifi,after compete downloading and installation the wifi password is not accepted by ipad2,i have tested so many times and i entered password correctly.please help

    tonight i have upgraded my Ipad2 to ios 6 by it's own wifi,after compete downloading and installation the wifi password is not accepted by ipad2,i have tested so many times and i entered password correctly.please help

    are other things still connecting to the wifi without a problem?
    Have you tried resetting network settings, then unplugging modem and router from power for 40 seconds then plugging back in letting the lights stabilize and Then recconecting with the ipod>?

  • TS1398 When I try to connect to the wifi it will not unlock. It will not even search for a network. I have reset the phone and reset the network. Any ideas.

    When I try to connect to the wifi it will not unlock. It will not even search for a network. I have reset the phone and reset the network. Any ideas.

    I Can do that for home but not at friends and work places, nobody else has any problem joining it!! I'm wondering if restoring factory settings will solve it but don't really want to do that as its a hassle to reinstall everything for it to not solve the problem!!

  • I loaded microsoft office on my mac airbook. I have no problem accessing it from my user. When the other log on user is clicked the software icons are not avauilable. How do I have any user on my airbook have access. i.e. my wife

    I loaded microsoft office on my mac airbook. I have no problem accessing it from my user. When the other log on user is clicked the software icons are not avauilable. How do I have any user on my airbook have access ? . i.e. my wife

    Greetings Niel
    I was able to copy down the Word, Excel and PowerPoint icons and access "however" when I exit out of the guest user it deletes them from the tool tray at the bottom.... I need them to stay there not have to copy them down..
    Can you still assist?

  • "X" in the wifi icon of the toolbar

    Similar to "exclamation" mark that others have seen in the wifi icon in the toolbar, I am getting an "X" within wifi icon and cannot add wifi in settings. Has anyone had this issue that can help?
    I am running a mid-year 2011 MacBook Air with 1.7 Intel Core i5 / 4GB ram / 128GB of storage.

    Back up all data before proceeding.
    Open the Network pane in System Preferences. A list of available network services appears on the left. If Wi-Fi is in the list, select it, then from the popup menu labeled with a gear icon at the bottom of the list, select
              Make Service Active
    Click Apply.
    If Wi-Fi is not in the service list, click the plus-sign button at the bottom of the list, and then select Wi-Fi from the  Interface menu in the sheet that drops down. Click Create, then Apply.
    If there is a closed padlock icon in the lower left corner of the preference pane, click it and enter your administrator password to unlock the settings.
    If the above steps don't solve the problem, continue.
    Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist
    Right-click or control-click the line and select
             Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with "com.apple.airport.preferences.plist" selected. Move the selected item to the Trash. You may be prompted for your administrator password. Restart the computer and recreate your settings for Wi-Fi in the Network preference pane.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • The message icon is not showing in the drop screen of my photos it used to show before and now it's not there how can I get it back?

    The message icon is not showing in the drop screen of my photos where it says do you want to email, message, assign, use as waller paper etc. it used to show before and now it's not there how can I get it back?

    Did this back along to mine. Plug it into itunes on your pc (or Mac) and click on the ipod icon on the left hand side. When the device options come up on the main screen, click on restore. Follow the steps and it should restore to factory settings. If you had icloud activated on the ipod all previous purchases should be in the cloud and ready to download onto the ipod afte rit has been restored to factory settings, otherwise you'll have to download them all again. Hope it helped.

  • My Wifi doesn´t work. The Wifi icon on top menu bar states there is no hardware connected. How can I resolve this as previously Wifi connection worked perfectly. Is this something that to do with the computer hardware? Please advise.

    My Wifi doesn´t work. The Wifi icon on top menu bar states there is no hardware connected. How can I resolve this as previously Wifi connection worked perfectly. Is this something that to do with the computer hardware? Please advise.

    SkyDaughter29 wrote:
    My current situation: I have soooo many texts on my iphone and I haven't deleted many because I need the information contained in them for future reference and for legal purposes.  I would really like to find a means and way to save them other than on the phone itself. I've done searches for various apps yet I'm not finding what I think I would need.  It appears Apple does not sync the texts between the iphone and my MacBook Pro.
    Try the computer apps PhoneView (Mac) or TouchCopy (Mac & PC):
    http://www.ecamm.com/mac/phoneview/
    http://www.wideanglesoftware.com/touchcopy/index.php
    Best of luck.

  • IPad Fails to connect to wifi, but shows the wifi icon

    My company just installed a wireless network in our building.  I was very excited because I can finally use my iPad in meetings and ditch the IBM laptop.  However, it does not want to connect to the wireless network.  Let me try to explain what happens.
    BTW,
    1. It is a new network so all the routers have the most up to date firmware. 
    2. I have tried to connect with my iPad2 and iPad both without success.  The iPad was recently wiped clean and set up for my son.
    3. I can connect to my home network, my sprint mifi card, and other networks (hotels, starbucks) with no problem.
    4. Laptops can connect with out issue to the network.
    5. Others have been able to connect their iPhone to the network.
    6. One other person could not connect their iPod Touch to the network.  He gets the same response that I do.  I don't know anyone else with an iPad that works in my building.  However see item two above.
    7. It is using WPA security.
    8. I have reset network settings numerous times on both iPads and rebooted both iPads numerous times.
    9. I am able to connect to another wifi network in our building.  Both networks use the same security and password.
    This is what happens:
    1. Go to Settings -> Wi-Fi and choose my companies wireless network.
    2. It asks for the password and I type it in (Trust me I am typing it in correctly.  I have done it about a hundred times now.)
    3. Recieve the message "Unable to join the network," I hit Dismiss and Cancel.
    4. I get the Checkmark next to the wireless network I just tried to join.  If you click the blue arrow I get an IP address, but NO "Forget This Network" Option.  I also have the wifi icon next to the word iPad in the upper left corner of the screen.  It will also not load any Safari pages.  Safari states "Safari cannot open the page because it is not connected to the internet."
    I have also tried:
    1. Go to Settings -> Wi-Fi and choose "Other."
    2. Type in the SSID name and choose WPA, Type the password.
    3. Hit "Join" & get the message "Could not find the network"
    4. I hit Dismiss and Cancel.
    5. I get the Checkmark next to the wireless network I just tried to join.  If you click the blue arrow I get an IP address, but NO "Forget This Network" Option.  I also have the wifi icon next to the word iPad in the upper left corner of the screen.  It will also not load any Safari pages.  Safari states "Safari cannot open the page because it is not connected to the internet."
    Please help.  I have read many articles on this forum and tried everything without success. 

    If you are getting a 169... IP, then you are not connected. That is a self-assigned IP that the iPad is giving itself because the router is not giving it one.
    Is it possible that you are not selecting the correct WPA security protocol for your network?

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