TS1398 Why can I still connect to the internet, but I can no longer connect to the iTunes store?

My family recently gave me an iPad for Mother's Day. It's been really awesome, but suddenly today I began getting an error: "Cannot connect to iTunes Store."
The process looks great right up to the download. Then, after the icon appears with the status bar, just before you would expect the status bar to start filling out...BAM, error!
I can connect to the internet just fine. I am able to sync via WiFi without trouble. I'm pretty sure I have tried all the troubleshooting on-and-offs. I even did a restore.
Am I missing something? Why would it work fine one minute and get all quirky the next?
Help me Obi-wan Kenobi; you're my only hope.

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Similar Messages

I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.

How do you purchase a ringtone? i have enabled 'ringtones' in the 'general' section of itunes preferences and i am connected to the internet but i just cant see where in the itunes store to click once i am at the song i want to turn into a ringtone. help!

how do you purchase a ringtone? i have enabled 'ringtones' in the 'general' section of itunes preferences and i am connected to the internet but i just cant see where in the itunes store to click once i am at the song i want to turn into a ringtone. help!

You don't
You have to create a ringtones. Google will find several ways to do this.
I use Garageband.
How to create custom ringtones in GarageBand 4.1.1
You can also use itunes:
Make free iPhone ringtones in iTunes 10

A radio station broadcasts on on the internet, but I can't receive it on my Mac Book Pro. The header on the page that appears says: triton digital live player-. Does anyone know what I must download to make this work?

A radio station broadcasts on on the internet, but I can't receive it on my Mac Book Pro. The header on the blank page that appears says: "triton digital live player…." Does anyone know what I must download to make this work?

A radio station broadcasts on on the internet, but I can't receive it on my Mac Book Pro. The header on the blank page that appears says: "triton digital live player…." Does anyone know what I must download to make this work?

I can not set up my airport extreme, he's worked over the internet but I can not back up

I can not set up my airport extreme, he's worked over the internet but I can not back up

''donngra [[#answer-685379|said]]''
<blockquote>
''FredMcD [[#answer-685331|said]]''
<blockquote>
Your System Details shows;
Installed Plug-ins
Shockwave Flash 15.0 r0
Shockwave Flash 11.5 r502
Having more than one version of a program may cause issues.
Grab the uninstaller from here:
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]'''
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]'''
Then reinstall the latest version.
Flash Player '''v16.0.0.296<br>https://www.adobe.com/products/flashplayer/distribution3.html'''
Shockwave Director '''v12.1.6.156 http://get.adobe.com/shockwave/'''
</blockquote>
</blockquote>

My new iPad2 connects fine to the Internet but FaceTime cannot detect my connection. I have Wifi only. My password is correct. Any ideas on what to do? krish

My new iPad2 connects fine to the Internet but FaceTime cannot detect my connection. I have Wifi only. My password is correct. Any ideas on what to do? Krishna

Here is a support article about using FaceTime - troubleshotting steps included.
http://support.apple.com/kb/ht4319

HELP!!!i can download files from the internet but i can not open them,help!

I am running mac os x 10.5 i can download files from the internet but adobe reader 9 keeps telling me they can not decode them,( Adobe Reader could not open 'dap93.exe' because it is either not a supported file type or because the file has been damaged) (for example, it was sent as an email attachment and wasn't correctly decoded). help!
Message was edited by: kjsk8n

Adobe Reader does not open .EXE files, it opens .PDF files. If you were on Windows I would tell you to fix the file association, but I have no idea how to do that on a Mac.

TS1398 My macbook is connected to the internet, but my iPad just stopped connecting. I have "forgotten" the network and restarted, and I have "turned off" the iPad. It still says it's not connected to the internet, but the wifi signal is strong.

My ipad was working, and then just said it wasn't connected to the internet. I have forgotten the network and rejoined, I have turned off the ipad (slid on the arrow), and still no luck. The macbook is working with no problem. Help.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I'm connected to the Internet but I can't sign in on Skype or play online games?!

My parents changed the channel for the BT home hub and I am online the wifi config is all green but I can't play online game or Skype as it says I'm offline?! I have gone on advanced settings and updated my mac and restarted it but still no working but it works fine on my phone! HELP!

