TS1398 Updated iphone 4s to ios 7.1.1 - Wifi Greyed Out

Updated my iphone 4s to IOS 7.1.1 , 4-29-2014, and every since the update to 7.1.1. my WIFI has been greyed out no matter where I am.  I have done all the resets, but resetting to like new, still no WIFI.  This seems to be a on going problem with lots of others.  There are all sorts of ways to attempt to fix.  Today, a co-worker was not able to receive calls after he updated to 7.1.1 and he took to cell provider and he downloaded a patch, which took all of 2 minutes and he is now able to receive calls.  I called Apple support to see if they could help and they said it was a hardware problem and they could sell me a iphone for $199.00.  I believe there should be a patch or something else to do with the Software issue, besides a blow dryer and freezer method,
Can anyone Help with a solution or advise what the issue is with the 7.1.1 update????  

I - like so many - am having the same problems. And they are actually getting worst with the phone starting to freeze. Problems started after 7.1.1 was installed. I have tried all recommendations and nothing works. The only procedure that worked temporarily was putting the phone in the freezer (sounds crazy) but it did work. Why Apple does not want to take responsibility and fix the problem is disappointing.

Similar Messages

  • IPhone 4S/iOS 7.0.4/WiFi Grey Out Issues

    My iPhone 4S (64GB memory/ATT) was working beautifully on iOS 5.1.1.  WiFi connected seamlessly with Access Points at home, work, etc.
    Then I made the mistake of wirelessly updating to iOS 7.0.4.  Instantly the WiFi stopped working and the <Settings>, <WiFi> tab was greyed out and non-responsive.  Oddly the WiFi tab on the Control Panel was responsive, but did not actually activiate the WiFi chip or open a connection to the WiFi antenna.  Accordingly, there is no option to find or connect to a WiFi network.
    Most other features appear to work, including the ATT cellular service and Bluetooth connection.  However, the iPhone is slow to respond to some apps,   For example, tapping <Settings> takes 5-6 seconds for a response whereas with iOS 5.1.1 the response was instantaneous.  Also a few apps (even after updating) and a couple of iOS pages now cause the iPhone to go blank for a few seconds or crash.
    Sounded like either an iOS or firmware issue to me.
    I followed all of the Apple and ATT suggestions, including:
    -Confirming that the iPhone is not in Airplane mode.
    -Turning the iPhone off, waiting, and restarting.
    -Forcing a hard restart of the iPhone by holding the <Silent> and <Home> keys simultaneously for 7 seconds.
    -Resetting the network settings by tapping <Settings>, <General>, <Reset>, and <Reset Network Settings>.
    -Checking for a newer iOS (none).
    At the suggestion of a couple of ATT support representatives, I tried even more drastic measures:
    -Resetting all settings by tapping <Settings>, <General>, <Reset>, and <Reset All Settings>.
    -Resetting all content and settings by tapping <Settings>, <General>, <Reset>, and <Reset All Content and Settings>.
    -Backing up, Restoring iOS and firmware, and Restoring applications and data using iTunes.
    -Restoring iOS and firmware using iTunes, and then setting up as a new iPhone.
    -Turning off iPhone, waiting while ATT pushed a new switch data pack to iPhone, and then restarting iPhone.
    Actually I did all of these "fixes" at least twice with the same result:  still a greyed out and non-responsive <Settings> <WiFi> tab with no WiFi signal.
    Apple and ATT's ultimate solution was predictable:   Buy a new 64 GB iPhone 5 for several hundred dollars (plus numerous proprietary cables) and forget the 47 GB of data, photos, etc. lost beta-testing their iOS and "fixes".
    Any "fixes" that I missed or other suggestions?

    ChrisJ4203, thanks very much for your input.  I don't mean to turn this post into an endless debate, but frankly I am still having a hard time believing that the WiFi died as a result of a hardware failure.
    My logic might be flawed, but here it is:
    While the iPhone 4S got very hot when wirelessly downloading and installing iOS 7.0.4 over the WiFi network, the WiFi chip and antenna had to be functional to complete the wireless iOS update.  Apple was very clear that iOS 7.0.4 is too large to download and install via cellular service.  Accordingly it would appear that any hardware failure had to occur in the few minutes between the download/installation of iOS 7.0.4 and its first use.  That window of opportunity is incredibly small in an otherwise flawless hardware performance.  I am not a big believer in long shot coincidences, so a WiFi hardware malfunction seems highly improbable to me, but not impossible.  A firmware/iOS conflict still seems more plausible to me.
    I also don't read much into Apple's "out-of-warranty" replacement offer at $199.  AT&T tells me that anyone walking in off the street (with or without a hardware or iOS malfunction) would receive the same offer.
    I appreciate that some iPhone 4S users did not experience any WiFi issues when they updated to iOS 7.0.4, but such difference could easily be explained if Apple used more than one WiFi chip and/or firmware in the iPhone 4S series.  Such an explanation would also account for iOS 7.0.4 (and 7.0.6) not recognizing the WiFi chip after the iOS update.
    Still perplexed, but thanks again for your kind efforts to help.
    Wonder if I can limp along long enough to spend my money on an Apple iPhone 6 ... but then again I don't want to be anyone's beta-tester.
    I am tempted to switch to a Samsung Galaxy or some other smartphone as long as I will be buying new accessories, but frankly I don't want to waste my time learning a new OS or core apps.

  • Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black.  Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in, any ideas?

    Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black.  Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything.  Looks like the screen is on it's just unresponsive and black obviously.  Has anyone had this problem?  I was updating via wifi right in front of my router and my computer.

    Spoke to a "senior advisor" in the Apple TV department.  Her suggestions:  change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers.  So she confirms that the problem is one of connection to router suddenly dropping out.
    My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue.  It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more.  Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
    My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department.  Make them aware of this problem!

  • Just updated iPhone 5 to iOS 7.1.2, now it won't sync with iphoto 9.4.3

    Just updated iPhone 5 to iOS 7.1.2  (from some version of iOS 6), now it won't sync with iPhoto 9.4.3 on my MacBook pro (running OS 10.8.5). I plug it in and iPhoto recognizes the iPhone but only displays a 'Loading..." message next to the 'New Photos' page.
    Tried it also on my older Mac Pro running Snow Leopard 10.6.8  and iPhoto 9.2.3 and same problem.
    Any ideas? Already tried rebooting both devices.

    I have same problem but with iPhoto 9.5.1
    Photos don't get to the iPhone.

  • I updated iphone 5 to ios 8.1 but now there is many problems and i want to turn back to ios 7 . How can i do it?

    HI I updated iphone 5 to ios 8.1 but now there is many problems and i want to turn back to ios 7 . How can i do it?

    Just restore the iPhone as new
    Use iTunes to restore your iOS device to factory settings

  • I have updated iphone 4 to iOS 6 now itunes 10.7 on windows 7 does not recognize it

    Hi I have updated iphone 4 to iOS 6 and also updated itunes to 10.7, now when I connect my device via usb it does not appear in itunes. I have followed all the advice in troubleshooter including uninstalling and reinstalling itunes but it still doesn't appear. Please can anyone help with this? I am not really very tech minded so a simple solution would help!! thankyou

    Thank you. I ended up performing the Restore after I did an Update, and performing the restore solved the problem----I now have a functioning iPhone with all of my data, pics, and apps on it. Fortunately I made sure that I backed up my iPhone before I tried to update to iOS6. Man, what a headache though, and it sounds like I had it easy compared to some other horror stories I've read. I won't update my iOS on my iPhone again; i've learned my lesson. It remains to be seen whether iOS6 will be worth it :-)

  • How do I update iphone 4 with ios 4.2?

    How do I update iphone 4 with ios 4.2?

    Do you mean that you want to update your iphone that currently has 4.2 to the newest software 4.3.2?
    If so, then update it as you always do, via itunes.  Click Check for updates.
    If you want to upgrade to version 4.2, then you cannot as 4.3.2 is the latest.

  • Updated iphone 5 to iOS 6.1.3, now trouble with keyboard not responding correctly and screen zooming in by itself...

    updated iphone 5 to iOS 6.1.3, now I am having trouble with keyboard not responding correctly and screen zooming in by itself...
    Buttons pressing themself...
    Also, my main screen is permanently zoomed in...
    suggestions?

    Double tap the screen with THREE fingers, that should get it back to normal again.
    Then go into Settings > General > Accessibility > Zoom > OFF.
    Not too sure about the keyboard and random button presses though.  Back it up and restore from iTunes, see if that fixes it.

  • What cause searching network problem after updating iphone 6 from iOS 8.1.2 TO iOS 8.1.3?

    what cause searching network problem after updating iphone 6 from iOS 8.1.2 TO iOS 8.1.3?

    SSince Apple does not support downgrading the iOS I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.

  • HT4623 i had a problem when i update iphone 3gs from ios 5.1.1 to 6.1. How could i fix it?

    i had a problem when i update iphone 3gs from ios 5.1.1 to 6.1. How could i fix it?. I can active my phone?help me, please!

    Well we need to know what your problem is if you want someone to offer a solution for you

  • Already asked AT&T and Apple Support. Updated iPhone 4 to iOS 7.0.3, some older Visual Voicemails disappeared. Just noticed today. Not backed up in iTunes. Can I get them back?

