TS1398 Why can't I get my new ipod to connecting to the internet? Keep saying unable to join. Dismiss.

How can I get my new ipod to connect to wifi? I have been trying for about a week, but it would not.

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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TS1398 Niether my iPhone 4s or my new iPad will connect to the internet on any wifi network.

I have restored them both to factory settings and the problem persists, any ideas?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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Did you purchase the ringtone or make it yourself by taking an excerpt from a song?
If taking an excerpt from a song, it must be 30 sec or less. Once you get the 30 sec clip, you have to create an AAC version of the clip. Open the folder with the AAC version of the clip and change the file extension to .m4r I believe. Then double click the new file and it will automatically be loaded in the "tones" folder. You can then open the "tones" folder in iTunes and drag it to your iPhone which is connected to iTunes on your computer.

I have just bought an ipod classic, I already have an ipod nano. The new ipod was connected to the computer to charge and it named itself with my name on the old nano, how do I get the computer to recognise the new one

I have just bought an ipod classic, I already have an ipod nano. The new ipod was connected to the computer to charge and it named itself with my name on the old nano, how do I get the computer to recognise the new one?

My mistake, it was nothing to do with format. It woldn't sync because my movies were HD. HD movies won't sync to an iopd classic 160 GB but when you purchase a HD movie, itunes gives you a SD vervsion of the movie which is compatible with the ipod. Just needed to go to store, click movies, click purchased and untick the HD box and there you have the SD versions. Download the SD versions and then sync your ipod and bobs you uncle, movies are on the ipod

So if i had lost my ipod, and i had bought the applecare for my ipod, do you think i would be able to get a new ipod since i have the applecare on it? or to get a new one would i have to give thee device in then get a new one?

so if i had lost my ipod, and i had bought the applecare for my ipod, do you think i would be able to get a new ipod since i have the applecare on it? or to get a new one would i have to give thee device in then get a new one?

Applecare has nothing to do with a lost or stolen device.
You would have to buy a new ipod.

HT4623 I keep getting an error message "cannot connect to the internet." Is this a problem with my internet provider, or has anyone else had this problem.

I keep getting an error message "cannot connect to the internet." Is this a problem with my internet provider, or has anyone else had this problem.

I get that problem once in a while and I will not be able to connect to the Internet with any of the 5 or 6 (or 7 or 8 ) web browsers that I use on my iPad. The one thing that I do that has never failed to work for me is to close all apps on my iPad and reset the device. I can't guarantee that it will work for you, but this works for me every time I get the server failed to load/can't connect to the Internet message.... Or whatever the exact message is.
If you have a ton of apps in the multitasking display, it can take a while to close them all, so you could just trey resetting the iPad first and that might be all that you need to do.
Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT4623 I tried to download the ios 6.1.1 and I keep being told it can't download because I'm no longer connected to the internet

When trying to install the ios 6.1.1 update, I get a message saying I can't install because I'm no longer connected to the internet. Every other app that requires internet connection work fine.

METHODS:
A :
Go to settings, then iTunes and apps, click on your Apple ID and then sign out. Sign back in and see if it works.
B :
Double-tap the Home button to bring about the multitasking screen
Navigate to “Settings” then swipe up on the Settings app to send it off the screen, thereby quitting
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C :
Open Settings and go to “General” followed by “Reset”
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Keep me posted

Please help me to find my iPad and iPhone 5C. I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends".

Dear Apple,
Please help me to find my iPad Air 2 64 GB and iPhone 5C 8GB. They're in IOS 8.0 maybe...I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends". They're very important to me. Many important files for my job in here and it has sentimental value to me. My boyfriend gave it for me so i don't want to lose them. And because i just lost my iPad Air last 3 month, and now i just bought iPad Air 2 two months ago. I'm so sad and lost. I want to catch the thief to the police so bad because they keep my bag and many other important things. I can not do anything without them. Please help me and contact me via my email or my phone. Thank you very much. Hope to receive your answer soon.

Hey there thaovy309,
Welcome to Apple Support Communities.
The linked article below provides a lot of great information and suggestions that should address your concerns about your data and finding your lost or stolen iPhone 5c and iPad Air 2.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Take care,
-Jason

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I'm trying to connect to the internet wirelessly and unable to do so, can anyone help?

I
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With the lack of information you provide how can anyone help? How connected? What kind of service? Router? Make? Model? What model MBP? What happens when you try to connect?
This will help.
In the body of the post, provide a description of the problem, the environment, actions you have taken etc so that people who have expertise can have a chance of providing an answer without having to ask more questions. Please help us to help you.

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hmm, well I would say that raises the possibility of an issue with your ipad, and lessens one with your router.
What version iOS are you using? Update
Then Its time to try a restore.
How to update your iOS device
http://support.apple.com/kb/HT4623
How to back up and restore (iCloud and iTunes)
http://support.apple.com/kb/HT1766

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TS1398 Why can't I get my new ipod to connecting to the internet? Keep saying unable to join. Dismiss.

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