Am a newbie but somethings may work here, Go to dock preferences and to network and to your airport connection window.
You have a green light signal in network status window? If it is yellow or red it is unavailable. If your connection is full of traffic, this may effect connection.
In window you may need to type in optional search domains. Your provider should tell you this no one else~ They would also walk you through your connection failures. If it is yellow and you connect to your provider's router and don't have your own router, this number may not appear in your connection information. You need to tell them their router is down so they can fix it. They may not find out if pings come back. Pings may also be cached (I am not sure but it might) so it may take them a while to find out if you don't tell them. I would call your provider. Maybe empty your preferences in your browser. You may have cookies or garbage to empty there. Use another browser.
iMac Mac OS X (10.4.10)

My brand new ipod touch 5 says it is connect to the internet but I can't access anything

I just opened an Ipod touch 5 and it says it is connect to my wireless internet at full strength, but when I try to use an internet based application it doesn't work. I can't connect to anything that needs internet.

The problem could be caused by a firewall in the router. For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
You will need administrative access to the router. If a firewall is present, turn it off and test the iPod again. If it works, turn the firewall back on but weaken it a notch and test the iPod again. Repeat as required.

My ipad suddenly not connecting to wifi internet but you can see the internet icon at the upper left side which means its connected.some of the apps are slowly connecting most of it are not,your suggestion/help are much appreciated,thank you.

My ipad suddenly cannot connect to wifi internet,you can see the icon that its connected but most of the apps are not opening with message not connected to internet...
Please your suggestions / help are very much appreciated
Thanks

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

I have a connection to the internet but I can't connect

Hi,
OK here's my problem, I'm running an internet connection through a ADSL modem with four ports, one port going to my power book the other to my Xbox. Now 100% positive that it's not a modem issue as my xbox can access an internet connection.
But my mac on the other hand is a different story, when you open up the network setting you can see green lights on the ethernet connection, however when I start Safari or Firefox it doesn't connect to anything... help please anyone....:)

System Preferences>Network>Show Built-in Ethernet>TCP/IP. Do you get an IP address? What is it?

Mac can't connect to the Internet but iPad can

I'm having trouble getting my Mac to connect to the net. Tried restarting both my modem and Apple router. Also tried with wired and wireless connection. No dice. Anyone offer any suggestions. Oh, I'm running the latest OSX -10.8.

I have been having problems with various computers not pulling DNS settings properly. The only way I can get them to reconnect to the Internet is by manually removing the DNS servers from the Network system preference. I am assuming you are using DHCP on your router.
Go to the System Preferences, then choose Network. Make sure the lock in the bottom right hand corner is unlocked. Select the interface you want to use, ie. Ethernet or wi-fi. Click the Advanced button. Select the DNS tab and make sure there aren't any manual entries in there. If there are, click on them and hit the minus button in the bottom left hand corner. Apply the changes and hopefully it comes right back.
I have had to continually redo this process on laptops, though. I haven't figured out how to make the change stay, I think it's some sort of corrupted preference or maybe permissions problem.
Hope it helps...

My mac pro is not connecting to the internet but i have a wifi connection

I am trying to connect to the internet. The computer is connecting to my router but isn't getting a valid ip address

Direct connect to modem.
ISP have online forum? can be immensely helpful.
... how did you get here? smart phone?

I don't use a proxy server to connect to the internet, but Firefox automatically configures itself to use the loopback address.

I have a direct connection to the internet and don't use a proxy server. Every few weeks, Firefox automatically resets itself to be configured to use a proxy server at the loopback address (127.0.0.1). Manually changing it back to "No proxy" works, but I have to do so each time I open the browser or even a new tab. The only fix I can find is to create a new profile which gives me a new, clean install of FF, but then I lose all my add-ons. This has happened repeatedly now and it's extremely frustrating. I have scanned for malware but have not found any problems.

hello rjlasser, first of all please make sure that none of your extensions is causing the issue (some youtube censorship circumvention addons also make use of proxies for example).
otherwise please refer to [[How to fix preferences that won't save]] for some common solutions.

TS1398 Why can I still connect to the internet, but I can no longer connect to the iTunes store?

Similar Messages

Maybe you are looking for