    New to this site, sorry if I didn't enter my question correctly ... Updated iPhone 4 to iOS 7.0.3, some older Visual Voicemails disappeared. Just noticed today. Not backed up in iTunes. Can I get them back?

    HALF-SOLUTION!!!! (Restoring only, basically.)
    Restore the phone via iCloud.com
    1. Go to iCloud.com , and log in.
    2. If you want a back up, make sure you back it up to itunes now!
    3. Now back to iCloud.com - select the device you want. Press "Erase iPhone" (or iPad, iPod whatever).
    You will go through a few steps. Skip the phone number and leave a message, as it isn't lost. Your phone will be restored. No need for plugging in!
    4. IMPORTANT: Just set it up as usual. Language, country blah. But then you'll get to a step where it says something like "This iPhone was erased with iCloud. Log in with the Apple ID you used to erase it". In this case, my Dad's. So please do that. Later on, the phone will ask for an Apple ID to be used for the phone. I put my own one as I didn't want my dads!!!! Lol....
    5. Plug into iTunes and back-up.
    As for updating, I'm still on 7.0.2,,, it ain't working on my phone or itunes!! :(

  • Updating iphone 4 to iOS 5 - while doing the Backup I receive an error message no 402636788 - backup has failed. Can anybody tell me what this means or how I can fix this?

    Updating iphone 4 to iOS 5 - while doing the Backup I receive an error message no 402636788 - backup has failed. Can anybody tell me what this means or how I can fix this?
    I am working on a Win 7 Machine and I have disabled all Firewall and Antivirus Tasks as this caused problems on an other update.

    Well - I synced before - that was successful - but I am a bit scared to ignore this error and just to continue? You think I should ignore that?

  • Updating iphone 4s to ios 8, install failed for unkown reasons, trying to restore iphone and asked for password. I enter my itunes password then my iphone lock password and still get error message wrong password. What password do they want?

    Trying to update iphone 4s to ios 8. Install failed for "unknown reasons". Trying to restore I phone from I tunes, asked for password to complete restore. I enter ITunes password and then iphone lock password and neither is accepted. What password is required?

    I think the password it asked is the one that you used to encrypt iPhone backup.

  • Updated iPhone 4 with IOS 5.1. It gets stuck at step 8.

    Updated iPhone 4 with IOS 5.1. It gets stuck at when syncing on itunes (PC) "waiting for items to copy" step 8, for hours. I disconnected it and now my phone won't stop downloading on it's own. What am I to do please?.

    i have this same problem on my 3gs, but my bar isnt loaded at all. My itunes was not the latest version when I did the update and im wondering if thats anything to do with it? i dont want to restore it because last time i lost all my album artwork which took me ages to do.

  • I updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?

    i updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?

    First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can cure some glitches after installing new software or apps.
    If this does not help, and to rule out a software issue, set it up as new device without using the latest backup, in case that backup contains corrupt data.
    Is the camera working after that, restore from the backup. Is the camera still not working, this might be a hardware failure and you'll have to get the phone serviced by Apple:
    How to back up your data and set up as a new device
    iPhone - Contact Support - Apple Support

Maybe you are looking for

  • Can you put a lock on apps?

    Hi there, I was just wondering if there is any way of locking an app on my "ipad with retina display" which i purchased from the app store for example sketchbook express so only i can access it. i was wondering if i could lock an app via another app

  • Error While Attempting to Checkout from Catalog

    Hello Gurus, I am currently using OIM 11g r2 and I have done the following: 1) Created a Sandbox 2) Installed the 9.1.1.7 AD Connector 3) Created an Application Instance for the AD Connector (with appropriate form, etc) 4) Ran the catalog scheduled t

  • CAN'T SWITCH TO THUMBNAIL VIEW IN ORGANIZE AN ALBUM

    Just loaded Tiger on my Titanium and it did not come with iLife or iPhoto 5, so I'm stuck with iPhoto 2 for a while... One thing I noticed after moving from Panther to Tiger is when I chose Organize for an Album, the pics are no longer thumbnails and

  • Ask the Expert: Layer 2 Security on Cisco Catalyst Platforms

    With Wilson Bonilla Welcome to the Cisco Support Community Ask the Expert conversation.  This  is an opportunity to learn and ask questions about about issues in designing, planning, and implementing Layer 2 security in your LAN network with expert W

  • Graphics card doesn't work after cleaning

    So yesterday my computer was dusty so i decided to clean it, I used compressed air can. So when i was done i put everything back and started up the computer and i got no signal to the monitor, all fans were running even on the gfx but the monitor was